Join our team as a Senior Advisor, Email & SMS Marketing Enablement , where you'll lead the ... Develop advanced data management plans to support personalized marketing, including segmentation ...
Join our team as a Senior Advisor, Email & SMS Marketing Enablement , where you'll lead the ... Develop advanced data management plans to support personalized marketing, including segmentation ...
Fully Remote | Vacation Planning Support Representative
Atlanta, GA · Remote
$50K - $65K/yr
We are seeking a detail-oriented and customer-focused Vacation Planning Support Representative to assist clients with researching, coordinating, and organizing travel experiences. This fully remote ...
Fully Remote | Vacation Planning Support Representative
Atlanta, GA · Remote
$50K - $65K/yr
We are seeking a detail-oriented and customer-focused Vacation Planning Support Representative to assist clients with researching, coordinating, and organizing travel experiences. This fully remote ...
Fully Remote | Vacation Planning Support Representative
Atlanta, GA · On-site +1
$50K - $65K/yr
This fully remote role supports the vacation planning process from initial inquiry through ... Key Responsibilities: Assist clients with researching destinations, resorts, cruises, and vacation ...
Fully Remote | Vacation Planning Support Representative
Atlanta, GA · On-site +1
$50K - $65K/yr
This fully remote role supports the vacation planning process from initial inquiry through ... Key Responsibilities: Assist clients with researching destinations, resorts, cruises, and vacation ...
Fully Remote | Vacation Planning Support Representative
Atlanta, GA · Remote
$50K - $65K/yr
This fully remote role supports the vacation planning process from initial inquiry through ... Key Responsibilities: Assist clients with researching destinations, resorts, cruises, and vacation ...
Fully Remote | Vacation Planning Support Representative
Atlanta, GA · Remote
$50K - $65K/yr
This fully remote role supports the vacation planning process from initial inquiry through ... Key Responsibilities: Assist clients with researching destinations, resorts, cruises, and vacation ...
Remote Teletherapist (1099 Contractor)
Athens, GA · Remote
$18 - $23/hr
If you are prepared to elevate your career and join a model that truly supports the clinician, we ... Email Your CV: Forward your resume to gethired@seasonedrecruitment.com * Schedule a Call: Book a ...
Remote Teletherapist (1099 Contractor)
Athens, GA · Remote
$18 - $23/hr
If you are prepared to elevate your career and join a model that truly supports the clinician, we ... Email Your CV: Forward your resume to gethired@seasonedrecruitment.com * Schedule a Call: Book a ...
Position Overview We are looking for organized and customer-oriented individuals to support clients ... Responsibilities * Assist clients with coordination and reservation-related requests * Research and ...
Quick apply
Position Overview We are looking for organized and customer-oriented individuals to support clients ... Responsibilities * Assist clients with coordination and reservation-related requests * Research and ...
Customer Support Executive
Atlanta, GA · On-site +1
... email, or text What We Offer: ∙ Fully remote. Work from anywhere ∙ Flexible hours (full-time and part-time available) ∙ Comprehensive training and ongoing support ∙ A collaborative ...
Customer Support Executive
Atlanta, GA · On-site +1
... email, or text What We Offer: ∙ Fully remote. Work from anywhere ∙ Flexible hours (full-time and part-time available) ∙ Comprehensive training and ongoing support ∙ A collaborative ...
Senior Tax Accountant - Remote
Dunwoody, GA · On-site +1
$81K - $104K/yr
Senior Tax Accountant - Remote To Apply Now - email your resume to [email protected] Who: A fast ... Hiring immediately to support continued firm growth Where: 100% Remote (U.S.-based candidates only ...
Senior Tax Accountant - Remote
Dunwoody, GA · On-site +1
$81K - $104K/yr
Senior Tax Accountant - Remote To Apply Now - email your resume to [email protected] Who: A fast ... Hiring immediately to support continued firm growth Where: 100% Remote (U.S.-based candidates only ...
... email, or text What We Offer: ∙ Fully remote. Work from anywhere ∙ Flexible hours (full-time and part-time available) ∙ Comprehensive training and ongoing support ∙ A ...
Quick apply
... email, or text What We Offer: ∙ Fully remote. Work from anywhere ∙ Flexible hours (full-time and part-time available) ∙ Comprehensive training and ongoing support ∙ A ...
Associate Customer Support Technician
Atlanta, GA · On-site +1
$42K - $52K/yr
... this remote work opportunity based in the United States. In this position, you will assist our ... Answer real-time customer phone, email or chat inquiries related to questions or problems customers ...
Associate Customer Support Technician
Atlanta, GA · On-site +1
$42K - $52K/yr
... this remote work opportunity based in the United States. In this position, you will assist our ... Answer real-time customer phone, email or chat inquiries related to questions or problems customers ...
Associate Customer Support Technician
Atlanta, GA · On-site +1
$42K - $52K/yr
... this remote work opportunity based in the United States. In this position, you will assist our ... Answer real-time customer phone, email or chat inquiries related to questions or problems customers ...
Associate Customer Support Technician
Atlanta, GA · On-site +1
$42K - $52K/yr
... this remote work opportunity based in the United States. In this position, you will assist our ... Answer real-time customer phone, email or chat inquiries related to questions or problems customers ...
C2 Ops/Cyber Security
Warner Robins, GA · On-site +1
These are full-time remote positions with occasional travel to government sites Responsibilities EZA/CROWS Support: * Support identification of disconnects in USAF Assured PNT processes * Assist in ...
C2 Ops/Cyber Security
Warner Robins, GA · On-site +1
These are full-time remote positions with occasional travel to government sites Responsibilities EZA/CROWS Support: * Support identification of disconnects in USAF Assured PNT processes * Assist in ...
These are full-time remote positions with occasional travel to government sites EZA/CROWS Support: * Support identification of disconnects in USAF Assured PNT processes * Assist in the development of ...
These are full-time remote positions with occasional travel to government sites EZA/CROWS Support: * Support identification of disconnects in USAF Assured PNT processes * Assist in the development of ...
These are full-time remote positions with occasional travel to government sites Responsibilities EZA/CROWS Support: * Support identification of disconnects in USAF Assured PNT processes * Assist in ...
These are full-time remote positions with occasional travel to government sites Responsibilities EZA/CROWS Support: * Support identification of disconnects in USAF Assured PNT processes * Assist in ...
... inquiries via email, phone, and messaging platforms * Assist with travel bookings, changes ... Passionate about travel and helping others create memorable experiences What We Offer * 100% remote ...
... inquiries via email, phone, and messaging platforms * Assist with travel bookings, changes ... Passionate about travel and helping others create memorable experiences What We Offer * 100% remote ...
... inquiries via email, phone, and messaging platforms * Assist with travel bookings, changes ... Passionate about travel and helping others create memorable experiences What We Offer * 100% remote ...
... inquiries via email, phone, and messaging platforms * Assist with travel bookings, changes ... Passionate about travel and helping others create memorable experiences What We Offer * 100% remote ...
$26/hr
Provide training and training documentation in areas of expertise necessary to assist team members ... Effectively responds to emails, telephone calls, voicemails, Microsoft Teams messages, and ...
$26/hr
Provide training and training documentation in areas of expertise necessary to assist team members ... Effectively responds to emails, telephone calls, voicemails, Microsoft Teams messages, and ...
$26/hr
Provide training and training documentation in areas of expertise necessary to assist team members ... Effectively responds to emails, telephone calls, voicemails, Microsoft Teams messages, and ...
$26/hr
Provide training and training documentation in areas of expertise necessary to assist team members ... Effectively responds to emails, telephone calls, voicemails, Microsoft Teams messages, and ...
Customer Support Technician - Escalation (General/IT)
Atlanta, GA · Remote
$45K - $60K/yr
... remote work opportunity based in the United States or Canada. In this position, you will assist ... email. What You'll Do * Deliver professional, efficient, and empathetic customer support while ...
Customer Support Technician - Escalation (General/IT)
Atlanta, GA · Remote
$45K - $60K/yr
... remote work opportunity based in the United States or Canada. In this position, you will assist ... email. What You'll Do * Deliver professional, efficient, and empathetic customer support while ...
Entry-Level Tax Accountant (Remote)
Dunwoody, GA · On-site +1
Entry-Level Tax Accountant (Remote) To Apply Now - email your resume to [email protected] Location ... Prepare and assist with federal and state tax returns for individuals and businesses * Support ...
Entry-Level Tax Accountant (Remote)
Dunwoody, GA · On-site +1
Entry-Level Tax Accountant (Remote) To Apply Now - email your resume to [email protected] Location ... Prepare and assist with federal and state tax returns for individuals and businesses * Support ...
Remote Email Support Assistant information
What is the difference between Remote Email Support Assistant vs Customer Service Representative?
| Aspect | Remote Email Support Assistant | Customer Service Representative |
|---|---|---|
| Credentials | Basic computer skills, communication skills | Similar credentials, often with additional customer service training |
| Work Environment | Remote, home-based | Remote or in-office, depending on employer |
| Industry Usage | Common in tech, e-commerce, and service sectors | Widespread across various industries including retail, telecom, and finance |
| Job Focus | Handling email inquiries, providing support via email | Handling customer inquiries via phone, email, or chat |
The Remote Email Support Assistant primarily manages customer support through email, focusing on written communication. In contrast, a Customer Service Representative may handle inquiries via multiple channels, including phone and chat. Both roles require strong communication skills and often similar credentials, but the Remote Email Support Assistant specializes in email-based support, making it ideal for remote work environments.
Sr Advisor - Email and SMS Marketing Enablement (Memphis, TN or Remote in USA)
Atlanta, GA • Remote
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 22 days ago
Job description
Are you a digital marketing leader with deep expertise in Salesforce Marketing Cloud and a passion for driving innovation across email and SMS channels?
Join our team as aSenior Advisor, Email & SMS Marketing Enablement, where you'll lead the business in enterprise-level initiatives that transform how we engage audiences through personalized, data-driven marketing.
As a Senior Advisor, you will be the strategic and business-side technical lead for email and SMS marketing enablement, responsible for identifying and translating complex business goals to technical teams responsible for delivering scalable, technology-powered solutions. You'll spearhead net-new initiatives, optimize audience engagement, and ensure compliance with evolving data privacy standards-all while collaborating across teams to deliver seamless, high-impact campaigns.
Key Responsibilities
Strategic Campaign Enablement
- Design and execute sophisticated email and SMS marketing journeys using Salesforce Marketing Cloud Engagement and Data Cloud.
- Lead segmentation, automation, and personalization strategies aligned with business objectives.
Data Management & Audience Strategy
- Develop advanced data management plans to support personalized marketing, including segmentation automations, reporting frameworks, and performance insights.
- Activate audience strategies using Salesforce Data Cloud to drive precision targeting at scale.
Compliance & Deliverability Leadership
- Champion consent and preference management initiatives, ensuring compliance with TCPA, CAN-SPAM, and other regulations.
- Implement data hygiene practices and monitor sender reputation using tools like Validity.
Cross-Functional Collaboration
- Serve as a key stakeholder in enterprise initiatives, partnering with Product, IT, and Performance Marketing teams to align marketing solutions with business goals.
- Enable cross-channel testing strategies that drive insights and optimize campaign performance.
Technology Adoption & Team Enablement
- Lead the adoption of new features and technologies across the email/SMS marketing stack.
- Provide guidance and input to technical team responsible for operationalizing new technologies.
Roadmap Development
- Collaborate with leadership to help shape the Email & SMS Marketing Enablement roadmap, identifying strategic use cases and innovation opportunities.
- Assists with defining and measuring the operational success metrics for the delivery of new technologies.
- Expertise in Salesforce Marketing Cloud Engagement, including Journey Builder, Automation Studio, Contact Builder, Content Builder, Mobile Studio, and Einstein features.
- Advanced knowledge of Salesforce Data Cloud, with experience designing and activating audience segmentation strategies.
- Strong understanding of email/SMS marketing best practices, including deliverability optimization, compliance, and data hygiene.
- Technical proficiencyin HTML, CSS, SQL, AMPscript, and JSON; experience with API integrations for cross-platform automation.
- Analytical skillsusing tools like Adobe Analytics and Tableau to interpret KPIs and optimize performance.
- Certifications: Salesforce Marketing Cloud Email Specialist (required); Salesforce Marketing Cloud Consultant (preferred).
- Experience: 6+ years in enterprise or agency roles focused on email/SMS marketing strategy, operations, or platform engineering.
#LI-TM1
Benefits & PerksThe following Benefits & Perks apply to Full-Time Roles Only.We're dedicated to ensuring children and their families have every opportunity to enjoy life's special moments. We're also committed to giving our staff excellent benefits so they can do the same.- Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
- 401K Retirement Plan with 7% Employer Contribution
- Exceptional Paid Time Off
- Maternity / Paternity Leave
- Infertility Treatment Program
- Adoption Assistance
- Education Assistance
- Enterprise Learning and Development
- And more
ALSAC is an equal employment opportunity employer.
ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.
No Search Firms:
ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.
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