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Customer Success Coordinator Jobs in Indiana (NOW HIRING)

GEO Academies

Student Success Coordinator

Indianapolis, IN · Remote

$25 - $32/hr

Position Summary GEO Academies is seeking a Student Success Coordinator to help coordinate services ... At least one year of experience in student services, customer service, administration, community ...

New

Genesys

Senior Customer Success Manager United States- WEST Role Overview: Drive measurable customer value ... Through empathy, proactive communication, and coordinated execution, you will help customers turn ...

Harris

$22 - $25/hr

Participate in customer success planning activities, including account reviews, adoption discussions, issue follow-up, and cross-functional coordination to support customer outcomes. * Participate in ...

CMA CGM

Customer Success Professional II

Plainfield, IN · On-site

$75K - $79K/yr

... and coordination with Finance and Operations. Cross-Functional Collaboration • Coordinate closely with Operations, Solutions Design, and Finance to ensure service alignment and customer ...

CMA CGM

Customer Success Professional II

Plainfield, IN · On-site

$75K - $79K/yr

... and coordination with Finance and Operations. Cross-Functional Collaboration • Coordinate closely with Operations, Solutions Design, and Finance to ensure service alignment and customer ...

Caterpillar

Customer Success Manager

Lafayette, IN · On-site

Caterpillar's Electric Power Division has an open opportunity as a Customer Success Manager (CSM ... Act as the central point for coordination - bridge customers, dealers, EPCs, service teams, supply ...

New

Vontier

Lead Customer Success Manager

Indianapolis, IN · On-site

$96K - $124K/yr

... coordinating cross-functional teams to drive timely resolution and customer satisfaction. • ... and success planning. • Identify and drive growth opportunities within assigned accounts ...

New

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All JobsCustomer Success JobsCustomer Success Coordinator JobsCustomer Success Coordinator Jobs in Indiana

Customer Success Coordinator information

See Indiana salary details

$27.6K

$47.5K

$71.8K

How much do customer success coordinator jobs pay per year?

As of Sep 6, 2026, the average yearly pay for customer success coordinator in Indiana is $47,473.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $52,300.00 per year, depending on experience, location, and employer.

How does a customer success coordinator collaborate with sales and support teams to ensure client satisfaction?

As a Customer Success Coordinator, you'll frequently act as a bridge between the sales and support teams to ensure a seamless client experience. You'll work closely with sales to understand client expectations and onboarding requirements, and coordinate with support to resolve issues or escalate technical problems. This collaborative approach not only helps maintain high customer satisfaction but also allows you to advocate for client needs internally, contributing to process improvements and retention strategies.

What are the key skills and qualifications needed to thrive as a customer success coordinator, and why are they important?

To thrive as a Customer Success Coordinator, you need strong communication skills, customer relationship management experience, and a background in business or a related field. Familiarity with customer success platforms like Salesforce or HubSpot, as well as proficiency in CRM systems, are typically required. Exceptional problem-solving abilities, empathy, and organizational skills help you effectively manage client needs and resolve issues. These skills and qualities are crucial for building lasting customer relationships, ensuring satisfaction, and driving product adoption and retention.

What is the difference between Customer Success Coordinator vs Customer Support Specialist?

AspectCustomer Success CoordinatorCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; certifications like CRM or customer success coursesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentProactive engagement, account management, relationship buildingReactive support, troubleshooting, issue resolution
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on retentionCommon across retail, telecom, and tech for technical support

The Customer Success Coordinator focuses on proactive client engagement and retention, while the Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. Both roles require strong communication skills, but the Coordinator emphasizes relationship management, whereas Support Specialists focus on technical problem-solving.

Is customer success coordinator an entry level job?

A customer success coordinator role is often considered entry-level, suitable for candidates with strong communication skills and some customer service experience. However, some positions may require prior knowledge of customer relationship management (CRM) tools or related certifications. Experience requirements can vary depending on the company and industry.

What are the most commonly searched types of Customer Success jobs in Indiana?

The most popular types of Customer Success jobs in Indiana are:

What are popular job titles related to Customer Success Coordinator jobs in Indiana?

For Customer Success Coordinator jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Customer Success Coordinator jobs in Indiana look for?

The top searched job categories for Customer Success Coordinator jobs in Indiana are:

What cities in Indiana are hiring for Customer Success Coordinator jobs?

Cities in Indiana with the most Customer Success Coordinator job openings:

Customer Success Coordinator jobs near you
Infographic showing various Customer Success Coordinator job openings in Indiana as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $47,473 per year, or $22.8 per hour.

Travel Customer Success Coordinator

Hope's Global Getaways

Carmel, IN • On-site

$17.75 - $23.25/hr

Other

Re-posted 11 days ago

Job description

About the job Travel Customer Success Coordinator
About the Opportunity
We're expanding our virtual client success team and are looking for motivated individuals to join us as Travel Customer Success Coordinator. In this role, you'll play a key part in ensuring clients feel supported, informed, and confident as their travel plans come together.
You'll help guide travelers through each stage of the process-keeping details organized, providing timely updates, and ensuring a smooth experience from initial planning through final confirmations. This is a great opportunity for individuals who enjoy working with people, staying organized, and contributing to positive outcomes in a remote setting.
No prior travel industry experience is required. Training and ongoing support are provided.
What You'll Be Responsible For

  • Connect with clients to understand trip goals, timelines, and preferences
  • Help manage and track travel arrangements, including lodging, transportation, and activities
  • Provide updates on booking progress and next steps in the planning process
  • Review available options using approved platforms to support client decisions
  • Respond to questions through email, phone, and online messaging tools
  • Assist with itinerary updates and follow-through on client requests
  • Maintain clear and accurate client records within internal systems
  • Take part in onboarding and continued learning sessions
What You'll Gain
  • Remote work environment with flexible scheduling
  • Guided onboarding to support a smooth start
  • Ongoing access to training and development resources
  • Use of professional travel coordination tools and systems
  • Eligibility for incentives and travel-related perks
  • Opportunities to grow into advanced roles within the team
What We're Looking For
  • Strong communication and client support skills
  • Organized, detail-oriented, and able to manage multiple tasks
  • Self-motivated and comfortable working independently
  • Basic computer knowledge and confidence using online systems
  • Reliable internet connection
  • Positive attitude and willingness to learn
  • Legal eligibility to work (US, UK, Mexico, Australia, or Spain)

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