Employee Experience Manager Jobs in Rochester, NY

The Senior HR Specialist will play a pivotal role in ensuring the smooth operation of HR delivery within their regional delivery hub, supporting the business partnering function to execute functional/regional people initiatives and Rotork's global HR strategy. This role is key in maintaining high standards of HR service delivery, compliance, and employee experience across the employee lifecycle and can cover for the HR Delivery Lead where needed, acting as an expert and mentor to the rest of the Delivery hub team.

Key Responsibilities

• HR Service Delivery: Manage and optimise HR service delivery processes, ensuring timely and accurate execution of HR operations for lead country and wider region as needed. Ability to prioritise own day to day operational HR work requests coming into team via AskHR and from key stakeholders.
• Driving the best employee experience: able to independently manage activities throughout the employee lifecycle from onboarding to engagement and development initiatives in the lead country/ region. Supporting and at times leading adhoc projects within HR delivery projects, as required by the business and the wider HR team.
• Mentoring & Coaching: Provide mentorship and coaching to junior HR Delivery team members, fostering a collaborative and supportive work environment.
• Policy application and development: Implement and enforce HR policies and procedures, ensuring compliance with local labour laws and alignment with company standards. Develop and apply people policies which improve employee experience and employer brand and mitigate risk.
• Employee relations management: Supporting senior managers with complex performance, grievance and conduct matters, ensuring we're compliant with local legislation and Rotork's policies. Supporting the HR Delivery Lead to analyse ER case trends across the region to inform and design management capability development initiatives.
• Reward & governance: Supporting Reward to execute annual compensation processes in local market/ region. Working together with legal and compliance teams to influence and shape governance and apply improvements needed in the local market/ region.
• Performance management: Improve performance management culture and manager capability to drive employee productivity and development. Drive an employment culture that improves performance and reputation, whilst mitigating risk.
• Data and analytics: Ensuring accurate real time people data maintained for the lead country/ region and understanding of how to use data and analytics (e.g. people, financial, business) to provide insight, answer questions and make business decisions. This may include overseeing payroll processes, ensuring accuracy and timely execution.
• Culture & Talent: support CoE to deliver global Culture & Talent people programmes/initiatives in lead country/region.

• Education: Bachelor's degree level or equivalent. HR/ business qualification would be an advantage.
• Experience: Minimum of 6 years of experience in HR, with a proven experience of HR operations/ service delivery, complex employee relations management in lead country, supporting annual people processes and coaching managers to support their team management skills.
• Skills: effective communication and interpersonal skills with ability to influence and challenge key stakeholders. Proficiency in HRIS/ HR technologies and people metrics and reporting.
• Language skills: Must be fluent in local language of your lead country and be proficient in spoken and written business English as this role is part of global HR team and English is Rotork's common language.

Rotork Behaviours

• Collaborating for results: Often creates a shared purpose when working together, motivating everyone to achieve it.
• Communicating with impact & purpose: Uses open communication, consistently building trust with stakeholders.
• Achieving our potential: Consistently looks for and acts on opportunities to improve themselves and others, aligning with the company's needs.
• Taking accountability: Efficiently prioritises tasks, managing dependencies and risks while balancing competing priorities, whilst driving high standards for yourself and others. Consistently takes ownership for commitments, ensuring both personal and team tasks are completed, even beyond their duties.
• Delivering high performance: Regularly gives feedback that is clear, respectful, and actionable, tailored to individual needs and situations.
• Innovating through customer focus: Thinks creatively and independently, regularly coming up with innovative solutions for Rotork and its customers.

As well as

• HR business partnership: Proactively looks for ways to create mutual value in partnerships, encouraging others to adopt a win-win mindset throughout the organisation. Strong problem-solving skills and ability to handle complex HR issues.
• Business acumen: Proven understanding of local country/regional business operations and the ability to provide operational HR support according to business needs.
• Cultural sensitivity: Understanding of cultural differences and ability to work effectively in a global environment. Demonstrates a positive and flexible attitude, listening, consulting and communicating proactively.

#HP #Li-hybrid

Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide.

Our purpose is Keeping the World Flowing for Future Generations.

For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals and food- these are the flows on which our modern world depends.

Today we're respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably.

Rotork is going through an exciting period of change and growth, building on our existing market success. It's a great time to join us and make an impact in shaping the future of our business