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Employee Experience Manager Jobs in Rochester, NY

Amazon

Sr. HR Manager, NACF

Rochester, NY · On-site

You'll own the end-to-end employee experience at the site(s), championing a culture of safety ... The Senior HR Manager is a strategic, high-judgment leader responsible for delivering operational ...

Rotork

Senior HR Specialist

Rochester, NY · On-site

Driving the best employee experience: able to independently manage activities throughout the employee lifecycle from onboarding to engagement and development initiatives in the lead country/ region.

Rotork

Senior HR Specialist

Rochester, NY

Driving the best employee experience: able to independently manage activities throughout the employee lifecycle from onboarding to engagement and development initiatives in the lead country/ region.

Amazon

HR Business Partner

Rochester, NY · On-site

By building trust and influence through sound business acumen, they manage increasingly complex issues and deliver solutions that enhance both employee experience and business outcomes. You will be ...

Pizza Hut

Shift Manager

Webster, NY · On-site

$13.75 - $17.50/hr

Own and Promote Positive Restaurant Culture and Employee Experience (Live Life Unboxed ... Delegate and Manage Team Member Workload While Running Shifts * Compliant with All Laws and ...

Rotork

Senior HR Specialist

Rochester, NY

Driving the best employee experience: able to independently manage activities throughout the employee lifecycle from onboarding to engagement and development initiatives in the lead country/ region.

Pizza Hut

Shift Manager

Rochester, NY · On-site

$14.50 - $18.50/hr

Own and Promote Positive Restaurant Culture and Employee Experience (Live Life Unboxed ... Delegate and Manage Team Member Workload While Running Shifts * Compliant with All Laws and ...

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Showing results 21-40

All JobsEmployee Experience JobsEmployee Experience Manager JobsEmployee Experience Manager Jobs in Rochester, NY

Employee Experience Manager information

See Rochester, NY salary details

$24.2K

$58.8K

$114.5K

How much do employee experience manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for employee experience manager in Rochester, NY is $58,758.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $67,600.00 per year, depending on experience, location, and employer.

What is the difference between Employee Experience Manager vs HR Business Partner?

AspectEmployee Experience ManagerHR Business Partner
Primary FocusEnhancing employee engagement, satisfaction, and overall experienceAligning HR strategies with business goals, advising leadership on HR issues
Required CredentialsBachelor's degree in HR, Business, or related field; experience in employee engagementBachelor's degree, HR certification (e.g., SHRM, PHR), extensive HR experience
Work EnvironmentCollaborates across departments to improve workplace cultureWorks closely with leadership and management on HR policies and strategies

While both roles focus on improving workplace dynamics, the Employee Experience Manager primarily concentrates on employee engagement and satisfaction initiatives. In contrast, the HR Business Partner provides strategic HR advice to leadership, aligning HR policies with business objectives. Both roles require HR knowledge and collaboration skills but serve different aspects of HR management.

What are the key skills and qualifications needed to thrive as an employee experience manager, and why are they important?

To thrive as an Employee Experience Manager, you need a solid background in human resources, organizational development, and employee engagement, often supported by a bachelor’s or master’s degree in HR or a related field. Experience with HRIS platforms, survey tools, and analytics systems, as well as certifications like SHRM-CP or PHR, are highly valuable. Exceptional interpersonal skills, problem-solving abilities, and emotional intelligence help you build trust and drive positive change across teams. These skills ensure a supportive and productive workplace culture, directly impacting employee satisfaction and organizational success.

What does an employee experience manager do?

An Employee Experience Manager is responsible for shaping and improving the overall experience employees have at a company. They focus on employee engagement, workplace culture, and ensuring that staff feel supported and valued throughout their employment journey. Their duties often include designing programs for onboarding, professional development, feedback collection, and fostering a positive work environment. By aligning company policies with employee needs, they help boost productivity and retention.

How does an employee experience manager typically collaborate with HR and other departments to improve workplace culture?

Employee Experience Managers work closely with HR, leadership, and cross-functional teams to design and implement initiatives that enhance workplace culture. They often gather employee feedback, analyze engagement data, and coordinate with HR to align policies and programs with organizational values. Collaboration might include running workshops, supporting onboarding processes, and partnering with managers to address team-specific needs. This role requires strong communication and facilitation skills to ensure that employee experience initiatives are integrated across departments.
What are the most commonly searched types of Employee Experience jobs in Rochester, NY? The most popular types of Employee Experience jobs in Rochester, NY are:
What are popular job titles related to Employee Experience Manager jobs in Rochester, NY? For Employee Experience Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Employee Experience Manager jobs in Rochester, NY look for? The top searched job categories for Employee Experience Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Employee Experience Manager jobs? Cities near Rochester, NY with the most Employee Experience Manager job openings:
Employee Experience Manager jobs near you
Infographic showing various Employee Experience Manager job openings in Rochester, NY as of July 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $58,758 per year, or $28.2 per hour.

Account Manager- Employee Benefits

Insurance Office of America

Fairport, NY

Full-time

Medical, Retirement

Posted 10 days ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 303 rated insurance

Job description

Job Description:

Title:AccountManager-Employee Benefits

Work Mode:Remote (Eastern and Central Times Zones Only)| Location/Supporting:Longwood, FL| Experience:Level-Funded and Self-Funded Plans
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations


About the Role:Responsible for IOA Benefits Account Management activities under Producer direction. Responsibilities include client service and communication, team leadership, directing daily tasks and work activities of Account Coordinators, team and individual productivity, quality, and service levels, implementation of client benefits administrative processes, tracking, renewals, new client setup, data management/entry, Producer communication, team and individual professional development, identification of sales opportunities, and upholding IOA core values.


Key Responsibilities:

  • Client Management:Manage an assigned book of business, ensuring performance requirements are met and no liability occurs.

  • Client Service:Deliver outstanding service, anticipate client needs, maintain professional communication, and respond quickly to requests.

  • Team Leadership:Lead the account team with a strong work ethic, positive attitude, and willingness to assist others.

  • Daily Activities:Direct daily activities of Account Coordinator(s), assign tasks, communicate expectations, monitor execution, and recommend corrective actions.

  • Business Growth:Identify and act on sales opportunities to grow IOA business.

  • New Business Setup:Manage new business setup, including data gathering, client file creation, communication, AOR notifications, carrier rates, internal services setup, compliance audits, client education, and employee meetings.

  • Renewal Process:Manage renewals by verifying client data, updating files, liaising with clients and carriers, obtaining rates, ensuring internal services usage, performing audits, coordinating training, and conducting meetings.

  • Client Relationships:Build and improve client relationships, seek feedback, and implement improvements.

  • Intermediary Role:Advocate for clients and carriers to ensure mutually beneficial outcomes.

  • Value-Added Solutions:Identify and implement value-added solutions for clients.

  • Professional Development: Support team training and development, promote a positive work environment, and seek continuous improvement.

  • Communication: Maintain transparent communication with Producers and team members.

  • Compliance: Ensure adherence to company policies and industry standards.

  • Champion IOA core values and demonstrate integrity and leadership.


Ideal CandidateQualifications:

  • 5+ years of industry experience

  • Required active licensing

  • Exceptional customer service and communication skills

  • Strong organizational, delegation, and decision-making skills

  • High accuracy in handling large work volumes

  • Proficiency in MS Office (Outlook, Word, Excel)

  • High School Diploma (or equivalent)


What We Offer:

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment


Whatto Expect(Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is 55-70K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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