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Emergency Operator Jobs in Georgia (NOW HIRING)

Emergency Medicine Physician

Vidalia, GA · On-site

$257.05 - $278.25/wk

& Requirements Emergency Medicine Physician StartDate: ASAP Available Shifts: 8;10;12 Pay Rate: $257 ... We offer a single-partner approach to optimize labor sources, increase operating margins, and ...

& Requirements Emergency Medicine Physician StartDate: ASAP Available Shifts: 8;10;12 Pay Rate: $257 ... We offer a single-partner approach to optimize labor sources, increase operating margins, and ...

Utility Operator

Tate, GA · On-site

$20.96/hr

The Utility Operator plays a crucial role in maintaining the efficiency and safety of our ... Participate in emergency response drills and contribute to the development of emergency ...

Ability to work overtime, on-call assignments, and emergency repair situations. * Experience ... Standard Operating Procedures What you need to be successful in this role The successful ...

Ability to work overtime, on-call assignments, and emergency repair situations. * Experience ... Standard Operating Procedures What you need to be successful in this role The successful ...

Ability to work overtime, on-call assignments, and emergency repair situations. * Experience ... Standard Operating Procedures What you need to be successful in this role The successful ...

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Emergency Operator information

See Georgia salary details

$12

$18

$20

How much do emergency operator jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for emergency operator in Georgia is $18.11, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $19.28 per hour, depending on experience, location, and employer.

What is an emergency operator?

Emergency Operators, also known as 911 dispatchers or emergency dispatchers, are trained professionals who receive and manage emergency calls from the public. They gather essential information, assess the situation, and coordinate the appropriate emergency response, such as police, fire, or medical services. Emergency Operators play a critical role in ensuring that help is dispatched quickly and efficiently, often providing life-saving instructions to callers before first responders arrive. Their work requires excellent communication skills, the ability to stay calm under pressure, and knowledge of emergency procedures.

What skills and qualifications are needed to be an emergency operator?

To thrive as an Emergency Operator, you need excellent communication, multitasking abilities, and a strong understanding of emergency protocols, often supported by a high school diploma and specialized dispatcher training. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and possibly certifications such as Emergency Medical Dispatcher (EMD) are typically required. Outstanding stress management, decision-making, and empathy help you remain calm and effective during high-pressure situations. These skills ensure that critical information is relayed accurately and efficiently, directly impacting emergency response outcomes and public safety.

What challenges do emergency operators face and how are they supported?

Emergency Operators often encounter high-pressure scenarios where they must quickly assess situations, provide clear instructions, and coordinate with emergency responders, all while maintaining composure. The emotional intensity of handling urgent calls, sometimes involving life-or-death situations, can be challenging. To support operators, many organizations provide ongoing training in crisis communication, regular debriefing sessions, and access to mental health resources. Teamwork and strong supervisory support also play a crucial role in managing stress and ensuring effective responses.

What is the difference between Emergency Operator vs Emergency Dispatcher?

AspectEmergency OperatorEmergency Dispatcher
Required CredentialsHigh school diploma, CPR certification often preferredHigh school diploma, emergency communication training
Work EnvironmentCall centers, emergency response centersDispatch centers, emergency services offices
Employer & Industry UsagePolice, fire, EMS agenciesPolice, fire, EMS agencies
Common Search & ComparisonEmergency OperatorEmergency Dispatcher

Emergency Operators and Emergency Dispatchers often perform similar roles in emergency response, handling calls and coordinating services. While the terms are sometimes used interchangeably, Emergency Operators typically focus on initial call intake and basic assistance, whereas Emergency Dispatchers are more involved in coordinating and dispatching emergency units. Both roles require communication skills and emergency response knowledge, but their specific duties and training may vary depending on the agency.

How easy is it to get hired as an emergency operator?

Getting hired as an emergency operator typically requires a high school diploma or equivalent, strong communication skills, and the ability to handle stressful situations. Employers often conduct background checks and may require certification or training, which can vary by region but generally involves completing a training program before employment.

What do emergency operators do?

Emergency operators answer emergency calls and assess the situation to dispatch appropriate services such as police, fire, or medical personnel. They gather critical information, provide instructions to callers, and maintain communication until help arrives, often working in a call center environment with specialized communication tools.

What job categories do people searching Emergency Operator jobs in Georgia look for?

The top searched job categories for Emergency Operator jobs in Georgia are:

Infographic showing various Emergency Operator job openings in Georgia as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 16% Part Time, and 4% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $37,676 per year, or $18.1 per hour.

TRT020-Highway Emergency Response Operator (HERO) Trainee

State of Georgia

Atlanta, GA • On-site

Full-time

Re-posted 23 days ago


State Of Georgia rating

7.5

Company rating: 7.5 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

29th of 50 rated states


Job description

JOB SUMMARY: Under direct supervision, trains to detect, respond to, and manage congestion causing incidents on the metropolitan interstate system Learns various emergency response procedures used to assist motorists with disabled vehicles and removes congestion causing incidents from the metropolitan interstate system
Description of Job Duties: Under immediate supervision, trains to detect, respond to, and manage congestion causing incidents on the metropolitan interstate system. Learns various emergency response procedures used to assist motorists with disabled vehicles, remove congestion causing incidents from the metropolitan interstate system, and observe/notify Transportation Management Center (TMC) of traffic flow/congestion problems. Attend training sessions in order to complete requirements for Highway Emergency Response Operator (H.E.R.O) certification.
MINIMUM QUALIFICATIONS: The selected candidate must meet the advertised minimum qualifications to include State Entry Qualifications as well as Agency Specific Minimum Qualifications
STATE ENTRY QUALIFICATIONS:
High school diploma/GED AND valid driver's license.
AGENCY SPECIFIC QUALIFICATIONS:
  • Committed to comprehend, learn and perform various emergency response procedures used to assist motorists with disabled vehicles, remove congestion causing incidents from the metropolitan interstate system, and observe/notify Transportation Management Center (TMC).
  • Must be able to work in and around interstate traffic.
  • Must be able to perform the following physical attributes:
    • Lifts and carries job related equipment and material including but not limited to roadway, accident, and vehicle debris in a variety of environmental and physically demanding conditions.
    • Lifts and carries job related equipment and materials including but not limited to a hydraulic jack (weighing 75 pounds), truck tires, oil adsorbent, and multiple traffic cones, in a variety of environmental and physical demanding conditions.
    • Climbs and/or balances on vehicles, slopes, hills, roadway structures of varying heights to complete tasks in a variety of environmental conditions.
    • Walks, hikes, and/or crawls through incident sites possibly including rough terrain and obstacles to complete tasks in a variety of environmental conditions.
    • Stands and sits for extended periods of time to maintain work zone safety.
  • Must be able to demonstrate exceptional customer service experience.
  • Demonstrated competencies in basic reading and writing, receiving and responding to verbal communications in an appropriate manner.
  • Demonstrated ability to learn multiple computer programs/systems.
  • Demonstrated competencies in working and communicating with supervisors and co-workers in a professional and cooperative manner.
  • Maintaining composure in stressful situations.
  • Displays a high level of commitment toward work and a high standard of ethical conduct.
  • Must be able to work a flexible schedule and adapt to change.
  • Display a professional image.

AGENCY PREFERRED QUALIFICATIONS:
  • Experience in a lead/supervisory role that demonstrates excellent customer service skills.
  • Basic knowledge of operations in emergency services.
  • Work experience in or with EMS, Fire, Law Enforcement, or other first responder positions
  • Possesses a Commercial Drivers License.
  • Basic knowledge of proper radio protocol (i.e. Phonetic alphabet).
  • Basic knowledge of auto repair procedures and/or basic traffic control methods.
  • Demonstrated ability to reason and make routine, sound decisions based on narrowly defined criteria or guidelines.
  • Ability to effectively guide or direct others at an incident scene.
  • Ability to manage own time effectively.
  • Ability to gather and organize information effectively

High school diploma/GED and valid driver's license.

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