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Eligibility Worker Jobs (NOW HIRING)

HEALTH ADVOCATES

Eligibility Worker I

Chatsworth, CA · On-site

$21.75 - $28/hr

Health Advocates is seeking an Eligibility Worker I . This position will be based at a client hospital business office in Rancho Cordova, CA , but may require travel to the hospital site in ...

GovernmentJobs.com

Eligibility Worker I

Spotsylvania, VA · On-site

$20.25 - $27.25/hr

Job Title Social Services Assistant Under general supervision, determines eligibility of ... workers, counselors, psychiatrists, attorneys, realtors, law enforcement personnel, health ...

HEALTH ADVOCATES

Eligibility Worker I

Chatsworth, CA

$21.75 - $28/hr

Health Advocates is seeking Eligibility Workers for our main office in Chatsworth, CA . WE OFFER PAID TRAINING! Job Summary This position helps qualify patients/claimants for governmental benefits ...

HEALTH ADVOCATES

Eligibility Worker I

Chatsworth, CA · On-site

$21.75 - $28/hr

Health Advocates is seeking Eligibility Workers for our main office in Chatsworth, CA . WE OFFER PAID TRAINING! Job Summary This position helps qualify patients/claimants for governmental benefits ...

Health Advocates

Eligibility Worker I

Chatsworth, CA · On-site

$21.75 - $28/hr

Health Advocates is seeking Eligibility Workers for our main office in Chatsworth, CA . WE OFFER PAID TRAINING! Job Summary This position helps qualify patients/claimants for governmental benefits ...

Spotsylvania County

Eligibility Worker I

Spotsylvania, VA · On-site

$20.25 - $27.25/hr

Job Title Under general supervision, determines eligibility of individuals and families for ... workers, counselors, psychiatrists, attorneys, realtors, law enforcement personnel, health ...

Health Advocates

Eligibility Worker I

Chatsworth, CA · On-site

$21.75 - $28/hr

Health Advocates is seeking Eligibility Workers for our main office in Chatsworth, CA . WE OFFER PAID TRAINING! Job Summary This position helps qualify patients/claimants for governmental benefits ...

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Eligibility Worker information

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How much do eligibility worker jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for eligibility worker in the United States is $22.65, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is an eligibility worker?

An eligibility worker gathers information and performs interviews to determine whether a person is eligible for public assistance or access to social programs, such as food stamps, public housing, or grants. Your duties are to review financial and personal data, such as income, housing costs, utilities, and medical conditions, of those seeking social services. You also perform in-person or over-the-phone interviews. You then determine whether or not the applicants are eligible, and if they are, you authorize how much they are eligible to receive. You also provide referrals to other agencies and perform periodic checkups with clients to update information and reassess eligibility.

What does an eligibility worker do?

An Eligibility Worker is a professional who determines whether individuals and families qualify for various public assistance programs, such as Medicaid, food stamps (SNAP), or welfare benefits. They interview applicants, review documentation, and verify information to assess eligibility according to government guidelines. Eligibility Workers also explain program requirements, help clients complete necessary paperwork, and maintain accurate case records. Their role is essential in ensuring that benefits are distributed fairly and efficiently to those who need them.

What are the key skills and qualifications needed to thrive as an eligibility worker, and why are they important?

To thrive as an Eligibility Worker, you need a strong understanding of public assistance programs, case management, and eligibility determination, usually supported by a high school diploma or associate degree. Familiarity with case management software, state benefits systems, and data entry tools is often required. Outstanding communication, attention to detail, and customer service skills help you effectively interact with diverse clients and manage sensitive information. These competencies ensure accurate benefit determinations, compliance with regulations, and positive client outcomes.

What are some common challenges eligibility workers face when managing caseloads, and how are they typically addressed?

Eligibility Workers often handle high volumes of cases, which can be challenging due to tight deadlines and the need for accuracy in documentation. Balancing efficiency with attention to detail is crucial, especially when verifying applicants' information and determining program eligibility. Many agencies support workers through ongoing training, regular team meetings, and case management systems that streamline workflow. Collaboration with supervisors and colleagues is encouraged to address complex cases and share best practices.

What is the difference between Eligibility Worker vs Case Manager?

CriteriaEligibility WorkerCase Manager
Required credentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; often additional certifications or degrees in social work or related fields
Work environmentGovernment agencies, social service officesNon-profit organizations, healthcare facilities, social service agencies
Employer and industry usagePrimarily government-funded programsVaries across public and private sectors
Common search intentUnderstanding eligibility processes and requirementsManaging client cases and providing ongoing support

Eligibility Workers focus on determining client eligibility for public assistance programs, working mainly in government settings. Case Managers handle broader client support, coordinating services across multiple needs. While both roles involve social services, Eligibility Workers primarily assess eligibility, whereas Case Managers provide ongoing case management and support.

What skills do you need to be an eligibility worker?

Eligibility workers need strong communication and interpersonal skills to interact effectively with clients and assess their needs. They should have attention to detail, organizational skills, and knowledge of relevant laws and programs, often using computer systems and databases to process applications efficiently.
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Eligibility Worker jobs near you
Infographic showing various Eligibility Worker job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,119 per year, or $22.7 per hour.

Eligibility Worker I

HEALTH ADVOCATES

Chatsworth, CA • On-site

$21.75 - $28/hr

Full-time

Medical, Retirement, PTO

Re-posted 3 days ago

Job description

Description:

Health Advocates is seeking an Eligibility Worker I. This position will be based at a client hospital business office in Rancho Cordova, CA, but may require travel to the hospital site in Sacramento as needed.


 WE OFFER PAID TRAINING!!!


Job Summary
Eligibility Workers help qualify patients/claimants for governmental benefits (Medi-Cal, VOC, SSI/SSDI, TPL, etc.) within established guidelines. Responsibilities include telephone or bedside screening, completing applications, following up with patient/family and county workers for successful completion of cases, submitting applications to appropriate offices, updating information in hospital computer database, and perform other duties as assigned.


Qualifications
• High School diploma or GED equivalent required
• 1-2 years’ experience in customer service and/or office experience (e.g. call center/office or hospital, clinical or other healthcare environment) or any combo of experience, education or training
• Bilingual English/Spanish a plus
• Basic office skills and computer literacy required
• Ability to adapt and manage change in a fast-paced environment

•Must have a valid driver’s license and a clean DMV record

•Reliable vehicle with current auto insurance

•Must be able to type 30 wpm
 

Working Title: Case Manager I
Pay rate: $21.75-$28.00 per hour (Depending on Experience)
Position Type: Full-time; Non-exempt 

Schedule: Alternative Work Week Schedule - Mon-Thurs 6:30 am-4:00 pm & Fri 6:30 am-11:30 am
Testing: We conduct assessment testing and post offer background checks
 

Benefits
Health Advocates offers a comprehensive benefits package to meet the needs of today's employees. They include: Healthcare & Insurance Benefits, Retirement Benefits, Employee Discounts, Employee Assistance Program, Rideshare Incentives, Employee Referral Program, Vacation/Holiday/Sick Leave and other time off.
 

About Us
Founded in 1990, Health Advocates is the largest privately funded public advocacy company in California providing Eligibility and Recovery services to California public health systems, private hospitals, clinics, health plans, government agencies, and individuals. We are dedicated to identifying medical coverage from third-party sources such as Medi-Cal, Social Security (SSI/SSDI), and other health insurance programs to minimize uncompensated care to the benefit of both our clients and the patients and applicants they serve. Our success is born from a very unique blend of resources, expertise, and an unwavering determination to identify coverage and recovery solutions on behalf of patients that simply have no ability to pay their increasing financial healthcare debts. Innovation and compassion are integral to Health Advocates' identity and these attributes have historically served our clients very well. We are proud of our past, excited about our future, and confident of our continued success.
 

This position requires access to confidential protected health information (PHI). This employee is expected to protect the privacy of all PHI in accordance with Health Advocates' privacy policies and procedures and as required by state and federal law including but not limited to the HIPAA Security and Privacy Rule.


 Health Advocates
21540 Plummer Street, Suite B
Chatsworth, CA 91411
(818) 995-9500 p
(818) 995-6872 f
 

Health Advocates is an equal opportunity employer. We believe all of our employees should be treated fairly, consistently, and with dignity and respect. Our goal is to maintain a satisfied and productive team of employees. The keys to reaching that goal are effective leadership, fair and competitive wages and benefits, dedication to the job, and close attention to employee relations matters
 

Searchable words: Admitting, Patient Demographics, Clerk, Searchable Keywords: Social Security Disability, Social Worker, Screener, Medi-Cal, Medical, Verification, Representative, Patients, Advocate, Hospital, Insurance, Healthcare, Access, Benefits, Financial Counselor, Medicaid, Medicare Specialist, Case Analyst, Case Worker, Clerk, Social Services, Social Worker, Screener, Analyst, Patient Representative, Financial Counseling, Patient Advocate, Assistant, BSW, Social Work, Social Security, Fair Hearing, Liability, Bilingual, English/Spanish, Verifier, Account Representative, Assistant, Medi-Cal Eligibility Enrollment Services, Social security claims, Federal Disability Benefits, government entitlements, government benefits, customer service, public health Davis, Dixon, Woodland, Florin, Vacaville, Rio Linda, Rosemont, Yoland

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