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Email Responder Jobs in Florida (NOW HIRING)

WMX

Email Marketing Specialist (eCRM)

Miami, FL · Hybrid

Creates email messaging layouts for deployment utilizing their knowledge of HTML code optimization ... Has experience building auto-responders, automated programs, and landing pages. * Client ...

WMX

Email Marketing Specialist (eCRM)

Miami, FL · On-site

Creates email messaging layouts for deployment utilizing their knowledge of HTML code optimization ... Has experience building auto-responders, automated programs, and landing pages. * Client ...

WMX

Email Marketing Specialist (eCRM)

Miami, FL · On-site

Creates email messaging layouts for deployment utilizing their knowledge of HTML code optimization ... Has experience building auto-responders, automated programs, and landing pages. * Client ...

FL REPs

Customer Sales Representative

Tampa, FL · On-site

$35K - $50K/yr

Provide exceptional customer support via phone and email, responding in a professional, courteous manner. * Review customer specifications and generate accurate product quotations using AutoQuotes ...

FL REPs

Customer Sales Representative

Tampa, FL · On-site

$35K - $50K/yr

Provide exceptional customer support via phone and email, responding in a professional, courteous manner. * Review customer specifications and generate accurate product quotations using AutoQuotes ...

CRG

Customer Service Representative

Odessa, FL

$17/hr

Key Responsibilities * Assist customers, business partners, and drivers by phone and email * Respond to customer questions and complaints in a professional and timely manner * Identify, troubleshoot ...

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How much do email responder jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for email responder in Florida is $28.91, according to ZipRecruiter salary data. Most workers in this role earn between $25.34 and $32.69 per hour, depending on experience, location, and employer.

What is an email responder?

An Email Responder job involves managing and replying to emails in a timely and professional manner. Responsibilities typically include answering customer inquiries, providing information, resolving issues, and escalating complex requests when necessary. Strong communication skills, attention to detail, and the ability to follow company guidelines are essential. This role is often found in customer service, sales, and support teams to ensure effective email communication with clients or customers.

What does an email responder do?

A typical workday for an Email Responder involves monitoring shared inboxes, reviewing incoming messages, and responding to customer or client inquiries in a timely and professional manner. You may follow predefined templates for common questions, but often need to tailor responses based on specific requests or concerns. Email Responders frequently collaborate with customer service teams, sales staff, or technical departments to find accurate solutions or escalate complex issues. The environment is usually fast-paced, requiring strong time management skills and the ability to juggle multiple conversations simultaneously. Successfully managing workload and maintaining high-quality communication can open opportunities for advancement within customer support or related fields.

What are the key skills and qualifications needed to thrive as an email responder?

To excel as an Email Responder, strong written communication, organization, and attention to detail are essential, typically supported by a high school diploma or equivalent experience. Familiarity with CRM systems, email management tools, and templated response software is often required. Active listening, problem-solving, patience, and professionalism make candidates stand out in this role. These abilities are crucial for ensuring timely, accurate, and courteous responses that reflect well on the organization and uphold customer satisfaction.

What are the most commonly searched types of Email Responder jobs in Florida?

The most popular types of Email Responder jobs in Florida are:

What are popular job titles related to Email Responder jobs in Florida?

For Email Responder jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Email Responder jobs in Florida look for?

The top searched job categories for Email Responder jobs in Florida are:

Email Responder jobs near you
Infographic showing various Email Responder job openings in Florida as of August 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $60,127 per year, or $28.9 per hour.

Email Marketing Specialist (eCRM)

Miami, FL • Hybrid

WMX
Marketing • 11 - 50 employees
Learn more about WMXexternal

Full-time

Re-posted 10 days ago

Job description

eCRM Specialist


What's The Deal?


A fast-paced boutique advertising agency located in the fun and exciting Midtown District of sunny Miami, Florida, is looking for a new Email Marketing Specialist (eCRM) . If you're looking for a place to work in a great location, knowledgeable and professional coworkers, or finding a job that you can grow into a career that appeals to you, then WMX is the place for you.


Who are we exactly?


WMX, founded in 1999 and based in Miami, Florida, is a full-service interactive marketing agency specializing in digital marketing and web development. Our list of clients includes hotel chains, airlines, cruise lines, and rental car companies, to name a few.


Job Summary:


The eCRM Specialist at WMX supports the eCRM team in servicing the company's eCRM clients. Under the Sr. eCRM Specialist's guidance, the eCRM Specialist performs day-to-day email marketing activities, including but not limited to campaign setup, audience selection, testing, tagging, QA, and deployment of recurring, dedicated email campaigns. Additionally, the eCRM Specialist builds weekly, monthly, and ad hoc performance reports and analyses. This position requires regular client-facing status meetings in conjunction with other departmental team members.


Duties/Responsibilities:


  • Creates email messaging layouts for deployment utilizing their knowledge of HTML code optimization and email marketing best practices.
  • Updates weekly client status sheets and has regular calls and client-facing interaction for day-to-day tasks and status updates.
  • Creates, tests, and deploys ongoing client direct email campaigns.
  • Builds and manages trigger-based email campaigns.
  • Maintains and optimizes client databases.
  • Performs ongoing A/B testing of email campaigns.
  • Can articulate strategy and performance concisely to clients.
  • Suggests segmentation strategies and opportunities.
  • Performs other related duties as assigned.


Qualified candidates should meet the following requirements:


Skills/Abilities


  • Has strong HTML skills and experience building dynamic content.
  • Has thorough knowledge of email marketing metrics and industry benchmarks.
  • Strong verbal and written communication skills.
  • Strong interpersonal and customer service skills.
  • Strong organizational skills and attention to detail.
  • Strong analytical and mathematical skills.
  • Proficient with Microsoft Office Suite.
  • Ability to multi-task in a fast-paced, team environment.


Education and Experience


  • Associate degree in Business, Marketing, or a related field.
  • 2+ years in an email marketing role.
  • Experience with top-tier ESP platforms.
  • Experience building reports and presentations in MS PowerPoint and Excel.
  • Has experience building auto-responders, automated programs, and landing pages.
  • Client relationship management experience.


Any other requirements?


Have the ability to legally work in the USA and have experience performing the role that you apply for. Having a good attitude and a desire to learn is always a plus, but having the necessary skills and experience is required.



Job Type: Full-time

FLSA Classification: Exempt

Salary commensurate with experience


Hybrid position: Combination of office-based and work from home.


Only Local South FloridaCandidates(Miami-Dade and Broward Counties).


~~ NO RECRUITERS PLEASE~~


Please take a look at our company culture on our Instagram account: https://www.instagram.com/wearewmx/

Apply