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Email Responder Jobs (NOW HIRING)

Incident Responder II

La Vista, NE · Hybrid

$75K - $94K/yr

The Incident Responder II supports Osaic's, home office, and cybersecurity operations. This role ... email security, etc. * Excellent communication and organizational skills. * Quick learner with ...

Incident Responder II

La Vista, NE · Hybrid

$75K - $94K/yr

IT Opportunity in Financial Services Incident Responder II Location(s): Atlanta: 2300 Windy Ridge ... email security, etc. * Excellent communication and organizational skills. * Quick learner with ...

Incident Responder II

Scottsdale, AZ · On-site

$75K - $94K/yr

The Incident Responder II supports Osaic's, home office, and cybersecurity operations. This role ... email security, etc. * Excellent communication and organizational skills. * Quick learner with ...

Incident Responder II

Scottsdale, AZ · Hybrid

$75K - $94K/yr

The Incident Responder II supports Osaic's, home office, and cybersecurity operations. This role ... email security, etc. * Excellent communication and organizational skills. * Quick learner with ...

Incident Responder II

Petersburg, VA · Hybrid

$75K - $94K/yr

The Incident Responder II supports Osaic's, home office, and cybersecurity operations. This role ... email security, etc. * Excellent communication and organizational skills. * Quick learner with ...

SR CSIRT Responder

Seattle, WA

$109K - $142K/yr

You will work closely with senior incident responders and analysts to detect, analyze, and mitigate ... email accommodations@adobe.com or call +1 408-536-3015. AI Use Guidelines for Interviews: Our ...

Incident Responder II

Oakdale, MN · Hybrid

$75K - $94K/yr

The Incident Responder II supports Osaic's, home office, and cybersecurity operations. This role ... email security, etc. * Excellent communication and organizational skills. * Quick learner with ...

Incident Responder II

Oakdale, MN · Hybrid

$75K - $94K/yr

IT Opportunity in Financial Services Incident Responder II Location(s): Atlanta: 2300 Windy Ridge ... email security, etc. * Excellent communication and organizational skills. * Quick learner with ...

Incident Responder II

La Vista, NE · Hybrid

$75K - $94K/yr

IT Opportunity in Financial Services Incident Responder II Location(s): Atlanta: 2300 Windy Ridge ... email security, etc. Excellent communication and organizational skills. Quick learner with basic ...

Incident Responder II

Scottsdale, AZ · Hybrid

$75K - $94K/yr

IT Opportunity in Financial Services Incident Responder II Location(s): Atlanta: 2300 Windy Ridge ... email security, etc. * Excellent communication and organizational skills. * Quick learner with ...

IT Opportunity in Financial Services Incident Responder II Location(s): Atlanta: 2300 Windy Ridge ... email security, etc. * Excellent communication and organizational skills. * Quick learner with ...

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Email Responder information

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$14

$38

$56

How much do email responder jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for email responder in the United States is $38.68, according to ZipRecruiter salary data. Most workers in this role earn between $33.89 and $43.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Email Responder position, and why are they important?

To excel as an Email Responder, strong written communication, organization, and attention to detail are essential, typically supported by a high school diploma or equivalent experience. Familiarity with CRM systems, email management tools, and templated response software is often required. Active listening, problem-solving, patience, and professionalism make candidates stand out in this role. These abilities are crucial for ensuring timely, accurate, and courteous responses that reflect well on the organization and uphold customer satisfaction.

What is an Email Responder job?

An Email Responder job involves managing and replying to emails in a timely and professional manner. Responsibilities typically include answering customer inquiries, providing information, resolving issues, and escalating complex requests when necessary. Strong communication skills, attention to detail, and the ability to follow company guidelines are essential. This role is often found in customer service, sales, and support teams to ensure effective email communication with clients or customers.

What does a typical workday look like for an Email Responder?

A typical workday for an Email Responder involves monitoring shared inboxes, reviewing incoming messages, and responding to customer or client inquiries in a timely and professional manner. You may follow predefined templates for common questions, but often need to tailor responses based on specific requests or concerns. Email Responders frequently collaborate with customer service teams, sales staff, or technical departments to find accurate solutions or escalate complex issues. The environment is usually fast-paced, requiring strong time management skills and the ability to juggle multiple conversations simultaneously. Successfully managing workload and maintaining high-quality communication can open opportunities for advancement within customer support or related fields.

More about Email Responder jobs
What cities are hiring for Email Responder jobs? Cities with the most Email Responder job openings:
What are the most commonly searched types of Email Responder jobs? The most popular types of Email Responder jobs are:
What states have the most Email Responder jobs? States with the most job openings for Email Responder jobs include:
What job categories do people searching Email Responder jobs look for? The top searched job categories for Email Responder jobs are:
Infographic showing various Email Responder job openings in the United States as of June 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Temporary. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $80,460 per year, or $38.7 per hour.
Cybersecurity Incident Responder

Cybersecurity Incident Responder

NTT DATA Services

Fort Liberty, NC • On-site

$90K - $150K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Key responsibilities

  • Detect, analyze, contain, eradicate, and recover from cybersecurity incidents across enterprise, endpoint, network, and cloud environments.

  • Conduct investigations and respond to cybersecurity alerts and confirmed incidents, including malware infections, policy violations, and data-loss events.

  • Document all incident response activities, maintain evidence and chain-of-custody records, and create incident tickets and after-action reports.


NTT Data rating

7.3

Company rating: 7.3 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

109th of 207 rated it services


Job description

Req ID: 373115
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Cybersecurity Incident Responder to join our team in Fort Bragg, North Carolina (US-NC), United States (US).
Job Summary:
The Cyber Incident Responder is responsible for detecting, analyzing, containing, eradicating, and recovering from cybersecurity incidents across enterprise, endpoint, network, and cloud environments. This role supports daily cyber defense operations by responding to malicious activity, suspicious events, policy violations, malware infections, spillages, and other reportable cyber incidents. The ideal candidate understands core incident response principles, follows established procedures, and coordinates effectively with system administrators, network teams, security leadership, and mission stakeholders throughout cyber events.
Key responsibilities include conducting investigations and responding to cybersecurity alerts and confirmed incidents across enterprise networks and cloud platforms such as AWS, Microsoft Azure, and Google Cloud. The responder executes containment actions on compromised systems or accounts, supports eradication and recovery efforts, and documents all response activities through incident closure. The role also involves analyzing malware infections and responding to indicators of ransomware, trojans, spyware, and unauthorized software, coordinating host containment and remediation actions such as antivirus or EDR scanning, reimaging, and evidence preservation when necessary.
Additionally, the position requires knowledge of DoD and federal incident categories, including handling or assisting with CAT 1, 2, 4, 7, and CAT 5 spillage events, and understanding appropriate escalation procedures and reporting timelines. The responder also manages spillage and data-loss events by containing and sanitizing affected systems, coordinating reporting and remediation, and supporting insider-threat or data-exfiltration investigations as required.
The role conducts continuous monitoring by reviewing SIEM alerts, logs, endpoint notifications, and user reports, utilizing tools such as Trellix ESS, Splunk ES, Splunk SOAR, MAR/HX, NSM, Varonis, IDS, Stealthwatch, Cylance, and ForeScout to correlate data and determine incident scope and impact. Strong documentation and reporting skills are essential, including creating accurate incident tickets, detailed timelines, after-action reports, maintaining evidence and chain-of-custody records, and briefing leadership or management as needed.
Basic Qualifications:
  • Minimum 7 years' of professional experience
  • Minimum 4 years' of experience in cybersecurity, help desk, system administration, SOC, or IR.
  • Minimum 1 year of experience in Incident Response lifecycle (Preparation, Identification, Containment, Eradication, Recovery, Lessons Learned)
  • Minimum 1 year of experience in Email phishing investigations
  • Minimum 1 year of experience with one or more:
    • Splunk and Elastic for Cloud
    • Endpoint Detection & Response (EDR) tools
    • Antivirus platforms
    • Vulnerability scanners (ACAS)
    • ServiceNow, Remedy or similar ticketing systems
  • DoD 8570/8140 certification: CompTIA Security+ CE
  • Top Secret Security Clearance, SCI eligible.

Preferred Qualifications:
  • Malware basics
  • Networking fundamentals (IP, DNS, ports, protocols)
  • Experience supporting enterprise IT environment
  • Certification in one of: CySA+, CASP+, GIAC (GCIH, GCFA, etc.)

NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role is $90,146 - $150,244. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. If the position offered in temporary, the position will not be eligible for incentive compensation. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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About NTT DATA

Sourced by ZipRecruiter

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

1967