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Entry Level It Helpdesk Jobs in Raleigh, NC (NOW HIRING)

Carol Woods Retirement Community

Intern - IT

Chapel Hill, NC · On-site

$13.75 - $18.25/hr

Help maintain printers, workstations, and other IT equipment * Document procedures and technical solutions * Assist with technology improvement projects * Learn how enterprise IT supports healthcare ...

ALTEN Technology USA

IT Project Manager

Raleigh, NC · On-site

$95K - $113K/yr

We're ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to ... This position sits at the intersection of Information Technology / Information Management (IM ...

NV5

IT Analyst

Cary, NC · On-site

Qualifications • College or technical school education in an IT-related field, or equivalent hands-on experience • 2-4 years of experience in an IT support or help desk environment Work ...

NV5

IT Analyst

Cary, NC · On-site

Qualifications College or technical school education in an IT-related field, or equivalent hands-on experience 2-4 years of experience in an IT support or help desk environment Work environment and ...

NV5

IT Analyst

Cary, NC

Please note, this is not a remote position. • College or technical school education in an IT-related field, or equivalent hands-on experience • 2-4 years of experience in an IT support or help ...

The Greer Group

IT Assistant

Raleigh, NC · On-site

$20/hr

The Greer Group is recruiting an IT Assistant for our client in Raleigh. This is a temporary ... Process and resolve Helpdesk technical support tickets. * Assist in reconciliation after each ...

Mayne Pharma

IT Analyst

Raleigh, NC · On-site

... Helpdesk support. Key Responsibilities Areas * Customer Service: Resolve end user issues and ... Ability to present and deliver IT training material * Comfortable supporting Executive Leadership ...

Mayne Pharma

IT Analyst

Raleigh, NC · On-site

... Helpdesk support. Key Responsibilities Areas * Customer Service: Resolve end user issues and ... Ability to present and deliver IT training material * Comfortable supporting Executive Leadership ...

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All JobsIt Helpdesk JobsEntry Level It Helpdesk JobsEntry Level It Helpdesk Jobs in Raleigh, NC

Entry Level It Helpdesk information

See Raleigh, NC salary details

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How much do entry level it helpdesk jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry level it helpdesk in Raleigh, NC is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.24 per hour, depending on experience, location, and employer.

What is an entry level IT helpdesk?

Entry level IT helpdesk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users within an organization. These roles often involve responding to helpdesk tickets, resolving common hardware and software issues, and guiding users through solutions over the phone, email, or in person. Entry level IT helpdesk staff are typically the first point of contact for technical problems and may also assist with setting up computers, installing software, and maintaining system security. These jobs require strong communication skills, basic IT knowledge, and a willingness to learn on the job. They provide an excellent starting point for a career in IT, offering hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an entry level IT helpdesk technician?

To thrive as an Entry Level IT Helpdesk technician, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues and explain technical solutions clearly. These skills are crucial to ensure efficient technical support, user satisfaction, and smooth IT operations within an organization.

What are the typical challenges an entry level IT helpdesk professional might face in their first few months?

Entry Level IT Helpdesk professionals often encounter challenges such as managing high volumes of support requests, learning to troubleshoot unfamiliar software and hardware issues, and adapting to ticketing systems used by the organization. Balancing the need to resolve issues quickly with thorough documentation can also be demanding. However, these challenges provide valuable hands-on experience and opportunities to develop strong communication and technical problem-solving skills, which are crucial for career advancement in IT support.

What are the most commonly searched types of It Helpdesk jobs in Raleigh, NC?

The most popular types of It Helpdesk jobs in Raleigh, NC are:

What are popular job titles related to Entry Level It Helpdesk jobs in Raleigh, NC?

For Entry Level It Helpdesk jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Entry Level It Helpdesk jobs in Raleigh, NC look for?

The top searched job categories for Entry Level It Helpdesk jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Entry Level It Helpdesk jobs?

Cities near Raleigh, NC with the most Entry Level It Helpdesk job openings:

Entry Level It Helpdesk jobs near you
Infographic showing various Entry Level It Helpdesk job openings in Raleigh, NC as of August 2026, with employment types broken down into 86% Full Time, 8% Part Time, and 6% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $46,809 per year, or $22.5 per hour.

Talent Pool - Future Opportunities at Endurance IT Services

Endurance IT Services

Raleigh, NC • On-site

Other

Re-posted 10 days ago

Job description


Future Opportunities - Talent Pool
Contract Duration: Contract / Direct Hire / Contract-to-Hire
Location: Richmond, VA
Work Arrangement: Onsite / Hybrid / Remote
About Us
Endurance IT Services provides Managed IT Services, Cybersecurity Solutions, and IT Consulting to help organizations stay secure, productive, and resilient. We also offer IT Staffing for Direct-Hire, Contract-to-Hire, and Contract roles, along with internal full-time opportunities.
Some opportunities may shift as we work with multiple clients, but our focus remains the same-helping candidates find the right role that aligns with their skills and career goals.
Overview
Are you passionate about technology and eager to make an impact? At Endurance IT Services, we're always looking for talented professionals to join our network. Even if a matching role isn't open today, we invite you to join our Talent Pool for future consideration.
This ensures we can reach out quickly when a position opens that fits your expertise.
Why Join Our Talent Pool?
  • Showcase Your Expertise: Upload your resume and cover letter so our recruiting team can better understand your background, certifications, and accomplishments.
  • Be First in Line: When the right opportunity becomes available, we'll already have your information on hand-speeding up the hiring process and keeping you top of mind.
  • Access a Range of Roles: We support a wide variety of clients across industries, creating ongoing opportunities in IT infrastructure, cybersecurity, cloud, project management, and more.
Typical Roles We Hire For
  • Network Engineers - Design, deploy, and support enterprise network environments.
  • Project Managers - Lead IT initiatives, ensuring milestones, budgets, and deliverables are met.
  • Systems Engineers - Architect and maintain complex IT systems and solutions.
  • Help Desk Technicians - Provide frontline support and exceptional customer service.
  • Systems Administrators - Manage servers, storage, virtualization, and system performance.
  • Additional Roles: Cybersecurity analysts, cloud professionals, consultants, and other IT specialists.
What We're Looking For
  • Innovative Thinkers: Creative problem-solvers who build reliable, secure, and modern solutions.
  • Collaborative Team Players: Professionals who are flexible, accountable, and committed to excellent service.
  • Technical Expertise: Entry-level to senior-level experience across IT, cybersecurity, cloud technologies, project management, and consulting.
How to Apply
  1. Submit Your Resume: Highlight technical skills, certifications, tools, and achievements.
  2. Include a Cover Letter: Share your career goals and why you're interested in opportunities with Endurance IT Services.
  3. Stay Connected: Follow us on LinkedIn and check current openings at:

Apply