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Entry Level Help Desk Technician Jobs in Rochester, MN

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Entry Level Help Desk Technician information

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$12

$23

$34

How much do entry level help desk technician jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for entry level help desk technician in Rochester, MN is $23.53, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $26.39 per hour, depending on experience, location, and employer.

What is an Entry Level Help Desk Technician job?

An Entry Level Help Desk Technician is responsible for providing technical support to users experiencing IT issues. They assist with troubleshooting hardware, software, and network problems, often resolving issues remotely or in person. Their tasks include resetting passwords, installing software, and documenting support requests. This role requires strong communication skills, basic IT knowledge, and the ability to solve problems efficiently. It serves as a starting point for a career in IT, offering opportunities for advancement into more specialized technical roles.

What are the key skills and qualifications needed to thrive in the Entry Level Help Desk Technician position, and why are they important?

To thrive as an Entry Level Help Desk Technician, you need basic knowledge of computer hardware, operating systems, and troubleshooting techniques, often backed by an associate degree, relevant coursework, or certifications like CompTIA A+ or Microsoft Fundamentals. Familiarity with ticketing systems, remote desktop software, and common office productivity tools is essential in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and work collaboratively with IT teams. These abilities ensure quick, accurate resolution of technical issues, contributing to user productivity and overall organizational efficiency.

What types of issues can I expect to handle as an Entry Level Help Desk Technician?

As an Entry Level Help Desk Technician, you'll typically address a variety of basic technical problems, such as password resets, connectivity issues, printer malfunctions, and software installation support. You'll be the initial point of contact for users seeking assistance, either via phone, email, chat, or in person. Most of your work will focus on diagnosing and resolving straightforward problems or escalating more complex issues to higher-level IT staff. This hands-on experience is a great way to build foundational technical skills and gain exposure to different IT systems, supporting your future growth in the field.

What are the most commonly searched types of Help Desk Technician jobs in Rochester, MN? The most popular types of Help Desk Technician jobs in Rochester, MN are:
What are popular job titles related to Entry Level Help Desk Technician jobs in Rochester, MN? For Entry Level Help Desk Technician jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk Technician jobs in Rochester, MN look for? The top searched job categories for Entry Level Help Desk Technician jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Entry Level Help Desk Technician jobs? Cities near Rochester, MN with the most Entry Level Help Desk Technician job openings:
Entry Level Help Desk Technician jobs near you

Apprentice Technician

Rochester Chevrolet Cadillac

Rochester, MN

$14 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

This entry-level position will be responsible for oil changes, tire rotations and other light maintenance work. Training is divided into five 10-week periods. You’ll work with an experienced Certified Trainer who will train and support you throughout this program. This could be the start of a great career in the field of automotive service.

Take ownership. You have the power to determine your future! The Technician Apprentice program will help you achieve your goal of becoming a Certified Service Technician. It’s a fun and challenging career. We grow our technicians from within our store and offer a career path that could have you making $120,000 a year or more. If you’re career minded and looking for a place to call home, come to Rochester Chevrolet Cadillac. We’re looking for people that like working on their own vehicle or that have some automotive schooling. Each Technician Apprentice will get on-site training with a dedicated, experienced Trainer, Chevrolet-led training classes as well as Chevrolet online training.

What we offer:

  • Competitive starting pay; $14 to $20 per hour.
  • Medical, Dental and Vision Insurance
  • Short Term Disability
  • Life Insurance
  • 401K
  • Paid Holidays
  • Paid Vacation Days
  • Factory and in-dealership Training
  • Vehicle Purchase Plan for you and your family

We need this from you:

  • To repair vehicles to the best of your ability.
  • To care about your work, your customer, and your team. To learn and grow.
  • To have a positive attitude and the ability to spread it to others.

If you’re looking for an opportunity with excellent career growth while working for a company that’s always growing and training their team members, then apply now at Rochester Chevrolet Cadillac!

Apply