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Entry Level Customer Experience Cx Jobs (NOW HIRING)

ROKA

Customer Experience Specialist - Entry Level

Austin, TX · On-site

$16.75 - $22.25/hr

Customer Experience Specialist - Entry Level Location: Austin, TX Experience: Entry level Commitment: Full-time Welcome to ROKA - an independent performance eyewear brand born in Austin, Texas. We've ...

Spenga

Customer Experience Member

Albuquerque, NM · On-site

$13 - $18/hr

A SPENGA Customer Experience (CX) Member is a positive, energetic and efficient individual who warmly welcomes and takes care of members. Qualifications: * Strong leadership abilities * Previous ...

ROKA

Customer Experience Specialist - Entry Level

Austin, TX · On-site

$16.75 - $22.25/hr

ROKA is looking to add an entry level Customer Experience Specialist with the ability and passion to join our existing team and help take our Customer Experience to the next level. Responsibilities:

PTP

Customer Experience Analyst - REMOTE

Austin, TX · On-site +1

Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are seeking a Customer Experience Analyst with ...

PTP

Customer Experience Analyst - REMOTE

Austin, TX · Remote

Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are seeking a Customer Experience Analyst with ...

acv

Customer Experience Analyst I

Buffalo, NY

The Analyst I, Customer Experience role is a critical position in the Customer Experience (CX) department and reports directly to the Manager, Operations & CX. As a Customer Experience Analyst I, you ...

acv

Customer Experience Analyst I

Buffalo, NY

The Analyst I, Customer Experience role is a critical position in the Customer Experience (CX) department and reports directly to the Manager, Operations & CX. As a Customer Experience Analyst I, you ...

acv

Customer Experience Analyst I

Buffalo, NY · On-site

The Analyst I, Customer Experience role is a critical position in the Customer Experience (CX) department and reports directly to the Manager, Operations & CX. As a Customer Experience Analyst I, you ...

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Entry Level Customer Experience Cx information

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How much do entry level customer experience cx jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for entry level customer experience cx in the United States is $20.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $21.39 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Customer Experience Cx vs Customer Service Representative?

AspectEntry Level Customer Experience CxCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer certifications in customer experience or communicationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCustomer experience teams, call centers, online support platformsCall centers, retail stores, online support
Employer & Industry UsageRetail, tech, hospitality, healthcareRetail, telecom, banking, hospitality
Common Search & Comparison IntentUnderstanding entry-level roles focused on overall customer experienceBasic customer support and issue resolution

Entry Level Customer Experience Cx roles focus on enhancing the overall customer journey, often involving multiple touchpoints and strategic insights. Customer Service Representatives primarily handle direct customer inquiries and issue resolution. While both roles require strong communication skills, CX positions often involve a broader understanding of customer needs and experience strategies.

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What cities are hiring for Entry Level Customer Experience Cx jobs? Cities with the most Entry Level Customer Experience Cx job openings:
What are the most commonly searched types of Customer Experience Cx jobs? The most popular types of Customer Experience Cx jobs are:
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Entry Level Customer Experience Cx jobs near you
Infographic showing various Entry Level Customer Experience Cx job openings in the United States as of June 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,903 per year, or $20.6 per hour.

Customer Experience Specialist - Entry Level

ROKA

Austin, TX • On-site

$16.75 - $22.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Customer Experience Specialist - Entry Level

Location: Austin, TX

Experience: Entry level

Commitment: Full-time

Welcome to ROKA - an independent performance eyewear brand born in Austin, Texas. We've redefined what everyday eyewear can be by infusing cutting-edge sport performance technology into prescription glasses and sunglasses built for real life. Whether you're training, running, cycling, or tackling your daily grind; if you move, we've built eyewear that moves with you.

ROKA is looking to add an entry level Customer Experience Specialist with the ability and passion to join our existing team and help take our Customer Experience to the next level.

Responsibilities:

  • Serve as a primary point of contact for customers, providing support via phone, email, and live chat throughout the entire customer journey
  • Assist ROKA customers with various inquiries, including but not limited to, initial order to processing, returns and exchanges, and assisting with warranty requests
  • Maintain up-to-date knowledge of ROKA products to provide informed recommendations and guidance

Must Haves:

  • Experience:
    • Relevant customer service experience with proven one-on-one touchpoints with customers via phone, chat, email, and/or in-person
    • Demonstration of a high level of organization with very strong attention to detail
    • Proven positive attitude with the ability to quickly and thoroughly solve problems for customers when things don't go 100% as planned
  • Skills:
    • Strong verbal and written communication skills, including "modern" communication skills - email, text, cell phone but knows when to pick up the phone or walk down the hall to communicate
    • Strong work ethic with a high level of empathy, energy, and enthusiasm
    • Self-starter, who can problem-solve independently and comfortably execute at a high level
    • Experience with Customer Service platforms a plus
    • Eager to learn ROKA products inside and out to offer product advice and help customers understand what makes our products different

Work Location:

ROKA is located in Austin, TX, USA. The Company is on a hybrid work schedule. Candidates must be prepared to work on-site as often as needed per the Department's business needs. Remote candidates will not be considered for this position.

Benefits Include:

  • Health, dental, vision & FSA, employer paid life insurance
  • Vacation and sick leave
  • 401(k) with match
  • Gym membership stipend
  • Paid maternity and paternity leave
  • Employee and industry discounts
  • Fun and casual but high performance atmosphere

About ROKA

Sourced by ZipRecruiter

Industry

Sporting product manufacturing

Company size

51 - 200 Employees

Headquarters location

Austin, TX, US

Year founded

2013

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