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Eligibility Worker Jobs (NOW HIRING)

City of Danville, VA

Eligibility Worker

Danville, VA · On-site

$38K - $40K/yr

Determines eligibility for public assistance and benefits by gathering personal and financial ... working closely with others as part of a team, and tedious or exacting work. * May occasionally ...

Health Advocates

Eligibility Worker I

Rancho Cordova, CA · On-site

$21.75 - $28/hr

Eligibility Worker I Health Advocates is seeking an Eligibility Worker I. This position will be based at a client hospital business office in Rancho Cordova, CA, but may require travel to the ...

City of Danville

Eligibility Worker

Danville, VA · On-site

$38K - $40K/yr

Description Determine eligibility for Temporary Assistance for Needy Families (TANF), Supplemental ... working closely with others as part of a team, and tedious or exacting work. May occasionally ...

Brown County

Full Time Eligibility Worker

New Ulm, MN · On-site

$27.08 - $30.36/hr

The Eligibility Worker is responsible for performing a variety of tasks related to the determination of eligibility for income maintenance programs. This position must determine the eligibility of ...

Health Advocates

Eligibility Worker I

Visalia, CA · On-site

$21.75 - $28/hr

Job Summary Eligibility Workers help qualify patients/claimants for governmental benefits (Medi-Cal, VOC, SSI/SSDI, TPL, etc.) within established guidelines. Responsibilities include telephone or ...

County of Contra Costa

CA · On-site

$77K - $94K/yr

Eligibility Workers play a key role in helping community members access programs such as CalFresh, Medi-Cal, and CalWORKs - services that promote stability, health, and economic well-being. Staff in ...

HEALTH ADVOCATES

Eligibility Worker I

Chatsworth, CA · On-site

$21.75 - $28/hr

Health Advocates is seeking an Eligibility Worker I . This position will be based at a client hospital business office in Rancho Cordova, CA , but may require travel to the hospital site in ...

HEALTH ADVOCATES

Eligibility Worker I

Visalia, CA · On-site

$21.75 - $28/hr

Job Summary Eligibility Workers help qualify patients/claimants for governmental benefits (Medi-Cal, VOC, SSI/SSDI, TPL, etc.) within established guidelines. Responsibilities include telephone or ...

HEALTH ADVOCATES

Eligibility Worker I

Visalia, CA · On-site

$21.75 - $28/hr

Job Summary Eligibility Workers help qualify patients/claimants for governmental benefits (Medi-Cal, VOC, SSI/SSDI, TPL, etc.) within established guidelines. Responsibilities include telephone or ...

Health Advocates

Eligibility Worker I

Chatsworth, CA · On-site

$21.75 - $28/hr

Health Advocates is seeking Eligibility Workers for our main office in Chatsworth, CA . WE OFFER PAID TRAINING! Job Summary This position helps qualify patients/claimants for governmental benefits ...

Health Advocates

Eligibility Worker I

Chatsworth, CA · On-site

$21.75 - $28/hr

Health Advocates is seeking Eligibility Workers for our main office in Chatsworth, CA . WE OFFER PAID TRAINING! Job Summary This position helps qualify patients/claimants for governmental benefits ...

Health Advocates

Eligibility Worker I

Visalia, CA · On-site

$21.75 - $28/hr

Job Summary Eligibility Workers help qualify patients/claimants for governmental benefits (Medi-Cal, VOC, SSI/SSDI, TPL, etc.) within established guidelines. Responsibilities include telephone or ...

HEALTH ADVOCATES

Eligibility Worker I

Chatsworth, CA

$21.75 - $28/hr

Health Advocates is seeking Eligibility Workers for our main office in Chatsworth, CA . WE OFFER PAID TRAINING! Job Summary This position helps qualify patients/claimants for governmental benefits ...

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Eligibility Worker information

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How much do eligibility worker jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for eligibility worker in the United States is $22.65, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an eligibility worker, and why are they important?

To thrive as an Eligibility Worker, you need a strong understanding of public assistance programs, case management, and eligibility determination, usually supported by a high school diploma or associate degree. Familiarity with case management software, state benefits systems, and data entry tools is often required. Outstanding communication, attention to detail, and customer service skills help you effectively interact with diverse clients and manage sensitive information. These competencies ensure accurate benefit determinations, compliance with regulations, and positive client outcomes.

What is the difference between Eligibility Worker vs Case Manager?

CriteriaEligibility WorkerCase Manager
Required credentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; often additional certifications or degrees in social work or related fields
Work environmentGovernment agencies, social service officesNon-profit organizations, healthcare facilities, social service agencies
Employer and industry usagePrimarily government-funded programsVaries across public and private sectors
Common search intentUnderstanding eligibility processes and requirementsManaging client cases and providing ongoing support

Eligibility Workers focus on determining client eligibility for public assistance programs, working mainly in government settings. Case Managers handle broader client support, coordinating services across multiple needs. While both roles involve social services, Eligibility Workers primarily assess eligibility, whereas Case Managers provide ongoing case management and support.

What are some common challenges eligibility workers face when managing caseloads, and how are they typically addressed?

Eligibility Workers often handle high volumes of cases, which can be challenging due to tight deadlines and the need for accuracy in documentation. Balancing efficiency with attention to detail is crucial, especially when verifying applicants' information and determining program eligibility. Many agencies support workers through ongoing training, regular team meetings, and case management systems that streamline workflow. Collaboration with supervisors and colleagues is encouraged to address complex cases and share best practices.

What does an eligibility worker do?

An Eligibility Worker is a professional who determines whether individuals and families qualify for various public assistance programs, such as Medicaid, food stamps (SNAP), or welfare benefits. They interview applicants, review documentation, and verify information to assess eligibility according to government guidelines. Eligibility Workers also explain program requirements, help clients complete necessary paperwork, and maintain accurate case records. Their role is essential in ensuring that benefits are distributed fairly and efficiently to those who need them.

What is an eligibility worker?

An eligibility worker gathers information and performs interviews to determine whether a person is eligible for public assistance or access to social programs, such as food stamps, public housing, or grants. Your duties are to review financial and personal data, such as income, housing costs, utilities, and medical conditions, of those seeking social services. You also perform in-person or over-the-phone interviews. You then determine whether or not the applicants are eligible, and if they are, you authorize how much they are eligible to receive. You also provide referrals to other agencies and perform periodic checkups with clients to update information and reassess eligibility.

More about Eligibility Worker jobs
What cities are hiring for Eligibility Worker jobs? Cities with the most Eligibility Worker job openings:
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Eligibility Worker jobs near you
Infographic showing various Eligibility Worker job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,119 per year, or $22.7 per hour.

Temporary Eligibility Worker

Minnesota Prairie County Alliance

Owatonna, MN • On-site

$20.25 - $27.25/hr

Temporary

Re-posted 19 days ago

Job description

*Temporary Eligibility Worker located at the Dodge, Steele or Waseca site.

Eligibility Worker performs intermediate administrative and technical work evaluating and explaining program benefit and eligibility requirements to applicants and clients, processing applications and recertification, according to county, state and federal policies, statutes and guidelines, and related work as apparent or assigned. Work is performed under the limited supervision of the Income and Health Care Assistance Supervisor.

Interviews clients; obtains and verifies information necessary to process applications and recertification.

Enters case specific information for applications, recertification and unscheduled reported changes into state and local databases and computer systems.

Educate clientele on rights and responsibilities, appeals, program policies and guidelines, reporting requirements and privacy practices.

Maintain comprehensive knowledge and understanding of policies and procedures governing the administration of public assistance programs.

Respond timely to client questions or concerns.

Maintains case files and records maintenance, determines eligibility which includes: approving, modifying, denying or terminating program eligibility in accordance with state polices, procedures and timelines.

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