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Enterprise Service Desk Analyst Jobs (NOW HIRING)

Enterprise Service Desk Analyst

Kansas City, MO · On-site

$20 - $27.25/hr

You will assist in the delivery of the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Responsibilities ...

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Service Desk Analyst

Detroit, MI · Hybrid

$18.75 - $25.50/hr

Additional Service Center responsibilities duties as required Experience: * 3+ Years of Service Desk Analysis, Helpdesk, Technical Support experience in an Enterprise or Public Sector Environment

Service Desk Analyst

Atlanta, GA · On-site

$19.75 - $27/hr

Service Desk Analyst Job ID: 55763 Location :130 Trinity Ave SW Atlanta, Georgia 30303-0000 Client ... Certified Minority Business Enterprise (MBE) An E-Verify Company DISCLAIMER: The information ...

Service Desk Analyst

Albany, NY · On-site

$20.25 - $27.75/hr

Service Desk Analyst The Service Control/Operations Methodology at Client generally consists of the ... A+ Certification or Microsoft Certified IT Professional, Windows 7/8/10 Certified, Enterprise ...

Overview Enterprise Service Desk Lead LOCATION: Huntsville, AL (ONSITE) JOB STATUS: Full-time CLEARANCE: Active Secret Clearance Required CERTIFICATION: CompTIA Security+ or equivalent 8140-compliant ...

Service Desk Analyst Pay Rate: $30.00 - 34.00/hr (W2) Employment Type: Contract Duration: 06/2026 ... Experience with Windows/Mac operating systems and common enterprise applications * Familiarity with ...

Nextech Service Desk Analyst Join the best in the industry at Nextech and embark on a rewarding ... Experience with Citrix software or other enterprise-level thin client solutions desired

Service Desk Analyst

Scottsdale, AZ

$20.75 - $28.25/hr

Mattamy Asset Management Department: IT Enterprise Services, Mattamy Asset Management Employment ... The Service Desk Analyst is familiar with queue management techniques to ensure prompt and ...

Service Desk Analyst

Scottsdale, AZ · On-site

$20.75 - $28.25/hr

Mattamy Asset Management Department: IT Enterprise Services, Mattamy Asset Management Employment ... The Service Desk Analyst is familiar with queue management techniques to ensure prompt and ...

Service Desk Analyst Pay Rate: $30.00 - 34.00/hr (W2) Employment Type: Contract Duration: 06/2026 ... Experience with Windows/Mac operating systems and common enterprise applications * Familiarity with ...

Service Desk Analyst Latham, New York Job Type: Contract Pay Rate: $28 Summary Description: The ... A+ Certification or Microsoft Certified IT Professional, Windows 7/8/10 Certified, Enterprise ...

Service Desk Analyst

Sherwood, OR · On-site

$22 - $30.25/hr

Service Desk Analyst Duration: 5 Months Location: Sherwood, OR Contract Service Desk Analyst are responsible providing support to end users when they contract call the service desk line. The ...

Overview Enterprise Service Desk Lead LOCATION: Huntsville, AL (ONSITE) JOB STATUS: Full-time CLEARANCE: Active Secret Clearance Required CERTIFICATION: CompTIA Security+ or equivalent 8140-compliant ...

Service Desk Analyst

Carrollton, TX · On-site

$19.75 - $27/hr

Service Desk Analyst At MB2 Dental, we prioritize superior customer service and the efficient operation of our information technology systems. We are seeking a highly capable Service Desk Analyst to ...

Service Desk Analyst

Albany, NY

$20.25 - $27.75/hr

The Service Desk Analyst role is to ensure resolution, reporting and triage for the Information ... A+ Certification or Microsoft Certified IT Professional, Windows 7/8/10 Certified, Enterprise ...

Service Desk Analyst

Albany, NY · On-site

$20.25 - $27.75/hr

The Service Desk Analyst role is to ensure resolution, reporting and triage for the Information ... A+ Certification or Microsoft Certified IT Professional, Windows 7/8/10 Certified, Enterprise ...

Service Desk Analyst

Carrollton, TX · On-site

$19.75 - $27/hr

We are seeking a highly capable Service Desk Analyst to assess and optimize the performance of our end-user IT systems and software. The Service Desk Analyst will be responsible for analyzing ...

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Enterprise Service Desk Analyst information

See salary details

$14

$24

$35

How much do enterprise service desk analyst jobs pay per hour?

As of May 28, 2026, the average hourly pay for enterprise service desk analyst in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Enterprise Service Desk Analyst vs Service Desk Technician?

AspectEnterprise Service Desk AnalystService Desk Technician
CertificationsITIL, CompTIA A+CompTIA A+, HDI Support Center Analyst
Work EnvironmentCorporate, enterprise-level IT supportHelp desks, technical support centers
Employer & IndustryLarge organizations, IT service providersSmall to medium businesses, IT support firms
Common Search IntentUnderstanding roles, career paths, job requirementsTechnical troubleshooting, support tasks

The Enterprise Service Desk Analyst typically handles complex IT issues within large organizations, focusing on customer service and incident management. In contrast, Service Desk Technicians often perform more technical troubleshooting and support tasks at a more operational level. While both roles require similar certifications and work environments, the Analyst role usually involves higher-level responsibilities and interaction with enterprise systems.

More about Enterprise Service Desk Analyst jobs
Enterprise Service Desk Analyst

Enterprise Service Desk Analyst

Navstar

Kansas City, MO • On-site

$20 - $27.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Job Title

This contract is responsible for maintaining and modernizing the main global network of the Navy and Marine Corps.

Job Requirements

Location: Kansas City, MO

Security Clearance: Secret Polygraph

Experience Level: Entry Level (less than 2 yrs experience)

Salary: Not specified

Job Description

Overview: This contract is responsible for maintaining and modernizing the main global network of the Navy and Marine Corps. If you join this team, you will be part of the largest IT services program in Naval history. You will assist in the delivery of the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport.

Responsibilities include:

  • Serving as the initial point of contact for IT related problems and providing tier 1 level support which will consist of providing phone and online support to users, performing troubleshooting, resolving technical issues, and following escalation protocols as necessary.
  • Providing health and status monitoring of the networks.
  • Documenting and communicating outage information to co-workers and customers.
  • Executing scripts.
  • Opening and closing tickets.
  • Correlating events and incidents for management of Information Technology (IT) Services.

Basic Qualifications:

  • High school Diploma or General Equivalency Diploma (GED).
  • This position requires an active DoD Clearance (Secret, Top Secret, Top Secret/SCI).
  • Because an active or interim DoD clearance is required, U.S. Citizenship is required.
  • DoD 8570 Information Assurance Technician (IAT) Level II certification (i.e. CompTIA Security+).
  • Must be willing to work shifts, including evenings and weekends.

Preferred Qualifications:

  • Experience in IT customer service including two (2) years of IT ticketing system experience and one (1) year of experience in remote desk takeover tools and usage.

Benefits: Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)