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Enrollment Services Associate Jobs in Virginia (NOW HIRING)

Tidewater Tech

Campus Registrar

Norfolk, VA

$30/hr

Support Admissions through Enrollment services. * Provide training to include: * CampusNexus ... Associates or Bachelor's Degree in Business preferred * Anthologyexperience What We Offer The ...

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Enrollment Services Associate information

What is an enrollment services associate?

Enrollment Services Associates are administrative professionals who assist students and prospective students with the enrollment process at educational institutions. They provide information about admissions, registration, financial aid, and academic requirements. These associates often serve as the first point of contact for students, helping them navigate paperwork, deadlines, and policies. Their role is crucial in ensuring that students have a smooth and efficient enrollment experience.

What are the key skills and qualifications needed to thrive as an enrollment services associate?

To thrive as an Enrollment Services Associate, you need strong organizational skills, attention to detail, and a background in customer service, often supported by a bachelor's degree or relevant administrative experience. Familiarity with student information systems (SIS), CRM platforms, and data entry tools is typically required. Excellent interpersonal communication, problem-solving abilities, and patience are standout soft skills in this role. These competencies ensure accurate enrollment processing, positive student experiences, and efficient workflow in educational settings.

What is the difference between Enrollment Services Associate vs Admissions Coordinator?

AspectEnrollment Services AssociateAdmissions Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer associate or bachelor's degree
Work EnvironmentOffice setting, interacting with students and staffOffice and campus environment, coordinating with prospective students
Employer & Industry UsageEducational institutions, colleges, universitiesEducational institutions, colleges, universities
Common Search & ComparisonOften compared for entry-level roles in student enrollmentRelated role focusing on student recruitment and application processing

The Enrollment Services Associate and Admissions Coordinator roles share similar environments and qualifications, often working within educational institutions to support student enrollment. While both positions involve interacting with prospective and current students, the Admissions Coordinator typically has additional responsibilities related to student recruitment and application management. Understanding these differences can help job seekers identify the right role based on their skills and career goals.

What are some common challenges faced by enrollment services associates when supporting prospective students?

Enrollment Services Associates often navigate high volumes of inquiries, especially during peak enrollment periods, which requires strong organizational and communication skills. They must balance providing accurate information about admission requirements, financial aid, and program options while maintaining a positive, service-oriented attitude. Collaborating with admissions, financial aid, and academic departments is key to resolving complex student issues efficiently. Adapting to frequent policy updates and using multiple student information systems are also typical challenges in this role.
What cities in Virginia are hiring for Enrollment Services Associate jobs? Cities in Virginia with the most Enrollment Services Associate job openings:
Enrollment Services Associate jobs near you
Infographic showing various Enrollment Services Associate job openings in Virginia as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution.

Enrollment Support Processor

Regent University

Virginia Beach, VA

$32K - $37K/yr

Full-time

Medical, Life, Retirement

Re-posted 15 days ago

Regent University rating

7.7

Company rating: 7.7 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

257th of 616 rated colleges and universities

Job description

Enrollment Support Processor

Apply now Job no: 50000507
Work type: Full time
Location: Virginia Beach
Categories: Staff & Administration

The Enrollment Support Processor provides administrative support to the Regent University Enrollment Management team and department. Staff are responsible for analyzing, interpreting and reviewing all submitted academic recruit and admissions materials and updates to student records in the Banner & RECRUIT (CRM) systems to ensure accuracy with all forms of data entry into these university student information systems. This position manages student records from the point of initial inquiry to registered student, while also serving as a part of the student support team with the requesting & processing of transcripts. All University document control for the admissions, financial aid and military functions also funnel through this role. This position understands University policies, procedures, and accreditation regulations as relating to accurate data management.

Work Location: Virginia Beach, VA. (Qualified candidates may be considered for remote work.)

Salary: $32,000 - $37,000 annually

Essential duties:

  • Accurately and efficiently enter and verify student information by processing and managing prospect/applicant/student information in all related student information systems utilized by Enrollment Management. Some of these data entry duties entail: processing inquiry requests, academic decisions, updating student status documents, and performing on-going maintenance of academic records. Manage prospect and applicant communication plans, troubleshoot issues related to data processing, and report verification of completed processes.
  • Review and evaluate university prospective student inquiries and requests for information. Systematically or manually match/create new student records and generate communication plans in the student management system.
  • Prepare applicant files for review by Enrollment Management (EM) decision committees by processing supplemental items, ensuring academic records are properly maintained and adhere to state, federal and accreditation regulations.
  • Create student registration accounts and coordinate with EM departments and Central University offices to record receipt of enrollment deposits, application fees, and other status updates.

Qualifications:

  • Associate's degree required (Bachelor's degree preferred)
  • Must have working knowledge of databases (SCT's Banner Student Management System experience preferred)

Candidates must have:

  • Must be attentive to detail, organized, and able to work independently in team settings
  • Must have a strong desire to work with people and positively respond to their requests for information
  • Must have exceptional customer service skills
  • Commitment to Regent's core values of Excellence, Innovation, and Integrity 

Regent University does not discriminate in employment in its programs or activities on the basis of race, color, national or ethnic origin, sex, disability, age or veteran status. For full Non-Discrimination Policy click here.

Benefits

Regent offers a wide range of generous benefits including health, life and disability insurance; flexible spending accounts; tuition incentives; fully vested retirement plans; life and disability insurance options, time off, and more. All regular faculty and staff serving at Regent and working a minimum of 30 hours per week will receive an attractive benefits package.

Advertised: 13 Jul 2026 Eastern Daylight Time
Applications close: 13 Jan 2027 Eastern Standard Time

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