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Eligibility Worker Jobs (NOW HIRING)

State of North Dakota

Eligibility Worker

Bismarck, ND · On-site

$19.50 - $26.25/hr

Eligibility Worker example of duties: * Conduct interviews of applicants and recipients * Process client applications, as applicable * Establish electronic records * Attend training and workshops

Cass County, MN

Eligibility Worker

Walker, MN · On-site

$30.12 - $39.60/hr

A comparable share would be equal to that of other Eligibility Workers within the unit and the interviews assigned by rotation, or as specified by a supervisor. Acquire, retain, and apply knowledge ...

State of North Dakota

Eligibility Worker

Williston, ND · On-site

$19.50 - $26.50/hr

Eligibility Worker example of duties: * Conduct interviews of applicants and recipients * Process client applications, as applicable * Establish electronic record * Attend training and workshops

State of North Dakota

Eligibility Worker

Williston, ND · On-site

$22.33 - $29.78/hr

Eligibility Worker example of duties: * Conduct interviews of applicants and recipients * Process client applications, as applicable * Establish electronic record * Attend training and workshops

State of North Dakota

Eligibility Worker

Bismarck, ND · On-site

$22.38 - $24.17/hr

Eligibility Worker example of duties: * Conduct interviews of applicants and recipients * Process client applications, as applicable * Establish electronic records * Attend training and workshops

State of North Dakota

Eligibility Worker

Mandan, ND · On-site

$18.75 - $25.25/hr

Eligibility Worker example of duties: * Conduct interviews of applicants and recipients * Process client applications, as applicable * Establish electronic records * Attend training and workshops

Cass County, MN

Eligibility Worker

Walker, MN · On-site

$30.12 - $39.60/hr

A comparable share would be equal to that of other Eligibility Workers within the unit and the interviews assigned by rotation, or as specified by a supervisor. Acquire, retain, and apply knowledge ...

Houston County, MN

Eligibility Worker

Caledonia, MN · On-site

$27.09 - $30.02/hr

Eligibility Worker Full-time position - 40 hours per week. 2026 wage range is $27.09 - $35.65 per hour, plus benefits (Hiring range: $27.09 - $30.02 per hour). Interested candidates must also apply ...

Cass County, MN

Eligibility Worker

Walker, MN · On-site

$30.12 - $39.60/hr

A comparable share would be equal to that of other Eligibility Workers within the unit and the interviews assigned by rotation, or as specified by a supervisor. Acquire, retain, and apply knowledge ...

Cass County

Eligibility Worker

Walker, MN · On-site

$30.12 - $39.60/hr

A comparable share would be equal to that of other Eligibility Workers within the unit and the interviews assigned by rotation, or as specified by a supervisor. Acquire, retain, and apply knowledge ...

Cass County Minnesota

Eligibility Worker

Walker, MN · On-site

$30.12 - $39.60/hr

Eligibility Worker Purpose Of Position: To assist citizens needing public help to preserve their families, ensure their dignity and safety, and promote their right to self-determination and self ...

Houston County Minnesota

Eligibility Worker

Caledonia, MN · On-site

$56K - $74K/yr

Distinguishing Characteristics An Eligibility Worker performs a majority of the work independently and exercises individual judgment in accordance with established standard procedures The Eligibility ...

Douglas County

Eligibility Worker

Alexandria, MN · On-site

$19.25 - $26/hr

Job Duties The Eligibility Worker under general supervision is responsible for performing a wide variety of tasks related to the determination of eligibility of clients for income maintenance ...

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GovernmentJobs.com

Eligibility Worker III

Sacramento, CA · On-site

$21.75 - $29.50/hr

Eligibility Worker III The Eligibility Worker III is the advanced journey/lead-level classification and subject matter expert in the Eligibility Worker series. Incumbents perform the most complex ...

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Pine County Minnesota

Eligibility Worker

Pine City, MN · On-site +1

$46K - $60K/yr

Eligibility Worker Location: Pine City, MN (Position may be eligible for telework) Union: AFSCME Health & Human Services Status: Full-time, non-exempt (37.5 hrs/week) GENERAL DEFINITION OF WORK ...

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Douglas, County of (MN)

Eligibility Worker

Alexandria, MN · On-site

$27.71/hr

Eligibility Worker DEPARTMENT: Social Services STATUS: Full Time; 37.5 hrs/wk; Generally, Monday through Friday, 8:00 a.m - 4:30 p.m. STARTING SALARY: The starting salary is $54,035 annually ($27.71 ...

Douglas County, MN

Eligibility Worker

Alexandria, MN · On-site

$27.71/hr

Eligibility Worker DEPARTMENT: Social Services STATUS: Full Time; 37.5 hrs/wk; Generally, Monday through Friday, 8:00 a.m. - 4:30 p.m. STARTING SALARY: The starting salary is $54,035 annually ($27.71 ...

Douglas County, MN

Eligibility Worker

Alexandria, MN · On-site

$27.71/hr

Eligibility Worker DEPARTMENT: Social Services STATUS: Full Time; 37.5 hrs/wk; Generally, Monday through Friday, 8:00 a.m. - 4:30 p.m. STARTING SALARY: The starting salary is $54,035 annually ($27.71 ...

City of Danville, VA

Eligibility Worker

Danville, VA · On-site

$38K - $40K/yr

Determines eligibility for public assistance and benefits by gathering personal and financial ... working closely with others as part of a team, and tedious or exacting work. * May occasionally ...

Welcome to Pine County, MN

Eligibility Worker

Pine City, MN · On-site

$19.75 - $26.75/hr

Eligibility Worker Location: Pine City, MN (Position may be eligible for telework) Union: AFSCME Health & Human Services Status: Full-time, non-exempt (37.5 hrs/week) GENERAL DEFINITION OF WORK ...

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Eligibility Worker information

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How much do eligibility worker jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for eligibility worker in the United States is $22.65, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an eligibility worker, and why are they important?

To thrive as an Eligibility Worker, you need a strong understanding of public assistance programs, case management, and eligibility determination, usually supported by a high school diploma or associate degree. Familiarity with case management software, state benefits systems, and data entry tools is often required. Outstanding communication, attention to detail, and customer service skills help you effectively interact with diverse clients and manage sensitive information. These competencies ensure accurate benefit determinations, compliance with regulations, and positive client outcomes.

What is the difference between Eligibility Worker vs Case Manager?

CriteriaEligibility WorkerCase Manager
Required credentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; often additional certifications or degrees in social work or related fields
Work environmentGovernment agencies, social service officesNon-profit organizations, healthcare facilities, social service agencies
Employer and industry usagePrimarily government-funded programsVaries across public and private sectors
Common search intentUnderstanding eligibility processes and requirementsManaging client cases and providing ongoing support

Eligibility Workers focus on determining client eligibility for public assistance programs, working mainly in government settings. Case Managers handle broader client support, coordinating services across multiple needs. While both roles involve social services, Eligibility Workers primarily assess eligibility, whereas Case Managers provide ongoing case management and support.

What are some common challenges eligibility workers face when managing caseloads, and how are they typically addressed?

Eligibility Workers often handle high volumes of cases, which can be challenging due to tight deadlines and the need for accuracy in documentation. Balancing efficiency with attention to detail is crucial, especially when verifying applicants' information and determining program eligibility. Many agencies support workers through ongoing training, regular team meetings, and case management systems that streamline workflow. Collaboration with supervisors and colleagues is encouraged to address complex cases and share best practices.

What does an eligibility worker do?

An Eligibility Worker is a professional who determines whether individuals and families qualify for various public assistance programs, such as Medicaid, food stamps (SNAP), or welfare benefits. They interview applicants, review documentation, and verify information to assess eligibility according to government guidelines. Eligibility Workers also explain program requirements, help clients complete necessary paperwork, and maintain accurate case records. Their role is essential in ensuring that benefits are distributed fairly and efficiently to those who need them.

What is an eligibility worker?

An eligibility worker gathers information and performs interviews to determine whether a person is eligible for public assistance or access to social programs, such as food stamps, public housing, or grants. Your duties are to review financial and personal data, such as income, housing costs, utilities, and medical conditions, of those seeking social services. You also perform in-person or over-the-phone interviews. You then determine whether or not the applicants are eligible, and if they are, you authorize how much they are eligible to receive. You also provide referrals to other agencies and perform periodic checkups with clients to update information and reassess eligibility.

More about Eligibility Worker jobs
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Who are the top companies hiring for Eligibility Worker jobs? The top employers for Eligibility Worker jobs are:
What states have the most Eligibility Worker jobs? States with the most job openings for Eligibility Worker jobs include:
What job categories do people searching Eligibility Worker jobs look for? The top searched job categories for Eligibility Worker jobs are:
What are popular job titles related to Eligibility Worker jobs? For Eligibility Worker jobs, the most frequently searched job titles are:
Eligibility Worker jobs near you
Infographic showing various Eligibility Worker job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,119 per year, or $22.7 per hour.

Eligibility Worker

State of North Dakota

Bismarck, ND • On-site

$19.50 - $26.25/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 4 days ago

State Of North Dakota rating

8.3

Company rating: 8.3 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

3rd of 50 rated states

Job description

Burleigh County Human Service Zone is hiring an Eligibility Worker in Bismarck, North Dakota
Burleigh County Human Service Zone is seeking an Eligibility Worker for the Economic Assistance Team to provide the assessment and eligibility determination of applicants for a variety of programs by interpreting and applying complex state, federal, and county policies.
Eligibility Worker example of duties:
  • Conduct interviews of applicants and recipients
  • Process client applications, as applicable
  • Establish electronic records
  • Attend training and workshops
  • Perform defined case changes, workflow functions, and/or determinations
  • Interpret state, federal, and county policies
  • Monitor program and policy updates
  • Maintain working knowledge of laws, rules, policies, procedures, and other regulations
To succeed in this position, you must possess excellent verbal and written communication skills, along with strong teamwork and collaboration abilities, and the capacity to make effective decisions in a dynamic and evolving environment with diverse populations. You will also need to be comfortable working with all types of software and database applications, with a willingness to learn new technology programs. Additionally, you will need to have a strong understanding of complex program policies and procedures.
Eligibility Worker I:
Requires the minimum qualifications listed below for the Eligibility Worker Technician level, plus one year of work experience involving duties directly related to determining eligibility for human services economic assistance programs such as Temporary Assistance for Needy Families, Supplemental Nutrition Assistance Program, Foster Care, Medicaid, Low Income Home Energy Program, or completion of the eligibility worker two-year associate degree program.
Eligibility Worker Technician:
If unable to fill as an Eligibility Worker I, we will consider filling as an Eligibility Worker Technician, which requires a high school diploma or equivalent and one of the following:
  • Completion of the eligibility worker one-year certificate program
  • Completion of 90 semester hours or 135 quarter hours of a bachelor's degree program
  • Three years of work experience involving processing of claims, loans, financial eligibility benefits, credit reviews, abstracts, taxes, housing assistance, or work experience in the clerical, accounting, bookkeeping, legal, financial, business, teaching, investments, financial planning, or computer/data processing fields
  • Three years of any combination of education and experience listed above
Salary will be adjusted if the position is filled with an Eligibility Worker Technician.
Working for Burleigh County Human Service Zone:
Burleigh County Human Service Zone partners with the Department of Health and Human Services and Burleigh County to deliver public assistance and program protocols and provides employees with the excellent benefits and employment packages offered by Burleigh County as a Burleigh County employee.
Burleigh County Human Service Zone team members are offered robust medical, dental and life insurance coverage, as well as an excellent retirement package.
Employees enjoy ten paid holidays, as well as earning both annual leave and sick leave days.
About Team ND
"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt
Application Procedures
Your resume must clearly show the months and years of employment for each position listed. This information is required to accurately calculate your qualifying experience and determine whether you meet the minimum qualifications of the position. Resumes that do not include sufficient employment date may not be able to be fully evaluated.
Applicants must be legally authorized to work in the United States. The Department of Health & Human Services does not offer or provide sponsorships.
This employer participates in E-Verify. Please visit the following website for additional information HHS ND Careers E-Verify
A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview.
For more information about the position or if you need an accommodation, please contact Tayonne Nachatilo by email: tnachatilo@nd.gov or phone: (701) 498-3098.
Employing Unit ND HHS - Burleigh County Human Service Zone
TTY Number ND Relay Service 1 (800) 366-6888 (text) or 1 (800) 366-6889 (voice)
If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact recruiter@nd.gov or (701) 328-3290.
Equal Employment Opportunity
The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.
As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.

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