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Enrollment Services Associate Jobs in Florida (NOW HIRING)

UHS

Enrollment Reporting Reviewer

Fort Lauderdale, FL · On-site

The Enrollment Reporting Reviewer works under the Associate Vice Chancellor for Student Financial Services. The key contribution of the Enrollment Reporting Reviewer is to review, amend, and return ...

Wellcove

Enrollment Specialist

Pensacola, FL · On-site

We are able to do this because of our dedicated associates, innovative solutions, and ... The ideal candidate possesses strong communication, customer service, and organizational skills ...

Wellcove

Enrollment Specialist

Pensacola, FL · On-site

We are able to do this because of our dedicated associates, innovative solutions, and ... The ideal candidate possesses strong communication, customer service, and organizational skills ...

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Enrollment Services Associate information

What is an enrollment services associate?

Enrollment Services Associates are administrative professionals who assist students and prospective students with the enrollment process at educational institutions. They provide information about admissions, registration, financial aid, and academic requirements. These associates often serve as the first point of contact for students, helping them navigate paperwork, deadlines, and policies. Their role is crucial in ensuring that students have a smooth and efficient enrollment experience.

What are the key skills and qualifications needed to thrive as an enrollment services associate?

To thrive as an Enrollment Services Associate, you need strong organizational skills, attention to detail, and a background in customer service, often supported by a bachelor's degree or relevant administrative experience. Familiarity with student information systems (SIS), CRM platforms, and data entry tools is typically required. Excellent interpersonal communication, problem-solving abilities, and patience are standout soft skills in this role. These competencies ensure accurate enrollment processing, positive student experiences, and efficient workflow in educational settings.

What is the difference between Enrollment Services Associate vs Admissions Coordinator?

AspectEnrollment Services AssociateAdmissions Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer associate or bachelor's degree
Work EnvironmentOffice setting, interacting with students and staffOffice and campus environment, coordinating with prospective students
Employer & Industry UsageEducational institutions, colleges, universitiesEducational institutions, colleges, universities
Common Search & ComparisonOften compared for entry-level roles in student enrollmentRelated role focusing on student recruitment and application processing

The Enrollment Services Associate and Admissions Coordinator roles share similar environments and qualifications, often working within educational institutions to support student enrollment. While both positions involve interacting with prospective and current students, the Admissions Coordinator typically has additional responsibilities related to student recruitment and application management. Understanding these differences can help job seekers identify the right role based on their skills and career goals.

What are some common challenges faced by enrollment services associates when supporting prospective students?

Enrollment Services Associates often navigate high volumes of inquiries, especially during peak enrollment periods, which requires strong organizational and communication skills. They must balance providing accurate information about admission requirements, financial aid, and program options while maintaining a positive, service-oriented attitude. Collaborating with admissions, financial aid, and academic departments is key to resolving complex student issues efficiently. Adapting to frequent policy updates and using multiple student information systems are also typical challenges in this role.
What are the most commonly searched types of Enrollment Services jobs in Florida? The most popular types of Enrollment Services jobs in Florida are:
What cities in Florida are hiring for Enrollment Services Associate jobs? Cities in Florida with the most Enrollment Services Associate job openings:
Enrollment Services Associate jobs near you

Enrollment Services Representative - Miami Campus

FVI School of Nursing and Technology

West Miami, FL • On-site

Other

Medical, Dental, Vision, PTO

Re-posted 26 days ago

Job description

Enrollment Services Representative
Location: Miami, FL
If you're tired of the same old routine and want to be part of a dynamic, growing team, look no further! FVI School of Nursing and Technology is on the lookout for professionals to join our vibrant and diverse community. Voted the best place to work, we take pride in our excellent student outcomes, friendly team members, and commitment to ethical standards.
Why Choose FVI?
• Excellent Student Outcomes: Our students succeed, and so do you!
• Friendly, Optimistic Team Members: Join a supportive and positive work environment.
• Ethical Standards: We uphold the highest ethical standards in all our endeavors.
• Competitive Salary: Your hard work deserves to be rewarded.
• Great Benefits: Enjoy a comprehensive benefits package.
• Beautiful Campus Facilities: Work in a conducive and inspiring environment.
• Opportunity for Career Advancement: Grow with us as we expand our horizons.
Company Overview: FVI School of Nursing and Technology is a leading institution dedicated to providing exceptional educational opportunities for students seeking to further their academic careers. We pride ourselves on fostering a supportive and inclusive environment where students can thrive intellectually and personally. As part of our commitment to excellence, we are seeking a dynamic and enthusiastic individual to join our team as an Enrollment Services Representative.
Job Description: The Enrollment Services Representative will play a pivotal role in the recruitment and enrollment process. As the first point of contact for prospective students, the advisor will be responsible for providing accurate information, guidance, and support throughout the admissions process. Working closely with prospective students, families, and other stakeholders, the advisor will serve as an ambassador for the institution, helping to shape a positive and memorable experience for all applicants.
The Enrollment Services representative serves as a key member of the enrollment team and is responsible for guiding prospective students through the admissions process from initial inquiry through enrollment. This role requires a highly motivated, goal-oriented professional who excels at building relationships, managing a high volume of outbound and inbound communications, and helping prospective students make informed educational decisions.
Success in this role is measured through call activity, lead conversion, appointment setting, student engagement, and achievement of monthly enrollment goals.
Essential Duties and Responsibilities
Student Recruitment & Enrollment
  • Respond promptly to prospective student inquiries generated through various marketing channels.
  • Conduct consultative interviews to assess prospective students' educational and career goals.
  • Guide prospective students through the admissions process, including program selection, admissions requirements, and enrollment procedures.
  • Maintain consistent communication with prospects through phone calls, text messages, emails, and virtual meetings.
  • Build rapport and establish trust with prospective students and their families.
  • Schedule and conduct campus tours and information sessions.
  • Collaborate with Financial Aid, Student Services, and Academic departments to support student enrollment.
Call Activity & Lead Management
  • Manage a high-volume lead pipeline and maintain accurate records within the institution's CRM system.
  • Conduct a minimum number of outbound calls daily to prospective students.
  • Execute timely follow-up activities according to established enrollment processes.
  • Maintain consistent contact with prospective students throughout the decision-making process.
  • Ensure all lead activity, communications, and outcomes are documented accurately and timely.
  • Monitor and manage assigned leads to maximize conversion opportunities.
Performance Metrics
  • Meet or exceed established daily, weekly, and monthly call activity goals.
  • Meet or exceed appointment-setting objectives.
  • Maintain required lead contact and follow-up standards.
  • Achieve monthly enrollment targets
  • Consistently maintain conversion rates and productivity standards established by management.
  • Participate in regular performance reviews and enrollment strategy meetings.
Compliance & Professionalism
  • Adhere to all institutional policies, procedures, and ethical admissions standards.
  • Maintain confidentiality of student information.
  • Ensure all admissions activities comply with applicable state, federal, and accrediting regulations.
  • Represent the institution professionally and positively at all times.
Qualifications:
• Associate's degree in education, counseling, communications, or related field.
• Previous experience in admissions, recruitment, student advising, or related fields within higher education.
• Excellent interpersonal and communication skills, with the ability to engage diverse audiences and build rapport quickly.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
• Proficiency in MS Office suite and CRM software.
• Commitment to promoting diversity, equity, and inclusion in all aspects of the admissions process.
• Bilingual preferred, but not necessary.
Requirements
Qualifications
Required
  • Associate degree required; Bachelor's degree preferred.
  • Bilingual English/Spanish.
  • Minimum of two years of experience in admissions, inside sales, customer service, recruiting, or a related field.
  • Demonstrated success working in a goal-driven environment.
  • Strong communication, relationship-building, and interpersonal skills.
  • Ability to effectively manage multiple priorities and deadlines.
  • Experience working with CRM systems and Microsoft Office applications.
Preferred
  • Higher education admissions experience.
  • Experience recruiting students in nursing, healthcare, allied health, or career-focused education programs.
Key Competencies
  • Results-oriented
  • Strong phone presence
  • Consultative selling
  • Relationship management
  • Time management
  • Attention to detail
  • Accountability
  • Adaptability
  • Student-focused service
  • Professional communication
Performance Expectations
  • Consistently achieve established call activity goals.
  • Maintain high-quality student interactions and follow-up standards.
  • Achieve an average of eight (8) student enrollments per month.
  • Contribute positively to team enrollment objectives and institutional growth.

Benefits
Benefits:
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

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