Part Time It Helpdesk Jobs in Raleigh, NC (NOW HIRING)

Salary: $31.29 - $35.80 Hourly
Location : Main Campus - Smithfield, NC
Job Type: Part Time Faculty
Job Number: PTITCSI-12022024
Department: Business,Ind,Log.&Transport.
Opening Date: 12/12/2024
Recruitment Range: $31.29-$35.80 Hourly
Description
Summary
The purpose of this position is to provide a comprehensive information technology program to students from various ages and levels of computer operation knowledge to include both the employed, unemployed, and underemployed populations enrolled throughout the on-campus and off-campus sites of JCC. Possible areas covered include, but are not limited to, the information processing cycle, operating systems (client- and server-side), security, and programming concepts. Candidate must be able to not only teach theory and concepts, but must also be able to apply them in a lab environment. Classes are taught in the classroom in a seated environment along with online and are supplemented with online content and labs.
Knowledge & Responsibilities
Essential Duties and Responsibilities include the following:

• Teaches and instructs classes; conducts learning activities.
• Prepares lesson activities; prepares and oversees projects.
• Evaluates and grades students' class work, laboratory work, assignments, and papers.
• Maintains student attendance records, grades, and other required records.
• Prepares course materials such as syllabi, homework assignments, and handouts.
• Compiles, administers, and grades examinations.
• Maintains functionality and inventory of lab areas and equipment.
• Assists in maintaining the onsite Testing Center.
• Advises students in curriculum pathways, as well as, continuing education courses leading to industry certification.
• Maintains security of desktops, laptops, servers, tools, and equipment.
• Maintains Microsoft® Windows™ operating systems on 46-60 client systems and 8-12 servers.
• Assists in maintaining VMWare® server and virtual machine environment.
• Assists in maintaining NDG NetLab+ VE server for virtualized, web presence for internal and external labs.
• Develops additional, meaningful opportunities for Information Technology students including, but not limited to, clubs, IT Academy, internships, guest speakers, etc.
• Attends and pursues meaningful professional development opportunities to keep current with content and pedagogy to utilize in teaching.
• Be proactive in recruiting and maintaining relationships with advisory board members with a broad representation from the Johnston County community.
• Other duties as assigned.

Supervisory Responsibilities:
None
Minimum & Preferred Qualifications
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Minimum: Associate degree in Systems Security, Cyber Security, Information Technology, Information Assurance, or a related field from a regionally accredited university. One or more currently industry-recognized certifications within the fields of cyber security such as Security+ CE, CCNA Cyber Ops, CCNP Security, CEH, CASP, CISSP, CySA, or SCP. At least one (1) year of industry experience in network or cyber security, emphasis in Linux and other open-source programs and technologies. At least one (1) year of industry experience with security-related software tools, such as ForeScout, Nessus, Palo Alto, Splunk, tcpdump, or Wireshark.
Education Preferred: Bachelor's degree in Systems Security, Cyber Security, Information Technology, Information Assurance, or a related field from a regionally accredited university. Current certifications within the fields of Information Technology. (Network+, Linux+, CCNA, RHCSA, Security+ CE, CCNA Cyber Ops, CCNP Security, CEH, CASP, CISSP, CySA, SCP, etc.) Experience teaching at the community college and/or training in the field of Cyber Security. Experience and/or fundamental knowledge of programming in Python, Java, and/or C.
Experience Minimum: One (1) year teaching experience. Two (2) years managing computer network(s) or server system administration. One or more currently industry-recognized certifications within the fields of cyber security such as Security+ CE, CCNA Cyber Ops, CCNP Security, CEH, CASP, CISSP, CySA, or SCP. At least one year of industry experience in network or cyber security, emphasis in Linux and other open-source programs and technologies. At least one year of industry experience with security-related software tools, such as ForeScout, Nessus, Palo Alto, Splunk, tcpdump, or Wireshark.
Experience Preferred: Bachelor's degree in Systems Security, Cyber Security, Information Technology, Information Assurance, or a related field from a regionally accredited university. Current certifications within the fields of Information Technology. (Network+, Linux+, CCNA, RHCSA, Security+ CE, CCNA Cyber Ops, CCNP Security, CEH, CASP, CISSP, CySA, SCP, etc.) Experience teaching at the community college and/or training in the field of Cyber Security. Experience and/or fundamental knowledge of programming in Python, Java, and/or C.
Additional Information
Language Skills

• Effective written and verbal communication
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization

Mathematical Skills
Knowledge of number systems (binary, octal, and hexadecimal) and how to subnet in both IP(v4) and IPv6
Reasoning Ability

• Ability to use effective critical thinking, problem solving and decision making skills

Computer Skills

• Knowledge of Operating Systems: Microsoft® Windows™ 10; Windows Server™ 2012R2, 2016, 2019; Red Hat Enterprise Linux 7, 8; Ubuntu
• Knowledge of Computer Hardware (equivalent to CompTIA A+) consistent to build and troubleshoot
• Additional familiarity with Sophos® UTM systems, Cisco ASA™, and/or Palo Alto Network systems would be preferred

Certificates, Licenses, Registrations

• (Highly recommended) CompTIA: A+, Network+, Security+. MCSE/MCSA (Windows 7 or higher for desktops; Server 2008 or higher for servers)
• (Recommended) Cisco Academy Instructor certification

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee must be able to communicate effectively. The employee must be able to meet mobility requirements and be able to occasionally move materials of up to 10 pounds. Must be able to access print material and utilize the information effectively.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet
This position does not have benefits.
01
Do you have a Associate degree in Systems Security, Cyber Security, Information Technology, Information Assurance, or a related field from a regionally accredited university. One or more currently industry-recognized certifications within the fields of cyber security such as Security+ CE, CCNA Cyber Ops, CCNP Security, CEH, CASP, CISSP, CySA, or SCP. At least one (1) year of industry experience in network or cyber security, emphasis in Linux and other open-source programs and technologies. At least one (1) year of industry experience with security-related software tools, such as ForeScout, Nessus, Palo Alto, Splunk, tcpdump, or Wireshark.

• Yes
• No

02
Do you have One (1) year teaching experience. Two (2) years managing computer network(s) or server system administration. One or more currently industry-recognized certifications within the fields of cyber security such as Security+ CE, CCNA Cyber Ops, CCNP Security, CEH, CASP, CISSP, CySA, or SCP. At least one year of industry experience in network or cyber security, emphasis in Linux and other open-source programs and technologies. At least one year of industry experience with security-related software tools, such as ForeScout, Nessus, Palo Alto, Splunk, tcpdump, or Wireshark.

• Yes
• No

Required Question