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Entry Level Help Desk Technician Jobs in Rochester, MN

Valvoline

Entry-level Lube Tech/Technician

Rochester, MN · On-site

$17.25/hr

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Together, we'll help keep our guests safe on the road by providing top-tier customer service, while ...

U.S. Navy

IT Support Specialist

Stewartville, MN

Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Wanamingo, MN

Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Chatfield, MN

Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Oronoco, MN

Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Goodhue, MN

Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Grand Meadow, MN

Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ... help desk and user support, network and systems administration, incident response, and planned ...

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Entry Level Help Desk Technician information

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How much do entry level help desk technician jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for entry level help desk technician in Rochester, MN is $23.53, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $26.39 per hour, depending on experience, location, and employer.

What is an entry level help desk technician?

An Entry Level Help Desk Technician is responsible for providing technical support to users experiencing IT issues. They assist with troubleshooting hardware, software, and network problems, often resolving issues remotely or in person. Their tasks include resetting passwords, installing software, and documenting support requests. This role requires strong communication skills, basic IT knowledge, and the ability to solve problems efficiently. It serves as a starting point for a career in IT, offering opportunities for advancement into more specialized technical roles.

What are the key skills and qualifications needed to thrive as an entry level help desk technician?

To thrive as an Entry Level Help Desk Technician, you need basic knowledge of computer hardware, operating systems, and troubleshooting techniques, often backed by an associate degree, relevant coursework, or certifications like CompTIA A+ or Microsoft Fundamentals. Familiarity with ticketing systems, remote desktop software, and common office productivity tools is essential in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and work collaboratively with IT teams. These abilities ensure quick, accurate resolution of technical issues, contributing to user productivity and overall organizational efficiency.

Can you get an entry level help desk technician job with no experience?

Entry level help desk technician positions often do not require prior professional experience, but candidates typically need basic knowledge of computer hardware, operating systems, and troubleshooting skills. Certifications like CompTIA A+ can improve chances, and employers may provide on-the-job training for new hires.

What types of issues can I expect to handle as an entry level help desk technician?

As an Entry Level Help Desk Technician, you'll typically address a variety of basic technical problems, such as password resets, connectivity issues, printer malfunctions, and software installation support. You'll be the initial point of contact for users seeking assistance, either via phone, email, chat, or in person. Most of your work will focus on diagnosing and resolving straightforward problems or escalating more complex issues to higher-level IT staff. This hands-on experience is a great way to build foundational technical skills and gain exposure to different IT systems, supporting your future growth in the field.

Is help desk a good entry-level job?

Help desk technician roles are considered good entry-level jobs because they provide foundational IT experience, customer service skills, and exposure to troubleshooting hardware and software issues. These positions often require basic technical knowledge, communication skills, and may lead to more advanced IT roles with experience and certifications like CompTIA A+.

How do I get my first entry level help desk technician job?

To get an entry-level help desk technician position, develop foundational IT skills such as troubleshooting, customer service, and knowledge of operating systems like Windows. Earning certifications like CompTIA A+ can improve your chances, and gaining experience through internships or volunteering can also be beneficial.
What are the most commonly searched types of Help Desk Technician jobs in Rochester, MN? The most popular types of Help Desk Technician jobs in Rochester, MN are:
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Entry Level Help Desk Technician jobs near you
Infographic showing various Entry Level Help Desk Technician job openings in Rochester, MN as of August 2026, with employment types broken down into 77% Full Time, 15% Part Time, and 8% Contract. Highlights an 100% In-person job distribution, with an average salary of $48,948 per year, or $23.5 per hour.

Entry-level Lube Tech/Technician

Valvoline

Rochester, MN • On-site

$17.25/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Valvoline rating

6.1

Company rating: 6.1 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

500th of 537 rated manufacturers

Job description

ALL ROADS LEAD TO THIS OPPORTUNITY
The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way to our team. No matter where you've been or what you're looking for, discover how your road leads to Valvoline.
JOB LOCATION: 1163 15th Ave SE, Rochester, MN, 55904
ROLE OVERVIEW: What you'll do to drive success
When you join us as an Entry-Level Lube Technician, your personal and professional goals will be fueled by a friendly and collaborative team environment. Together, we'll help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their vehicles.
Your road to VIOC doesn't require previous automotive experience. Through our award-winning training program, we'll teach you how to:
  • Change oil
  • Check and refill fluids
  • Rotate tires
  • Test and replace batteries
  • Inspect and replace lights and wipers
  • Perform an 18-point maintenance check
  • And other preventive maintenance services

BENEFITS: What you'll gain to fuel your goals
We're committed to putting our people first in every way possible. That's why we offer a variety of benefits* to help you navigate and advance a better future.
Here's a look at some of our unique benefits:
  • Compensation: $17.25 per hour weekly pay.
  • Career Acceleration: Hands-on training for the potential to become a Service Center Manager within 18-24 months.
  • Debt-Free Education: 13 paid credit hours/year at WilmU, covering part-time enrollment over two semesters.
  • Life Balance: No late-night hours, holidays off, paid time-off availability, and back-up child and elder care.
  • Health Benefits: Medical, dental, and vision, plus prescription drug coverage with Health Savings Account contributions.
  • Employee Assistance Program (EAP): Quick, free, and confidential well-being support for all areas of life, including personal and work relationships, family, mental health, and legal issues.
  • Employee Perks: Company-provided uniforms and tools, 50% discount on VIOC automotive services, and 401(k) savings plans with a 100% match up to 5%.

QUALIFICATIONS: What you'll need to keep moving forward
From day one, you'll get hands-on training and support to thrive as a Lube Technician. All you need to do is bring your positive attitude, attention to detail, and passion for learning-and we'll help you every step of the way.
We seek team members with:
  • Schedule flexibility (Weekend availability is likely, but we ensure you don't work late nights or holidays)
  • An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team
  • This role requires the ability to review, read, and understand written and digital training materials, safety procedures, labels, and operational instructions
  • English fluency in reading, writing, and speaking

We expect you can:
  • Stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds
  • Crouch, bend, twist, and work with your hands above your head
  • Be comfortable working in a non-climate-controlled environment

Wherever you are, wherever you're going, your future starts here. Because given the opportunity and support, we know everyone has something different, meaningful, and exciting to contribute. This is your chance to join a supportive team that's willing to go the extra mile to help you succeed in your own way. So, bring your story, bring your goals, bring yourself-bring what drives you.
*Terms and conditions apply, and benefits may differ depending on location.
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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About Valvoline

Sourced by ZipRecruiter

Valvoline Inc., headquartered in Lexington, Kentucky, US, is an international manufacturer and distributor of automotive oil, additives, and lubricants. Established in 1866 by Dr. John Ellis, Valvoline is recognized as the creator of the world's first high mileage motor oil, advancing as a leader in the automotive lubricant industry ever since. The company's product portfolio incorporates a vast range of motor and industrial oils, lubricants, and automotive maintenance goods. Valvoline’s mission is "to power the success of every team member and business partner by living our culture and values", which stand on a foundation of 'People', 'Performance', 'Innovation' and 'Continuous Improvement'.

Industry

Oil and gas extraction

Company size

5,001 - 10,000 Employees

Headquarters location

Lexington, KY, US

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