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Entry Level Customer Experience Cx Jobs (NOW HIRING)

AMAZING ONLINE LLC

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Entry-Level Customer Experience Associate | Weekly Pay

Livonia, MI · On-site

$45K - $55K/yr

We are currently hiring Entry-Level Customer Service Representatives to join our growing team. No previous experience is required, we provide paid training, hands-on coaching, and ongoing support to ...

CALI

Customer Experience Specialist (CX)

Encinitas, CA · Remote

$21 - $24/hr

... CX Experience team and reports to the Warranty Claims Manager. The primary responsibility is resolving shipping and warehouse claims accurately and efficiently, with a consistent focus on customer ...

Wells Fargo

Customer Experience Consultant

Shoreview, MN · On-site

$77K - $133K/yr

You will partner closely with product, operations, finance, and Customer Experience (CX) stakeholders to ensure customer insights are translated into actionable strategies that drive measurable ...

SPENGA

Customer Experience Member

Albuquerque, NM · On-site

$13 - $18/hr

Spenga Customer Experience Member A SPENGA Customer Experience (CX) Member is a positive, energetic and efficient individual who warmly welcomes and takes care of members. Benefits: * Employee ...

KAV

Customer Experience Associate (Part-Time)

Buffalo, NY · On-site

$19 - $24/hr

Customer Experience Associate at KAV (Part-Time) We're looking for a proactive, detail-oriented ... In this role, you'll help manage day-to-day CX operations and ensure that every customer receives ...

KAV

$19 - $24/hr

Customer Experience Associate at KAV (Part-Time) We're looking for a proactive, detail-oriented ... In this role, you'll help manage day-to-day CX operations and ensure that every customer receives ...

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Entry Level Customer Experience Cx information

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How much do entry level customer experience cx jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for entry level customer experience cx in the United States is $20.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $21.39 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Customer Experience Cx vs Customer Service Representative?

AspectEntry Level Customer Experience CxCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer certifications in customer experience or communicationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCustomer experience teams, call centers, online support platformsCall centers, retail stores, online support
Employer & Industry UsageRetail, tech, hospitality, healthcareRetail, telecom, banking, hospitality
Common Search & Comparison IntentUnderstanding entry-level roles focused on overall customer experienceBasic customer support and issue resolution

Entry Level Customer Experience Cx roles focus on enhancing the overall customer journey, often involving multiple touchpoints and strategic insights. Customer Service Representatives primarily handle direct customer inquiries and issue resolution. While both roles require strong communication skills, CX positions often involve a broader understanding of customer needs and experience strategies.

More about Entry Level Customer Experience Cx jobs
What cities are hiring for Entry Level Customer Experience Cx jobs? Cities with the most Entry Level Customer Experience Cx job openings:
What are the most commonly searched types of Customer Experience Cx jobs? The most popular types of Customer Experience Cx jobs are:
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What job categories do people searching Entry Level Customer Experience Cx jobs look for? The top searched job categories for Entry Level Customer Experience Cx jobs are:
Entry Level Customer Experience Cx jobs near you
Infographic showing various Entry Level Customer Experience Cx job openings in the United States as of June 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,903 per year, or $20.6 per hour.
Customer Experience (CX) Support Specialist - WSS

Customer Experience (CX) Support Specialist - WSS

Foot Locker

Gardena, CA • On-site

$70K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Foot Locker rating

6.3

Company rating: 6.3 out of 10

Based on 204 frontline employees who took The Breakroom Quiz

43rd of 102 rated fashion retailers

Job description

Overview
This position will play a key role in strengthening communication for store teams. The role is responsible for strategizing and delivering clear, impactful communication using different platforms. The candidate will also support the CX team in creating engaging content and supporting program implementations. This role is ideal for a creative personality who can break down information into digestible communication, while also collaborating cross functionally to support store wide initiatives. Time will also be spend partnering with our FIELD FOX (Field Operations expert) to track and communicate our Store projects.
Responsibilities
  • Deliver clear, concise, and timely communications to stores.
  • Develop written, video, and/or visual communications including but not limited to announcements, updates, and huddle board content.
  • Support communication planning for major events and initiatives.
  • Assist in maintaining a consistent voice and format across all communication platforms.
  • Create guidelines and templates to align messaging across all stores.
  • Partner with other departments to build communication for their new tools/updates and ensure message is clear.
  • Continuously evaluates the performance of CX Initiatives for effectiveness, continuity & consistency.
  • Simplify complex information into easy to digest docs such as checklists, one pagers, video explainers, and FAQs.
  • Continuously evaluates the performance of CX Initiatives for effectiveness, continuity & consistency.
  • Assist in managing communication platforms such as email, WSS Intranet, Engage and Task Management platform.
  • Continue identifying and implementing new digital tools to elevate communication.
  • Partners with L&D Manager and VP of CX for continued support with training materials.
  • Support CX team with any additional projects as needed.

Qualifications
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE REQUIREMENTS:
  • Bachelor's degree in Communications, Business, Marketing, or related field preferred; equivalent experience considered.
  • 2+ years of experience in communications, employee experience, training, retail operations, or related field.
  • Experience supporting cross functional projects and creating communication content.
  • Retail or multi location experience preferred.
  • Proficiency in Microsoft Office applications, including Excel and PowerPoint.

OTHER SKILLS and ABILITIES:
  • Strong written and verbal communication skills.
  • Ability to simplify complex information into clear, engaging messaging.
  • Strong organization skills with attention to detail.
  • Ability to manage multiple priorities in a fast paced environment.
  • Experience with Canva, presentation tools, and AI tools preferred.
  • Collaborative and able to build partnerships across teams.
  • Ability to travel to stores occasionally as business needs require.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
At Foot Locker, we value innovation, authenticity, and integrity in all that we do. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools, including ChatGPT, during interviews and assessments. To ensure a smooth and secure experience, please review the following guidelines:
  • Cameras must be on for all virtual interviews.
  • AI tools are strictly prohibited during interviews or assessments.

We appreciate your understanding and cooperation as we work together to create a transparent and equitable hiring experience.
Benefits
The annual base salary range is $70,500 - $75,000 / year. This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive short term incentives that align with individual and company performance. Salary will be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Salary is one component of the WSS total compensation package, which includes the below.
  • Paid Time Off, Paid Parental Leave
  • Life, Medical, Dental, and Vision Coverage - Individual and Family Plans
  • Self-Development & Recognition Programs
  • Bonus Incentive Program
  • Advancement Opportunities
  • 401k Retirement Plan and HSA Contributions
  • 30%-50% Employee Discount - Friend & Family Events
  • Community Engagement Opportunities

ABOUT WSS:
WSS is the premier footwear retailer in the U.S. doing business in neighborhood-based stores. Consumers trust WSS for the best brands, greatest values and largest selection of athletic, dress, fashion and casual footwear for the entire family. Our large store format enables us to showcase thousands of styles from top name brands like Nike, Jordan, Vans, Converse, Adidas, Puma, Skechers, etc. In addition, WSS carries high quality private brands augmenting the breadth of selection to deliver amazing value to our customers.
WSS is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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