Customer Experience (CX) Analyst Trident is a leading provider of virtual assistant services, empowering busy professionals to streamline their administrative and operational workloads. As we scale ...
Customer Experience (CX) Analyst Trident is a leading provider of virtual assistant services, empowering busy professionals to streamline their administrative and operational workloads. As we scale ...
Customer Experience (CX) Support Specialist - WSS
Gardena, CA · On-site
$70K - $75K/yr
The candidate will also support the CX team in creating engaging content and supporting program ... EDUCATION and/or EXPERIENCE REQUIREMENTS: * Bachelor's degree in Communications, Business ...
Customer Experience (CX) Support Specialist - WSS
Gardena, CA · On-site
$70K - $75K/yr
The candidate will also support the CX team in creating engaging content and supporting program ... EDUCATION and/or EXPERIENCE REQUIREMENTS: * Bachelor's degree in Communications, Business ...
Customer Experience Coordinator (CX Coordinator) Strategic & External Affairs | MERS of Michigan Lansing, MI (Hybrid Position, Tuesdays and Wednesdays in office required in Lansing, MI) Shape the ...
Customer Experience Coordinator (CX Coordinator) Strategic & External Affairs | MERS of Michigan Lansing, MI (Hybrid Position, Tuesdays and Wednesdays in office required in Lansing, MI) Shape the ...
Customer Experience (CX) Coordinator (Marketing/Communications)
Lansing, MI · On-site
$18.25 - $23.75/hr
Customer Experience Coordinator (CX Coordinator) Strategic & External Affairs | MERS of Michigan Lansing, MI (Hybrid Position, Tuesdays and Wednesdays in office required in Lansing, MI) Shape the ...
Customer Experience (CX) Coordinator (Marketing/Communications)
Lansing, MI · On-site
$18.25 - $23.75/hr
Customer Experience Coordinator (CX Coordinator) Strategic & External Affairs | MERS of Michigan Lansing, MI (Hybrid Position, Tuesdays and Wednesdays in office required in Lansing, MI) Shape the ...
Customer Experience (CX) Coordinator (Marketing/Communications)
Lansing, MI · On-site
$16 - $21/hr
Customer Experience Coordinator (CX Coordinator) Strategic & External Affairs | MERS of Michigan Lansing, MI (Hybrid Position, Tuesdays and Wednesdays in office required in Lansing, MI) Shape the ...
Customer Experience (CX) Coordinator (Marketing/Communications)
Lansing, MI · On-site
$16 - $21/hr
Customer Experience Coordinator (CX Coordinator) Strategic & External Affairs | MERS of Michigan Lansing, MI (Hybrid Position, Tuesdays and Wednesdays in office required in Lansing, MI) Shape the ...
Customer Experience (CX) Coordinator (Marketing/Communications)
Lansing, MI · On-site
$16 - $21/hr
Customer Experience Coordinator (CX Coordinator) Strategic & External Affairs | MERS of Michigan Lansing, MI (Hybrid Position, Tuesdays and Wednesdays in office required in Lansing, MI) Shape the ...
Customer Experience (CX) Coordinator (Marketing/Communications)
Lansing, MI · On-site
$16 - $21/hr
Customer Experience Coordinator (CX Coordinator) Strategic & External Affairs | MERS of Michigan Lansing, MI (Hybrid Position, Tuesdays and Wednesdays in office required in Lansing, MI) Shape the ...
Customer Experience (CX) Coordinator (Marketing/Communications)
Lansing, MI · On-site
$18.25 - $23.75/hr
Customer Experience (CX) Coordinator (Marketing/Communications) Shape the customer experience that matters. At MERS, we don't just provide retirement services, we create meaningful, seamless ...
Customer Experience (CX) Coordinator (Marketing/Communications)
Lansing, MI · On-site
$18.25 - $23.75/hr
Customer Experience (CX) Coordinator (Marketing/Communications) Shape the customer experience that matters. At MERS, we don't just provide retirement services, we create meaningful, seamless ...
Customer Experience (CX) Coordinator (Marketing/Communications)
Lansing, MI · On-site
$16 - $21/hr
Customer Experience Coordinator (CX Coordinator) Strategic & External Affairs | MERS of Michigan Lansing, MI (Hybrid Position, Tuesdays and Wednesdays in office required in Lansing, MI) Shape the ...
Customer Experience (CX) Coordinator (Marketing/Communications)
Lansing, MI · On-site
$16 - $21/hr
Customer Experience Coordinator (CX Coordinator) Strategic & External Affairs | MERS of Michigan Lansing, MI (Hybrid Position, Tuesdays and Wednesdays in office required in Lansing, MI) Shape the ...
Dialogflow CX Specialist
Delray Beach, FL · On-site
Knowledge of customer experience (CX) best practices and optimization techniques. This is a remote position.
Dialogflow CX Specialist
Delray Beach, FL · On-site
Knowledge of customer experience (CX) best practices and optimization techniques. This is a remote position.
Knowledge of customer experience (CX) best practices and optimization techniques. This is a remote position.
Knowledge of customer experience (CX) best practices and optimization techniques. This is a remote position.
Dialogflow CX Specialist
Delray Beach, FL · Remote
Knowledge of customer experience (CX) best practices and optimization techniques. This is a remote position.
Quick apply
Apply Early
Dialogflow CX Specialist
Delray Beach, FL · Remote
Knowledge of customer experience (CX) best practices and optimization techniques. This is a remote position.
Apply Early
Customer Experience Specialist
Roseville, MN · On-site
$18.50 - $23.25/hr
Customer Experience (CX) Specialist Roseville, MN (Hybrid after training) $54,000 - $61,000 | Temp-to-Hire Position Overview The Customer Experience (CX) Specialist is responsible for delivering high ...
Customer Experience Specialist
Roseville, MN · On-site
$18.50 - $23.25/hr
Customer Experience (CX) Specialist Roseville, MN (Hybrid after training) $54,000 - $61,000 | Temp-to-Hire Position Overview The Customer Experience (CX) Specialist is responsible for delivering high ...
Senior Customer Experience (CX) Specialist Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend ...
Senior Customer Experience (CX) Specialist Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend ...
Customer Experience Member
Albuquerque, NM · On-site
$16 - $21.25/hr
A SPENGA Customer Experience (CX) Member is a positive, energetic and efficient individual who warmly welcomes and takes care of members. Qualifications: Strong leadership abilities Previous sales ...
Customer Experience Member
Albuquerque, NM · On-site
$16 - $21.25/hr
A SPENGA Customer Experience (CX) Member is a positive, energetic and efficient individual who warmly welcomes and takes care of members. Qualifications: Strong leadership abilities Previous sales ...
Customer Experience Member
Albuquerque, NM · On-site
$13 - $18/hr
A SPENGA Customer Experience (CX) Member is a positive, energetic and efficient individual who warmly welcomes and takes care of members. Qualifications: * Strong leadership abilities * Previous ...
Quick apply
Apply Early
Customer Experience Member
Albuquerque, NM · On-site
$13 - $18/hr
A SPENGA Customer Experience (CX) Member is a positive, energetic and efficient individual who warmly welcomes and takes care of members. Qualifications: * Strong leadership abilities * Previous ...
Apply Early
Digital Operations Collaboration Associate- Customer Experience (CX ) Transformation Team
Wilmington, DE · On-site
Join a center-led Customer Experience (CX ) transformation team shaping omni-channel experiences by identifying friction, aligning partners, and scaling what works. Bring an interest in ...
Digital Operations Collaboration Associate- Customer Experience (CX ) Transformation Team
Wilmington, DE · On-site
Join a center-led Customer Experience (CX ) transformation team shaping omni-channel experiences by identifying friction, aligning partners, and scaling what works. Bring an interest in ...
Digital Operations Collaboration Associate- Customer Experience (CX ) Transformation Team
Wilmington, DE · On-site
Join a center-led Customer Experience (CX ) transformation team shaping omni-channel experiences by identifying friction, aligning partners, and scaling what works. Bring an interest in ...
Digital Operations Collaboration Associate- Customer Experience (CX ) Transformation Team
Wilmington, DE · On-site
Join a center-led Customer Experience (CX ) transformation team shaping omni-channel experiences by identifying friction, aligning partners, and scaling what works. Bring an interest in ...
Knowledge of customer experience (CX) best practices and optimization techniques. This is a remote position. Empowering the Future of Healthcare The healthcare Industry is on the brink of a paradigm ...
Knowledge of customer experience (CX) best practices and optimization techniques. This is a remote position. Empowering the Future of Healthcare The healthcare Industry is on the brink of a paradigm ...
Digital Operations Collaboration Associate- Customer Experience (CX ) Transformation Team
Wilmington, DE · On-site
Join a center-led Customer Experience (CX ) transformation team shaping omni-channel experiences by identifying friction, aligning partners, and scaling what works. Bring an interest in ...
Digital Operations Collaboration Associate- Customer Experience (CX ) Transformation Team
Wilmington, DE · On-site
Join a center-led Customer Experience (CX ) transformation team shaping omni-channel experiences by identifying friction, aligning partners, and scaling what works. Bring an interest in ...
Customer Experience Member
Albuquerque, NM · On-site
$13 - $18/hr
Spenga Customer Experience Member A SPENGA Customer Experience (CX) Member is a positive, energetic and efficient individual who warmly welcomes and takes care of members. Benefits: * Employee ...
Customer Experience Member
Albuquerque, NM · On-site
$13 - $18/hr
Spenga Customer Experience Member A SPENGA Customer Experience (CX) Member is a positive, energetic and efficient individual who warmly welcomes and takes care of members. Benefits: * Employee ...
Entry Level Customer Experience Cx information
See salary details
$12.50 - $14.07
2% of jobs
$14.07 - $15.65
7% of jobs
$17.19 is the 25th percentile. Wages below this are outliers.
$15.65 - $17.22
16% of jobs
$17.22 - $18.79
17% of jobs
The median wage is $19.36 / hr.
$18.79 - $20.37
22% of jobs
$21.32 is the 75th percentile. Wages above this are outliers.
$20.37 - $21.94
18% of jobs
$21.94 - $23.51
6% of jobs
$23.51 - $25.09
5% of jobs
$25.09 - $26.66
3% of jobs
$26.66 - $28.23
2% of jobs
$28.23 - $29.81
1% of jobs
$12
$20
$29
How much do entry level customer experience cx jobs pay per hour?
What is the difference between Entry Level Customer Experience Cx vs Customer Service Representative?
| Aspect | Entry Level Customer Experience Cx | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles prefer certifications in customer experience or communication | High school diploma or equivalent; on-the-job training often provided |
| Work Environment | Customer experience teams, call centers, online support platforms | Call centers, retail stores, online support |
| Employer & Industry Usage | Retail, tech, hospitality, healthcare | Retail, telecom, banking, hospitality |
| Common Search & Comparison Intent | Understanding entry-level roles focused on overall customer experience | Basic customer support and issue resolution |
Entry Level Customer Experience Cx roles focus on enhancing the overall customer journey, often involving multiple touchpoints and strategic insights. Customer Service Representatives primarily handle direct customer inquiries and issue resolution. While both roles require strong communication skills, CX positions often involve a broader understanding of customer needs and experience strategies.
How to make $2000 a week working from home?
What jobs pay 4000 a week without a degree?
Does CX mean customer experience?
How can I break into the CX field?
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Job description
Trident is a leading provider of virtual assistant services, empowering busy professionals to streamline their administrative and operational workloads. As we scale toward our ambitious goal of 25,000 net members by the end of 2026, we are seeking a Customer Experience (CX) Analyst to join our remote team in the Philippines. This role is pivotal in shaping member journeys, optimizing retention, and driving growth through actionable analytics. You will report directly to the Experience Champion & OKR Program Owner and serve as the voice of the member, translating complex data into strategic recommendations for leadership. Key responsibilities include:
- Design and manage the analytics framework for Net Promoter Score (NPS) and Customer Satisfaction (CSAT) across six primary member touchpoints.
- Analyze over 160,000 annual call records and member journey data to identify friction points and behavioral patterns.
- Build and maintain an early-warning retention model to identify and reduce preventable cancellations.
- Measure and report on service performance, including escalations, journey fluidity, and service track efficiency across Member, Broker, Group, and Affiliate segments.
- Track and report on growth objectives, including channel-specific ramps and progress toward 25,000 net members.
- Develop weekly dashboards for quotes, enrollments, and conversion rates across product lines.
- Analyze partner and broker channel performance against monthly enrollment targets, monitoring improvements in Broker NPS and conversion rates.
- Translate analytics into actionable journey improvements and pipeline optimizations, advising leadership to ensure key results are supported by robust analysis.