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Flexible Remote Email Support Jobs (NOW HIRING)

Essence Journey

Remote Customer Support Associate

Boston, MA · Remote

$19 - $26/hr

Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling ... Flexible remote work schedule * Professional development opportunities and access to training ...

Essence Journey

Remote Customer Support Associate

Miami, FL · Remote

$16.75 - $23/hr

Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling ... Flexible remote work schedule * Professional development opportunities and access to training ...

Essence Journey

Remote Customer Support Associate

Orlando, FL · Remote

$16.25 - $22.50/hr

Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling ... Flexible remote work schedule * Professional development opportunities and access to training ...

Essence Journey

Remote Customer Support Associate

Encino, CA · Remote

$18.25 - $25.25/hr

Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling ... Flexible remote work schedule * Professional development opportunities and access to training ...

Essence Journey

Remote Customer Support Associate

Anaheim, CA · Remote

$18.25 - $25/hr

Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling ... Flexible remote work schedule * Professional development opportunities and access to training ...

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How much do flexible remote email support jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for flexible remote email support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.
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Flexible Remote Email Support jobs near you
Email Support Specialist

Email Support Specialist

Erie Neighborhood House

Chicago, IL • On-site, Remote

Full-time

Posted 27 days ago

Job description

Description

We are currently seeking an Email Support Specialist to join Erie Neighborhood House, a non-profit organization based in Chicago. As an Email Support Specialist, you will play a crucial role in providing timely and efficient support to our clients and stakeholders via email communication. This position is vital to ensuring a positive experience for our community members and maintaining strong relationships with our partners. You will be involved in a variety of projects aimed at enhancing our services and outreach efforts, making this role essential to our organization's mission.

Responsibilities:
  • Respond to customer inquiries and concerns via email in a professional and timely manner.
  • Provide accurate information about our programs, services, and events to clients and partners
  • Collaborate with team members to improve response times and customer satisfaction metrics.
  • Identify recurring issues and recommend process improvements to prevent future occurrences.
  • Maintain detailed records of all email correspondence for reference and reporting purposes.
  • Assist in creating email templates and FAQs to streamline responses and improve efficiency.
Requirements:
  • Excellent written communication skills with a keen eye for detail and grammar.
  • Ability to work independently and manage time effectively in a remote work environment.
  • Proficiency in email management tools and customer relationship management (CRM) systems.
  • Adaptability to learn new processes and procedures quickly.
  • Experience in a similar role or customer service position is preferred but not required.
  • Passion for helping others and making a positive impact in the community.