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Entry Level Customer Success Jobs in Indiana (NOW HIRING)

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Entry Level Customer Success information

See Indiana salary details

$30.9K

$79K

$133.2K

How much do entry level customer success jobs pay per year?

As of May 28, 2026, the average yearly pay for entry level customer success in Indiana is $79,041.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $94,200.00 per year, depending on experience, location, and employer.

What is an Entry Level Customer Success job?

An Entry Level Customer Success job focuses on helping customers get the most value from a company's products or services. Responsibilities typically include assisting customers with onboarding, answering product-related questions, and ensuring customer satisfaction. The role often involves collaborating with different teams, such as sales and support, to address customer needs. Strong communication and problem-solving skills are essential for success. This position serves as a foundation for growth into more advanced customer success roles.

What are the key skills and qualifications needed to thrive in the Entry Level Customer Success position, and why are they important?

To thrive as an Entry Level Customer Success professional, you generally need strong communication skills, a customer-focused mindset, basic problem-solving abilities, and a bachelor's degree or equivalent experience. Familiarity with CRM software like Salesforce or Zendesk, and proficiency in using email and chat support systems, are often required. Outstanding interpersonal skills, active listening, and a proactive attitude help individuals stand out in this position. These abilities are vital for building positive customer relationships, resolving issues efficiently, and contributing to customer retention and satisfaction.

What are some typical challenges faced by entry level customer success professionals, and how can I prepare for them?

Entry level customer success professionals often face the challenge of quickly learning a company’s products or services while managing a high volume of customer inquiries. It’s common to encounter difficult customers or unique problems that require patience and creative troubleshooting. To prepare, familiarize yourself with the company's resources, actively seek feedback from your team, and don't hesitate to ask questions when unsure. Most organizations provide training and mentorship to support your growth, so embracing a willingness to learn and adapt will help you succeed in the role.

What is an entry level customer success role?

An entry level customer success role involves helping customers use a company's products or services effectively, ensuring satisfaction and retention. It typically requires strong communication skills, basic knowledge of the product, and may involve using customer relationship management (CRM) tools. These roles often serve as a starting point for careers in customer support, account management, or sales.
More about Entry Level Customer Success jobs
What are the most commonly searched types of Customer Success jobs in Indiana? The most popular types of Customer Success jobs in Indiana are:
What are popular job titles related to Entry Level Customer Success jobs in Indiana? For Entry Level Customer Success jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Success jobs in Indiana look for? The top searched job categories for Entry Level Customer Success jobs in Indiana are:
What cities in Indiana are hiring for Entry Level Customer Success jobs? Cities in Indiana with the most Entry Level Customer Success job openings:
Entry Level Customer Success jobs near you
Infographic showing various Entry Level Customer Success job openings in Indiana as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $79,041 per year, or $38 per hour.
Customer Service Representative

Customer Service Representative

Community Choice Financial Family of Brands

Clarksville, IN • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Community Choice Financial rating

6.6

Company rating: 6.6 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Your Opportunity
Customer Service Representative
CheckSmart
Clarksville, IN
As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right when they need it the most. You'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences. Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you'll be offered hands-on training, coaching, and development as we invest in your long-term success. If you're looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then read on!
What We Offer
Compensation
The hourly wage for the position is $15.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.
Benefits & Perks*
  • Paid on-the-job training and a comprehensive new hire program.
  • Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
  • Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
  • Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion.
  • Performance-based career advancement.
  • Educational Reimbursement Program.
  • Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
  • Company-Sponsored Life and AD&D Insurance.
  • Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
  • Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
  • Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
  • Paid time off that grows with you, starting with 12 days in your first year.
  • A relaxed, business casual dress code that includes jeans and sneakers!

*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills
  • A high school diploma or equivalent.
  • Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.
  • Meticulous attention to detail and ability to accurately enter data.
  • Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
  • Must be at least 18 years of age (19 in Alabama).
  • Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
  • The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.

Nice to Haves - Preferred Qualifications and Skills
  • Experience in check cashing, document verification, and/or money order processing.
  • Prior cash handling, cash drawer/vault management experience.
  • Bilingual (English/Spanish) is a plus and may be required for certain locations.
  • Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).

What You'll Do - Essential Duties and Responsibilities
  • Connect with customers to cultivate lasting relationships that drive repeat business.
  • Review, validate, and process customer transactions with accuracy.
  • Maximize customer success by offering personalized financial services that fit their lifestyle.
  • Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system.
  • Build new business by completing daily call campaigns.
  • Assist in customer account management and collections by accepting payments and managing customer appointments.
  • Perform duties outside of the office, where applicable, including on site vehicle appraisals, store errands, and external marketing. Participate in in-store and community events.
  • Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience.
  • Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer, as needed.
  • Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations.
  • Engage in ongoing training and stay current on product and process changes.
  • Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards.
  • Conduct additional tasks as directed by leadership.
  • Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.**

**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
Workplace Awards & Recognition
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose
The Community Choice Financial® Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial® Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'll thrive here? Learn more at https://www.ccffamilyofbrands.com/explore-careers
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in person only.
The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

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