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Employee Experience Manager Jobs in Rochester, NY

CooperCompanies

Employee Experience Coordinator

Victor, NY · On-site

$30.29 - $33.65/hr

Employee Experience Accountabilities: * Completes assigned Global Case Management assignments ... Case Management assignments range in type and nature but generally stem from general policy or ...

New

QuidelOrtho

Customer Experience Manager

Rochester, NY · On-site

We strive to build meaningful connections with each other as we believe that employee happiness and ... Experience managing agencies, vendors, and external partners * Familiarity with CRM, marketing ...

HR Works, Inc.

Benefits Specialist

Canandaigua, NY · On-site

$70K - $85K/yr

HR Works is pleased to assist our client, a well-established and growing organization, is seeking an experienced Benefits Specialist to manage and support a comprehensive portfolio of employee ...

Amazon

Sr. HR Manager, NACF

Rochester, NY · On-site

You'll own the end-to-end employee experience at the site(s), championing a culture of safety ... The Senior HR Manager is a strategic, high-judgment leader responsible for delivering operational ...

Rotork

Senior HR Specialist

Rochester, NY · On-site

Driving the best employee experience: able to independently manage activities throughout the employee lifecycle from onboarding to engagement and development initiatives in the lead country/ region.

Rotork

Senior HR Specialist

Rochester, NY

Driving the best employee experience: able to independently manage activities throughout the employee lifecycle from onboarding to engagement and development initiatives in the lead country/ region.

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All JobsEmployee Experience JobsEmployee Experience Manager JobsEmployee Experience Manager Jobs in Rochester, NY

Employee Experience Manager information

See Rochester, NY salary details

$24.2K

$58.8K

$114.5K

How much do employee experience manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for employee experience manager in Rochester, NY is $58,758.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $67,600.00 per year, depending on experience, location, and employer.

What is the difference between Employee Experience Manager vs HR Business Partner?

AspectEmployee Experience ManagerHR Business Partner
Primary FocusEnhancing employee engagement, satisfaction, and overall experienceAligning HR strategies with business goals, advising leadership on HR issues
Required CredentialsBachelor's degree in HR, Business, or related field; experience in employee engagementBachelor's degree, HR certification (e.g., SHRM, PHR), extensive HR experience
Work EnvironmentCollaborates across departments to improve workplace cultureWorks closely with leadership and management on HR policies and strategies

While both roles focus on improving workplace dynamics, the Employee Experience Manager primarily concentrates on employee engagement and satisfaction initiatives. In contrast, the HR Business Partner provides strategic HR advice to leadership, aligning HR policies with business objectives. Both roles require HR knowledge and collaboration skills but serve different aspects of HR management.

What are the key skills and qualifications needed to thrive as an Employee Experience Manager, and why are they important?

To thrive as an Employee Experience Manager, you need a solid background in human resources, organizational development, and employee engagement, often supported by a bachelor’s or master’s degree in HR or a related field. Experience with HRIS platforms, survey tools, and analytics systems, as well as certifications like SHRM-CP or PHR, are highly valuable. Exceptional interpersonal skills, problem-solving abilities, and emotional intelligence help you build trust and drive positive change across teams. These skills ensure a supportive and productive workplace culture, directly impacting employee satisfaction and organizational success.

What does an Employee Experience Manager do?

An Employee Experience Manager is responsible for shaping and improving the overall experience employees have at a company. They focus on employee engagement, workplace culture, and ensuring that staff feel supported and valued throughout their employment journey. Their duties often include designing programs for onboarding, professional development, feedback collection, and fostering a positive work environment. By aligning company policies with employee needs, they help boost productivity and retention.

How does an Employee Experience Manager typically collaborate with HR and other departments to improve workplace culture?

Employee Experience Managers work closely with HR, leadership, and cross-functional teams to design and implement initiatives that enhance workplace culture. They often gather employee feedback, analyze engagement data, and coordinate with HR to align policies and programs with organizational values. Collaboration might include running workshops, supporting onboarding processes, and partnering with managers to address team-specific needs. This role requires strong communication and facilitation skills to ensure that employee experience initiatives are integrated across departments.
What are the most commonly searched types of Employee Experience jobs in Rochester, NY? The most popular types of Employee Experience jobs in Rochester, NY are:
What are popular job titles related to Employee Experience Manager jobs in Rochester, NY? For Employee Experience Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Employee Experience Manager jobs in Rochester, NY look for? The top searched job categories for Employee Experience Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Employee Experience Manager jobs? Cities near Rochester, NY with the most Employee Experience Manager job openings:
Employee Experience Manager jobs near you
Infographic showing various Employee Experience Manager job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $58,758 per year, or $28.2 per hour.

Employee Experience Coordinator

CooperCompanies

Victor, NY • On-site

$30.29 - $33.65/hr

Full-time

Posted 2 days ago

New

Job description


CooperSurgical is a leading fertility and women's healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. As a business unit of CooperCompanies (Nasdaq: COO), we're driven by a unified purpose of helping people experience life's beautiful moments. Guided by our shared values - dedicated, innovative, friendly, partners, and do the right thing - our offerings support patients throughout their lifetimes, from contraception to fertility and birth solutions, to women's and family care, and beyond. We currently offer over 600 clinically relevant medical devices to healthcare providers, including testing and treatment options, as well as an innovative suite of assisted reproductive technology and genomic testing solutions. Learn more at www.coopersurgical.com.
Job Summary:
Supports the transaction process of employee data changes. Enters data changes into the HRIS system(s).
Responsibilities
Global People Services Accountabilities:
  • Allocate the assignment of requests coming through the Global Case Management Review & Triage process using established work allocation protocols.
  • Contribute to the continuous improvement (CI) activities.
  • Regularly participates in team meetings, providing inputs and ideas to help progress the effectiveness and efficiency of the Global People Services Department.

Employee Experience Accountabilities:
  • Completes assigned Global Case Management assignments accurately and within the target SLA timeframe. Case Management assignments range in type and nature but generally stem from general policy or procedure inquiries to employee data change processing. Note: this role is routinely assigned the less- complex or standard assignments.
  • Liaise with internal and external stakeholders to progress work in a timely and accurate manner.
  • Supports the development and activation of process optimization plans.
  • Support the activation of global programs/processes delivered through the Centers of Expertise (CoEs).

Essential Job Functions:
  • Reads and interprets customer/key stakeholder requests.
  • Accurately inputs data into HRIS or other related systems compliant with SLAs.
  • Communicates with internal and external stakeholders in writing and/or verbally by phone or video-based technologies.
  • Completes work largely sitting or standing in an office-based desk environment.
  • Able to identify data input and process errors.
  • As business needs dictate, works extended hours to complete daily department goals or tasks to include mandatory overtime.
  • May be required to work unique/non-standard shift hours, to include mandatory overtime to meet the needs of a 24/7 business.

Travel:
  • Regular travel not required.

Qualifications
Experience:
  • 2-4 years proven experience in the processing of a variety of related HR based inquiries and transactions in a global HRIS structure.
  • Ability to work in a fast-paced environment.
  • Experience in interfacing cross-functionally with others (e.g. Payroll, HR Business Partners, Managers etc.).
  • Proven ability to grow within an area of responsibility, taking on additional and more complex work.
  • Demonstrated success performing a similar role with high-risk data such as payroll or HR required.
  • Experience as an HR Assistant or similar preferred.

Education:
  • High school diploma or GED required. Post-HS education in related field preferred.
  • Equivalent combination of education and experience may be considered.
  • Some level of college/university education preferred.

Knowledge, Skills and Abilities:
  • Ability to consistently follow established processes and policies.
  • Basic understanding of data management in HCM systems (Oracle HCM preferred).
  • Current understanding of employment related regulations in the area/region assigned. (Note: this may vary depending on where the role is based and the Cooper locations served).
  • Excellent English speaking verbal and written communication skills.
  • Strong attention to detail and a commitment to timely follow-up.
  • Intermediate MS Office skills including Word, Excel, Teams, PowerPoint and Outlook.
  • Ability to work independently or as part of a team.
  • Ability to readily adapt to and embrace change.

Work Environment:
  • Prolonged sitting/standing in front of a computer reading and responding to emails, inquiries and/or completing data change assignments.
  • Frequent use of phone and video communication applications.
  • Extended work hours required as needed and/or determined by team manager.

For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $30.29 and $33.65 per hour and may include cost of living adjustments. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
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