ZipRecruiter

Log In

1

Emergency Operator Jobs (NOW HIRING)

Medevac Alabama

Emergency Vehicle Operator

Mobile, AL · On-site

$39K - $40K/yr

Emergency Vehicle Operator Location: Mobile, AL Job Type: Full-time FLSA Status: Non-Exempt About Us At Medevac Alabama, our mission is to provide safe, reliable, and efficient medical transportation ...

LESC

Resident Monitor, Part Time

Bronx, NY · On-site

$18 - $18.54/hr

Calls 911 in emergencies and informs Emergency Operator of emergency. * Support and assist the individuals in developing skills that will further their independence, increase their community ...

LESC

Resident Monitor, Per Diem

Bronx, NY · On-site

$18/hr

... Emergency Operator of emergency. · Support and assist the individuals in developing skills that will further their independence, increase their community involvement and improve their quality of ...

EMERGYCARE INC

Emergency Dispatch Operator

Erie, PA · On-site

The Communications Specialist is also responsible for initiating Emergency Medical Dispatch (EMD) pre-arrival instructions in accordance with approved protocols. Job activity often includes a ...

EmergyCare

Emergency Dispatch Operator

Erie, PA · On-site

The Communications Specialist is also responsible for initiating Emergency Medical Dispatch (EMD) pre-arrival instructions in accordance with approved protocols. Job activity often includes a ...

next page

Showing results 1-20

All JobsEmergency Operator Jobs

Emergency Operator information

See salary details

$14

$21

$24

How much do emergency operator jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for emergency operator in the United States is $21.45, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $22.84 per hour, depending on experience, location, and employer.

What are Emergency Operators?

Emergency Operators, also known as 911 dispatchers or emergency dispatchers, are trained professionals who receive and manage emergency calls from the public. They gather essential information, assess the situation, and coordinate the appropriate emergency response, such as police, fire, or medical services. Emergency Operators play a critical role in ensuring that help is dispatched quickly and efficiently, often providing life-saving instructions to callers before first responders arrive. Their work requires excellent communication skills, the ability to stay calm under pressure, and knowledge of emergency procedures.

What are the key skills and qualifications needed to thrive as an Emergency Operator, and why are they important?

To thrive as an Emergency Operator, you need excellent communication, multitasking abilities, and a strong understanding of emergency protocols, often supported by a high school diploma and specialized dispatcher training. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and possibly certifications such as Emergency Medical Dispatcher (EMD) are typically required. Outstanding stress management, decision-making, and empathy help you remain calm and effective during high-pressure situations. These skills ensure that critical information is relayed accurately and efficiently, directly impacting emergency response outcomes and public safety.

What is the difference between Emergency Operator vs Emergency Dispatcher?

AspectEmergency OperatorEmergency Dispatcher
Required CredentialsHigh school diploma, CPR certification often preferredHigh school diploma, emergency communication training
Work EnvironmentCall centers, emergency response centersDispatch centers, emergency services offices
Employer & Industry UsagePolice, fire, EMS agenciesPolice, fire, EMS agencies
Common Search & ComparisonEmergency OperatorEmergency Dispatcher

Emergency Operators and Emergency Dispatchers often perform similar roles in emergency response, handling calls and coordinating services. While the terms are sometimes used interchangeably, Emergency Operators typically focus on initial call intake and basic assistance, whereas Emergency Dispatchers are more involved in coordinating and dispatching emergency units. Both roles require communication skills and emergency response knowledge, but their specific duties and training may vary depending on the agency.

What are some common challenges Emergency Operators face during high-stress situations, and how are they supported in handling them?

Emergency Operators often encounter high-pressure scenarios where they must quickly assess situations, provide clear instructions, and coordinate with emergency responders, all while maintaining composure. The emotional intensity of handling urgent calls, sometimes involving life-or-death situations, can be challenging. To support operators, many organizations provide ongoing training in crisis communication, regular debriefing sessions, and access to mental health resources. Teamwork and strong supervisory support also play a crucial role in managing stress and ensuring effective responses.
More about Emergency Operator jobs
What cities are hiring for Emergency Operator jobs? Cities with the most Emergency Operator job openings:
What states have the most Emergency Operator jobs? States with the most job openings for Emergency Operator jobs include:
What job categories do people searching Emergency Operator jobs look for? The top searched job categories for Emergency Operator jobs are:
What are popular job titles related to Emergency Operator jobs? For Emergency Operator jobs, the most frequently searched job titles are:
Emergency Operator jobs near you
Infographic showing various Emergency Operator job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 100% In-person job distribution, with an average salary of $44,620 per year, or $21.5 per hour.

Telephone Operator (On-Site) Full-Time and Part-time) (Nights)

St. Luke's Health Network, Inc.

Allentown, PA • On-site

$16 - $20/hr

Other

Posted 12 days ago

Job description

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Operator will provide indirect patient care in a fast-paced Telephone Call Center. Obtains and verifies demographics from callers when applicable. Performs clerical duties and has the ability to multitask in a high call volume atmosphere. Meets the communication needs of the patient/family, and the medical staff. Responsible for call monitoring, transferring and paging hospital staff, forwarding telephone calls in a fast, efficient and courteous manner and provide general physician paging services as required. Handles emergency code operations for hospital sites, monitors emergency alarms and processes. Communicates all necessary changes, enhancements and procedures to all necessary department teams. Participates in performance improvement activities as well as Network wide initiatives. JOB DUTIES AND RESPONSIBILITIES: Provides callers with appropriate information by promptly answering all inbound and internal calls in a professional manner; identifying the hospital and using appropriate salutations. Places, receives, and routes a high volume of calls via switchboard or other applications. Maintains working knowledge of switchboard and staff paging features and functions. Page members of the hospital staff via radio, paging system(s) and/or public address systems. Notify required on-call personnel of emergency situations. Covers Emergency Operator Station, monitoring alarms and alerts to provide notification and dispatch services to security and emergency on call teams as required by the given situation. Provides base communication support for Emergency Coordinator and/or Hospital Supervisor to assist situation command and control. Ability to multitask and prioritize accordingly. Demonstrates good listening skills and customer service. Demonstrates a complete knowledge of job responsibilities. PHYSICAL AND SENSORY REQUIREMENTS: Sitting for up to 8 hours per day, 4 hours at a time. Continuously fingering and handling for data entry, typing, etc., and occasional twisting and turning. Uses upper extremities for occasional lifting and carrying of up to 20 pounds of files. Frequently stoops, bends, or reaches above shoulder level to retrieve files. Hearing as it relates to normal conversation and telephones. Seeing as it relates to general vision. Visual monotony when reading reports and reviewing computer screens. EDUCATION: High School Diploma / GED required TRAINING AND EXPERIENCE: 1 year Call Center experience preferred Previous experience in a role utilizing medical terminology preferred Previous general computer experience with data entry required Previous EPIC experience preferred Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer.

Apply