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Enrollment Services Associate information

What is an enrollment services associate?

Enrollment Services Associates are administrative professionals who assist students and prospective students with the enrollment process at educational institutions. They provide information about admissions, registration, financial aid, and academic requirements. These associates often serve as the first point of contact for students, helping them navigate paperwork, deadlines, and policies. Their role is crucial in ensuring that students have a smooth and efficient enrollment experience.

What are the key skills and qualifications needed to thrive as an enrollment services associate?

To thrive as an Enrollment Services Associate, you need strong organizational skills, attention to detail, and a background in customer service, often supported by a bachelor's degree or relevant administrative experience. Familiarity with student information systems (SIS), CRM platforms, and data entry tools is typically required. Excellent interpersonal communication, problem-solving abilities, and patience are standout soft skills in this role. These competencies ensure accurate enrollment processing, positive student experiences, and efficient workflow in educational settings.

What are some common challenges faced by enrollment services associates when supporting prospective students?

Enrollment Services Associates often navigate high volumes of inquiries, especially during peak enrollment periods, which requires strong organizational and communication skills. They must balance providing accurate information about admission requirements, financial aid, and program options while maintaining a positive, service-oriented attitude. Collaborating with admissions, financial aid, and academic departments is key to resolving complex student issues efficiently. Adapting to frequent policy updates and using multiple student information systems are also typical challenges in this role.

What is the difference between Enrollment Services Associate vs Admissions Coordinator?

AspectEnrollment Services AssociateAdmissions Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer associate or bachelor's degree
Work EnvironmentOffice setting, interacting with students and staffOffice and campus environment, coordinating with prospective students
Employer & Industry UsageEducational institutions, colleges, universitiesEducational institutions, colleges, universities
Common Search & ComparisonOften compared for entry-level roles in student enrollmentRelated role focusing on student recruitment and application processing

The Enrollment Services Associate and Admissions Coordinator roles share similar environments and qualifications, often working within educational institutions to support student enrollment. While both positions involve interacting with prospective and current students, the Admissions Coordinator typically has additional responsibilities related to student recruitment and application management. Understanding these differences can help job seekers identify the right role based on their skills and career goals.

What are the most commonly searched types of Enrollment Services jobs in Virginia?

The most popular types of Enrollment Services jobs in Virginia are:

What cities in Virginia are hiring for Enrollment Services Associate jobs?

Cities in Virginia with the most Enrollment Services Associate job openings:

Enrollment Services Associate jobs near you
Infographic showing various Enrollment Services Associate job openings in Virginia as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution.

Financial Services Associate

Blacksburg, VA • On-site

Virginia Tech
Colleges, Universities, and Professional Schools • 5 - 10K employees

7.8

Company rating: 7.8 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

234th of 627 rated colleges and universities

Free food

People enjoy working here

Good employer

Learn more about Virginia Techexternal

Full-time

Re-posted 9 days ago

Job description

Financial Services Associate

Apply now Back to search results Job no: 537121
Work type: Staff
Senior management: Vice President for Research
Department: Fralin Biomedical Res. Institute
Location: Roanoke, Virginia
Categories: Business / Accounting / Finance

Job Description

Reporting to the Director of Finance, the Financial Services Associate provides support to the day-to-day fiscal operations of the Fralin Biomedical Research Institute. Responsibilities include various fiscal and administrative tasks in areas of procurement, accounts payable, accounts receivable, budget, and travel. The Financial Services Associate is responsible for ensuring compliance with university, state, and federal regulations, maintaining internal controls, and serves as a point of contact to provide guidance for faculty and staff regarding financial procedures and processes. They will also coordinate and work with university departments such as the Controller's Office, Bursar's Office, and Procurement department.

Required Qualifications

Associate's degree in accounting, business, finance or related field or equivalent combination of training and experience.
Demonstrated proficiency with current office computer software such as Excel, Word, Outlook.
Knowledge and experience to support fiscal processes via accounting, accounts payable, bookkeeping and/or related experience.
Familiarity with financial databases and systems.
Demonstrated ability to work independently and collaboratively in a team environment.

Preferred Qualifications

Bachelor's degree or equivalent combination of training and experience.
Working knowledge of Virginia Tech policies and procedures.
Experience with HokieMart, Banner and emburse.
Professional office experience in an academic, medical or business environment.
Familiarity with federal and state regulatory and compliance concerns and applicability to universities.

Pay Band

3

Overtime Status

Exempt: Not eligible for overtime

Appointment Type

Restricted

Salary Information

Starting at $45,000. Commensurate with experience.

Hours per week

40

Review Date

8/14/2026

Additional Information

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually.

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance.  These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact Brittany Shelton at sheltb@vtc.vt.edu during regular business hours at least 10 business days prior to the event.

Advertised: July 23, 2026
Applications close:

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Virginia Tech logo

About Virginia Tech

Sourced by ZipRecruiter

Virginia Tech, guided by its motto "Ut Prosim" (That I May Serve), embraces a hands-on, interdisciplinary approach to educate scholars as leaders and problem-solvers. As a comprehensive land-grant institution, it enriches the quality of life in Virginia and worldwide, fostering an inclusive community focused on knowledge, discovery, and creativity. With over 280 majors, the university serves a diverse student body of more than 36,000 across undergraduate, graduate, and professional programs. Virginia Tech's presence extends throughout Virginia, including campuses in Northern Virginia, Roanoke, Newport News, and Richmond, along with multiple Extension offices and research centers. As a prominent global research institution, it conducts over $500 million in research annually.

Industry

Colleges, universities, and professional schools

Company size

5,001 - 10,000 Employees

Headquarters location

Blacksburg, VA, US

Year founded

1872

Social media

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Benefits

Hours and flexibility

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