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Enrollment Services Associate Jobs in Chicago, IL

Medix

Enrollment Services Associate

Chicago, IL · On-site

$19.50 - $22/hr

Job Summary Our client is seeking an Enrollment Associate primarily responsible for enrolling ... customer service through effective call handling and following quality standards. Key ...

Deborah's Place

Health Services Associate

Chicago, IL · On-site

$21 - $24/hr

... enrolling, maintaining, and navigating health insurance and medical benefits. * Motivate ... Document participant service data and referrals in an effective manner while adhering to policies ...

Addison Public Library

Guest Services Associate

Addison, IL · On-site

$16.54 - $20.68/hr

A customer service champion who will follow our Patron Experience Guidelines to deliver GREAT ... Enrollment in the IMRF public pension fund Qualifications: * High school diploma or equivalency ...

New

Deborah's Place

Health Services Associate

Chicago, IL · On-site

$21 - $24/hr

Assist participants in enrolling, maintaining, and navigating health insurance and medical benefits ... Document participant service data and referrals in an effective manner while adhering to policies ...

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All JobsEnrollment Services Associate JobsEnrollment Services Associate Jobs in Chicago, IL

Enrollment Services Associate information

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$9

$17

$28

How much do enrollment services associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for enrollment services associate in Chicago, IL is $17.65, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.81 per hour, depending on experience, location, and employer.

What is an enrollment services associate?

Enrollment Services Associates are administrative professionals who assist students and prospective students with the enrollment process at educational institutions. They provide information about admissions, registration, financial aid, and academic requirements. These associates often serve as the first point of contact for students, helping them navigate paperwork, deadlines, and policies. Their role is crucial in ensuring that students have a smooth and efficient enrollment experience.

What are the key skills and qualifications needed to thrive as an enrollment services associate?

To thrive as an Enrollment Services Associate, you need strong organizational skills, attention to detail, and a background in customer service, often supported by a bachelor's degree or relevant administrative experience. Familiarity with student information systems (SIS), CRM platforms, and data entry tools is typically required. Excellent interpersonal communication, problem-solving abilities, and patience are standout soft skills in this role. These competencies ensure accurate enrollment processing, positive student experiences, and efficient workflow in educational settings.

What are some common challenges faced by enrollment services associates when supporting prospective students?

Enrollment Services Associates often navigate high volumes of inquiries, especially during peak enrollment periods, which requires strong organizational and communication skills. They must balance providing accurate information about admission requirements, financial aid, and program options while maintaining a positive, service-oriented attitude. Collaborating with admissions, financial aid, and academic departments is key to resolving complex student issues efficiently. Adapting to frequent policy updates and using multiple student information systems are also typical challenges in this role.

What is the difference between Enrollment Services Associate vs Admissions Coordinator?

AspectEnrollment Services AssociateAdmissions Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer associate or bachelor's degree
Work EnvironmentOffice setting, interacting with students and staffOffice and campus environment, coordinating with prospective students
Employer & Industry UsageEducational institutions, colleges, universitiesEducational institutions, colleges, universities
Common Search & ComparisonOften compared for entry-level roles in student enrollmentRelated role focusing on student recruitment and application processing

The Enrollment Services Associate and Admissions Coordinator roles share similar environments and qualifications, often working within educational institutions to support student enrollment. While both positions involve interacting with prospective and current students, the Admissions Coordinator typically has additional responsibilities related to student recruitment and application management. Understanding these differences can help job seekers identify the right role based on their skills and career goals.

What are the most commonly searched types of Enrollment Services jobs in Chicago, IL?

The most popular types of Enrollment Services jobs in Chicago, IL are:

Enrollment Services Associate jobs near you

Enrollment Services Associate

Medix

Chicago, IL • On-site

$19.50 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 12 days ago

Job description

You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.
Job Summary
Our client is seeking an Enrollment Associate primarily responsible for enrolling members in a wide variety of core and voluntary benefits. This role involves managing a variety of benefit products and ensuring high levels of customer service through effective call handling and following quality standards.
Key Responsibilities
  • Enrolling members in core and voluntary benefits such as vision, medical, and universal life with long-term care.
  • Handling calls that vary in duration and content, including calls that may last up to an hour.
  • Managing multiple projects simultaneously, with assignees typically juggling 6-7 different projects.
  • Monitoring metrics, such as the number of abandoned calls and achieving a team closing ratio goal of 50% for voluntary products.
  • Participating in weekly quality reviews, ensuring all calls are recorded and scored.
  • Completing a 2-week training period tailored for experienced hires.

Qualifications
  • Life and Health license (resident license required).
  • Enrollment experience, particularly in Health and Life benefits.
  • Computer literacy and proficiency in Windows 11.
  • Ability to provide own equipment for the role.

Experience
  • Prior enrollment experience is essential, especially with Health and Life benefits.

Preferred Skills
  • Bilingual capabilities are a bonus.
  • Experience with Medicare sales and presenting insurance policies.
  • Experience "selling" life insurance policies with long-term care and other insurance products.

Additional Requirements
  • Must be available to work a shift between 9am-8pm EST and work 40 hours per week.

Benefits
  • Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
  • Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
  • 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
  • Short Term Disability Insurance.
  • Term Life Insurance Plan.

* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
Medix Overview:
With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we're dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.
Any required state or Joint Commission training is compensated at the state or local minimum wage rate.
* As a job position within our Insurance division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing medical and confidential records, verifying financial information, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients
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About Medix Staffing Solutions

Sourced by ZipRecruiter

Since 2001, we’ve been dedicated to helping you achieve your goals. Medix was created to become a leading provider of workforce solutions for clients and candidates across the healthcare and life sciences industries. Today, we are that leader. Headquartered in Chicago, we have 23 offices across the United States, and staff talent around the world. Medix is committed to fulfilling our core purpose as an organization: to positively impact the lives of our talent, clients, and teammates through employment, philanthropy, and opportunity. The combination of purpose and values has nurtured our thriving culture that encourages our internal team to excel at work and in everyday life.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

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