2

Flexible Remote Email Support Jobs (NOW HIRING)

This is a flexible remote opportunity to support students while working from home. Position Details ... Email colton.towe@soliant.com or call/text 470-682-2356 for immediate consideration. 1099 ...

To date, we have provided over $1B in aid, expertise, and funding in 121 countries in support of ... Proven ability to work effectively in a remote environment with minimal supervision, while also ...

To date, we have provided over $1B in aid, expertise, and funding in 121 countries in support of ... Proven ability to work effectively in a remote environment with minimal supervision, while also ...

Travel Planner (Remote/Flexible)

Seattle, WA · Remote

$61K - $84K/yr

Deliver excellent customer service and ongoing trip support. Qualifications * Strong organizational ... What We Offer * Flexible, remote work opportunities. * Ongoing training and professional ...

next page

Showing results 1-20

Flexible Remote Email Support information

See salary details

$14

$26

$44

How much do flexible remote email support jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for flexible remote email support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.
What cities are hiring for Flexible Remote Email Support jobs? Cities with the most Flexible Remote Email Support job openings:
What are the most commonly searched types of Remote Email Support jobs? The most popular types of Remote Email Support jobs are:
What states have the most Flexible Remote Email Support jobs? States with the most job openings for Flexible Remote Email Support jobs include:
Customer Service Specialist (Ecommerce) (Remote)

Customer Service Specialist (Ecommerce) (Remote)

VASL

San Francisco, CA • Remote

$20 - $26.25/hr

Full-time

Posted 6 days ago


Job description

Title: Customer Service Specialist (Ecommerce)

Job Type: Full-Time, Remote

Timings: 9 PM - 4 AM (Pakistan Standard Time)


Overview:
We're looking for a customer-focused Customer Service Specialist who can not only handle day-to-day support, but also help us implement AI tools to streamline and improve customer experience. This role combines hands-on support with process improvement and automation.

Key Responsibilities:


  • Respond to customer inquiries via email, phone, and chat
  • Assist with orders, shipping, returns, and product questions
  • Manage shipments using ShipStation
  • Troubleshoot delivery issues and order errors
  • Process refunds, replacements, and updates
  • Answer reviews
    AI & Automation (Key Part of Role)
  • Identify repetitive customer questions and patterns
  • Help implement AI tools and automation to handle FAQs (order status, shipping, returns, etc.)
  • Create and refine response templates and knowledge base content
  • Train and improve AI responses to match brand voice
  • Monitor performance and suggest improvements to reduce support volume
    Requirements:
  • 1-3 years of eCommerce customer service experience
  • Must be proficient in ShipStationStrong written and verbal communication skills
  • Comfortable handling both calls and high-volume email support
  • Interest or experience in AI tools, automation, or process improvement

Employment Type: FULL_TIME

VASL logo

About VASL

Sourced by ZipRecruiter

Industry

Business management consulting

Company size

11 - 50 Employees

Headquarters location

San Francisco, CA, US