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Intern Help Desk Jobs in Provo, UT (NOW HIRING)

Clyde Companies

IT Service Center Intern

Orem, UT · On-site

$13 - $17.50/hr

We are seeking a motivated and eager IT Support and Operations Intern to join our team. This is an ... Maintain detailed records of user issues, resolutions, and help desk activities * Update and ...

Ardurra

Aviation Engineering Intern

Draper, UT · On-site

$15.75 - $20.25/hr

Supports project managers by monitoring workload, helping identify scope changes, and assisting ... desk. Why Ardurra? While Ardurra offers competitive compensation and rich benefits programs, it is ...

Ardurra Group, Inc.

Aviation Engineering Intern

Draper, UT

$15.75 - $20.25/hr

Supports project managers by monitoring workload, helping identify scope changes, and assisting ... desk. Why Ardurra? While Ardurra offers competitive compensation and rich benefits programs, it is ...

New

Ardurra

Aviation Engineering Intern

Draper, UT · On-site

$15.75 - $20.25/hr

Supports project managers by monitoring workload, helping identify scope changes, and assisting ... desk. Why Ardurra? While Ardurra offers competitive compensation and rich benefits programs, it is ...

New

Ardurra

Public Works Engineering Intern

Draper, UT · On-site

$15.75 - $20.25/hr

Provides general support to project teams, including helping with proposal materials as needed ... desk. Why Ardurra? While Ardurra offers competitive compensation and rich benefits programs, it is ...

Ardurra

Public Works Engineering Intern

Draper, UT

$15.75 - $20.25/hr

Provides general support to project teams, including helping with proposal materials as needed ... desk. Why Ardurra? While Ardurra offers competitive compensation and rich benefits programs, it is ...

New

University of Utah

OCHE Intern

Lehi, UT · On-site

$15/hr

This isn't a desk job. You'll be at events, talking to founders, researchers, and policymakers, and ... Help shape an ongoing content calendar and pitch story ideas * Work in collaboration with the ...

All JobsIntern Help Desk JobsIntern Help Desk Jobs in Provo, UT

Intern Help Desk information

See Provo, UT salary details

$8

$16

$24

How much do intern help desk jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for intern help desk in Provo, UT is $16.49, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $18.17 per hour, depending on experience, location, and employer.

What does an intern help desk do?

An Intern Help Desk assists users with basic IT issues, such as troubleshooting computer problems, resetting passwords, and providing support for software and hardware. They work under the supervision of senior IT staff, learning to resolve common technical issues and escalate more complex problems when necessary. This role provides valuable hands-on experience in IT support and customer service, helping interns develop problem-solving and communication skills that are essential for a career in information technology.

What kinds of technical issues will I typically handle as an intern help desk, and how much autonomy will I have in resolving them?

As an Intern Help Desk, you'll commonly assist users with issues such as password resets, software installation, basic troubleshooting of hardware and software, and network connectivity problems. Most organizations provide clear protocols and escalation paths, so you'll often start with straightforward tasks under supervision and gradually take on more complex issues as you gain confidence and experience. You'll collaborate closely with full-time IT staff, learning from their expertise, and you'll usually have access to documentation and ticketing systems to track your work. This structure supports skill development while ensuring that users receive prompt, accurate support.

What are the key skills and qualifications needed to thrive as an intern help desk, and why are they important?

To thrive as an Intern Help Desk, you need a basic understanding of computer hardware, software troubleshooting, and excellent problem-solving abilities, often supported by coursework in IT or computer science. Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically expected. Strong communication, patience, and a customer-focused attitude help interns excel in supporting users and resolving technical issues. These skills ensure efficient and effective technical support, contributing to overall organizational productivity and user satisfaction.

What is the difference between Intern Help Desk vs Help Desk Technician?

AspectIntern Help DeskHelp Desk Technician
CredentialsTypically pursuing or recently completed relevant education; no formal certification requiredOften required to have certifications like CompTIA A+ or similar
Work EnvironmentEntry-level, training-focused, often in educational or corporate settingsOperational, troubleshooting, and support-focused in various industries
Employer UsageInternships offered by companies for training and experienceFull-time or part-time support roles in organizations
Search & Comparison IntentLearning about entry-level IT support rolesUnderstanding professional support technician roles

Intern Help Desk roles are designed for students or newcomers gaining initial experience, often with less formal certification. Help Desk Technicians are more experienced, with certifications and responsibilities for resolving technical issues. The internship provides training, while the technician role involves active support and troubleshooting in a professional setting.

What are the most commonly searched types of Help Desk jobs in Provo, UT?

The most popular types of Help Desk jobs in Provo, UT are:

What cities near Provo, UT are hiring for Intern Help Desk jobs?

Cities near Provo, UT with the most Intern Help Desk job openings:

Intern Help Desk jobs near you

IT Service Center Intern

Clyde Companies

Orem, UT • On-site

$13 - $17.50/hr

Full-time

Posted 8 days ago

Clyde Companies rating

8.3

Company rating: 8.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Overview
Description:
We are seeking a motivated and eager IT Support and Operations Intern to join our team. This is an in-office position. This internship is an excellent opportunity for individuals looking to gain hands-on experience by providing front-line support. This includes solving technical issues and fulfilling service requests such as deploying hardware software and system access and Improving day-1 productivity, as well as implementing AI enabled applications. The intern will work as part of a support and operations team to complete tasks with mentoring and supervision. Interns can work full time hours but tend to work part time during fall/winter and fulltime spring/summer.
Responsibilities:
Request Fulfillment
  • Manage user requests for new software, hardware, and other IT-related services

  • Ensure timely and efficient request fulfillment

Incident Resolution
  • Provide first-level contact and problem resolution for all internal users

  • Respond to inquiries, diagnose problems, and guide users through step-by-step solutions

Technical Support
  • Assist with installation, configuration, and ongoing usability of system hardware and software

  • Identify, analyze, and resolve hardware, software, and network-related issues

  • Escalate problems to higher-level support when necessary

User Education
  • Educate users on basic system use and best practices to enhance their knowledge and reduce future issues

  • Maintain detailed records of user issues, resolutions, and help desk activities

  • Update and maintain technical documentation and knowledge base articles to assist in resolving future issues

Collaboration
  • Work closely with other IT staff to address broader issues and implement improvements

Qualifications:
  • Currently pursuing or have completed (1) a college degree in information technology, information systems, computer science, electronics engineering OR (2) CompTIA A+, Network+, and Security+ certifications

  • Technical knowledge of hardware, software, and network systems

  • Familiarity with remote desktop applications and help desk software

  • Experience with Microsoft Windows, Microsoft 365, and Azure AD

  • Strong problem-solving, analytical, and creative thinking skills

  • Excellent communication and collaboration skills

What We Offer:
  • Hands-on experience with real-world technical support and operations

  • Mentorship from experienced professionals in the field

  • Opportunity to work in a collaborative and innovative environment

  • Potential for future full-time employment based on performance and availability

What Clyde Companies employees say

Pay

Benefits

Hours and flexibility

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