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Email Support Jobs (NOW HIRING)

CrewBloom

Customer Support Associate

$18 - $24.50/hr

Maintain proactive and consistent communication with clients, primarily through email. * Support ongoing customer engagement and satisfaction. Issue Resolution & Support * Address customer questions ...

RemX

Be Seen First

Technical Support Specialist

Columbus, OH · On-site

$19/hr

Technical Support Representative Columbus, OH | $19/hr | Temp-to-Hire | 5 Openings We're hiring Technical Support Representatives to provide phone and email support for customers and retail partners.

New

Managed Staffing

Email Developer

Orlando, FL · On-site

$31 - $36/hr

Support light front-end web tasks (landing pages/microsites) as needed. Requirements: * 3+ years of email, digital design, or marketing experience. * Expert in HTML/CSS for email; strong SFMC ...

LeadingResponse

Email Specialist

Tampa, FL · On-site

Document email marketing processes, best practices, and campaign procedures to support consistency across the team. * Stay current on email deliverability standards, design trends, and AI tool ...

C2 Staffing

Email Marketer

Brookfield, WI · Hybrid

$32 - $36/hr

C2's client, a respected nonprofit organization supporting a national professional community through education, research, and professional development, seeks an Email Marketer to provide immediate ...

AllSTEM Connections

Email Developer

Orlando, FL · On-site

$74K/yr

Job Title: Senior Email Developer & Automation Engineer (SFMC / HubSpot) Role Overview We are ... Support platform migration efforts including template mapping and data modeling. • QA ...

Texas Capital Bank

Email Marketer

Austin, TX · On-site

Support the creation and maintenance of email templates, Cloud Pages, and subscription lists * Help monitor campaign performance and contribute to reporting and insights * Participate in A/B testing ...

RME MASTER

Email Specialist

Tampa, FL · On-site

Document email marketing processes, best practices, and campaign procedures to support consistency across the team. * Stay current on email deliverability standards, design trends, and AI tool ...

Texascapitalbank

Email Marketer

Austin, TX · On-site

Support the creation and maintenance of email templates, Cloud Pages, and subscription lists * Help monitor campaign performance and contribute to reporting and insights * Participate in A/B testing ...

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How much do email support jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for email support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is an email support specialist?

An Email Support specialist is a customer service professional responsible for assisting customers, answering inquiries, and resolving issues via email communication. They handle a wide range of tasks such as addressing product or service questions, processing orders, troubleshooting problems, and providing detailed information in written form. Their role requires strong written communication skills, attention to detail, and the ability to handle multiple requests efficiently. Email Support specialists often work in various industries including e-commerce, technology, and telecommunications.

What skills and qualifications are needed to thrive as an email support specialist?

To thrive as an Email Support Specialist, you need excellent written communication skills, attention to detail, and a customer service mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing tools, and knowledge bases is typically required. Patience, problem-solving abilities, and time management are standout soft skills for this position. These skills are crucial for efficiently resolving customer inquiries, maintaining high satisfaction, and managing high volumes of support requests.

What are common challenges faced by email support professionals, and how can they be managed?

Email Support professionals often handle high volumes of inquiries, which can lead to repetitive tasks and tight response time targets. Managing customer expectations and ensuring clear, empathetic communication are essential, especially when resolving complex issues without face-to-face interaction. To succeed, it's important to develop strong organizational skills, utilize available templates and knowledge bases efficiently, and collaborate closely with other support or technical teams to escalate or resolve difficult cases. Regular training and feedback sessions can also help team members stay updated on best practices and improve performance.

What is the difference between Email Support vs Customer Service Representative?

AspectEmail SupportCustomer Service Representative
Primary Communication MethodEmailPhone, in-person, email, chat
Work EnvironmentRemote or office-basedOffice, call centers, remote
Required SkillsWritten communication, patience, technical knowledgeVerbal communication, problem-solving, interpersonal skills
Common CertificationsCustomer service certifications, technical certificationsCustomer service certifications, communication skills training

While both roles focus on assisting customers, Email Support primarily handles inquiries via email, requiring strong written communication and technical knowledge. Customer Service Representatives often communicate through multiple channels, including phone and in-person, emphasizing verbal skills. Understanding these differences helps employers and job seekers find the right fit based on communication preferences and skill sets.

More about Email Support jobs

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What are the most commonly searched types of Email Support jobs?

The most popular types of Email Support jobs are:

What states have the most Email Support jobs?

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What are popular job titles related to Email Support jobs?

For Email Support jobs, the most frequently searched job titles are:

Email Support jobs near you
Infographic showing various Email Support job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

German customer support agent - Remote freelance

Remote

Cross Border Talents
See more jobs at Cross Border Talentsexternal

$19.25 - $25.50/hr

Other

Re-posted 23 days ago

Job description

German Customer Support Agent - Remote Freelance

Monaco di Baviera, Germany Or refer someone Job Openings German Customer Support Agent - Remote Freelance

About the Job German Customer Support Agent - Remote Freelance

Freelance Customer Support via Email for German Speakers

Are you looking for a fully remote and flexible job? We are hiring freelance email customer support agents for international companies.

What We Offer

  • 100% remote work from anywhere in the world Monday to Friday, daytime shifts only
  • No calls or sales, only email support
  • Fixed hourly rate of 15euro
  • Paid training before starting
  • Stable and long-term collaboration

Requirements

  • C1 level German speaker with good English skills
  • Freelancer status with the ability to issue invoices
  • Reliability and attention to detail in written communication

You will never pay anything to get the job, and even during training, we will pay you 15euro per hour.

Or refer someone

Apply