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Emergency Operator Jobs (NOW HIRING)

Medevac Alabama

Emergency Vehicle Operator

Mobile, AL · On-site

$39.21K - $40.72K/yr

Emergency Vehicle Operator Location: Mobile, AL Job Type: Full-time FLSA Status: Non-Exempt About Us At Medevac Alabama, our mission is to provide safe, reliable, and efficient medical transportation ...

Brevard Public Schools

Elem Ed 5

Melbourne, FL · On-site

School/Center: Quest Elementary Location: 8751 Trafford Drive Melbourne Job Number: 000577 School Year: 2027 FY Position: ELEM ED 5 Subtitle/Areas: Apply By: 06/08/2026 Date Available: 08/03/2026 ...

Denver Health

Paramedic Dispatcher 1

Denver, CO

$40.23/hr

One year as a 911 emergency operator, -OR- * one year of experience as an Emergency Medical Technician - Basic (EMT-B) on an emergency ambulance preferred. Knowledge, Skills and Abilities : * Ability ...

Denver Health

Paramedic Dispatcher 1

Denver, CO · On-site

$40.23/hr

One year as a 911 emergency operator, -OR- * one year of experience as an Emergency Medical Technician - Basic (EMT-B) on an emergency ambulance preferred. Knowledge, Skills and Abilities : * Ability ...

LESC

Resident Monitor, Part Time

Bronx, NY · On-site

$18 - $18.54/hr

Calls 911 in emergencies and informs Emergency Operator of emergency. * Support and assist the individuals in developing skills that will further their independence, increase their community ...

LESC

Resident Monitor, Part Time

Bronx, NY · On-site

$18 - $18.50/hr

Calls 911 in emergencies and informs Emergency Operator of emergency. * Support and assist the individuals in developing skills that will further their independence, increase their community ...

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How much do emergency operator jobs pay per hour?

As of May 28, 2026, the average hourly pay for emergency operator in the United States is $21.45, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Emergency Operator, and why are they important?

To thrive as an Emergency Operator, you need excellent communication, multitasking abilities, and a strong understanding of emergency protocols, often supported by a high school diploma and specialized dispatcher training. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and possibly certifications such as Emergency Medical Dispatcher (EMD) are typically required. Outstanding stress management, decision-making, and empathy help you remain calm and effective during high-pressure situations. These skills ensure that critical information is relayed accurately and efficiently, directly impacting emergency response outcomes and public safety.

What are some common challenges Emergency Operators face during high-stress situations, and how are they supported in handling them?

Emergency Operators often encounter high-pressure scenarios where they must quickly assess situations, provide clear instructions, and coordinate with emergency responders, all while maintaining composure. The emotional intensity of handling urgent calls, sometimes involving life-or-death situations, can be challenging. To support operators, many organizations provide ongoing training in crisis communication, regular debriefing sessions, and access to mental health resources. Teamwork and strong supervisory support also play a crucial role in managing stress and ensuring effective responses.

What are Emergency Operators?

Emergency Operators, also known as 911 dispatchers or emergency dispatchers, are trained professionals who receive and manage emergency calls from the public. They gather essential information, assess the situation, and coordinate the appropriate emergency response, such as police, fire, or medical services. Emergency Operators play a critical role in ensuring that help is dispatched quickly and efficiently, often providing life-saving instructions to callers before first responders arrive. Their work requires excellent communication skills, the ability to stay calm under pressure, and knowledge of emergency procedures.

What is the difference between Emergency Operator vs Emergency Dispatcher?

AspectEmergency OperatorEmergency Dispatcher
Required CredentialsHigh school diploma, CPR certification often preferredHigh school diploma, emergency communication training
Work EnvironmentCall centers, emergency response centersDispatch centers, emergency services offices
Employer & Industry UsagePolice, fire, EMS agenciesPolice, fire, EMS agencies
Common Search & ComparisonEmergency OperatorEmergency Dispatcher

Emergency Operators and Emergency Dispatchers often perform similar roles in emergency response, handling calls and coordinating services. While the terms are sometimes used interchangeably, Emergency Operators typically focus on initial call intake and basic assistance, whereas Emergency Dispatchers are more involved in coordinating and dispatching emergency units. Both roles require communication skills and emergency response knowledge, but their specific duties and training may vary depending on the agency.

More about Emergency Operator jobs
What cities are hiring for Emergency Operator jobs? Cities with the most Emergency Operator job openings:
What states have the most Emergency Operator jobs? States with the most job openings for Emergency Operator jobs include:
What are popular job titles related to Emergency Operator jobs? For Emergency Operator jobs, the most frequently searched job titles are:
Emergency Operator jobs near you
Infographic showing various Emergency Operator job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 61% Full Time, 36% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $44,620 per year, or $21.5 per hour.
Emergency Dispatch Operator

Emergency Dispatch Operator

Johnson Controls

Kansas City, MO

$16/hr

Full-time

Posted 26 days ago

Johnson Controls rating

8.0

Company rating: 8.0 out of 10

Based on 385 frontline employees who took The Breakroom Quiz

131st of 511 rated manufacturers

Job description

Job Description
Customer Service Agents and/or Dispatchers Needed:

Starting at $14-$16 hourly based on experience! Looking for advancement and a raise? This position has a built in promotion program that will allow you to earn 2 raises in your first six months! Candidates who are bilingual in Spanish and English are welcome to apply as well, with great compensation.

What you will do

  • Our Customer Service Agents will serve as Emergency Dispatch Operators, monitoring systems for alarm signals and responding to alarms using the information provided in instruction screens.

  • You will learn about the dispatch operator role and standard operating procedures through our paid training course.
  • Once on the job, you will place the necessary outgoing calls to verify an alarm, dispatches the proper authorities, and notifies responsible parties.
  • Part of your job will be to properly document what happened and how you handled this situation within the system and make sure you followed all of the appropriate steps.
How you will do itAs an Emergency Dispatch Operator, you will participate in a five-week training program. We provide a fun and interactive learning environment. You will learn about the role and the great opportunities within our company, what is expected of you, how we monitor your performance and work together through the training classes so that you can be a successful Emergency Dispatch Operator.You will also be automatically enrolled in our Completion Bonus Program, where they will be able to earn 3 bonuses in your first year!What we look forRequired
  • Must be 18 years old
  • Multiple shifts available
  • Minimum of six (6) months of customer service experience; one year or more call center experience preferred
Preferred
  • High school diploma or GED preferred
  • Excellent communication skills
  • Able to type between 20 - 25 wpm
  • Basic knowledge of computer applications
  • Ability to work efficiently under pressure
  • Strong problem-solving skills
  • Strong organizational skills
  • Strong work ethic
Day Shifts Available! Full TimeTraining Class Start Date:Monday, December 16th, 2024Time: 1:00 PM - 9:30 PM CST; Monday through Friday for 4 weeks

#JCI

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

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About Johnson Controls

Sourced by ZipRecruiter

Johnson Controls is a world leader in smart buildings, creating safe, healthy and sustainable spaces. For nearly 140 years, we’ve made buildings better and now we’re transforming them again with our award-winning digital technologies and services. We’re using artificial intelligence and data driven solutions to give you deeper insight into your building’s health, sustainability and performance. It’s changing the way we design, operate and maintain indoor environments and driving to a new era of autonomous buildings. We deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, hotels, manufacturing and beyond through OpenBlue, our comprehensive suite of connected solutions. Johnson Controls offers the world’s largest portfolio of building technology, software and services. Supported by a team of more than 100,000 dedicated employees working across 150 countries, we’re helping customers achieve their sustainability goals and power their mission.

Industry

Machinery manufacturing, water transportation, public safety statistics centers and offices and manufacturing

Company size

10,000+ Employees

Headquarters location

Milwaukee, WI, US

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