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Remote Email Support Assistant Jobs (NOW HIRING)

Essence Journey

Remote Service Support Assistant

Encino, CA · Remote

$16.75 - $22.25/hr

... assist with day-to-day service-related tasks. This role involves supporting general operations ... Communicating promptly via email and tools provided Ideal Candidate: * Responsive and proactive

The Pennsylvania State University

$34K - $45K/yr

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... administrative support assistant positions on the Admissions Services and Evaluation Team.

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Remote Email Support Assistant information

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$11

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$26

How much do remote email support assistant jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for remote email support assistant in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Remote Email Support Assistant vs Customer Service Representative?

AspectRemote Email Support AssistantCustomer Service Representative
CredentialsBasic computer skills, communication skillsSimilar credentials, often with additional customer service training
Work EnvironmentRemote, home-basedRemote or in-office, depending on employer
Industry UsageCommon in tech, e-commerce, and service sectorsWidespread across various industries including retail, telecom, and finance
Job FocusHandling email inquiries, providing support via emailHandling customer inquiries via phone, email, or chat

The Remote Email Support Assistant primarily manages customer support through email, focusing on written communication. In contrast, a Customer Service Representative may handle inquiries via multiple channels, including phone and chat. Both roles require strong communication skills and often similar credentials, but the Remote Email Support Assistant specializes in email-based support, making it ideal for remote work environments.

More about Remote Email Support Assistant jobs
What cities are hiring for Remote Email Support Assistant jobs? Cities with the most Remote Email Support Assistant job openings:
What are the most commonly searched types of Remote Email Support jobs? The most popular types of Remote Email Support jobs are:
What states have the most Remote Email Support Assistant jobs? States with the most job openings for Remote Email Support Assistant jobs include:
What job categories do people searching Remote Email Support Assistant jobs look for? The top searched job categories for Remote Email Support Assistant jobs are:
Remote Email Support Assistant jobs near you
Infographic showing various Remote Email Support Assistant job openings in the United States as of June 2026, with employment types broken down into 38% Full Time, 61% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
Email Support Specialist

Email Support Specialist

Erie Neighborhood House

Chicago, IL • On-site, Remote

Full-time

Posted 27 days ago

Job description

Description

We are currently seeking an Email Support Specialist to join Erie Neighborhood House, a non-profit organization based in Chicago. As an Email Support Specialist, you will play a crucial role in providing timely and efficient support to our clients and stakeholders via email communication. This position is vital to ensuring a positive experience for our community members and maintaining strong relationships with our partners. You will be involved in a variety of projects aimed at enhancing our services and outreach efforts, making this role essential to our organization's mission.

Responsibilities:
  • Respond to customer inquiries and concerns via email in a professional and timely manner.
  • Provide accurate information about our programs, services, and events to clients and partners
  • Collaborate with team members to improve response times and customer satisfaction metrics.
  • Identify recurring issues and recommend process improvements to prevent future occurrences.
  • Maintain detailed records of all email correspondence for reference and reporting purposes.
  • Assist in creating email templates and FAQs to streamline responses and improve efficiency.
Requirements:
  • Excellent written communication skills with a keen eye for detail and grammar.
  • Ability to work independently and manage time effectively in a remote work environment.
  • Proficiency in email management tools and customer relationship management (CRM) systems.
  • Adaptability to learn new processes and procedures quickly.
  • Experience in a similar role or customer service position is preferred but not required.
  • Passion for helping others and making a positive impact in the community.