ZipRecruiter

Log In

1

Email Support Jobs (NOW HIRING)

Bergelectric

IT Technical Support

Carlsbad, CA

$26 - $40/hr

Communicate effectively with end-users via ticketing system and email. * Support Windows 10 based environment. * Troubleshoot technical issues in an efficient manner. * Deploy, troubleshoot, and ...

Bergelectric

IT Technical Support

Carlsbad, CA

$26 - $40/hr

Communicate effectively with end-users via ticketing system and email. * Support Windows 10 based environment. * Troubleshoot technical issues in an efficient manner. * Deploy, troubleshoot, and ...

Greater Good Charities

Email Manager

Seattle, WA · On-site

$60K - $65K/yr

To date, we have provided over $1B in aid, expertise, and funding in 121 countries in support of this mission. Position Overview: Greater Good Charities is seeking a dynamic and versatile Email ...

1r Agency

Email Designer

Miami, FL

Create supporting visual assets using creative programs like Figma, Photoshop, Jitter, After Effects, and Illustrator. * Optimize email layouts for usability, readability, and performance across ...

Managed Staffing

Email Developer

Orlando, FL · On-site

$31 - $36/hr

Support light front-end web tasks (landing pages/microsites) as needed. Requirements: * 3+ years of email, digital design, or marketing experience. * Expert in HTML/CSS for email; strong SFMC ...

Flourish

Email Marketer

New York, NY

$99K - $131K/yr

Support as needed on LI posts, paid and organic, in conjunction with PR and content team Minimum Qualifications * Bachelor's degree * 5+ years marketing experience * 2+ years of email marketing ...

Avacend Inc

Desktop Support Engineer

Stamford, CT · On-site

Services delivered at: 600 Washington Blvd., Stamford, CT (Primary Site) 35 Nutmeg Drive, Trumbull, CT (Disaster Recovery Site) Walk-up, phone, and email support with no appointment needed. Full ...

Flourish

Email Marketer

New York, NY · On-site

$99K - $131K/yr

You have an in-depth knowledge of email systems, preferably Hubspot, and love to send great emails ... Support as needed on LI posts, paid and organic, in conjunction with PR and content team Minimum ...

next page

Showing results 1-20

All JobsEmail Support Jobs

Email Support information

See salary details

$11

$18

$26

How much do email support jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for email support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is an Email Support specialist?

An Email Support specialist is a customer service professional responsible for assisting customers, answering inquiries, and resolving issues via email communication. They handle a wide range of tasks such as addressing product or service questions, processing orders, troubleshooting problems, and providing detailed information in written form. Their role requires strong written communication skills, attention to detail, and the ability to handle multiple requests efficiently. Email Support specialists often work in various industries including e-commerce, technology, and telecommunications.

What are some common challenges faced by Email Support professionals, and how can they be effectively managed?

Email Support professionals often handle high volumes of inquiries, which can lead to repetitive tasks and tight response time targets. Managing customer expectations and ensuring clear, empathetic communication are essential, especially when resolving complex issues without face-to-face interaction. To succeed, it's important to develop strong organizational skills, utilize available templates and knowledge bases efficiently, and collaborate closely with other support or technical teams to escalate or resolve difficult cases. Regular training and feedback sessions can also help team members stay updated on best practices and improve performance.

What is the difference between Email Support vs Customer Service Representative?

AspectEmail SupportCustomer Service Representative
Primary Communication MethodEmailPhone, in-person, email, chat
Work EnvironmentRemote or office-basedOffice, call centers, remote
Required SkillsWritten communication, patience, technical knowledgeVerbal communication, problem-solving, interpersonal skills
Common CertificationsCustomer service certifications, technical certificationsCustomer service certifications, communication skills training

While both roles focus on assisting customers, Email Support primarily handles inquiries via email, requiring strong written communication and technical knowledge. Customer Service Representatives often communicate through multiple channels, including phone and in-person, emphasizing verbal skills. Understanding these differences helps employers and job seekers find the right fit based on communication preferences and skill sets.

What are the key skills and qualifications needed to thrive as an Email Support Specialist, and why are they important?

To thrive as an Email Support Specialist, you need excellent written communication skills, attention to detail, and a customer service mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing tools, and knowledge bases is typically required. Patience, problem-solving abilities, and time management are standout soft skills for this position. These skills are crucial for efficiently resolving customer inquiries, maintaining high satisfaction, and managing high volumes of support requests.
More about Email Support jobs
What cities are hiring for Email Support jobs? Cities with the most Email Support job openings:
What are the most commonly searched types of Email Support jobs? The most popular types of Email Support jobs are:
What states have the most Email Support jobs? States with the most job openings for Email Support jobs include:
What job categories do people searching Email Support jobs look for? The top searched job categories for Email Support jobs are:
Email Support jobs near you

Freelance Customer Support Agent for Korean Speakers

Cross Border Talents

Remote

$19.25 - $25.50/hr

Other

Posted 3 days ago

Job description

Freelance Customer Support Agent for Korean Speakers

London, United Kingdom Or refer someone Job Openings Freelance Customer Support Agent for Korean Speakers

About the Job Freelance Customer Support Agent for Korean Speakers

Freelance Email Customer Support for Korean Speakers

Are you looking for a fully remote and flexible job? We are hiring freelance email customer support agents for international companies.

What We Offer

  • 100% remote work from anywhere in the world
  • Monday to Friday, daytime shifts only
  • No phone calls or sales, just email support
  • Fixed hourly rate of 10euro
  • Paid training before starting
  • Stable and long-term collaboration

Requirements

  • C1 level Korean speaker with good English skills
  • Freelancer status with the ability to issue invoices
  • Reliability and strong attention to detail in written communication

You will never be asked to pay anything to get the job. Even training is paid at 10euro per hour.

Or refer someone

Apply