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Entry Level Help Desk Jobs in Provo, UT (NOW HIRING)

Hampton Inn Draper

Front Desk Agent

Draper, UT · On-site

$14/hr

This entry-level position earns a competitive wage of $14/hour. We provide great benefits ... You leave at the end of your swing shift proud of the part you played in helping our guests create ...

Hampton Inn Draper

Front Desk Agent

Draper, UT · On-site

$14/hr

This entry-level position earns a competitive wage of $14/hour. We provide great benefits ... You leave at the end of your swing shift proud of the part you played in helping our guests create ...

Staybridge Suites

On-Call Hotel Receptionist

Midvale, UT

$15 - $16/hr

... and helpful nature leaves a lasting impression. In the mornings, you have the opportunity to ... No experience is required for this entry-level role - we'll train the right person! So, what do you ...

Renuity

Retail Brand Ambassador

Provo, UT · On-site

$80K/yr

Whether it's a new bath, custom closets, or exterior upgrades, we help homeowners create spaces ... Hospitality (hotel front desk, concierge, event staff) * Fast Food & Quick-Service Restaurants ...

Renuity

Retail Brand Ambassador

Provo, UT · On-site

$80K/yr

Whether it's a new bath, custom closets, or exterior upgrades, we help homeowners create spaces ... Hospitality (hotel front desk, concierge, event staff) * Fast Food & Quick-Service Restaurants ...

All JobsHelp Desk JobsEntry Level Help Desk JobsEntry Level Help Desk Jobs in Provo, UT

Entry Level Help Desk information

See Provo, UT salary details

$12

$21

$32

How much do entry level help desk jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for entry level help desk in Provo, UT is $21.90, according to ZipRecruiter salary data. Most workers in this role earn between $18.17 and $24.57 per hour, depending on experience, location, and employer.

What are entry level help desk jobs?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an Entry Level Help Desk professional, and why are they important?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

What are some common challenges faced by entry-level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.
What are the most commonly searched types of Help Desk jobs in Provo, UT? The most popular types of Help Desk jobs in Provo, UT are:
What job categories do people searching Entry Level Help Desk jobs in Provo, UT look for? The top searched job categories for Entry Level Help Desk jobs in Provo, UT are:
What cities near Provo, UT are hiring for Entry Level Help Desk jobs? Cities near Provo, UT with the most Entry Level Help Desk job openings:
Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Provo, UT as of July 2026, with employment types broken down into 73% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,552 per year, or $21.9 per hour.

Front Desk Agent

Hampton Inn Draper

Draper, UT • On-site

$14/hr

Part-time

Posted 6 days ago

Job description

Hampton Inn Draper in Utah is looking to hire a part-time Front Desk Agent to join our hospitality team during the swing shift. Are you highly motivated and goal-oriented? Would you like to work for a hotel that cares about you and your career development? If so, please read on!

This entry-level position earns a competitive wage of $14/hour. We provide great benefits, including Hilton employee discounts and Hilton Honors enrollment. If this sounds like the right part-time opportunity for you, apply today!


ABOUT HAMPTON INN DRAPER

Built in 2019, our leisure hotel provides exceptional modern comfort for our guests. We offer an accommodating and peaceful experience for all who come and visit. Located just 10 minutes from the center of Draper, we are part of a vibrant community that drives personal growth, powerful networking opportunities, and meaningful connections.

Our incredible team members are bright, friendly, and passionate about serving our guests. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences every day. We value our team members and show our appreciation with prizes, games, and birthday and holiday celebrations!


A DAY IN THE LIFE OF A FRONT DESK AGENT

As a Front Desk Agent, you are the first impression our guests have as they enter our hotel. Friendly and outgoing, you make reservations and ensure that our guests receive the best service possible during registration, check-out, and during their stay. You enthusiastically register guests and assign rooms, accommodating special requests whenever possible.

Always meticulous, you make sure that all billing is accurate. You handle cash, credit cards, and checks responsibly according to our policies and procedures. As needed, you provide positive resolutions to guest concerns. A true team player, you assist with laundry as needed. You leave at the end of your swing shift proud of the part you played in helping our guests create memorable experiences!


QUALIFICATIONS

  • Superb problem-solving and critical thinking abilities

Are you extremely friendly and driven to provide excellent hospitality? Can you work with confidence in stressful situations? Do you communicate effectively, both in writing and verbally? Are you a team player? If yes, you might just be perfect for this entry-level position!


WORK SCHEDULE

This part-time position typically works the swing shift from 3:00 pm - 11:00 pm.


ARE YOU READY TO JOIN OUR HOTEL TEAM?

If you feel that you would be right for this entry-level job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 84020


Job Posted by ApplicantPro