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Entry Level Call Center Supervisor Jobs (NOW HIRING)

MMC Group

Supervisor - Call Center

Manhattan, NY

$36K - $42K/yr

We are looking for a stellar Call Center Supervisor to oversee Tier 1 and Tier 2 Representitaves. The position will pay between $36,000 - $42,000 / year, depending on experience. We have an opening ...

MCI Careers

Entry-Level Call Center Agent

Dallas, TX · On-site

$13.10 - $17.25/hr

We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and ... ENTRY-LEVEL CALL CENTER AGENT We are looking for call center agents to support inbound and ...

MCI Careers

Entry-Level Call Center Agent

Dallas, TX

$14.75 - $19.50/hr

We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and ... POSITION OVERVIEW ENTRY-LEVEL CALL CENTER AGENT We are looking for call center agents to support ...

MCI Careers

Call Center Supervisor

Wichita, KS · On-site

$30K - $40K/yr

... call center environment. The Customer Service Supervisor I position is responsible for ensuring ... Lead and manage a team of 15-25 entry-level customer service agents handling inbound calls. * Coach ...

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Entry Level Call Center Supervisor information

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$29.5K

$63.8K

$109.5K

How much do entry level call center supervisor jobs pay per year?

As of Jul 25, 2026, the average yearly pay for entry level call center supervisor in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What are the typical challenges faced by an Entry Level Call Center Supervisor, and how can they be addressed?

As an Entry Level Call Center Supervisor, one of the main challenges is balancing team performance with individual employee development. New supervisors often need to quickly learn how to motivate agents, manage schedules, and handle escalated customer issues. Building strong communication skills and maintaining approachability are key to fostering a positive team environment. Utilizing regular feedback sessions and leveraging support from more experienced managers can help overcome these challenges and promote team success.

What are the key skills and qualifications needed to thrive as an Entry Level Call Center Supervisor, and why are they important?

To thrive as an Entry Level Call Center Supervisor, you need a background in customer service, leadership abilities, and often an associate degree or equivalent experience. Familiarity with call center software, CRM systems, and workforce management tools is typically required. Strong communication, conflict resolution, and motivational skills help you guide and support your team effectively. These abilities are essential for maintaining high team performance, customer satisfaction, and efficient call center operations.

What does an Entry Level Call Center Supervisor do?

An Entry Level Call Center Supervisor oversees a team of call center agents, ensuring they meet performance targets and deliver high-quality customer service. They are responsible for training new employees, monitoring call metrics, providing feedback, and resolving escalated customer issues. While they may not have extensive management experience, they play a key role in supporting both staff development and operational efficiency within the call center.

What is the difference between Entry Level Call Center Supervisor vs Customer Service Representative?

AspectEntry Level Call Center SupervisorCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentSupervisory role overseeing call center agentsHandling customer inquiries directly
Employer & Industry UsageCommon in call centers across various industriesWidespread in retail, telecom, and service sectors
Common Search & Comparison IntentUnderstanding leadership responsibilities at entry levelCustomer interaction and support tasks

The Entry Level Call Center Supervisor typically oversees a team of customer service agents, focusing on team performance and operational tasks, while Customer Service Representatives handle direct customer interactions. The supervisor role involves some leadership responsibilities, whereas representatives focus on customer support. Both roles are essential in call centers and often require similar educational backgrounds, but differ in scope and responsibilities.

What cities are hiring for Entry Level Call Center Supervisor jobs? Cities with the most Entry Level Call Center Supervisor job openings:
What are the most commonly searched types of Call Center Supervisor jobs? The most popular types of Call Center Supervisor jobs are:
Entry Level Call Center Supervisor jobs near you
Call Center Supervisor

Call Center Supervisor

Renewal by Andersen | Esler Companies

Northborough, MA • On-site

$80K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Renewal By Andersen rating

8.3

Company rating: 8.3 out of 10

Renewal By Andersen

Based on 141 frontline employees who took The Breakroom Quiz

6.2

Company rating compared to similar companies: 6.2 out of 10

National retailers average

Based on 95,501 frontline employees who took The Breakroom Quiz

The best things about working at Renewal By Andersen

  • 93%

    93% say their managers don’t change their shifts at short notice

    say their managers don’t change their shifts at short notice

  • 93%

    93% say they get paid time off

    say they get paid time off

  • 90%

    90% say it is easy to take sick days

    say it is easy to take sick days

Featured by Renewal By Andersen, based on 141 Breakroom Quiz responses from their frontline employees

Job description

Overview
We're looking for a Call Center Supervisor to join our Inside Sales team!
As a Call Center Supervisor for Esler Companies - Renewal by Andersen you will work hands on with a team of Inside Sales Reps. You will provide coaching and guidance on scheduling appointments with homeowners who are interested in our industry leading products and services.
With weekly and monthly bonuses our supervisors earn an average of $80,000-$100,000 yearly. Not only do we offer great benefits and incentives, but we can build a schedule that suits your life and guarantee those hours every week! We also offer company outings, contests, profit sharing, paid volunteer time, 3:1 charitable match, tuition reimbursement, and more!
Responsibilities
  • Hands-on and in-the-moment assistance with appointment scheduling.
  • Coaching, encouraging and guiding teammates to meet activity goals and metrics.
  • Encourage teammates to recognize selling opportunities and buying clues by delivering our methodology.
  • Perform moderate-level supervisory work coordinating the operations of an Inside Sales team.
  • Working on a team of dedicated supervisors.
  • Deliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service.
  • This is an in-person position.

Qualifications
  • Previous Inside Sales or Call Center Supervisor experience.
  • A drive to meet metrics and lead a team.
  • Ability to give and accept constructive feedback.
  • A proven track record of closing sales.
  • Excellent oral and written communication skills.
  • Ability to work in a fast-paced environment while multitasking.
  • Strong interpersonal skills, including empathetic listening and warm communication style.

Benefits
  • Medical, Dental, and Vision Insurance
  • Teammate Assistance Plan
  • Tuition Reimbursement
  • 401k with 50% match up to 6% of your annual pay
  • Paid Time Off
  • Company Paid Holidays
  • Paid Volunteer Time
  • And more!

Empowered to be Extraordinary. We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents.
THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY
Renewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different-and better-window-replacement experience. Esler Companies is the holding company for Renewal by Andersen of Nevada, Arizona, Colorado, Oklahoma, North Texas, Central Texas, Greater Philadelphia, Southern New England and Portland, Maine, with sales and marketing engines in Northborough, Massachusetts & Austin, Texas.
We are a proud equal-opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates.Please note that we participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.
Posted Salary Range
USD $80,000.00 - USD $100,000.00 /Yr.

Working at Renewal By Andersen

Perks for frontline workers

From Renewal By Andersen, via Breakroom

  • Flexible Scheduling

  • Career Growth

  • Paid Training

  • Friendly Environment

  • Employee Recognition

  • Strong Team-Building

About Renewal By Andersen, in their own words

From Renewal By Andersen

Renewal by Andersen’s Signature Service is committed to giving you the best customer experience possible, through the perfect combination of the best people in the industry, a superior process, and an exclusive product.

Learn more about the benefits of Renewal by Andersen’s Signature Service:

Professional Installation. With Renewal by Andersen, you get the product reputation of Andersen Windows with the master work of passionate installers.

Superior Performance. Andersen’s exclusive Fibrex® composite material lasts longer, performs better, and is stronger than vinyl.*

Energy Efficiency. Renewal by Andersen’s energy efficient windows are ENERGY STAR® certified and can reduce heating and cooling costs.

Hassle-Free Process. Renewal by Andersen eliminates the need to work with multiple companies. We are responsible for all aspects of your window replacement and installation.

Long-term value. Our comprehensive, hands-on approach ensures your window and installation quality, beauty, and energy savings last for many years.

Unrivaled Beauty. Renewal by Andersen offers a wealth of styles, colors, grilles and more for our replacement windows, patio doors, and entry doors to fit any home.

Company values

From Renewal By Andersen

Our vision is to make the world a better place by living up to the promise that everyone benefits from their association with Andersen. We’re committed to making a difference through challenging ourselves each day, recognizing and rewarding success, taking pride in our work and honoring a legacy built on doing the right thing. There is great respect for life outside work so that you can bring your best self to work.

Diversity and inclusion statement

From Renewal By Andersen

Be Renewal. Be You.

We are committed to demonstrating mutual respect and appreciation for our similarities and differences (for example, race, color, culture, gender, sexual orientation, gender identity or expression, religion, education, military service, ethnicity, age, language, physical ability, and thought) so that each employee can realize their potential and we exceed our customers’ expectations.

What Renewal By Andersen employees say

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