ZipRecruiter

Log In

1

Public Aid Eligibility Assistant Jobs (NOW HIRING)

Oregon Department of Fish and Wildlife

$4.5K - $5.9K/wk

Eligibility Worker (Public Benefits Specialist) The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by ourEquity North Starand our vision for a ...

Whitman College

Financial Aid Counselor

Walla Walla, WA

$22.04 - $24.63/hr

Possess a basic understanding of need analysis used to determine aid eligibility. * Assist with ... The nature of financial aid is deadline-driven, public facing, and requires a high level of ...

Whitman College

Financial Aid Counselor

Walla Walla, WA · On-site

$22.04 - $24.63/hr

Possess a basic understanding of need analysis used to determine aid eligibility. * Assist with ... The nature of financial aid is deadline-driven, public facing, and requires a high level of ...

Whitman College

Financial Aid Counselor

Walla Walla, WA · On-site

$22.04 - $24.63/hr

Possess a basic understanding of need analysis used to determine aid eligibility. * Assist with ... The nature of financial aid is deadline-driven, public facing, and requires a high level of ...

next page

Showing results 1-20

All JobsGovernment JobsGovernment Services JobsPublic Aid Eligibility Assistant Jobs

Public Aid Eligibility Assistant information

What is a public aid eligibility assistant?

Public Aid Eligibility Assistants are professionals who help individuals and families apply for and receive public assistance benefits, such as Medicaid, SNAP (food stamps), and cash assistance. They interview clients, gather and verify documentation, and determine eligibility based on government guidelines. Their role is crucial in ensuring that those in need can access essential services and support programs. They often work in government agencies or community organizations and must be knowledgeable about public aid regulations and procedures.

What skills and qualifications are needed to be a public aid eligibility assistant?

To thrive as a Public Aid Eligibility Assistant, you need a solid understanding of public assistance programs, attention to detail, and a high school diploma or equivalent. Familiarity with case management software, state eligibility systems, and basic office applications like Microsoft Office is typically required. Outstanding interpersonal communication, organizational skills, and discretion are crucial for effectively serving clients and managing sensitive information. These skills ensure accurate eligibility determinations, protect client confidentiality, and provide high-quality service to individuals seeking public aid.

What challenges do public aid eligibility assistants face when determining client eligibility for assistance programs?

Public Aid Eligibility Assistants often encounter challenges such as navigating complex regulations, managing high caseloads, and handling sensitive client information. They must carefully interpret policies while ensuring accuracy and fairness in eligibility determinations. Additionally, assistants regularly interact with clients who may be experiencing stress or frustration, so strong communication and empathy are essential. Staying organized and up-to-date with policy changes helps address these challenges effectively.

What is the difference between Public Aid Eligibility Assistant vs Medicaid Case Worker?

AspectPublic Aid Eligibility AssistantMedicaid Case Worker
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; additional certifications may be preferred
Work EnvironmentGovernment offices, community agenciesGovernment agencies, healthcare facilities
Employer & IndustryPublic assistance programs, social servicesHealthcare, social services
Primary FocusAssisting clients with eligibility for public aid programsManaging Medicaid cases, verifying eligibility, and coordinating benefits

Public Aid Eligibility Assistants and Medicaid Case Workers both work within social services and government agencies, focusing on assisting clients with public assistance programs. While eligibility assistants primarily help determine initial qualification for various aid programs, Medicaid case workers handle ongoing Medicaid cases and benefits management. Both roles require similar credentials and work environments, but their specific responsibilities differ based on the stage of client assistance.

What cities are hiring for Public Aid Eligibility Assistant jobs?

Cities with the most Public Aid Eligibility Assistant job openings:

Who are the top companies hiring for Public Aid Eligibility Assistant jobs?

The top employers for Public Aid Eligibility Assistant jobs are:

What states have the most Public Aid Eligibility Assistant jobs?

States with the most job openings for Public Aid Eligibility Assistant jobs include:

Public Aid Eligibility Assistant jobs near you
Infographic showing various Public Aid Eligibility Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

PUBLIC AID ELIGIBILITY ASSISTANT

State of Illinois

Chicago, IL • On-site

$49K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

State Of Illinois rating

8.0

Company rating: 8.0 out of 10

Based on 75 frontline employees who took The Breakroom Quiz

10th of 50 rated states

Job description

Job Requisition ID: 57742 

Opening Date: 08/06/2026
Closing Date: 08/19/2026
Agency: Department of Human Services
Class Title: PUBLIC AID ELIGIBILITY ASST - 35825 
Skill Option: None 
Bilingual Option: Spanish
Salary: Anticipated Salary: $4,144-$5,429/month ($49,728-$65,148/year) + bilingual pay
Job Type: Salaried
Category: Full Time 
County: Cook
Number of Vacancies: 2
Bargaining Unit Code: RC028 Paraprofessional Human Services Employees, AFSCME
Merit Comp Code: 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home.

No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Division of Family and Community Services is seeking to hire a Public Aid Eligibility Assistant located in the Humboldt Park FCRC Office. Under direct supervision, performs routine casework support functions by screening and registering applications, sorting of incoming documents, maintaining office supplies and forms, and providing office receptionist functions for support staff. Identifies and sorts documents coming into the office. Prepares files protecting customer's confidential information, performs office receptionist duties, answers inquiries and/or directs person to professional staff, and enters information into the eligibility systems. Translates functions/procedures into Spanish for individuals who cannot speak or read English, in contacts with the general public, advocacy groups, customers and community organizations.

Essential Functions
  • Performs routine casework support functions by screening and registering applications, sorting of incoming documents, maintaining office supplies and forms, providing office receptionist functions for support staff.
  • Identifies and sorts documents coming into the office.
  • Prepares files protecting customer's confidential information, performs office receptionist duties, answers inquiries and/or directs person to professional staff, and enters information into the eligibility systems.
  • Translates functions/procedures into Spanish for individuals who cannot speak or read English, in contacts with the general public, advocacy groups, customers and community organizations.
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
  • Requires knowledge, skill and mental development equivalent to the completion of high school.
  • Requires one (1) year of clerical supportive experience in the Department of Human Services or equivalent training and experience.
  • Requires ability to speak, read and write Spanish at a colloquial skill level.

Work Hours: Mon-Fri, 8:30am-5pm, 1 hour unpaid lunch.

Headquarter Location: 2753 W North Ave, Chicago, Illinois, 60647

Family and Community Services

Region 1 North 

Inake 

Humboldt Park FCRC/Cook County

Work County: Cook

Agency Contact: DHS.HiringUnit@illinois.gov

Posting Group: Social Services

About the Agency: The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being of everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.

As a State of Illinois employee, you will receive a robust benefit package that includes the following:

  • A Pension Program
  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
  • 3 Paid Personal Business Days annually
  • 12 Paid Sick days annually (Sick days carry over from year to year)
  • 10-25 days of Paid Vacation time annually - (10 days in year one of employment)
    • Benefit time modified for part-time, 12-hour, & non-standard work schedules (as applicable)
  • 13 Paid Holidays annually, 14 on even numbered years
  • Flexible Work Schedules (when available dependent upon position)
  • 12 Weeks Paid Parental Leave
  • Deferred Compensation Program - A supplemental retirement plan
  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
  • Federal Public Service Loan Forgiveness Program eligibility
  • GI Bill Training/Apprenticeship Benefits eligibility for qualifying Veterans
  • 5% Salary Differential for Bilingual Positions
  • Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://cms.illinois.gov/benefits/stateemployee.html

This position DOES NOT contain "Specialized Skills" (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the "Apply" button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com

What State Of Illinois employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

State of Illinois logo

About State of Illinois

Sourced by ZipRecruiter

The State of Illinois is not a traditional company, but rather a governmental entity encompassing diverse agencies and departments that serve the constituents of Illinois. Based in Illinois, United States, this governmental body communicates with its citizens through the official website illinois.gov. The website is a one-stop resource for Illinois residents to access information about the state's services, including education, healthcare, transportation, and public safety, among others.

Company size

11 - 50 Employees

Headquarters location

Springfield, IL, US

Year founded

2009

Social media

FacebookTwitter

View All State of Illinois Jobs

Apply