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Entry It Help Desk Jobs (NOW HIRING)

Ensign Services, Inc.

IT Help Desk

Dallas, TX · On-site

$20 - $22/hr

IT Help Desk - Saturday - Wednesday 3:00 PM - 11:30 PM CST Position Type: Full Time. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night. Location: This ...

iVenture Solutions

IT Help Desk Technician

Tampa, FL · On-site

What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best-practices

Ensign Services

IT Help Desk

Salt Lake City, UT

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $2 differential for hours worked at night. Location: This position is based at our Service ...

Mendocino Farms

IT HELP DESK TECHNICIAN

El Segundo, CA · On-site +1

$50K - $68K/yr

Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA Status: Non Exempt Compensation: $50,000 - $68,000 per year Summary: At Mendocino Farms, we don't ...

Ensign Services

IT Help Desk

Dallas, TX

$20 - $22/hr

IT Help Desk - Saturday - Wednesday 3:00 PM - 11:30 PM CST Position Type: Full Time. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night. Location: This ...

Ensign Services

IT Help Desk

Dallas, TX

$20 - $22/hr

IT Help Desk - Wednesday - Sunday 10:00 AM - 6:30 PM CST Position Type: Full Time. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night. Location: This ...

Managed Staffing

IT Help Desk Technician

Norwich, CT · On-site

$23 - $25/hr

This role is ideal for candidates with IT Help Desk or technical support experience who enjoy problem-solving, customer service, and hands-on work. What You'll Do * Respond to printer service ...

Ensign Services

IT Help Desk

Dallas, TX

$20 - $22/hr

IT Help Desk - Wednesday - Sunday 8:00 AM - 5:00 PM CST Position Type: Full Time. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night. Location: This ...

Ensign Services, Inc.

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $2 differential for hours worked at night. Location: This position is based at our Service ...

Texas Wesleyan University

IT Help Desk

Fort Worth, TX · On-site

Posting Details Position Information Job Title IT Help Desk Position Summary Needing a student employee who loves IT, solving problems, and serving others. You will get to work with Blackboard ...

Reagent

IT Help Desk Analyst

Ringoes, NJ · On-site

$55K - $70K/yr

The IT Help Desk Analyst will be responsible for receiving, prioritizing, documenting, and resolving technical incidents and service requests. In addition to direct user support, the role will own ...

Reagent

IT Help Desk Analyst

NJ · On-site

$55K - $70K/yr

The IT Help Desk Analyst will be responsible for receiving, prioritizing, documenting, and resolving technical incidents and service requests. In addition to direct user support, the role will own ...

BC Tech Pro

IT Help Desk

Corinne, UT

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

BC Tech Pro

IT Help Desk

Huntsville, AL

$20.50/hr

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

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All JobsEntry It Help Desk Jobs

Entry It Help Desk information

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$12

$23

$33

How much do entry it help desk jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for entry it help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are some common challenges faced by Entry IT Help Desk professionals, and how can they be managed effectively?

Entry IT Help Desk professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting a wide range of technical issues with limited experience, and effectively communicating technical solutions to non-technical users. To manage these challenges, it is important to develop strong organizational skills, actively seek mentorship from more experienced team members, and utilize knowledge bases or ticketing systems to streamline responses. Building effective communication skills and staying updated on common IT problems can also help new help desk employees provide efficient support and grow in their roles.

How do I start an IT help desk career?

To start an IT Help Desk career, gain foundational knowledge of computer hardware, software, and networking through relevant certifications like CompTIA A+ or Network+. Develop strong communication and problem-solving skills, and seek entry-level positions or internships to gain practical experience in technical support environments.

Is helpdesk a good entry level IT job?

Helpdesk positions are common entry-level IT jobs that involve troubleshooting technical issues, providing user support, and maintaining hardware and software. They often require basic knowledge of operating systems, networking, and customer service skills, making them suitable for those starting a career in IT.

What are the key skills and qualifications needed to thrive as an Entry IT Help Desk professional, and why are they important?

To thrive as an Entry IT Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, basic networking, and typically a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is essential. Strong communication, active listening, and patience are important soft skills for effectively assisting users and resolving issues. These skills ensure efficient problem resolution, user satisfaction, and reliable IT support within an organization.

What is the difference between Entry It Help Desk vs Technical Support Specialist?

AspectEntry It Help DeskTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, sometimes vendor-specific
Work EnvironmentHelp desk, call centers, on-site supportHelp desk, remote support, on-site troubleshooting
Employer & IndustryIT departments, MSPs, corporate supportIT companies, tech support firms, corporate IT

Entry It Help Desk and Technical Support Specialist roles share similar certifications and work environments, often overlapping in customer support and troubleshooting tasks. The main difference lies in scope: Technical Support Specialists may handle more complex issues and have specialized knowledge, while Entry It Help Desk roles focus on basic troubleshooting and first-level support. Both positions are essential in IT support structures and serve as entry points for IT careers.

What are Entry IT Help Desk jobs?

Entry IT Help Desk jobs are positions designed for individuals starting their careers in information technology support. These roles involve assisting users with computer hardware, software, and network issues, typically by phone, email, or in person. Entry-level help desk technicians troubleshoot problems, provide guidance on using systems, and escalate more complex issues to higher-level IT staff. The position helps employees develop foundational IT skills and customer service experience, making it a common starting point for IT professionals.

What jobs pay 4000 a week without a degree?

Entry IT Help Desk roles typically do not pay $4,000 a week without advanced certifications or extensive experience. High-paying jobs that can reach this level without a degree often include skilled trades like commercial driving, certain sales positions, or specialized technical roles with certifications, but these are less common in entry-level IT support. Most IT help desk positions offer lower starting salaries, with higher earnings possible through experience, certifications, or advanced skills.
More about Entry It Help Desk jobs
What cities are hiring for Entry It Help Desk jobs? Cities with the most Entry It Help Desk job openings:
What states have the most Entry It Help Desk jobs? States with the most job openings for Entry It Help Desk jobs include:
What job categories do people searching Entry It Help Desk jobs look for? The top searched job categories for Entry It Help Desk jobs are:
Entry It Help Desk jobs near you
Infographic showing various Entry It Help Desk job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
IT Help Desk

IT Help Desk

Ensign Services, Inc.

Dallas, TX • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Ensign Group rating

6.5

Company rating: 6.5 out of 10

Based on 167 frontline employees who took The Breakroom Quiz

600th of 882 rated healthcare providers

Job description

IT Help Desk - Saturday - Wednesday 3:00 PM - 11:30 PM CST
Position Type: Full Time.
Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night.
Location: This position is based at our Texas Service Center 14800 Landmark Blvd, Ste 800 Dallas, TX 75254 (no remote options).
Schedule: Saturday - Wednesday 3:00 PM - 11:30 PM CST *Please note: One (1) federal holiday a year will be required to be worked.
About the Company:
Ensign Services, Inc. ("ESI") is a subsidiary of The Ensign Group, Inc. whose affiliated entities are considered national leaders in the fast-growing post-acute care industry. ESI provides service and support to over 378 facilities in the long-term care continuum that employ over 55,000 employees.
ESI is known as the "Service Center" and provides the facilities and leaders it serves with "back-office" support in areas such as accounting, construction, compliance, human resources, information technology, learning and development, legal and risk management and recruiting. This structure allows the onsite leaders and caregivers to focus on day-to-day care and operational issues in their individual operations. What sets ESI apart from other companies is the quality of our most valuable resource - our people.
We take our core values of Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership ("CAPLICO") seriously. We want an individual in this role who will demonstrate these values through actions and words.
About the Opportunity:
The IT Help Desk position will focus on responding to incoming support phone calls, as well as addressing tickets that are emailed into the support queue. In this role, you are expected to provide a great customer service experience and maintain key performance standards that help drive success.
Regular duties and responsibilities will primarily include the following:
  • Troubleshoot remote desktops, laptops, printers, and other hardware peripherals.
  • Assist users in resolving issues related to email, data, and productivity applications within a Citrix environment.
  • Help users access key clinical and financial applications, including PointClickCare, Net Health, and Workday, creating accounts and resetting passwords, as needed.
  • Assist with other IT support responsibilities, as needed.

Preferred Qualifications:
  • 1+ year of experience providing technical support and troubleshooting computer equipment, or equivalent education/certifications.
  • Strong troubleshooting skills with working knowledge of, including but not limited to the following: Windows 10, Microsoft Office (2013/2016/2019), Citrix fundamentals, Exchange and Active Directory.
  • Basic knowledge of networking protocols, information security practices, and computer/printer/scanner setup and support.
  • Excellent written and verbal communication skills, with the ability to clearly support and guide end users over the phone and through email.
  • Ability to be proactive in your day-to-day responsibilities and work with minimal supervision.
  • Ability to prioritize, multitask and work under time constraints.
  • Ability to rapidly learn and integrate new practices and knowledge into your troubleshooting and support processes.
  • Ability to be flexible and adapt to changes in regard to expectations and the organization.
  • Ability to hold peers accountable for and work as a team to achieve success.
  • Ability to work (1) federal holiday a year, required.

Additional Information:
  • Pre-employment criminal background screening required.

What We Offer:
We are committed to providing a competitive benefits and compensation package which includes medical/dental/vision coverage, company-provided life insurance, 401(k) with company match, and sick/vacation plans. We also believe in supporting our employee's professional growth and development through our Learning Management System as well as training sessions and seminars. Take a look at these benefits (and more!) at www.ensignbenefits.com.
Ensign Services, Inc. is an equal opportunity employer. If you need assistance or accommodation during the application process, please contact us at 888-659-3616.
Job ID 1533

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