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Entry It Help Desk Jobs (NOW HIRING)

Nextgen Information Services

IT Help Desk

Atlanta, GA · On-site

$20/hr

IT Help Desk Analyst Location: Conyers, GA - Onsite Interview: In-person Duration: 10 Months Contract Rate: $20/hr on W2 Local Candidates Only We are looking for an IT Help Desk Analyst with strong ...

Audit-Tel Inc

IT Help Desk

Cincinnati, OH · On-site

$38K - $45K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...

Purposelink Recruitment

IT HELP DESK

Ann Arbor, MI

Job Title: Contract IT Help Desk Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided required * Associate degree or higher * Help Desk ...

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

Quarterly Part-Time in Ruston, LA - Entry Level Open to current Louisiana Tech University students ... Identify and suggest possible improvements to procedures IT Help Desk Part-Time Technician ...

Technologix

IT Help Desk - Part-Time

Ruston, LA

Quarterly Part-Time in Ruston, LA - Entry Level Open to current Louisiana Tech University students ... Identify and suggest possible improvements to procedures IT Help Desk - Part-Time Technician ...

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

Quarterly Part-Time in Ruston, LA - Entry Level Open to current Louisiana Tech University students ... Identify and suggest possible improvements to procedures IT Help Desk - Part-Time Technician ...

Amrize

IT Help Desk

Franklin, IN

$18 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We're seeking a IT Help Desk who's ready to be part of our mission to manufacture and deliver innovative, performance-driven building products with unmatched service and integrity. Our focus is ...

Amrize

IT Help Desk

Franklin, IN · On-site

$18 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We're seeking a IT Help Desk who's ready to be part of our mission to manufacture and deliver innovative, performance-driven building products with unmatched service and integrity. Our focus is ...

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All JobsTechnology JobsDesktop Support JobsComputer Support Specialist JobsEntry It Help Desk Jobs

Entry It Help Desk information

See salary details

$12

$23

$33

How much do entry it help desk jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for entry it help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is an entry IT help desk?

Entry IT Help Desk jobs are positions designed for individuals starting their careers in information technology support. These roles involve assisting users with computer hardware, software, and network issues, typically by phone, email, or in person. Entry-level help desk technicians troubleshoot problems, provide guidance on using systems, and escalate more complex issues to higher-level IT staff. The position helps employees develop foundational IT skills and customer service experience, making it a common starting point for IT professionals.

What skills and qualifications are needed for an entry IT help desk?

To thrive as an Entry IT Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, basic networking, and typically a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is essential. Strong communication, active listening, and patience are important soft skills for effectively assisting users and resolving issues. These skills ensure efficient problem resolution, user satisfaction, and reliable IT support within an organization.

What are common challenges faced by entry IT help desk professionals, and how can they be managed?

Entry IT Help Desk professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting a wide range of technical issues with limited experience, and effectively communicating technical solutions to non-technical users. To manage these challenges, it is important to develop strong organizational skills, actively seek mentorship from more experienced team members, and utilize knowledge bases or ticketing systems to streamline responses. Building effective communication skills and staying updated on common IT problems can also help new help desk employees provide efficient support and grow in their roles.

What is the difference between Entry It Help Desk vs Technical Support Specialist?

AspectEntry It Help DeskTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, sometimes vendor-specific
Work EnvironmentHelp desk, call centers, on-site supportHelp desk, remote support, on-site troubleshooting
Employer & IndustryIT departments, MSPs, corporate supportIT companies, tech support firms, corporate IT

Entry It Help Desk and Technical Support Specialist roles share similar certifications and work environments, often overlapping in customer support and troubleshooting tasks. The main difference lies in scope: Technical Support Specialists may handle more complex issues and have specialized knowledge, while Entry It Help Desk roles focus on basic troubleshooting and first-level support. Both positions are essential in IT support structures and serve as entry points for IT careers.

More about Entry It Help Desk jobs

What cities are hiring for Entry It Help Desk jobs?

Cities with the most Entry It Help Desk job openings:

What states have the most Entry It Help Desk jobs?

States with the most job openings for Entry It Help Desk jobs include:

What job categories do people searching Entry It Help Desk jobs look for?

The top searched job categories for Entry It Help Desk jobs are:

Entry It Help Desk jobs near you
Infographic showing various Entry It Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

IT HELP DESK SUPPORT SPECIALIST (ENTRY-LEVEL)

ZINTEX Remodeling Group

Lewisville, TX • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

IT Help Desk Support Specialist
Entry-Level
Reports to: IT Specialist (Thomas Jung)
Type: Full-Time, Non-Exempt (Hourly), Individual Contributor
Location: Dallas, TX (DFW area) - On-site
Compensation: TBD
Anticipated start date: ASAP 
Summary
ZINTEX is a fast-growing home remodeling company running on a modern tech stack (Google
Workspace, cloud telephony, and a range of integrations). We are hiring an entry-level IT Help
Desk Support Specialist to be the first line of support for our team in the Dallas-Fort Worth area.
This is a launch-pad role: you will learn our systems from the ground up, mentored by our IT and
RevOps teams, with a clear path to grow into IT administration. We hire for curiosity and
aptitude - not years of experience.
Core Responsibilities
Help Desk & End-User Support
First point of contact for IT support requests via our help desk - triage, troubleshoot,
resolve, and escalate.
Day-to-day end-user support: laptops, logins/SSO/MFA, email, printing, and common
software.
Account Provisioning & Access
Provision and offboard user accounts across Google Workspace and other business
applications.
Security & Email Hygiene
Help administer email security and support basic security hygiene across the organization.
Telephony & Contact-Center Support
Assist with phone and contact-center support as we operate and improve our cloud
telephony platform.
Documentation Keep IT documentation and runbooks current as you learn how we work.
Required Skills & Qualifications
Genuinely tech-savvy and a fast learner - the person friends and family call for tech help.

Strong communication and customer-service instincts; patient and clear with non-technical
users.
Organized and reliable; able to juggle multiple requests without dropping them.
 Comfortable with Google Workspace and general computer troubleshooting.
High school diploma or equivalent. Local to the Dallas/DFW area (on-site role).
Preferred (Nice to Have - We'll Teach It)
Exposure to a ticketing tool or basic scripting/automation.
Coursework or certifications (e.g., CompTIA A+).
Why This Role
 Real growth path - structured mentoring with the opportunity to advance into IT
administration.
 Hands-on exposure to modern tools that build a lasting career foundation.
 A team that develops people from within.
#ZTX

Required

- Genuinely tech-savvy and a fast learner - the person friends/family call for tech help.

- Strong communication and customer-service instincts; patient and clear with non-technical users.

- Organized and reliable; can juggle multiple requests without dropping them.

- Comfortable with Google Workspace and general computer troubleshooting.

- High school diploma or equivalent. Local to the Lewisville/DFW area (on-site role).

Apply