Entry Level Intelligent Transportation System Jobs

Traffic Management Center (TMC) Operator

Location: 22211 US 19 North, Clearwater, Florida 33765

Work Schedule: Varying hours/shifts; Nights & Weekends

Pinellas County is recognized as an innovator and industry leader in the Intelligent Transportation Community, operating a state-of-the-art Advanced Traffic Management System that is the largest in the state of Florida. We are currently seeking a Traffic Management Center (TMC) Operator (Engineering Technician 1) to perform specialized technical and communications work supporting the Intelligent Transportation System / Advanced Traffic Management System (ITS/ATMS) programs and activities. 

This position will involve managing traffic congestion, planned events, assisting with Intersection Video Analytics, and unplanned incidents in a Traffic Operations Center and providing data entry. Typically works under supervision but must be capable of working independently, implementing response plans as outlined in the Standard Operating Procedures (SOP's) and communicating with personnel and citizens outside the facility.

What Would You Do?

• Provides technical information to engineers, consultants, citizens, or public groups on regulations and procedures to be followed to initiate or develop special programs.
• Works closely with professional staff to develop technical plans or coordinate progress of construction projects using automated information systems.
• Monitors the closed-circuit television (CCTV) camera, Dynamic Message Signs (DMS), and vehicle detection equipment to detect/confirm events or malfunctions and determines appropriate response/action.
• Maintains schedules of County projects, reviews project progress against scheduling, and monitors completion of projects against projections.
• Takes incoming phone calls, radio dispatch, and data inputs work order and trouble call information into centralized database program. 
• Perform job function in accordance with the established Traffic Control Center Standard Operating Procedures.
• Analyzes departmental information systems, records, reports, and correspondence and recommends improvements to operational procedures.
• Maintains quality control of daily comprehensive records of work orders, scheduled completion dates, work progress, and delays and adjusts dates to reflect status.
• Receives inquiries and resolves complaints from citizens and other departments regarding such issues as signal timing, hazardous conditions, and traffic control. 
• Handles and disseminates all incoming phone calls.
• May supervise other technicians or clerical personnel on a permanently assigned or project basis.
• May perform information processing related duties including using available statistical packages or programs, encoding data, data entry and retrieval, information terminal operations, and programming/reprogramming.
• May perform complex title searches and abstracts property ownership and descriptions for correct title chain.
• Monitors various school traffic safety devices.
• Assists with grant applications.
• Performs other related job duties as assigned.

What Do You Need to Have?

Education & Experience:

• High school graduate and two (2) years of general technical experience involving skills in map reading, data entry, reading and understanding legal descriptions, and reading and understanding engineering plans.

• An equivalent combination of education, training, and/or experience. 

Additional Requirements:

• Possession and maintenance of a valid Florida Driver's License.
• Must pass the Pinellas County Transportation System Operator Skills test within three (3) months of hire.
• The ability to work alternate schedules (nights, weekends and holidays) and short-notice work assignments.
• Regular work hours may be outside the standard 8:00 a.m. - 5:00 p.m. timeframe.
• Assignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations.

Highly Desirable

• Knowledge of traffic signal operation and/or signal control systems.
• Knowledge of Closed Circuit Television (CCTV), Dynamic Message Signs (DMS), BlueToad Technology, WAZE, Twitter.
• Experience working in a call receiving / dispatch environment.
• Experience in a position involving public contact and extensive telephone responsibilities.

Illustrative Tasks (These are examples and are not all inclusive.)

• Monitors Intelligent Transportation System devices including CCTV, 911 active calls, media, law enforcement resources and vehicle detection equipment to detect/confirm events.
• Utilize DMS to disseminate traveler information to motorists.
• Perform job function in accordance with the established Traffic Control Center Standard Operating Procedures.
• Analyzes ITS/ATMS information systems, records, reports and correspondence and recommends improvement to Traffic Control Center operational procedures.
• Works closely with professional staff to develop technical plans or coordinate progress of transportation construction projects using automated information systems.
• Takes incoming phone calls, radio dispatch and data input work order and trouble call information into centralized database programs.
• Maintain Traffic Control Center equipment.
• Performs related work as assigned or required.

Knowledge, Skills, and Abilities

• Ability to read and interpret basic civil engineering plans, maps, aerials, and survey symbols.
• Knowledge of Pinellas County arterial roadways, names and numbers.
• Ability to communicate effectively in written and oral communication.
• Operational knowledge and skill in the use of Windows operating system, including Outlook, Microsoft Word and Excel.

 Why Choose Pinellas County?

Our benefits rank among the top in the area!

• Looking for a strong retirement? We have you covered as members of the Florida Retirement System (FRS) with investment and pension options.

• We have deferred compensation programs and wellness centers to name a few perks. Check out these and more!

Want To Learn More?

Please review the full classification description with the Physical/Mental Demands and Working Conditions at the below link. 

Engineering Technician 1