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Remote Email Support Assistant Jobs in Georgia (NOW HIRING)

Remote (U.S. based) About Equivity : Equivity provides virtual paralegal, administrative, reception ... Email & Communication Support: Assist with inbox management, drafting routine correspondence, and ...

Remote (U.S. based) About Equivity : Equivity provides virtual paralegal, administrative, reception ... Email & Communication Support: Assist with inbox management, drafting routine correspondence, and ...

Remote Customer Support Specialist

Atlanta, GA · Remote

$17.25 - $23.25/hr

Job Overview We are seeking a Remote Customer Support Specialist to assist customers with general ... Respond to customer questions through email and message-based support * Provide clear, friendly ...

Sr. Email Marketing Manager

Atlanta, GA · On-site +1

$100K - $125K/yr

Own the full email lifecycle for a PLG business across two brands, including lead nurturing ... planning support. * WORK WHEREVER: Our flexible remote work offerings allow you to work wherever ...

$40K - $50K/yr

... email. * A reliable home/remote work setup and the self-discipline to run a high-volume desk ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Deliver exceptional technical support via Helpdesk, email, and remote sessions, ensuring prompt ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Deliver exceptional technical support via Helpdesk, email, and remote sessions, ensuring prompt ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

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Remote Email Support Assistant information

What is the difference between Remote Email Support Assistant vs Customer Service Representative?

AspectRemote Email Support AssistantCustomer Service Representative
CredentialsBasic computer skills, communication skillsSimilar credentials, often with additional customer service training
Work EnvironmentRemote, home-basedRemote or in-office, depending on employer
Industry UsageCommon in tech, e-commerce, and service sectorsWidespread across various industries including retail, telecom, and finance
Job FocusHandling email inquiries, providing support via emailHandling customer inquiries via phone, email, or chat

The Remote Email Support Assistant primarily manages customer support through email, focusing on written communication. In contrast, a Customer Service Representative may handle inquiries via multiple channels, including phone and chat. Both roles require strong communication skills and often similar credentials, but the Remote Email Support Assistant specializes in email-based support, making it ideal for remote work environments.

What are the most commonly searched types of Remote Email Support jobs in Georgia? The most popular types of Remote Email Support jobs in Georgia are:
What are popular job titles related to Remote Email Support Assistant jobs in Georgia? For Remote Email Support Assistant jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Remote Email Support Assistant jobs in Georgia look for? The top searched job categories for Remote Email Support Assistant jobs in Georgia are:
What cities in Georgia are hiring for Remote Email Support Assistant jobs? Cities in Georgia with the most Remote Email Support Assistant job openings:
Legal Executive Assistant

Legal Executive Assistant

Equivity, Inc.

Atlanta, GA • Remote

$23/hr

Full-time

Medical, Dental, Vision

This job post has expired 2 days ago. Applications are no longer accepted.


Job description

Pay: $23.00 per hour

Work Location: Remote (U.S. based)

About Equivity:

Equivity provides virtual paralegal, administrative, reception, staffing and marketing services to attorneys and businesses nationwide. Our team works remotely while maintaining a collaborative, professional environment built on long-term support, consistency, and client success.

Why You’ll Love Working Here

At Equivity, you are part of a dedicated, internally managed team of legal professionals—not a temporary placement. We provide ongoing work with established attorneys while maintaining the flexibility of remote work. You’ll be supported by an experienced operations team and work in a collaborative, professional environment that values quality and long-term relationships.

Benefits and compensation:

  • $23 per hour - W2 employment

  • Medical, dental, and vision coverage

  • Paid sick time and employee discounts

  • Quarterly performance bonuses

  • Reimbursement of certain expenses

  • Professional development and advancement opportunities

  • Supportive and inclusive remote work culture

About the Role:

Equivity is seeking a reliable and detail-oriented Legal Assistant with hands-on experience using Clio to support attorneys and paralegals with administrative, client-facing, and workflow support tasks. This role is ideal for someone who enjoys working within established systems, staying organized, and contributing to a well-structured legal team environment.

In this role, you’ll work as part of a dedicated, long-term team of legal professionals, supporting attorneys while remaining fully backed by Equivity’s internal operations and leadership. This is a support-focused position where you’ll help keep matters organized and moving forward within clearly defined workflows.

What You Might Do

  • Case & Matter Support: Assist with setting up and maintaining matters within Clio or other case management systems, including updating contacts, notes, tasks, and documents

  • Client Intake & Coordination: Support intake workflows by scheduling consultations, sending engagement agreements, and helping ensure required information and documents are collected

  • Calendar & Scheduling: Assist with managing calendars, scheduling meetings and deadlines, and helping track important dates

  • Task & Workflow Support: Help maintain task lists and workflows to support ongoing case progression

  • Client Communication: Communicate with clients to gather information, provide updates, and support a professional experience

  • Billing & Administrative Support: Assist with time entry, invoicing support, and general administrative processes

  • Document Management: Upload, organize, and maintain documents within firm systems

  • Email & Communication Support: Assist with inbox management, drafting routine correspondence, and routing communications

  • Follow-Ups: Help track next steps and follow up on outstanding items to support case progress

  • Operational Support: Contribute to maintaining organized systems and supporting day-to-day practice operations

We\'re looking for:

  • At least 1 year of experience in a legal administrative, legal assistant, or litigation support role.

  • Hands-on experience using Clio in a legal setting

  • A completed bachelor\'s degree

  • Minimum availability of 20 hours/week to start

  • Ability to work independently and manage multiple cases

  • Strong attention to detail and communication skill

  • Proficiency with Microsoft Office and Adobe

  • Windows-based computer preferred

  • Availability and responsiveness within 1 hour during standard business hours (9:00 AM – 6:00 PM)

Equivity is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace.

To learn more about us, visit www.equivityva.com.