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Part Time It Helpdesk Jobs in Raleigh, NC (NOW HIRING)

NCSU

Business Officer

Raleigh, NC

... IT services, solutions and strategies in a timely and helpful manner that assists the university ... Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status.

NCSU

Business Officer

Raleigh, NC · On-site

... IT services, solutions and strategies in a timely and helpful manner that assists the university ... Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status.

NCSU

Lecturer-IT and Analytics

Raleigh, NC

Essential Job Duties The Department of Information Technology, Analytics, and Operations (ITAO) is accepting applications for the position of Non-Tenure Track Faculty Lecturer (part-time) in the ...

Atria Senior Living

Med Tech

Durham, NC · On-site

$15 - $18/hr

Overview We create communities where employees thrive in their work, helping our residents thrive ... (Part Time) based on community survey results * Benefits package also includes Health, Dental ...

North Carolina Jobs

TCHR-CTE HEALTH SCIENCES

Raleigh, NC · On-site

$5.5K/mo

Continuing Time Basis: Full-Time or Part-Time Position Type: Licensed Benefits: Full Starting ... Information Technology (Artificial Intelligence, Cybersecurity, Computer/Network Engineering) * Hea ...

NCSU

AV Support Assistant

Raleigh, NC

$14 - $18.50/hr

... the field of AV/IT operations. The student will provide preventative maintenance, system ... Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status.

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Showing results 21-40

All JobsIt Helpdesk JobsPart Time It Helpdesk JobsPart Time It Helpdesk Jobs in Raleigh, NC

Part Time It Helpdesk information

See Raleigh, NC salary details

$12

$22

$32

How much do part time it helpdesk jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for part time it helpdesk in Raleigh, NC is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.24 per hour, depending on experience, location, and employer.

What is a part time IT helpdesk?

Part-time IT helpdesk jobs involve providing technical support and troubleshooting services to users, but on a schedule that is less than full-time (typically under 40 hours per week). Responsibilities usually include answering support tickets, resolving hardware and software issues, and assisting users with network or system problems. These roles are ideal for students, professionals seeking flexible hours, or those looking to gain experience in IT. Part-time IT helpdesk staff may work onsite or remotely, depending on the employer's needs.

What are the key skills and qualifications needed to thrive as a part time IT helpdesk professional?

To thrive as a Part Time IT Helpdesk professional, you generally need foundational knowledge of computer systems, troubleshooting skills, and a relevant certification like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems (such as ServiceNow or Jira), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving abilities are essential soft skills for assisting users effectively and managing multiple requests. These skills and qualities are crucial for efficiently resolving technical issues, maintaining user satisfaction, and supporting smooth business operations.

What are some typical challenges faced by part time IT helpdesk staff, and how can they be managed?

Part-time IT Helpdesk employees often encounter challenges such as balancing a high volume of support tickets within limited hours and quickly adapting to shifting priorities. Since they may not be present during all business hours, effective communication with full-time staff and thorough documentation are crucial to ensure seamless support for users. Proactively utilizing knowledge bases and ticketing systems helps maintain continuity, and staying up to date with common troubleshooting procedures allows part-time team members to resolve issues efficiently and contribute positively to the team.

What is the difference between Part Time It Helpdesk vs Part Time Network Support Technician?

AspectPart Time It HelpdeskPart Time Network Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelpdesk desks, remote supportNetwork labs, on-site troubleshooting
Industry UsageIT service providers, corporate ITTelecommunications, enterprise networks

Part Time It Helpdesk roles focus on user support, troubleshooting software/hardware issues, and remote assistance. In contrast, Part Time Network Support Technicians specialize in network infrastructure, configuration, and troubleshooting. While both roles require technical certifications and often work in similar environments, their core responsibilities differ, making each suited to different skill sets within the IT industry.

Is part time IT helpdesk a good entry-level IT job?

Part-time IT helpdesk roles are common entry-level positions that provide foundational experience in troubleshooting, customer service, and technical support. They often require basic knowledge of operating systems, networking, and helpdesk tools, making them suitable for those starting a career in IT.

What are the most commonly searched types of It Helpdesk jobs in Raleigh, NC?

The most popular types of It Helpdesk jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Part Time It Helpdesk jobs?

Cities near Raleigh, NC with the most Part Time It Helpdesk job openings:

Part Time It Helpdesk jobs near you
Infographic showing various Part Time It Helpdesk job openings in Raleigh, NC as of August 2026, with employment types broken down into 85% Full Time, 9% Part Time, and 6% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $46,809 per year, or $22.5 per hour.

Business Officer

NCSU

Raleigh, NC

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

North Carolina State University rating

6.8

Company rating: 6.8 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

461st of 620 rated colleges and universities

Job description

Posting Information
Posting Number PG194772EP Internal Recruitment No Working Title Business Officer Anticipated Hiring Range Commensurate with Experience and Education ($63,000 - $66,000) Work Schedule Monday-Friday, 8:00 am - 5:00 pm. Hybrid work location and flexible schedule available at the discretion of the supervisor Job Location Raleigh, North Carolina Department Office of Information Technology-Business Services About the Department
The Office of Information Technology (OIT) provides central administrative and academic IT services to the University. OIT staff are committed to providing the best possible IT systems and services for the students, faculty and staff of NC State.

OIT Vision: Be the IT organization people seek out as a partner for providing visionary strategies, creative solutions, objective information, and effective and efficient services in order to help them achieve their mission and goals.

OIT Mission: To provide nimble, effective, efficient and collaborative IT services, solutions and strategies in a timely and helpful manner that assists the university, state and nation in achieving their strategic goals.
OIT Business Services provides financial, human resource management, and operational support to all OIT employees.
Wolfpack Perks and Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:
  • Medical, Dental, and Vision
  • Flexible Spending Account
  • Retirement Programs
  • Disability Plans
  • Life Insurance
  • Accident Plan
  • Paid Time Off and Other Leave Programs
  • 12 Holidays Each Year
  • Tuition and Academic Assistance
  • And so much more!

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties
The Business Officer will perform a variety of administrative, fiscal, HR, and operational functions for OIT and Business Services, providing support to serve nearly 300 employees within OIT. This position will report directly to the Director of Business Services, in coordination with the Manager of Human Resources, and serve as the point of contact for other operational needs within Business Services and OIT.

As the Business Officer, your work will have a direct impact on the department's success by supporting efficient operations and delivering exceptional service to campus partners. You'll work alongside a collaborative team in an environment that encourages professional growth and fosters a rewarding workplace experience.

Key responsibilities will fall within the functional areas outlined below:
Financial Management:
  • Initiate and process a variety of financial transactions, including purchase requisitions, purchase orders, voucher payments, reimbursements, interdepartmental transactions, Marketplace orders, and related fiscal activities.
  • Support the financial management of OIT budgets by monitoring expenditures, processing budget adjustments, reconciling financial transactions, and ensuring compliance with university policies and accounting guidelines.
  • Appropriates spending and the allocation of funds by processing budget journals and other financial actions during the university's fiscal year end closeout period
  • Serves as the point of contact with college departments that partner with OIT on technology projects that are grant-funded, to manage pre- and post-award processes (budget preparation, no-cost extensions, reporting, budget closeout)
  • Process and reconcile procurement card transactions, travel authorizations and reimbursements, insurance payments, and other assigned financial activities.
Human Resources:
  • Initiate and process employment actions for student, temporary, and other designated employee groups, including personnel transactions and employment changes.
  • Maintain personnel records and organizational information by managing electronic personnel files, updating organizational charts, and supporting the accuracy of HR documentation.
  • Partner with the OIT Human Resources team to support recruitment activities, ensure compliance with university policies, and assist with HR projects and operational initiatives.
Business Services Operations:
  • Coordinate business services operations by serving as the primary contact for building access, key management, office equipment, surplus property, permits, and office supply procurement.
  • Support departmental operations by coordinating meeting and event logistics, assisting with asset management activities, and providing administrative support for Business Services initiatives.

If you're a detail-oriented professional who enjoys balancing financial management, human resources, and business operations while building strong partnerships across campus, we invite you to apply and become an integral member of our Business Services team.
Other Responsibilities
In addition to the core responsibilities of this role, there will be occasional opportunities to take on additional duties. These duties will align within the scope of HR, fiscal management and operations as a way to coordinate various business partners. This offers an opportunity to build on your skills, explore new areas, and gain a deeper understanding of the department's operations.
Qualifications
Minimum Education and Experience
Graduation from a four-year college or university with a degree in Business Administration, Public Administration or related business area and three years of administration management or business management experience; or, an equivalent combination of training and relevant.
All degrees must be received from appropriately accredited institutions
Other Required Qualifications
  • Working knowledge of enterprise resource planning (ERP) systems, such as PeopleSoft HR, PeopleAdmin, PeopleSoft Financials, or similar platforms used to support human resources, financial, and business operations.
  • Skilled in processing HR, financial, and administrative transactions while maintaining accuracy, compliance, and effective business operations.
  • Knowledge of financial management and accounting practices, including processing, reconciling, and monitoring financial transactions while ensuring compliance with established policies and internal controls.
  • Capacity to interpret and apply administrative policies, procedures, and business processes to resolve routine operational issues, make informed decisions, and determine when escalation is appropriate.
  • Success managing multiple priorities while maintaining accuracy, safeguarding confidential information, meeting deadlines, and providing timely follow-up with campus partners and stakeholders.
  • Customer service and communication skills that support positive interactions, timely responses, and productive working relationships with faculty, staff, students, university partners, external organizations, and the public.
Preferred Qualifications
  • Knowledge of UNC System and/or NC State University processes and protocols
  • Demonstrated understanding and application of university policies, procedures, and regulations, with regards to financials, human resource administration and business operations
  • Proficiency with Microsoft Office (particularly Word and Excel); Google Workspace, particularly Gmail and Google Drive (especially Docs and Sheets)
Required License(s) or Certification(s)
N/A
Valid NC Driver's License required Yes Commercial Driver's License required No
Recruitment Dates and Special Instructions
Job Open Date 07/28/2026 Anticipated Close Date 8/11/2026; if posting is still active we are accepting and reviewing applications. Special Instructions to Applicants
Please include a cover letter, resume and contact information for at least 3 professional references.
Position Details
Position Number 00112210 Position Type EPS/SAAO Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.00 FTE Appointment 12 Month Recurring Mandatory Designation - Adverse Weather Non Mandatory - Adverse Weather Mandatory Designation - Emergency Events Non Mandatory - Emergency Event Department ID 510501 - OIT Business Services EEO
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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About North Carolina State University

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North Carolina State University (NCSU), located in Raleigh, NC, US, is a leading educational institution with a strong emphasis on research, academics, and public service. Established in 1887, NCSU operates in the education industry and endeavors to foster student success, and promote economic development by providing high-quality, affordable education, and conducting groundbreaking research across a variety of disciplines. With more than 100 majors, its academic offerings range from undergraduates to postgraduates along with doctoral studies - in various fields like engineering, natural resources, humanities, and social sciences. NCSU is firmly anchored on the core values of respect, responsibility, integrity, and innovation. Its mission is to create economic, societal, and intellectual prosperity for the people of North Carolina and the nation.

Industry

Colleges, universities, and professional schools

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1887

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