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Head Customer Success Jobs in Indiana (NOW HIRING)

Head of Marketing At Endress+Hauser, progress happens by working together. As the global leader in ... customer success. You'll establish key performance indicators, support professional development ...

Head of Marketing At Endress+Hauser, progress happens by working together. As the global leader in ... customer success. You'll establish key performance indicators, support professional development ...

SNIPES Head Manager Full Time Hourly We live sneakers, streetwear, and neighborhood culture! All ... Skills & Cultural Success Factors * Enthusiasm for the brand * Strong customer service skills

SNIPES Head Manager Full Time Hourly We live sneakers, streetwear, and neighborhood culture! All ... Skills & Cultural Success Factors * Enthusiasm for the brand * Strong customer service skills

SNIPES Head Manager Full Time Hourly We live sneakers, streetwear, and neighborhood culture! All ... Skills & Cultural Success Factors * Enthusiasm for the brand * Strong customer service skills

SNIPES Head Manager Full Time Hourly We live sneakers, streetwear, and neighborhood culture! All ... Skills & Cultural Success Factors * Enthusiasm for the brand * Strong customer service skills

Classroom Float-Head Start

Michigan City, IN · On-site

$14.50 - $18.50/hr

Complete duties with a positive attitude and with the intention of Paladins success. Teach and ... Provide customer service in reception, greet, and direct visitors at the site. Perform other ...

Classroom Float-Head Start

Michigan City, IN · On-site

$14.50 - $18.50/hr

Complete duties with a positive attitude and with the intention of Paladins success. Teach and ... Provide customer service in reception, greet, and direct visitors at the site. Perform other ...

Demonstrated success leading regulatory inspections, customer audits, and third-party certification programs. * Experience leading quality and food safety programs within a multi-plant prepared foods ...

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Demonstrated success leading regulatory inspections, customer audits, and third-party certification programs. * Experience leading quality and food safety programs within a multi-plant prepared foods ...

... Customers, Society and Our People. At Elanco, we pride ourselves on fostering a diverse and ... Success in persuasion, influence, and negotiation with a proven leadership presence in deal-making ...

Demonstrated success leading regulatory inspections, customer audits, and third-party certification programs. * Experience leading quality and food safety programs within a multi-plant prepared foods ...

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Head Customer Success information

See Indiana salary details

$36.6K

$115.6K

$170.3K

How much do head customer success jobs pay per year?

As of Aug 1, 2026, the average yearly pay for head customer success in Indiana is $115,553.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,900.00 and $138,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Head of Customer Success, and why are they important?

To thrive as a Head of Customer Success, you need expertise in customer relationship management, data analysis, leadership, and a proven track record in SaaS or client-facing roles, often supported by a bachelor’s degree or higher. Familiarity with CRM platforms like Salesforce or HubSpot, customer success software such as Gainsight or Totango, and experience with analytics tools are typically required. Exceptional communication, strategic thinking, and team leadership skills help build strong client relationships and drive retention. These capabilities are crucial for maximizing customer satisfaction, reducing churn, and achieving business growth.

What does a Head of Customer Success do?

A Head of Customer Success leads the customer success team and is responsible for ensuring that customers achieve their desired outcomes while using a company's products or services. They develop and implement strategies to enhance customer satisfaction, retention, and loyalty. This role often involves collaborating with other departments, analyzing customer feedback, and driving initiatives that improve the overall customer experience. Additionally, the Head of Customer Success sets performance goals, mentors team members, and helps resolve high-level customer issues.

What are some common challenges faced by a Head of Customer Success, and how can they be addressed?

A Head of Customer Success often navigates challenges such as aligning customer needs with company objectives, managing a diverse team, and ensuring consistent customer satisfaction across different segments. Balancing proactive engagement with reactive support is key, as is implementing scalable processes that allow the team to handle growth without compromising service quality. Regular cross-functional collaboration with sales, product, and support teams helps address customer feedback and drive continuous improvement. Leveraging customer data and feedback tools can also provide valuable insights to preempt issues and enhance the customer journey.
What are the most commonly searched types of Customer Success jobs in Indiana? The most popular types of Customer Success jobs in Indiana are:
What are popular job titles related to Head Customer Success jobs in Indiana? For Head Customer Success jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Head Customer Success jobs? Cities in Indiana with the most Head Customer Success job openings:
Infographic showing various Head Customer Success job openings in Indiana as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $115,553 per year, or $55.6 per hour.

Head of Marketing

Endress+Hauser Gruppe

Greenwood, IN • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago


Job description

Head of Marketing

At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~18,000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.   

We are seeking a strategic and results-driven Head of Marketing to lead commercial growth initiatives for our Temperature+System Products business across North and South America.

This is more than a marketing leadership role - it's an opportunity to influence business strategy, shape the future product portfolio, drive market expansion and develop a high-performing commercial team. As a member of the Senior Leadership Team, you will have a direct impact on sustainable growth while collaborating with global stakeholders, regional sales organizations, and cross-functional teams.

What is the role about? 

You will inspire, coach, and develop a team of commercial professionals, creating a culture focused on accountability, growth, and customer success. You'll establish key performance indicators, support professional development, and align team priorities with strategic business objectives.

As a key member of the leadership team, you'll help define the direction of the Temperature & System Products business in the Americas. You'll work closely with global product management, industry leaders, industrial engineering, and supply chain teams to ensure our solutions meet evolving customer needs and market opportunities.

Partnering closely with Endress+Hauser Sales Centers throughout the Americas, you'll support market expansion initiatives, pricing strategies, forecasting efforts, and private-label business growth. Your leadership will help strengthen market presence while ensuring alignment across regional and global teams.

Which tasks will you perform? 

You will: 

  • Build a highly engaged and capable marketing organization
  • Create and execute strategies that deliver profitable growth
  • Identify emerging market opportunities and industry trends
  • Strengthen collaboration between production, product management, and sales organizations
  • Drivie accountability through meaningful KPIs and performance metrics
  • Support long-term business planning through forecasting and market intelligence

What do we expect from you? 

  • Bachelor's degree in a technical discipline
  • 7+ years of experience in process instrumentation, industrial automation, or technical sales
  • Proven ability to develop business strategies and lead commercial growth initiatives
  • Strong understanding of industrial process industries and customer applications

What can you expect from us? 

  • Family-owned, highly committed global company with a sustainable vision of the future.
  • Lifelong learning encouraged by versatile training, tuition reimbursement, success coaching, and further education opportunities.
  • Comprehensive benefit package (to include medical, dental, vision) and 401(k) savings with company match. 
  • Compensation is competitive and includes bonus opportunities.
  • Work-life balance encouraged through our 10 company-paid holidays, paid time off, paid parental leave, employee assistance programs (financial, mental, and physical health and wellbeing), and employee discounts.
  • Employees work in a safety-first, climate controlled, clean manufacturing facility with utilization of Lean practices and ergonomic workstations to enhance productivity and comfort.
  • On-site amenities such as cafeteria, gym, health clinic, and ergonomic support, to foster a convenient and health-conscious workplace environment.

How do you apply?

To apply, we kindly ask you to upload your documents on our career page. Endress+Hauser is an equal opportunity employer and does not discriminate on the basis of any protected classification, including protected veteran and disability status.