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Entry Level It Support Engineer Jobs in Massachusetts

IT Support Supervisor

Boston, MA ยท Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

IT Support Specialist

Beverly, MA ยท On-site

$60 - $80/hr

We have an immediate need for a IT Specialist to join our team located in Beverly, MA. You will support the titling needs for the organization for Motorcycle, Powersports, RV and Marine assets. This ...

IT Support Specialist II

Lexington, MA ยท On-site

$30.72 - $37.88/hr

Travel required to company locations to support end-users, network and IT infrastructure. As a Data Engineer, you bring: * Education Level - Associate's Degree (Required) or Bachelor's Degree ...

IT Support Specialist

Middleton, MA ยท On-site

$26 - $37/hr

We have an immediate need for IT Specialist to join our team located in Beverly, MA. You will support the IT needs for the organization for Motorcycle, Powersports, RV and Marine assets. This role is ...

IT Engineer

Boston, MA

$70K - $80K/yr

As an IT Engineer at Hometap, you will be responsible for delivering exceptional first-line IT ... You'll provide IT support and troubleshooting for end users while provisioning equipment, managing ...

We are seeking an IT Support Specialist to join our growing team. This role owns day-to-day IT support, user lifecycle management (onboarding/offboarding), and identity & access management (IAM ...

We are seeking an IT Support Specialist to join our growing team. This role owns day-to-day IT support, user lifecycle management (onboarding/offboarding), and identity & access management (IAM ...

IT Office Support Engineer

Boston, MA ยท On-site

$80 - $100/hr

As an IT Office Support Engineer, you will be the primary IT presence in Boston, ensuring a fast ... Manage IT hardware procurement requests, coordinating with vendors and internal stakeholders to ...

As an IT Office Support Engineer, you will be the primary IT presence in Boston, ensuring a fast ... Manage IT hardware procurement requests, coordinating with vendors and internal stakeholders to ...

IT Office Support Engineer

Boston, MA ยท On-site

$80 - $100/hr

As an IT Office Support Engineer, you will be the primary IT presence in Boston, ensuring a fast ... Manage IT hardware procurement requests, coordinating with vendors and internal stakeholders to ...

IT Support Technician

Duxbury, MA ยท On-site

$30.57 - $35.52/hr

Job Title : IT Support Technician Department : Department of Innovation and Technology Contract ... engineering knowledge are documented and escalated to the appropriate resource. Work is reviewed ...

IT Support Technician

Duxbury, MA ยท On-site

$30.57 - $35.52/hr

Job Title : IT Support Technician Department : Department of Innovation and Technology Contract ... engineering knowledge are documented and escalated to the appropriate resource. Work is reviewed ...

IT Support Specialist I

Boston, MA ยท On-site

$80 - $100/hr

IT Support Specialist IBoston, MAMeet the TeamOur IT Service Team is a reliable group of professionals dedicated to providing top-notch technical support. This team handles a variety of tasks, from ...

IT Support Specialist I

Boston, MA ยท On-site

$59K - $109K/yr

Learn more at www.silabs.com. IT Support Specialist I Boston, MA Meet the Team Our IT Service Team is a reliable group of professionals dedicated to providing top-notch technical support. This team ...

IT Support Specialist I

Boston, MA ยท On-site

$59K - $109K/yr

Learn more atwww.silabs.com. IT Support Specialist I Boston, MA Meet the Team Our IT Service Team is a reliable group of professionals dedicated to providing top-notch technical support. This team ...

Infrastructure Support Engineer

Boston, MA ยท On-site

$80 - $100/hr

Infrastructure Support Engineer Location: Boston, MA area (Hybrid -- must be within driving range ... IT / Infrastructure Reports to: Infrastructure Engineer About the Role We're a small ...

Showing results 21-40

Entry Level It Support Engineer information

See Massachusetts salary details

$18

$43

$74

How much do entry level it support engineer jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level it support engineer in Massachusetts is $43.54, according to ZipRecruiter salary data. Most workers in this role earn between $32.31 and $50.91 per hour, depending on experience, location, and employer.

What is an entry level IT support engineer?

Entry Level IT Support Engineers are professionals who provide technical assistance and support to users experiencing computer, software, or network issues. They typically troubleshoot problems, install and configure hardware and software, and help maintain IT systems for organizations. These roles are usually suited for individuals at the beginning of their IT careers and often serve as a stepping stone to more advanced positions in information technology. Good communication skills, a basic understanding of IT systems, and a willingness to learn are important for success in this role.

What are the key skills and qualifications needed to thrive as an entry level IT support engineer?

To thrive as an Entry Level IT Support Engineer, you need foundational knowledge of computer hardware, operating systems, networking basics, and often a relevant degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong communication skills, patience, and a customer-focused attitude are vital soft skills that help in resolving user issues effectively. These skills and qualities are crucial for quickly diagnosing problems, providing reliable technical support, and ensuring user satisfaction in a fast-paced IT environment.

What are some common challenges faced by entry level IT support engineers, and how can they overcome them?

Entry level IT Support Engineers often encounter challenges such as troubleshooting unfamiliar technical issues, managing high volumes of support tickets, and communicating effectively with non-technical users. To overcome these, it's helpful to develop strong problem-solving skills, seek guidance from experienced team members, and continually expand your technical knowledge through training and hands-on experience. Building good communication skills is also key, as you'll regularly translate technical information for end users and collaborate with colleagues across departments.

What is the difference between Entry Level IT Support Engineer vs Help Desk Technician?

AspectEntry Level IT Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+ (commonly required)
Work EnvironmentOn-site and remote technical support, troubleshooting hardware/software issuesHelp desk, customer support, remote troubleshooting
Employer & Industry UsageIT departments across various industries, tech companies, corporate environmentsCustomer service centers, IT support firms, corporate help desks

Entry Level IT Support Engineers and Help Desk Technicians both provide technical support, often requiring similar certifications like CompTIA A+. While Help Desk Technicians primarily handle customer inquiries and remote troubleshooting, Entry Level IT Support Engineers may have broader responsibilities including hardware setup, network support, and on-site troubleshooting. Both roles are essential entry points into IT careers, with overlapping skills but different focus areas.

What are the most commonly searched types of It Support Engineer jobs in Massachusetts?

The most popular types of It Support Engineer jobs in Massachusetts are:

What are popular job titles related to Entry Level It Support Engineer jobs in Massachusetts?

For Entry Level It Support Engineer jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Entry Level It Support Engineer jobs in Massachusetts look for?

The top searched job categories for Entry Level It Support Engineer jobs in Massachusetts are:

What cities in Massachusetts are hiring for Entry Level It Support Engineer jobs?

Cities in Massachusetts with the most Entry Level It Support Engineer job openings:

Infographic showing various Entry Level It Support Engineer job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 22% Part Time, 1% Temporary, 5% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $90,570 per year, or $43.5 per hour.

IT Support Supervisor

Revel Staffing

Boston, MA โ€ข Remote

$80K - $115K/hr

Full-time

Posted 19 days ago


Job description

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on leader with strong healthcare IT knowledge, training experience, and the ability to support system stability, data accuracy, and compliance in a fast-paced environment.

The IT Support Supervisor will oversee specialists responsible for developing, configuring, and delivering application and end-user training while ensuring employees receive a consistent, professional, and high-quality support experience.

Key Responsibilities
  • Lead, coach, and support a remote team of IT training and application support specialists
  • Oversee the design, development, and delivery of IT and healthcare application training programs
  • Support system stability, application readiness, data integrity, and compliance requirements
  • Partner with internal leaders and cross-functional teams to align training and support efforts with organizational needs
  • Maintain and improve documentation, workflows, training materials, and support procedures
  • Monitor team performance, manage schedules and assignments, and prioritize workloads
  • Promote a service-first culture focused on accountability, collaboration, and continuous improvement
  • Ensure support activities align with healthcare regulations, privacy standards, and organizational policies
Required Qualifications
  • High school diploma or equivalent plus at least 2 years of IT operations experience
  • Active HIPAA compliance credential/training
  • Strong working knowledge of IT workflows, healthcare applications, data integrity, and training best practices
  • Experience leading teams, managing priorities, and supporting remote employees
  • Strong communication, organization, documentation, and problem-solving skills
  • Ability to work collaboratively with clinical, operational, and technical teams