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Entry Level Claims information

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$13

$21

$28

How much do entry level claims jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for entry level claims in the United States is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Claims vs Claims Adjuster?

AspectEntry Level ClaimsClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer an associate degreeHigh school diploma; some positions may require licensing or certification
Work EnvironmentOffice settings, customer service interactions, data entryFieldwork and office work, investigating claims on-site or remotely
Industry UsageEntry-level position in insurance companies, focusing on basic claim processingMore experienced role involving detailed claim investigation and evaluation

Entry Level Claims positions typically serve as an entry point into the insurance industry, focusing on basic claim processing and customer service. Claims Adjusters, while similar, usually require more experience or licensing and involve detailed investigation and evaluation of claims. Both roles are essential in the insurance sector but differ mainly in responsibility level and experience requirements.

What are the key skills and qualifications needed to thrive as an Entry Level Claims professional, and why are they important?

To thrive as an Entry Level Claims professional, you need strong analytical skills, attention to detail, and a foundational understanding of insurance principles, typically supported by a bachelor's degree or relevant experience. Familiarity with claims management software, Microsoft Office, and sometimes basic industry certifications like AIC (Associate in Claims) are beneficial. Excellent communication, problem-solving abilities, and organizational skills help you interact effectively with clients and manage multiple cases. These skills and qualifications are essential to accurately process claims, ensure customer satisfaction, and maintain compliance within insurance operations.

What jobs pay 4000 a week without a degree?

Entry-level claims jobs typically do not pay $4,000 a week; however, roles such as insurance claims adjusters or specialized insurance agents can reach high earnings with experience and licensing. These positions often require strong communication skills, knowledge of insurance policies, and sometimes state licensing, but they do not always require a college degree.

What are entry level claims jobs?

Entry level claims jobs are positions within insurance companies or claims processing organizations where individuals handle the initial stages of insurance claims. These roles typically involve reviewing claim submissions, gathering supporting documentation, communicating with policyholders, and assisting in determining coverage or liability. Entry level claims professionals often work under the supervision of more experienced adjusters or managers and are trained to follow company protocols and industry regulations. These jobs provide a foundation for building a career in insurance or risk management.

How to get a job as a claims adjuster with no experience?

Entry-level claims adjuster positions often require a high school diploma or equivalent and may accept candidates with no prior experience. Gaining relevant skills through online courses, understanding insurance policies, and obtaining certifications like the Property and Casualty (P&C) license can improve chances. Internships or entry-level roles in customer service or insurance can also provide valuable experience for aspiring claims adjusters.

Is claim adjusting a dying field?

Claim adjusting is a stable profession with ongoing demand, especially as insurance companies require adjusters to evaluate claims and manage risk. While automation and technology like claims management software are increasing, skilled human adjusters remain essential for complex cases and customer interactions, making the field unlikely to disappear soon.

Is it worth becoming a claims adjuster?

Entry level claims adjusters evaluate insurance claims, often requiring strong communication, attention to detail, and knowledge of insurance policies. The role offers opportunities for career advancement and typically requires a state license or certification, with work environments including insurance companies and independent adjusting firms.

What are some typical challenges faced by entry level claims professionals, and how can they be effectively managed?

Entry level claims professionals often encounter challenges such as managing a high volume of cases, learning to interpret policy language accurately, and balancing customer service with company guidelines. Navigating these demands requires strong organizational skills, keen attention to detail, and consistent communication with both clients and team members. Many organizations provide ongoing training and mentorship to help new hires develop these abilities, and proactive engagement with supervisors and peers can make the adjustment period smoother.
More about Entry Level Claims jobs
What cities are hiring for Entry Level Claims jobs? Cities with the most Entry Level Claims job openings:
What are the most commonly searched types of Claims jobs? The most popular types of Claims jobs are:
What states have the most Entry Level Claims jobs? States with the most job openings for Entry Level Claims jobs include:
What job categories do people searching Entry Level Claims jobs look for? The top searched job categories for Entry Level Claims jobs are:
Entry Level Claims jobs near you
Infographic showing various Entry Level Claims job openings in the United States as of July 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $43,783 per year, or $21 per hour.
Claims Service Representative

Claims Service Representative

National Truck Protection

Winston Salem, NC • On-site

$44K - $48K/yr

Full-time

Re-posted 5 days ago

Job description

National Truck Protection



Job Summary:

The Claims Service Representative (CSR) is an entry-level claims position which reports to the

Claims Team Manager. The CSR is responsible for leading phone and email communications

with customers, creating claim records within the claims handling system, assigning claims to

other claims team members, and handling low complexity claims arising from medium and

heavy-duty commercial vehicle breakdowns submitted under commercial vehicle warranties.

Supervisory Responsibilities:

  • None.

Duties & Responsibilities:

  • Serves as the primary contact for customers reporting commercial vehicle warranty claims by phone or email.
  • Creates accurate and complete claim records in the claims handling system.
  • Explains the claims process to customers, answers inquiries, and provides status updates throughout the claim’s lifecycle.
  • Assigns claims to appropriate team members based on type, complexity, and workload.
  • Reviews repair facility diagnostic reports and repairs estimates for accuracy and validity of recommended repairs.
  • Evaluates claims for coverage under warranty terms and obtains necessary approvals for repair authorization.
  • Processes low-complexity claims efficiently from first report to payment in accordance with company guidelines.
  • Maintains organized claim documentation and ensures timely follow-up on all open claims.
  • Delivers outstanding customer service by actively listening to customer needs, addressing concerns, and resolving complaints in a calm, professional manner.
  • Communicates clearly and courteously with customers, repair facilities, and internal team members to ensure timely claim resolution.
  • Promotes a positive company image by upholding professionalism, accuracy, and responsiveness in all interactions.
  • Collaborates with other members of the claims team to support overall departmental goals and workload balance.
  • Participates in team meetings and ongoing training to enhance claims knowledge and customer service skills.
  • Performs other duties as assigned.

Required Skills & Abilities:

  • A strong desire to meet customer needs and deliver exceptional customer experiences,

and an ability to actively listen and calmly resolve customer concerns or complaints.

  • Excellent verbal and written communication skills.
  • Ability to work well with others and support the mutual success of a team.
  • Fluency in Spanish or French is preferred.

Education & Experience:

  • High school diploma or equivalent required; Associates degree or higher, or trade/technical school desirable.
  • At least 1 year of experience handling commercial vehicle claims for a property and casualty insurance company, or warranty company, or 1-2 years of experience working in a customer call center environment, or other customer service-related job.

Physical Requirements:

  • Prolonged periods of sitting and working on a computer.
  • Manual dexterity to operate standard office equipment (keyboard, phone, calculator).
  • Visual acuity to read detailed claim files, emails, and digital documents.
  • Ability to communicate clearly via phone and email.
  • Occasional standing, walking, and reaching for files or office materials.
  • Work is primarily performed in an office environment with moderate noise levels.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.


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