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Entry Level Customer Success Jobs in Indiana (NOW HIRING)

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Entry Level Customer Success information

See Indiana salary details

$30.9K

$79K

$133.2K

How much do entry level customer success jobs pay per year?

As of Jul 29, 2026, the average yearly pay for entry level customer success in Indiana is $79,041.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $94,200.00 per year, depending on experience, location, and employer.

Will AI replace CSM?

AI is unlikely to fully replace Customer Success Managers (CSMs) because their role involves complex interpersonal skills, understanding customer needs, and providing personalized support. Instead, AI tools are increasingly used to automate routine tasks and analyze data, allowing CSMs to focus on strategic relationship management and problem-solving. Success in this role often depends on strong communication skills and industry knowledge, which are difficult for AI to replicate fully.

What are some typical challenges faced by entry level customer success professionals, and how can I prepare for them?

Entry level customer success professionals often face the challenge of quickly learning a company’s products or services while managing a high volume of customer inquiries. It’s common to encounter difficult customers or unique problems that require patience and creative troubleshooting. To prepare, familiarize yourself with the company's resources, actively seek feedback from your team, and don't hesitate to ask questions when unsure. Most organizations provide training and mentorship to support your growth, so embracing a willingness to learn and adapt will help you succeed in the role.

What are the key skills and qualifications needed to thrive in the Entry Level Customer Success position, and why are they important?

To thrive as an Entry Level Customer Success professional, you generally need strong communication skills, a customer-focused mindset, basic problem-solving abilities, and a bachelor's degree or equivalent experience. Familiarity with CRM software like Salesforce or Zendesk, and proficiency in using email and chat support systems, are often required. Outstanding interpersonal skills, active listening, and a proactive attitude help individuals stand out in this position. These abilities are vital for building positive customer relationships, resolving issues efficiently, and contributing to customer retention and satisfaction.

What is an Entry Level Customer Success job?

An Entry Level Customer Success job focuses on helping customers get the most value from a company's products or services. Responsibilities typically include assisting customers with onboarding, answering product-related questions, and ensuring customer satisfaction. The role often involves collaborating with different teams, such as sales and support, to address customer needs. Strong communication and problem-solving skills are essential for success. This position serves as a foundation for growth into more advanced customer success roles.

Is customer success an entry level job?

Customer success roles, including entry level positions, are often designed for candidates with little to no prior experience and focus on developing skills in communication, problem-solving, and product knowledge. Many companies offer training programs or onboarding to help new employees succeed in these roles, making them accessible to recent graduates or those transitioning into the field.

What jobs pay 4000 a week without a degree?

Entry-level customer success roles typically do not pay $4,000 per week; however, high-paying sales positions, such as enterprise account executives or SaaS sales representatives, can reach that level with experience and commissions. These roles often require strong communication skills, sales training, and sometimes certifications, and earnings depend heavily on performance and bonuses.

How to start a career in customer success?

To start a career in customer success, gain strong communication and problem-solving skills, and familiarize yourself with customer relationship management (CRM) tools. Entry-level roles often require a bachelor's degree and relevant experience in customer service or support, with opportunities for on-the-job training and certifications in customer success or related fields.
What are the most commonly searched types of Customer Success jobs in Indiana? The most popular types of Customer Success jobs in Indiana are:
What are popular job titles related to Entry Level Customer Success jobs in Indiana? For Entry Level Customer Success jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Success jobs in Indiana look for? The top searched job categories for Entry Level Customer Success jobs in Indiana are:
What cities in Indiana are hiring for Entry Level Customer Success jobs? Cities in Indiana with the most Entry Level Customer Success job openings:
Entry Level Customer Success jobs near you
Infographic showing various Entry Level Customer Success job openings in Indiana as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $79,041 per year, or $38 per hour.
Customer Success

Customer Success

Tellworks Communications

Jeffersonville, IN • On-site

Full-time

Posted 6 days ago

Job description

Job Posting Title: Entry-Level Customer Service Analyst

Location: IDC (Onsite Jeffersonville, Indiana)

Schedule: 1st shift (7:30am EST – 4:00pm EST)


Job Description

Tellworks Logistics is seeking an entry-level Customer Service Analyst to support customer service and warehouse operations. The candidate will be an onsite internal and external customer service and system analyst. This role is responsible for day-to-day operational and customer account activities (including order management, reporting/analysis, inventory monitoring, & project management activities). The candidate will perform duties as assigned under the direction of management to support a major telecommunications client. This role will work directly with internal and external clients for daily communication, identifying system issues and resolution, analyzing data trends, and supply reporting.


Key Responsibilities and Essential Duties:

· Primary liaison between the customer, commercial organization, IT resources and internal support functions

· Utilize Microsoft office suite to support daily operations, reporting, and customer communications

· Gather, prioritize, and communicate functional and technical requirements to the appropriate cross-functional organizations

· Support the implementation, testing, and execution of proposed/new solutions for key development

· Maintain ongoing communications with external clients, IT and operations to ensure excellent service and issue resolution

· Manage customer correspondence and provide timely responses to inquiries and requests

· Analyze operational data, identify trends, and assist with problem resolution and process improvements.

Qualifications:

· Self-motivated professional with excellent verbal and written communication skills, capable of working with both non-technical and technical teams

· Strong customer service and relationship skills, ability to work in team-oriented environment

· Proficient to expert in Microsoft Office Suite, particularly Excel, with the ability to quickly learn new software and systems.

· Ability to work in a cross-functional environment

· Analytical with strong problem-solving abilities

· Experience with data analysis, data mining and manipulation preferred

Education:

· High School diploma or GED required

· 1 or more years of customer service experience preferred

· Associate's or bachelor's degree in Business, Supply Chain, Information Systems, or a related field is a plus.

Apply