ZipRecruiter

Log In

1

Enterprise Service Desk Analyst Jobs (NOW HIRING)

Infojini Inc

Service Desk Analyst

Pontiac, MI · On-site

$20.25 - $27.75/hr

We offer an excellent compensation package We are looking for Service Desk Analyst in Pontiac, MI for 12+ months contract position. Please refer someone else if you are not available at this time or ...

Harris

Service Desk Analyst

Pittsburgh, PA · On-site

$22/hr

Service Desk Analyst Location: St Clair Hospital in Pittsburgh, PA (Onsite) About Altera Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support ...

CRDF Global

Service Desk Analyst

Arlington, VA · On-site

$30 - $35/hr

Job Title Service Desk Analyst Location Arlington - Arlington, VA 22201 US (Primary) Job Type Part-Time Category Information Technology Career Level Experienced (Non-Manager) Travel Required No ...

MDAEdge

Service Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

They are seeking a Service Desk Analyst who will support the operational efficiency of the Service Support Division by resolving first level customer service requests related to hardware and software ...

MKS2 Technologies

Service Desk Analyst

Arlington, VA · On-site

$30 - $35/hr

Service Desk Analyst Location: On-site in Arlington, VA. Clearance: DoD Secret Pay Rate: $30-$35/hr Skills: * High school diploma or equivalent. * At start date, must possess an IAT level II ...

Noblesoft Technologies

Service Desk Analyst

Morrisville, NC · On-site

$19.25 - $26.25/hr

Role- Service Desk Analyst - Proficiency in French language Location: Morrisville, NC - Onsite · Filters Help Desk calls and provides basic support and troubleshooting, such as password resets ...

D4C Dental Brands

Service Desk Analyst

Atlanta, GA · On-site

$20 - $27.50/hr

Description Service Desk Analyst JOB SUMMARY: The Service Desk Analyst plays a vital role on our IT Service Desk, providing frontline technical support to employees across our corporate offices ...

Dexter Technologies

Service Desk Analyst

Houston, TX · On-site

$19.50 - $26.75/hr

The Service Desk Analyst will provide technical support and play a key role in maintaining our in-house technology infrastructure, spanning computer systems, mobile devices, and peripherals. This ...

Vertisystem Inc.

Service Desk Analyst

Manhattan, NY · On-site

$22.50 - $30.75/hr

Tier 3 Service Desk Analyst (New York City) We re looking for a highly skilled Tier 3 Service Desk Analyst to join a fast-growing IT team in New York. This is a hands-on, high-impact role for someone ...

vTech Solution

Service Desk Analyst

Phoenix, AZ · On-site

$20.25 - $27.75/hr

Job Title: Level 1 Service Desk Analyst Type: Contract - 12 Months (Probability of Extension) Location: Phoenix, AZ (Onsite) Interview : In Person interview Position Description: Service Desk ...

Lynn Rodens

Service Desk Analyst

Bend, OR · On-site

$21.75 - $29.75/hr

Lynn Rodens is seeking a passionate Help Desk Analyst to join their dynamic team in a world ... class enterprise environment. The role involves troubleshooting login issues and diagnosing ...

TEEMA

Service Desk Analyst

Bend, OR · On-site

$50K - $52K/yr

Are you ready to join a dynamic team of Help Desk Analysts in a world-class enterprise environment ... MUST have 1 year or more of Customer Service experience OR Must have approximately 1 year of Help ...

previous page

Showing results 41-60

All JobsEnterprise Service Desk Analyst Jobs

Enterprise Service Desk Analyst information

See salary details

$14

$24

$35

How much do enterprise service desk analyst jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for enterprise service desk analyst in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What is an enterprise service desk analyst?

An enterprise service desk analyst is a professional responsible for providing technical support and troubleshooting assistance to employees or customers within an organization. They handle IT issues, manage service requests, and often use ticketing systems, requiring strong communication skills and technical knowledge of hardware, software, and network systems.

What is the difference between Enterprise Service Desk Analyst vs Service Desk Technician?

AspectEnterprise Service Desk AnalystService Desk Technician
CertificationsITIL, CompTIA A+CompTIA A+, HDI Support Center Analyst
Work EnvironmentCorporate, enterprise-level IT supportHelp desks, technical support centers
Employer & IndustryLarge organizations, IT service providersSmall to medium businesses, IT support firms
Common Search IntentUnderstanding roles, career paths, job requirementsTechnical troubleshooting, support tasks

The Enterprise Service Desk Analyst typically handles complex IT issues within large organizations, focusing on customer service and incident management. In contrast, Service Desk Technicians often perform more technical troubleshooting and support tasks at a more operational level. While both roles require similar certifications and work environments, the Analyst role usually involves higher-level responsibilities and interaction with enterprise systems.

Is an enterprise service desk analyst a stressful job?

An enterprise service desk analyst's job can be stressful due to handling multiple support requests, troubleshooting technical issues, and meeting service level agreements. The role often requires strong communication skills, problem-solving abilities, and the ability to work under pressure, especially during high-demand periods or system outages.

What does an enterprise service desk analyst do?

An enterprise service desk analyst provides technical support to employees or customers by troubleshooting hardware, software, and network issues. They document incidents, escalate complex problems, and use tools like ticketing systems to ensure timely resolution, often working in a help desk or support center environment. Strong communication skills and knowledge of ITIL practices are typically required.
More about Enterprise Service Desk Analyst jobs

What job categories do people searching Enterprise Service Desk Analyst jobs look for?

The top searched job categories for Enterprise Service Desk Analyst jobs are:

Enterprise Service Desk Analyst jobs near you
Infographic showing various Enterprise Service Desk Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,106 per year, or $24.1 per hour.

Service Desk Analyst

Infojini Inc

Pontiac, MI • On-site

$20.25 - $27.75/hr

Contractor

Re-posted 14 days ago

Job description

Company Description

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Secaucus, NJ.

Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package

Job Description

We are looking for Service Desk Analyst in Pontiac, MI for 12+ months contract position. 

Please refer someone else if you are not available at this time or you are not right match for this job opportunity. We have great Referral Bonus up to $2500!!! Please don't miss to refer someone who are looking for projects.

Job details mentioned below-

Title: Service Desk Analyst 

Location: Pontiac, MI

Duration: 12+ Months

Client: Direct Client

Job description:

Environment: Microsoft Office Suite, Adobe Acrobat.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Infojini logo

About Infojini

Sourced by ZipRecruiter

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Columbia, MD, US

Year founded

2006

View All Infojini Jobs

Apply