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Email Support Jobs (NOW HIRING)

Managed Staffing

Email Developer

Orlando, FL · On-site

$31 - $36/hr

Support light front-end web tasks (landing pages/microsites) as needed. Requirements: * 3+ years of email, digital design, or marketing experience. * Expert in HTML/CSS for email; strong SFMC ...

See's Candy Shops, Inc.

Email Designer

San Francisco, CA · On-site

$90K - $105K/yr

Concept and execute visually compelling, performance-driven email campaigns that support marketing strategy and brand vision across channels. This role is focused on delivering high-quality email ...

Greater Good Charities

Email Manager

Seattle, WA · Remote

To date, we have provided over $1B in aid, expertise, and funding in 121 countries in support of this mission. Position Overview: Greater Good Charities is seeking a dynamic and versatile Email ...

Greater Good Charities

Email Manager

Seattle, WA · Remote

To date, we have provided over $1B in aid, expertise, and funding in 121 countries in support of this mission. Position Overview: Greater Good Charities is seeking a dynamic and versatile Email ...

Altec

Email Administrator

Birmingham, AL · On-site

User Support and Training: * Provide technical support for email-related issues to end-users, including troubleshooting and resolving complex problems with email and related applications such as ...

Hangar Worldwide

Email Developer

Blair, OK

Coach and support other Email Developers in fulfill their tasks and improving their skills. * Ensure that implementation matches the design, including syncing. * Create JavaScript animations (basic ...

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Email Support information

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How much do email support jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for email support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is an Email Support specialist?

An Email Support specialist is a customer service professional responsible for assisting customers, answering inquiries, and resolving issues via email communication. They handle a wide range of tasks such as addressing product or service questions, processing orders, troubleshooting problems, and providing detailed information in written form. Their role requires strong written communication skills, attention to detail, and the ability to handle multiple requests efficiently. Email Support specialists often work in various industries including e-commerce, technology, and telecommunications.

What are some common challenges faced by Email Support professionals, and how can they be effectively managed?

Email Support professionals often handle high volumes of inquiries, which can lead to repetitive tasks and tight response time targets. Managing customer expectations and ensuring clear, empathetic communication are essential, especially when resolving complex issues without face-to-face interaction. To succeed, it's important to develop strong organizational skills, utilize available templates and knowledge bases efficiently, and collaborate closely with other support or technical teams to escalate or resolve difficult cases. Regular training and feedback sessions can also help team members stay updated on best practices and improve performance.

What is the difference between Email Support vs Customer Service Representative?

AspectEmail SupportCustomer Service Representative
Primary Communication MethodEmailPhone, in-person, email, chat
Work EnvironmentRemote or office-basedOffice, call centers, remote
Required SkillsWritten communication, patience, technical knowledgeVerbal communication, problem-solving, interpersonal skills
Common CertificationsCustomer service certifications, technical certificationsCustomer service certifications, communication skills training

While both roles focus on assisting customers, Email Support primarily handles inquiries via email, requiring strong written communication and technical knowledge. Customer Service Representatives often communicate through multiple channels, including phone and in-person, emphasizing verbal skills. Understanding these differences helps employers and job seekers find the right fit based on communication preferences and skill sets.

What are the key skills and qualifications needed to thrive as an Email Support Specialist, and why are they important?

To thrive as an Email Support Specialist, you need excellent written communication skills, attention to detail, and a customer service mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing tools, and knowledge bases is typically required. Patience, problem-solving abilities, and time management are standout soft skills for this position. These skills are crucial for efficiently resolving customer inquiries, maintaining high satisfaction, and managing high volumes of support requests.
More about Email Support jobs
What cities are hiring for Email Support jobs? Cities with the most Email Support job openings:
What are the most commonly searched types of Email Support jobs? The most popular types of Email Support jobs are:
What states have the most Email Support jobs? States with the most job openings for Email Support jobs include:
What job categories do people searching Email Support jobs look for? The top searched job categories for Email Support jobs are:
Email Support jobs near you
Infographic showing various Email Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Customer Service Representative

Acetech Group Corporation

Seattle, WA • On-site

$18.25 - $24.75/hr

Contractor

Re-posted 6 days ago

Job description

 
Greetings!!
 
Hiring Customer Service Representative in Seattle, WA.
 

Customer Service Representative – Office-Based Support (Downtown Seattle)

Position Overview:
We are seeking dependable and resilient Customer Service Representatives to join our team in a high-performance, office-based environment. The ideal candidate will have a solid work history and experience in phone and email support. This is a 100% onsite role in Downtown Seattle with excellent benefits and strong earning potential.

Key Responsibilities:

  • Provide professional and courteous phone and email support to customers.

  • Troubleshoot and resolve customer inquiries and issues efficiently.

  • Maintain accurate records of interactions using internal systems.

  • Deliver consistent, high-quality service while meeting performance goals.

  • Work collaboratively with team members and escalate issues as needed.

  • Handle high-stress interactions with professionalism and resilience.

Qualifications:

  • Minimum 1 year of customer service experience in an office-based phone/email support role.

  • Demonstrated solid and consistent job tenure (minimum 1 year at the most recent job).

  • Must be thick-skinned and able to handle demanding or high-pressure situations.

  • Strong communication and interpersonal skills.

  • Flexibility to work 1st, 2nd, or 3rd shift as part of 24/7 coverage.