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Employee Experience Manager Jobs in Rochester, NY

Cooper Cos.

Employee Experience Coordinator- TEMP

Victor, NY · On-site

$20.25 - $26.25/hr

Sits within the Employee Experience team within Global People Services. Provides a range of first ... Case Management assignments range in type and nature but generally stem from general policy or ...

QuidelOrtho

Customer Experience Manager

Rochester, NY · On-site

We strive to build meaningful connections with each other as we believe that employee happiness and ... Experience managing agencies, vendors, and external partners * Familiarity with CRM, marketing ...

Paychex

Principal, Employee Engagement

Rochester, NY · On-site

Experience designing and managing enterprise survey and listening programs. * Demonstrated ability ... Knowledge of employee experience design, journey mapping, and change management methodologies.

Robert Half

Employee Relations Specialist

Macedon, NY · On-site

$30.09 - $38/hr

Experience supporting performance management processes, including coaching managers on employee issues. * Strong communication and interviewing skills with the ability to navigate difficult ...

Paychex

Employee Relations Manager

Rochester, NY · On-site +1

$76K - $117K/yr

Bachelor's Degree - Preferred * 7 years of experience in Human Resources experience, with majority in a capacity addressing employee relations. Compensation In the spirit of pay transparency, we are ...

Amazon

Sr. HR Manager, NACF

Rochester, NY · On-site

You'll own the end-to-end employee experience at the site(s), championing a culture of safety ... The Senior HR Manager is a strategic, high-judgment leader responsible for delivering operational ...

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Employee Experience Manager information

See Rochester, NY salary details

$24.2K

$58.7K

$114.5K

How much do employee experience manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for employee experience manager in Rochester, NY is $58,732.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $67,600.00 per year, depending on experience, location, and employer.

What does an employee experience manager do?

An Employee Experience Manager is responsible for shaping and improving the overall experience employees have at a company. They focus on employee engagement, workplace culture, and ensuring that staff feel supported and valued throughout their employment journey. Their duties often include designing programs for onboarding, professional development, feedback collection, and fostering a positive work environment. By aligning company policies with employee needs, they help boost productivity and retention.

How does an employee experience manager typically collaborate with HR and other departments to improve workplace culture?

Employee Experience Managers work closely with HR, leadership, and cross-functional teams to design and implement initiatives that enhance workplace culture. They often gather employee feedback, analyze engagement data, and coordinate with HR to align policies and programs with organizational values. Collaboration might include running workshops, supporting onboarding processes, and partnering with managers to address team-specific needs. This role requires strong communication and facilitation skills to ensure that employee experience initiatives are integrated across departments.

What are the key skills and qualifications needed to thrive as an employee experience manager, and why are they important?

To thrive as an Employee Experience Manager, you need a solid background in human resources, organizational development, and employee engagement, often supported by a bachelor’s or master’s degree in HR or a related field. Experience with HRIS platforms, survey tools, and analytics systems, as well as certifications like SHRM-CP or PHR, are highly valuable. Exceptional interpersonal skills, problem-solving abilities, and emotional intelligence help you build trust and drive positive change across teams. These skills ensure a supportive and productive workplace culture, directly impacting employee satisfaction and organizational success.

What is the difference between Employee Experience Manager vs HR Business Partner?

AspectEmployee Experience ManagerHR Business Partner
Primary FocusEnhancing employee engagement, satisfaction, and overall experienceAligning HR strategies with business goals, advising leadership on HR issues
Required CredentialsBachelor's degree in HR, Business, or related field; experience in employee engagementBachelor's degree, HR certification (e.g., SHRM, PHR), extensive HR experience
Work EnvironmentCollaborates across departments to improve workplace cultureWorks closely with leadership and management on HR policies and strategies

While both roles focus on improving workplace dynamics, the Employee Experience Manager primarily concentrates on employee engagement and satisfaction initiatives. In contrast, the HR Business Partner provides strategic HR advice to leadership, aligning HR policies with business objectives. Both roles require HR knowledge and collaboration skills but serve different aspects of HR management.

What are the most commonly searched types of Employee Experience jobs in Rochester, NY?

The most popular types of Employee Experience jobs in Rochester, NY are:

What job categories do people searching Employee Experience Manager jobs in Rochester, NY look for?

The top searched job categories for Employee Experience Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Employee Experience Manager jobs?

Cities near Rochester, NY with the most Employee Experience Manager job openings:

Employee Experience Manager jobs near you
Infographic showing various Employee Experience Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 21% Part Time, and 7% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $58,732 per year, or $28.2 per hour.

Employee Experience Coordinator- TEMP

Victor, NY • On-site

Cooper Companies
See more jobs at Cooper Companiesexternal

$20.25 - $26.25/hr

Other

Re-posted 15 days ago

Job description


About CooperSurgical
CooperSurgical is a leading fertility and women's healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. As a division of CooperCompanies, we're driven by a unified purpose to enable patients to experience life's beautiful moments. Guided by our shared values - dedicated, innovative, friendly, partners, and do the right thing - our offerings support patients throughout their lifetimes, from contraception to fertility and birth solutions, to women's and family care, and beyond. We currently offer over 600 clinically relevant medical devices to healthcare providers, including testing and treatment options, as well as an innovative suite of assisted reproductive technology and genomic testing solutions. Learn more at www.coopersurgical.com.
Work location: Trumbull, CT or Victor, NY (on-site). This is a contract only role for 4+ months
Scope:
Sits within the Employee Experience team within Global People Services. Provides a range of first level (basic) HR service support to employees and people managers. Support includes but is not limited to answering a variety of inquires related to process & policies, reviews and confirms the accuracy and completeness of any employee data changes and makes updates in relevant HRIS systems/applications. Work assigned to the Employee Experience Coordinator is based on the complexity of the task as well as the incumbent's familiarity with the local/regional requirements. Work is assigned to this role through a Global Case Management Review and Triage process. There are no supervisory responsibilities for this role.
Job Summary:
Supports the transaction process of employee data changes. Enters data changes into the HRIS system(s).
Responsibilities
Global People Services Accountabilities:
  • Allocate the assignment of requests coming through the Global Case Management Review & Triage process using established work allocation protocols.
  • Contribute to the continuous improvement (CI) activities.
  • Regularly participates in team meetings, providing inputs and ideas to help progress the effectiveness and efficiency of the Global People Services Department.
Employee Experience Accountabilities:
  • Completes assigned Global Case Management assignments accurately and within the target SLA timeframe. Case Management assignments range in type and nature but generally stem from general policy or procedure inquiries to employee data change processing. Note: this role is routinely assigned the less- complex or standard assignments.
  • Liaise with internal and external stakeholders to progress work in a timely and accurate manner.
  • Supports the development and activation of process optimization plans.
  • Support the activation of global programs/processes delivered through the Centers of Expertise (CoEs).
Essential Job Functions:
  • Reads and interprets customer/key stakeholder requests.
  • Accurately inputs data into HRIS or other related systems compliant with SLAs.
  • Communicates with internal and external stakeholders in writing and/or verbally by phone or video-based technologies.
  • Completes work largely sitting or standing in an office-based desk environment.
  • Able to identify data input and process errors.
  • As business needs dictate, works extended hours to complete daily department goals or tasks to include mandatory overtime.
  • May be required to work unique/non-standard shift hours, to include mandatory overtime to meet the needs of a 24/7 business.
Travel:
  • Regular travel not required
Qualifications
Knowledge, Skills and Abilities:
  • Ability to consistently follow established processes and policies.
  • Basic understanding of data management in HCM systems (Oracle HCM preferred).
  • Current understanding of employment related regulations in the area/region assigned. (Note: this may vary depending on where the role is based and the Cooper locations served).
  • Excellent English speaking verbal and written communication skills.
  • Strong attention to detail and a commitment to timely follow-up.
  • Intermediate MS Office skills including Word, Excel, Teams, PowerPoint and Outlook.
  • Ability to work independently or as part of a team.
  • Ability to readily adapt to and embrace change.
Other Knowledge, Skills and Abilities Unique to some assignments for this role:
  • Written and oral fluency in language(s) other than English - to be outlined in the specific job posting.
Work Environment:
  • Prolonged sitting/standing in front of a computer reading and responding to emails, inquiries and/or completing data change assignments.
  • Frequent use of phone and video communication applications.
  • Extended work hours required as needed and/or determined by team manager.
Experience:
  • 2-4 years proven experience in the processing of a variety of related HR based inquiries and transactions in a global HRIS structure.
  • Ability to work in a fast-paced environment.
  • Experience in interfacing cross-functionally with others (e.g. Payroll, HR Business Partners, Managers etc.).
  • Proven ability to grow within an area of responsibility, taking on additional and more complex work.
  • Demonstrated success performing a similar role with high-risk data such as payroll or HR required.
  • Experience as an HR Assistant or similar preferred.
Education:
  • High school diploma or GED required. Post-HS education in related field preferred.
  • Equivalent combination of education and experience may be considered.
  • Some level of college/university education preferred.

Our Benefits:
To all agencies: Please, no phone calls or emails to any employee of CooperSurgical about this opening. All resumes submitted by search firms/employment agencies to any employee at CooperSurgical via-email, the internet or in any form and/or method will be deemed the sole property of CooperSurgical, unless such search firms/employment agencies were engaged by CooperSurgical for this position and a valid agreement with CooperSurgical is in place. In the event a candidate who was submitted outside of the CooperSurgical agency engagement process is hired, no fee or payment of any kind will be paid.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $30.00 - $33.00 per hour. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.

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