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Entry Level Help Desk Jobs in Kansas (NOW HIRING)

JARBO

Customer Service Representative

Olathe, KS

$19/hr

In this entry-level role, you'll be the first point of contact for customers by phone -- gathering ... helping dispatch connect the right technician to the job. It's a fast-paced, people-focused role ...

Jarbo

Customer Service Representative

Olathe, KS · On-site

$19/hr

In this entry-level role, you'll be the first point of contact for customers by phone -- gathering ... helping dispatch connect the right technician to the job. It's a fast-paced, people-focused role ...

JARBO

Customer Service Representative

Olathe, KS

$19/hr

In this entry-level role, you'll be the first point of contact for customers by phone -- gathering ... helping dispatch connect the right technician to the job. It's a fast-paced, people-focused role ...

JARBO

Customer Service Representative

Olathe, KS · On-site

$19/hr

In this entry-level role, you'll be the first point of contact for customers by phone -- gathering ... helping dispatch connect the right technician to the job. It's a fast-paced, people-focused role ...

076 Country Mart

Guest Relations

Coffeyville, KS · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... In this friendly, flexible team environment, you will play an important role in helping us to ...

055 Price Cutter

Guest Relations

Coffeyville, KS · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... In this friendly, flexible team environment, you will play an important role in helping us to ...

077 Country Mart

Guest Relations

Garnett, KS · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... In this friendly, flexible team environment, you will play an important role in helping us to ...

078 King Cash Saver

Asst Guest Relations

Parsons, KS · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant ... In this friendly, flexible team environment, you will play an important role in helping us to ...

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All JobsHelp Desk JobsEntry Level Help Desk JobsEntry Level Help Desk Jobs in Kansas

Entry Level Help Desk information

See Kansas salary details

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How much do entry level help desk jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for entry level help desk in Kansas is $20.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.17 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.
What are the most commonly searched types of Help Desk jobs in Kansas? The most popular types of Help Desk jobs in Kansas are:
What are popular job titles related to Entry Level Help Desk jobs in Kansas? For Entry Level Help Desk jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk jobs in Kansas look for? The top searched job categories for Entry Level Help Desk jobs in Kansas are:
What cities in Kansas are hiring for Entry Level Help Desk jobs? Cities in Kansas with the most Entry Level Help Desk job openings:
Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Kansas as of August 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 100% In-person job distribution, with an average salary of $42,946 per year, or $20.6 per hour.

Customer Service Representative

Mike Carpino Ford, Inc

Parsons, KS

$15/hr

Full-time

Medical, Retirement, PTO

Re-posted yesterday

Job description

Join a family-owned and operated dealership known for exceptional service and community values for over 20 years. Mike Carpino Ford Parsons is looking for a friendly, organized Customer Service Representative to support both our front desk and parts/service department. This hybrid role is perfect for someone who enjoys helping people and takes pride in keeping daily operations running smoothly. 

Key Responsibilities:

Front Desk/Administrative Duties

  • Greet customers warmly and maintain a clean, welcoming dealership environment
  • Answer incoming calls, direct them to correct department, and take accurate messages
  • Process payments for customers
  • Handle administrative duties such as filing, scanning, scheduling, and data entry
  • Prepare and reconcile daily deposits as needed
  • Create, review, and process invoices accurately as needed
  • Maintain accurate records and documentation for customer-facing transactions
  • Support the accounting and service departments with basic clerical tasks

Parts/Service Representative Duties

  • Schedule service appointments for customers
  • Assist customers and technicians in identifying and ordering correct parts
  • Look up parts pricing and availability
  • Create and process parts invoices, special orders, and returns
  • Maintain organized parts storage
  • Provide concierge support for all owner inquiries to assure customer needs are handled to best abilities.
  • Establish follow up time
  • Obtain customer and vehicle information
  • Verify that the final invoice reconciles with the work performed on the repair order

Qualifications

  • Strong customer service and communication skills
  • Ability to multitask while staying organized and detail-oriented
  • Previous administrative, receptionist, retail, or automotive parts/service experience is helpful but not required
  • Positive attitude, reliability, and willingness to learn
  • A desire for a long-term career with a growing organization
  • Computer skills and willingness to learn new programs
  • Ability to learn new technology and repair and service procedures and specifications
  • Ability to lift 50 pounds and work on your feet for extended periods of time
  • High school diploma or equivalent

Compensation & Benefits

  • Entry-level position starting at $15/hour with opportunity for pay increase after 90-day performance evaluation
  • Health Insurance
  • PTO
  • Holidays
  • 401(K)
  • Professional Development Assistance
  • Tuition Reimbursement

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.