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How much do entry level claims jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level claims in the United States is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Claims professional, and why are they important?

To thrive as an Entry Level Claims professional, you need strong analytical skills, attention to detail, and a foundational understanding of insurance principles, typically supported by a bachelor's degree or relevant experience. Familiarity with claims management software, Microsoft Office, and sometimes basic industry certifications like AIC (Associate in Claims) are beneficial. Excellent communication, problem-solving abilities, and organizational skills help you interact effectively with clients and manage multiple cases. These skills and qualifications are essential to accurately process claims, ensure customer satisfaction, and maintain compliance within insurance operations.

What are some typical challenges faced by entry level claims professionals, and how can they be effectively managed?

Entry level claims professionals often encounter challenges such as managing a high volume of cases, learning to interpret policy language accurately, and balancing customer service with company guidelines. Navigating these demands requires strong organizational skills, keen attention to detail, and consistent communication with both clients and team members. Many organizations provide ongoing training and mentorship to help new hires develop these abilities, and proactive engagement with supervisors and peers can make the adjustment period smoother.

What are entry level claims jobs?

Entry level claims jobs are positions within insurance companies or claims processing organizations where individuals handle the initial stages of insurance claims. These roles typically involve reviewing claim submissions, gathering supporting documentation, communicating with policyholders, and assisting in determining coverage or liability. Entry level claims professionals often work under the supervision of more experienced adjusters or managers and are trained to follow company protocols and industry regulations. These jobs provide a foundation for building a career in insurance or risk management.

What is the difference between Entry Level Claims vs Claims Adjuster?

AspectEntry Level ClaimsClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer an associate degreeHigh school diploma; some positions may require licensing or certification
Work EnvironmentOffice settings, customer service interactions, data entryFieldwork and office work, investigating claims on-site or remotely
Industry UsageEntry-level position in insurance companies, focusing on basic claim processingMore experienced role involving detailed claim investigation and evaluation

Entry Level Claims positions typically serve as an entry point into the insurance industry, focusing on basic claim processing and customer service. Claims Adjusters, while similar, usually require more experience or licensing and involve detailed investigation and evaluation of claims. Both roles are essential in the insurance sector but differ mainly in responsibility level and experience requirements.

More about Entry Level Claims jobs
What cities are hiring for Entry Level Claims jobs? Cities with the most Entry Level Claims job openings:
What are the most commonly searched types of Claims jobs? The most popular types of Claims jobs are:
What states have the most Entry Level Claims jobs? States with the most job openings for Entry Level Claims jobs include:
What job categories do people searching Entry Level Claims jobs look for? The top searched job categories for Entry Level Claims jobs are:
Entry Level Claims jobs near you

Entry Level Claims Call Center Specialist

Warrior Insurance Network

Chicago, IL • On-site

$15 - $16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

We are seeking Claims Call Center Specialists for our growing insurance company!
The Claims Call Center Specialist will be responsible for the intake of initial reports of losses. They will provide customers with initial information regarding the claims process and refer insureds and claimants for estimates if coverage is applicable.
What is it like to be a Claims Call Center Specialist?
As a Claims Call Center Specialist at Warrior Insurance Network (WIN), you can expect an engaging and dynamic day-to-day experience. You will be the first point of contact for our valued customers, handling inquiries about their insurance claims and guiding them through the process with empathy and expertise. In doing so, you will be assisting our adjusters by answering claim-related questions. Your role will involve documenting claims accurately, resolving issues, and providing timely updates to clients.
Embrace the fast-paced environment as you collaborate with a team of dedicated professionals, all while gaining invaluable skills in customer service and insurance operations. Each day will being new challenges and opportunities to grow your knowledge and make a difference in our customers' lives!
DUTIES & RESPONSIBILITIES:
  • Record accident facts as reported by insured's and/or claimants
  • Verify coverage, recognize potential coverage issues, refer insured's/claimants for estimates and route calls to the appropriate claim's units based on the loss information reported
  • Assist adjusters by directing customers through the claims process and answering claims related questions
  • Develop a basic understanding of the insurance policy in order to answer policy inquiries as they pertain to losses
  • Contribute to maintaining call volume commensurate with unit objectives
  • Assist in handling of various, on-going responsibilities of the unit inclusive of unmatched mail, process tow bills, ordering police reports, mailing claim checks, etc., as needed
  • Work on special projects as directed

QUALIFICATIONS REQUIRED:
  • Excellent phone communication skills.
  • Solid organizational and interpersonal skills
  • Good typing/data entry skills (min. 30 wpm)
  • Good PC skills

Preferred:
  • High School Diploma or Equivalent
  • Prior customer service experience
  • Insurance experience is a plus!

Warrior Insurance Network (WIN) provides a competitive benefits package to all full- time employees. Following are some of the perks Warrior Insurance Network (WIN) employees receive:
  • Competitive Salaries
  • Commitment to your Training & Development
  • Medical and Dental and Vision Reimbursement
  • Short Term Disability/Long Term Disability
  • Life Insurance
  • Flexible Spending Account
  • Telemedicine Benefit
  • 401k with a generous company match
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement
  • Wellness Program
  • Fun company sponsored events
  • And so much more!

Estimated Compensation Range: $15/hr-$16/hr*
*Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location.

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