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Entry Level Help Desk Jobs in Utah (NOW HIRING)

Boncom

IT Systems Administrator

Salt Lake City, UT · Hybrid

Manage and prioritize the IT help desk queue, ensuring tickets are resolved or escalated ... entry-level experience in IT support, system administration, or related area. * Must be a ...

Bank of Utah

Network Engineer

Ogden, UT · On-site

One to three years of experience in an IT support, help desk or network technician role; internship ... Palo Alto Networks Certified Cybersecurity Entry-level Technician (PCCET), Aruba Certified Mobility ...

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Entry Level Help Desk information

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$11

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How much do entry level help desk jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for entry level help desk in Utah is $21.08, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.65 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

How to get started in entry level help desk?

To start an entry-level help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and consider gaining experience through internships or volunteering to build customer service and technical skills.

What are the most commonly searched types of Help Desk jobs in Utah?

The most popular types of Help Desk jobs in Utah are:

What are popular job titles related to Entry Level Help Desk jobs in Utah?

For Entry Level Help Desk jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Entry Level Help Desk jobs in Utah look for?

The top searched job categories for Entry Level Help Desk jobs in Utah are:

What cities in Utah are hiring for Entry Level Help Desk jobs?

Cities in Utah with the most Entry Level Help Desk job openings:

Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Utah as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 71% Full Time, 23% Part Time, and 4% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $43,838 per year, or $21.1 per hour.

Guest Services Representative - Front Desk Attendant

Midvale, UT • On-site

Western States Lodging & Management
Traveler Accommodation • 51 - 200 employees
Learn more about Western States Lodging & Managementexternal

$15 - $16/hr

Other

This job post has expired today. Applications are no longer accepted.

Western States Lodging & Management rating

6.6

Company rating: 6.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Guest Services Representative - Front Desk Attendant

Fairfield by Marriott in Midvale, UT is looking to hire a part-time Guest Services Representative - Front Desk Attendant. Are you outgoing and energetic? Does working in the hospitality industry excite you? Would you like a flexible part-time job to earn a little extra money? If so, please read on!

This entry-level hospitality position earns a competitive wage of $15 - $16/hour, depending on experience. We provide terrific benefits, including hotel travel discounts. Those who work four or more shifts per week also qualify for health benefits. If this sounds like the right part-time opportunity for you, apply today!

About Fairfield by Marriott

We are proud to offer the very best in hotel comfort and convenience. Our guests are spoiled with great amenities and amazing staff! Our well-lit workspace in every room allows business travelers to stay comfortably focused. For those looking to have fun, we are located near restaurants and entertainment. We offer an upbeat and memorable experience for all who come and visit!

Our amazing team members are bright, friendly, and passionate about serving our guests. They love being a part of our family-oriented team. In order to hire and retain the best, we offer competitive compensation and generous benefits including hotel benefits that allow for affordable travel around the world!

A Day in the Life of a Guest Services Representative - Front Desk Attendant

As a Guest Services Representative - Front Desk Attendant, you are the face of hospitality! You man the front desk and greet each guest enthusiastically. Using your terrific communication skills, you speak with guests over the phone to make or adjust reservations. In the morning, you chat with people as they're checking out or coming down for breakfast. In the evenings you love to welcome guests as they're checking in. Always meticulous, you run reports to make sure that all billing is accurate. Meeting new people and helping them have the best experience possible fills you with great satisfaction!

Qualifications for a Guest Services Representative - Front Desk Attendant

  • Flexible and able to work some weekends

Do you have excellent communication skills? Are you personable and able to build rapport with people easily? Can you provide excellent hospitality with a smile? If yes, you might just be perfect for this entry-level position!

Work Schedule

This is a part-time position with approximately 2-4 shifts per week. The schedule may include day shifts (7:00 a.m. to 3:00 p.m.) or evening shifts (3:00 p.m. to 11:00 p.m.), so flexibility is required. Weekend availability is also needed.

Are You Ready to Join Our Team?

If you feel that you would be right for this entry-level job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

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