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Part Time It Helpdesk Jobs in Raleigh, NC (NOW HIRING)

NCSU

Director of Information Technology

Raleigh, NC · On-site

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status ... Through leadership, vision, and partnership, this individual will help drive transformative ...

NCSU

Director of Information Technology

Raleigh, NC · On-site

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status ... Through leadership, vision, and partnership, this individual will help drive transformative ...

NCSU

Director of Information Technology

Raleigh, NC · On-site

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status ... Through leadership, vision, and partnership, this individual will help drive transformative ...

NCSU

IT System Administrator

Raleigh, NC · On-site

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status ... Bachelor's degree in Information Technology, Computer Science, or a related discipline; or an ...

NCSU

IT Technical Support Analyst

Raleigh, NC · On-site

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status ... Essential Job Duties The IT Technical Support Analyst plays a critical role in delivering advanced ...

Buhler Inc.

IT Process Specialist

Cary, NC · On-site

Join our team as an IT Process Specialist, where you'll play a key role in shaping and improving ... helping create efficient, scalable solutions that support business growth. This is an excellent ...

Buhler Inc.

IT Process Specialist

Cary, NC · On-site

Join our team as an IT Process Specialist, where you'll play a key role in shaping and improving ... helping create efficient, scalable solutions that support business growth. This is an excellent ...

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All JobsIt Helpdesk JobsPart Time It Helpdesk JobsPart Time It Helpdesk Jobs in Raleigh, NC

Part Time It Helpdesk information

See Raleigh, NC salary details

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$22

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How much do part time it helpdesk jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for part time it helpdesk in Raleigh, NC is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.24 per hour, depending on experience, location, and employer.

What is a part time IT helpdesk?

Part-time IT helpdesk jobs involve providing technical support and troubleshooting services to users, but on a schedule that is less than full-time (typically under 40 hours per week). Responsibilities usually include answering support tickets, resolving hardware and software issues, and assisting users with network or system problems. These roles are ideal for students, professionals seeking flexible hours, or those looking to gain experience in IT. Part-time IT helpdesk staff may work onsite or remotely, depending on the employer's needs.

What are the key skills and qualifications needed to thrive as a part time IT helpdesk professional?

To thrive as a Part Time IT Helpdesk professional, you generally need foundational knowledge of computer systems, troubleshooting skills, and a relevant certification like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems (such as ServiceNow or Jira), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving abilities are essential soft skills for assisting users effectively and managing multiple requests. These skills and qualities are crucial for efficiently resolving technical issues, maintaining user satisfaction, and supporting smooth business operations.

What are some typical challenges faced by part time IT helpdesk staff, and how can they be managed?

Part-time IT Helpdesk employees often encounter challenges such as balancing a high volume of support tickets within limited hours and quickly adapting to shifting priorities. Since they may not be present during all business hours, effective communication with full-time staff and thorough documentation are crucial to ensure seamless support for users. Proactively utilizing knowledge bases and ticketing systems helps maintain continuity, and staying up to date with common troubleshooting procedures allows part-time team members to resolve issues efficiently and contribute positively to the team.

What is the difference between Part Time It Helpdesk vs Part Time Network Support Technician?

AspectPart Time It HelpdeskPart Time Network Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelpdesk desks, remote supportNetwork labs, on-site troubleshooting
Industry UsageIT service providers, corporate ITTelecommunications, enterprise networks

Part Time It Helpdesk roles focus on user support, troubleshooting software/hardware issues, and remote assistance. In contrast, Part Time Network Support Technicians specialize in network infrastructure, configuration, and troubleshooting. While both roles require technical certifications and often work in similar environments, their core responsibilities differ, making each suited to different skill sets within the IT industry.

Is part time IT helpdesk a good entry-level IT job?

Part-time IT helpdesk roles are common entry-level positions that provide foundational experience in troubleshooting, customer service, and technical support. They often require basic knowledge of operating systems, networking, and helpdesk tools, making them suitable for those starting a career in IT.

What are the most commonly searched types of It Helpdesk jobs in Raleigh, NC?

The most popular types of It Helpdesk jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Part Time It Helpdesk jobs?

Cities near Raleigh, NC with the most Part Time It Helpdesk job openings:

Part Time It Helpdesk jobs near you
Infographic showing various Part Time It Helpdesk job openings in Raleigh, NC as of August 2026, with employment types broken down into 85% Full Time, 9% Part Time, and 6% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $46,809 per year, or $22.5 per hour.

Director of Information Technology

NCSU

Raleigh, NC • On-site

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

North Carolina State University rating

6.8

Company rating: 6.8 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

463rd of 631 rated colleges and universities

Job description

Posting Information
Posting Number PG194836EP Internal Recruitment No Working Title Director of Information Technology Anticipated Hiring Range Commensurate upon education and experience Work Schedule Monday - Friday, 8:00 am - 5:00 pm Job Location Raleigh, NC Department COS - IT About the Department
The College of Sciences brings together the mathematical, physical, and biological-sciences in a research-intensive environment that simultaneously values excellence in teaching and a strong community engagement. Sciences IT is a growing unit that provides innovative IT solutions, responsive and forward-looking support, and creative applications of technology to support the research, teaching, administrative and outreach functions of the College of Sciences. While working in this unit, you will be expected to foster a supportive and welcoming environment.
NC State promotes an integrated approach to problem solving that transforms lives and provides leadership for social, economic, and technological development across North Carolina and around the world. NC State's land grant mission of teaching, research and service is dedicated to the service of North Carolina and its people. Applicants are encouraged to review the institution's mission, vision and strategic plan, and consider how their background, interest and experience would enable them to support the university.
Wolfpack Perks and Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:
  • Medical, Dental, and Vision
  • Flexible Spending Account
  • Retirement Programs
  • Disability Plans
  • Life Insurance
  • Accident Plan
  • Paid Time Off and Other Leave Programs
  • 12 Holidays Each Year
  • Tuition and Academic Assistance
  • And so much more!

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties
Are you a visionary technology leader who is passionate about driving innovation, building high-performing teams, and advancing academic excellence through technology? We are seeking a Director of Information Technology to lead and oversee IT operations for the College of Sciences and play a pivotal role in shaping the future of technology across teaching, research, and administration.
In this influential leadership position, The Director of Information Technology will direct, manage, and provide strategic technology support for faculty, staff, postdoctoral researchers, and students across six academic departments. The Director serves as a trusted advisor, technology advocate, and change leader, ensuring IT resources effectively support the College's mission and goals.

Reporting the Dean of the College of Sciences, the Director of Information Technology will be at the forefront of technological advancement, helping create innovative solutions that enhance instruction, research, and operational excellence. The Director will lead a talented team of IT professionals while collaborating with university leadership to develop forward-thinking technology strategies that support the evolving needs of higher education.

What You'll Do
Drive Strategic Technology Leadership
  • Develop and execute IT strategies aligned with the College's mission and long-term objectives.
  • Lead strategic planning, innovation initiatives, and resource allocation.
  • Identify emerging technologies that enhance teaching, research, and administrative effectiveness.

Oversee IT Operations & Infrastructure
  • Manage the deployment, maintenance, upgrade, and support of hardware, software, servers, operating systems, and networked resources.
  • Ensure IT systems remain reliable, secure, scalable, and responsive to user needs.
  • Support instructional and administrative computing services throughout the College.
  • Maintain clear and consistent communication with leadership, faculty, staff, and end users regarding technology initiatives.

Lead and Develop High-Performing Teams
  • Provide leadership, mentorship, and professional development opportunities for IT staff.
  • Foster a collaborative, service-oriented team culture.
  • Oversee recruitment, retention, training, and supervision of technical support personnel, including student employees.

Manage Budgets and Technology Investments
  • Develop and administer annual IT budgets.
  • Ensure effective stewardship of resources and maximize return on technology investments.
  • Lead procurement efforts for IT hardware, software, and services.

Champion Security, Compliance & Continuity
  • Establish and enforce policies that safeguard the integrity, privacy, and security of institutional data and technology assets.
  • Ensure compliance with applicable regulations and industry standards.
  • Lead disaster recovery and business continuity planning efforts.
  • Provide strategic guidance on technology needs for classrooms, laboratories, buildings, and future facilities.

Lead Technology Projects
  • Oversee complex IT projects from planning through implementation.
  • Deliver projects on time, within scope, and within budget.
  • Collaborate with departments to identify technology needs and implement effective solutions.

Build Strong Partnerships
  • Serve as the primary IT resource for faculty, staff, and departmental leadership.
  • Collaborate with vendors, service providers, and campus partners to ensure exceptional technology support.
  • Provide proactive guidance for instructional, research, and administrative technology needs.

This role extends beyond departmental leadership. The Director will represent and advocate for the College's technology interests on key university-wide committees and initiatives, including:
  • IT Strategic Advisory Committee
  • Academic IT Directors Committee
  • Campus IT Directors Committee
  • Data Science and AI Initiatives
  • Other University Technology Governance Groups

This is an exceptional opportunity for a forward-thinking technology leader to shape and advance the College's technology strategy. The ideal candidate is a strategic thinker, collaborative leader, and skilled IT professional who can balance operational excellence with innovation. They excel in dynamic environments, build strong relationships across varied stakeholder groups, and are committed to delivering exceptional technology services that support teaching, learning, research, and administrative success. Through leadership, vision, and partnership, this individual will help drive transformative technology initiatives that advance the College's mission and position it for the future.

If you're ready to lead transformative technology initiatives, inspire a talented team, and make a lasting impact on the future of education and research, we encourage you to apply today and help drive innovation, collaboration, and excellence through technology.
Other Responsibilities
Qualifications
Minimum Education and Experience
  • Master's degree and at least two years' of relevant experience; or Bachelor's degree with at least three years' of relevant experience; or an equivalent combination of education, training and relevant experience.
  • As a managementlevel position 12 years of supervisory experience is also required.
Other Required Qualifications
  • Proven experience as an IT Director or similar leadership role.
  • Strong knowledge of IT infrastructure, systems, and software.
  • Excellent organizational and leadership skills.
  • Strong analytical and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • In-depth understanding of IT systems, architectures, and emerging technologies.
Preferred Qualifications
  • A master's degree (or higher) in a natural or mathematical science, engineering, or computer science (or related field) and three years of experience managing IT needs for an academic or research enterprise with at least 50 users.
  • Evidence of substantive continuing education and training in position-relevant areas of IT.
  • Experience in strategic planning and execution.
  • Experience with HPC, cloud computing, cybersecurity, and data management.
Required License(s) or Certification(s)
N/A
Valid NC Driver's License required No Commercial Driver's License required No
Recruitment Dates and Special Instructions
Job Open Date 08/28/2026 Anticipated Close Date 9/14/2026; if posting is still active we are accepting and reviewing applications. Special Instructions to Applicants
Please include a resume, cover letter and contact information for at least three professional references.
Position Details
Position Number 00105306 Position Type EPS/SAAO Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.00 Appointment 12 Month Recurring Mandatory Designation - Adverse Weather Non Mandatory - Adverse Weather Mandatory Designation - Emergency Events Non Mandatory - Emergency Event Department ID 170109 - COS - IT EEO
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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About North Carolina State University

Sourced by ZipRecruiter

North Carolina State University (NCSU), located in Raleigh, NC, US, is a leading educational institution with a strong emphasis on research, academics, and public service. Established in 1887, NCSU operates in the education industry and endeavors to foster student success, and promote economic development by providing high-quality, affordable education, and conducting groundbreaking research across a variety of disciplines. With more than 100 majors, its academic offerings range from undergraduates to postgraduates along with doctoral studies - in various fields like engineering, natural resources, humanities, and social sciences. NCSU is firmly anchored on the core values of respect, responsibility, integrity, and innovation. Its mission is to create economic, societal, and intellectual prosperity for the people of North Carolina and the nation.

Industry

Colleges, universities, and professional schools

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1887

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