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How much do enrollment services associate jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for enrollment services associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What are Enrollment Services Associates?

Enrollment Services Associates are administrative professionals who assist students and prospective students with the enrollment process at educational institutions. They provide information about admissions, registration, financial aid, and academic requirements. These associates often serve as the first point of contact for students, helping them navigate paperwork, deadlines, and policies. Their role is crucial in ensuring that students have a smooth and efficient enrollment experience.

What are the key skills and qualifications needed to thrive as an Enrollment Services Associate, and why are they important?

To thrive as an Enrollment Services Associate, you need strong organizational skills, attention to detail, and a background in customer service, often supported by a bachelor's degree or relevant administrative experience. Familiarity with student information systems (SIS), CRM platforms, and data entry tools is typically required. Excellent interpersonal communication, problem-solving abilities, and patience are standout soft skills in this role. These competencies ensure accurate enrollment processing, positive student experiences, and efficient workflow in educational settings.

What is the difference between Enrollment Services Associate vs Admissions Coordinator?

AspectEnrollment Services AssociateAdmissions Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer associate or bachelor's degree
Work EnvironmentOffice setting, interacting with students and staffOffice and campus environment, coordinating with prospective students
Employer & Industry UsageEducational institutions, colleges, universitiesEducational institutions, colleges, universities
Common Search & ComparisonOften compared for entry-level roles in student enrollmentRelated role focusing on student recruitment and application processing

The Enrollment Services Associate and Admissions Coordinator roles share similar environments and qualifications, often working within educational institutions to support student enrollment. While both positions involve interacting with prospective and current students, the Admissions Coordinator typically has additional responsibilities related to student recruitment and application management. Understanding these differences can help job seekers identify the right role based on their skills and career goals.

What job makes $10,000 a month without a degree?

An Enrollment Services Associate typically does not earn $10,000 a month without a degree; such high salaries are uncommon in this role. Jobs that can pay $10,000 monthly without a degree often include sales, real estate, or certain entrepreneurial ventures, but these usually require experience, skills, or certifications rather than formal education. High-paying roles without degrees are rare and often involve commission-based income or specialized skills.

What are some common challenges faced by Enrollment Services Associates when supporting prospective students?

Enrollment Services Associates often navigate high volumes of inquiries, especially during peak enrollment periods, which requires strong organizational and communication skills. They must balance providing accurate information about admission requirements, financial aid, and program options while maintaining a positive, service-oriented attitude. Collaborating with admissions, financial aid, and academic departments is key to resolving complex student issues efficiently. Adapting to frequent policy updates and using multiple student information systems are also typical challenges in this role.

What is an enrollment associate?

An enrollment associate is a professional responsible for assisting students or clients with the registration and enrollment process for educational programs or services. They often handle paperwork, verify eligibility, and use enrollment management systems to ensure smooth admissions. Strong communication skills and attention to detail are important in this role.
What cities are hiring for Enrollment Services Associate jobs? Cities with the most Enrollment Services Associate job openings:
What are the most commonly searched types of Enrollment Services jobs? The most popular types of Enrollment Services jobs are:
What states have the most Enrollment Services Associate jobs? States with the most job openings for Enrollment Services Associate jobs include:
Enrollment Services Associate jobs near you
Manager of Enrollment Services

Manager of Enrollment Services

Westside Family Healthcare Inc

Bear, DE • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Description:

WESTSIDE IS LOOKING FOR A ENROLLMENT SERVICES MANAGER TO JOIN THE TEAM!

JOIN THE TEAM THAT MAKES A DIFFERENCE IN THE LOCAL COMMUNITY!


Westside Family Healthcare is a nonprofit organization that provides high quality primary medical care without regard to ability to pay. The Manager of Enrollment Services oversees the daily operations of the Enrollment Services Department. This role includes direct supervision of the Assistant Manager of Enrollment Services, the Community Navigator Supervisor, and Enrollment Specialists. The department’s mission is to eliminate financial barriers to healthcare by connecting uninsured individuals, including patients of Westside Family Healthcare (WFH) and community members, to programs that make healthcare more affordable.


Since opening our doors in 1988, Westside has been driven by our mission to improve the health of our communities by providing equal access to quality healthcare, regardless of ability to pay. With 240 team members, five health centers, one mobile health unit and over 27,000 patients all across Delaware, Westside is committed to improving health, one patient, one family, one community at a time.


WORKING AT WESTSIDE MEANS WORKING IN A PRIMARY CARE MEDICAL HOME

A Primary Care Medical Home is not a special building. It is a way to provide healthcare that puts the patient at the center of health care decision-making.

Our Mission: To improve the health of our communities by providing equal access to quality healthcare

Our Vision: Achieve health equity for all

Our Values:

  • Compassion: Lead with compassion
  • Service: Serve with humility
  • Excellence: Be exceptional
  • Empowerment: Empower all people


OUR BENEFITS: Our benefit package includes medical insurance, dental insurance, vision insurance, life and disability insurance, a 401(k) retirement plan with a match, and supplemental insurances. We offer a generous PTO package and flexibility to provide work/life balance. Westside Family Healthcare is an Equal Opportunity Employer that values diversity.


RESPONSIBILITIES
1. Supervision and HR Management:

  • Directly supervise the Assistance Manager of Enrollment Services, the Community Navigator Supervisor, and the team of Enrollment Specialists.
  • Collaborate with HR and Associate Director of Enrollment Services for the recruitment, screening, hiring, training, and performance management of staff.
  • Provide ongoing performance feedback, conduct formal evaluations, implement corrective actions, and manage employment terminations when necessary
  • Conduct weekly and quarterly one-on-one staff check-ins with staff

2. Grant Management and Resource Allocation:

  • Work closely with the Associate Director of Enrollment Services and Director of External Affairs to meet grant deliverables.
  • Effectively manage resources to support outreach and in-reach activities.

3. Assistance to Patients and Consumers:

  • Maintain federal navigator certification.
  • Provide assistance to individuals in financial support for health care services, including through the Health Insurance Marketplace.

4. Staff Education and Internal Referral System:

  • Maintain expert-level knowledge of all state and federal programs and relay that information to staff.
  • Collaborate with the Lead Enrollment Specialist and the Associate Director of Enrollment Services to develop and deliver monthly and as needed training sessions for Enrollment Services staff.
  • Ensure a streamlined and reliable internal referral system is in place.

5. Reporting and Documentation:

  • Develop forms and reports as necessary to collect data from Enrollment Services staff within various reporting platforms.
  • Oversee and ensure the timely and accurate collection, compilation and submission of required reports on a weekly, monthly, and quarterly basis.

6. Administrative Responsibilities:

  • Attend all mandatory administrative meetings and trainings.

7. Workflow Optimization:

  • Continuously review workflows to optimize the use of time, energy, and resources, ensure that grant requirements are met and exceeded

8. Documentation and Communication:

  • Research, compile, and prepare reports, correspondence, or other information as requested by management or government agencies.

9. Recommendations and Process Improvements:

  • Make recommendations to management regarding staffing decisions or procedural changes to enhance departmental efficiency and effectiveness.

10. Compliance Oversight:

  • Ensure all activities comply with HIPAA regulations and maintain confidentiality in all interactions.
  • Ensure adherence to all Westside, state and federal grant regulations.
Requirements:

MINIMUM OBJECTIVE QUALITIFICATIONS:

  1. High school diploma or GED
  2. Three or more years of experience working in healthcare, community relations or health insurance
  3. Two or more years of experience with providing application and enrollment assistance for state and federal healthcare programs such as Medicaid, Screening for Life and the Health Insurance Marketplace
  4. Experience managing employees in remote locations
  5. Public speaking experience with the ability and willingness to speak at public events
  6. Proficient in Microsoft Outlook, Word, Excel and PowerPoint with three or more years of experience.
  7. Valid driver’s license, reliable transportation and ability to travel independently between work locations
  8. Willingness to submit to a criminal background check in accordance with
  9. Three letters of reference from members of the community

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