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Eligibility Worker Jobs (NOW HIRING)

County of McLeod

Eligibility Worker

Glencoe, MN · On-site

$26.51 - $39.78/hr

Job Duties The Eligibility Worker is responsible for conducting thorough interviews, assessing client needs, and determining eligibility for a wide range of public assistance programs, including ...

Rice County

Eligibility Worker

Faribault, MN · On-site

$27.67 - $38.74/hr

Job Summary The Eligibility Worker assists Rice County residents in obtaining or maintaining accessibility to multiple complex public assistance resources and programs available to meet their ...

Rice County, MN

Eligibility Worker

Faribault, MN · On-site

$27.67 - $38.74/hr

Experience as an Eligibility Worker. Experience with METS/MAXIS, and specialized childcare computer systems. Experience in position requiring usage of interviewing skills. Experience in position ...

Douglas County

Eligibility Worker

Alexandria, MN · On-site

$19.25 - $26/hr

Job Duties The Eligibility Worker under general supervision is responsible for performing a wide variety of tasks related to the determination of eligibility of clients for income maintenance ...

GovernmentJobs.com

Eligibility Worker

Willmar, MN · On-site

$19.75 - $26.75/hr

Eligibility Worker The hiring range for this position is $60,090 - $67,204. The full range for this position is $60,090 - $84,059. The Eligibility Worker is responsible for determining initial ...

McLeod County

Eligibility Worker

Glencoe, MN · On-site

$26.51 - $39.78/hr

The Eligibility Worker's responsibilities include intake and determining eligibility. Assist clients with utilizing agency and community resources. Under general supervision, performs a variety of ...

McLeod County, Minnesota

Eligibility Worker

Glencoe, MN · On-site

$26.51 - $39.78/hr

The Eligibility Worker's responsibilities include intake and determining eligibility. Assist clients with utilizing agency and community resources. Under general supervision, performs a variety of ...

McLeod County

Eligibility Worker

Glencoe, MN · On-site

$26.51 - $39.78/hr

The Eligibility Worker's responsibilities include intake and determining eligibility. Assist clients with utilizing agency and community resources. Under general supervision, performs a variety of ...

McLeod County, MN

Eligibility Worker

Glencoe, MN · On-site

$26.51 - $39.78/hr

Eligibility Worker The Eligibility Worker's responsibilities include intake and determining eligibility. Assist clients with utilizing agency and community resources. Under general supervision ...

Isanti County

ELIGIBILITY WORKER

Cambridge, MN · On-site

$56K - $72K/yr

Eligibility Worker Position: Eligibility Worker Department: Health and Human Services Location: Cambridge, MN Job Type: Full-time (40 hours per week) Work Schedule: Monday through Friday, 8:00 a.m ...

Douglas County, MN

Eligibility Worker

Alexandria, MN · On-site

$27.71/hr

Eligibility Worker DEPARTMENT: Social Services STATUS: Full Time; 37.5 hrs/wk; Generally, Monday through Friday, 8:00 a.m. - 4:30 p.m. STARTING SALARY: The starting salary is $54,035 annually ($27.71 ...

Douglas, County of (MN)

Eligibility Worker

Alexandria, MN · On-site

$27.71/hr

Eligibility Worker DEPARTMENT: Social Services STATUS: Full Time; 37.5 hrs/wk; Generally, Monday through Friday, 8:00 a.m - 4:30 p.m. STARTING SALARY: The starting salary is $54,035 annually ($27.71 ...

City of New York

ELIGIBILITY WORKER

Bronx, NY · On-site

$50K - $60K/yr

HASA is recruiting for four (4) Eligibility Specialist III's, to function as Eligibility Workers who will: - Perform initial assessment and recertification interviews to document mandated information ...

County of Santa Barbara

Eligibility Worker I

Lompoc, CA · On-site

$61K - $73K/yr

Eligibility Worker ELIGIBILITY WORKER I SALARY: $56,821.44 - $67,600.00 Annually ELIGIBILITY WORKER II SALARY: $61,932.00 - $73,852.48 Annually Bilingual allowance when applicable Are you a natural ...

City of New York

ELIGIBILITY WORKER

Bronx, NY · On-site

$21 - $28.25/hr

HASA is recruiting for four (4) Eligibility Specialist III's, to function as Eligibility Workers who will: - Perform initial assessment and recertification interviews to document mandated information ...

Kandiyohi County

Eligibility Worker

Willmar, MN · On-site

$60K - $84K/yr

The Eligibility Worker is responsible for determining initial eligibility and maintaining ongoing eligibility for public assistance programs. This position involves supporting clients by identifying ...

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Eligibility Worker information

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$33

How much do eligibility worker jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for eligibility worker in the United States is $22.65, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is an eligibility worker?

An eligibility worker gathers information and performs interviews to determine whether a person is eligible for public assistance or access to social programs, such as food stamps, public housing, or grants. Your duties are to review financial and personal data, such as income, housing costs, utilities, and medical conditions, of those seeking social services. You also perform in-person or over-the-phone interviews. You then determine whether or not the applicants are eligible, and if they are, you authorize how much they are eligible to receive. You also provide referrals to other agencies and perform periodic checkups with clients to update information and reassess eligibility.

What does an eligibility worker do?

An Eligibility Worker is a professional who determines whether individuals and families qualify for various public assistance programs, such as Medicaid, food stamps (SNAP), or welfare benefits. They interview applicants, review documentation, and verify information to assess eligibility according to government guidelines. Eligibility Workers also explain program requirements, help clients complete necessary paperwork, and maintain accurate case records. Their role is essential in ensuring that benefits are distributed fairly and efficiently to those who need them.

What are the key skills and qualifications needed to thrive as an eligibility worker, and why are they important?

To thrive as an Eligibility Worker, you need a strong understanding of public assistance programs, case management, and eligibility determination, usually supported by a high school diploma or associate degree. Familiarity with case management software, state benefits systems, and data entry tools is often required. Outstanding communication, attention to detail, and customer service skills help you effectively interact with diverse clients and manage sensitive information. These competencies ensure accurate benefit determinations, compliance with regulations, and positive client outcomes.

What are some common challenges eligibility workers face when managing caseloads, and how are they typically addressed?

Eligibility Workers often handle high volumes of cases, which can be challenging due to tight deadlines and the need for accuracy in documentation. Balancing efficiency with attention to detail is crucial, especially when verifying applicants' information and determining program eligibility. Many agencies support workers through ongoing training, regular team meetings, and case management systems that streamline workflow. Collaboration with supervisors and colleagues is encouraged to address complex cases and share best practices.

What is the difference between Eligibility Worker vs Case Manager?

CriteriaEligibility WorkerCase Manager
Required credentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; often additional certifications or degrees in social work or related fields
Work environmentGovernment agencies, social service officesNon-profit organizations, healthcare facilities, social service agencies
Employer and industry usagePrimarily government-funded programsVaries across public and private sectors
Common search intentUnderstanding eligibility processes and requirementsManaging client cases and providing ongoing support

Eligibility Workers focus on determining client eligibility for public assistance programs, working mainly in government settings. Case Managers handle broader client support, coordinating services across multiple needs. While both roles involve social services, Eligibility Workers primarily assess eligibility, whereas Case Managers provide ongoing case management and support.

What skills do you need to be an eligibility worker?

Eligibility workers need strong communication and interpersonal skills to interact effectively with clients and assess their needs. They should have attention to detail, organizational skills, and knowledge of relevant laws and programs, often using computer systems and databases to process applications efficiently.
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Eligibility Worker jobs near you
Infographic showing various Eligibility Worker job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,119 per year, or $22.7 per hour.

Eligibility Worker

County of McLeod

Glencoe, MN • On-site

$26.51 - $39.78/hr

Other

Medical, Dental, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Duties

The Eligibility Worker is responsible for conducting thorough interviews, assessing client needs, and determining eligibility for a wide range of public assistance programs, including emergency assistance, cash, food, child care, health care, and county burial services. The role requires evaluating client circumstances through face‑to‑face or phone interviews, explaining program regulations, and ensuring applicants understand data privacy rights and responsibilities. Eligibility Workers respond to public inquiries, examine applications, and guide clients toward the most beneficial program options. They monitor ongoing cases for changes affecting income, assets, or household composition, complete required redeterminations, and maintain familiarity with county, state, and federal regulations. The position involves making referrals for additional services, assisting clients in resolving issues that affect their eligibility, and initiating fraud referrals when necessary, including compiling evidence and testifying in court. Workers establish overpayments and implement repayment procedures, manage case transfers between counties to avoid interruptions in assistance, troubleshoot computer system issues, prepare appeal documentation, and represent the agency in appeal hearings. They participate in training, interpret updated policies and manuals, collaborate with coworkers and community partners, and ensure high‑quality work through peer review. Additional responsibilities include public speaking for community education, coordinating with other agencies and service providers, and maintaining professionalism while working with clients from diverse backgrounds, including those experiencing emotional distress or crises.

Minimum Education Required

The minimum education required for the Eligibility Worker position is a high school diploma, along with two years of additional advanced education and four years of previous work experience in a related field, or an equivalent combination of education and experience sufficient to perform the essential job functions.

Minimum Experience Required

The minimum experience required for the Eligibility Worker position is four years of previous work experience in a related field, in addition to the educational requirements. This experience may also be met through an equivalent combination of education and relevant work that prepares the applicant to perform the essential functions of the job.

Shift

First (Day)

Number of Openings

1

Public Transportation Accessible

No

Compensation

$26.51 - $39.78 / Hourly

Postal Code

55336

Job Type

Full Time

Place of Work

On-site

Requisition ID

58713

Job Benefits

This full‑time position offers a comprehensive benefits package that includes medical, dental, and life insurance, along with paid holidays, sick leave, and vacation. Employees enjoy a consistent Monday through Friday schedule from 8:00 AM to 4:30 PM, as well as a competitive salary range of $26.51 to $39.78 per hour depending on experience, with strong organizational commitment to pay equity. Additional benefits include retirement and insurance options, ongoing training and professional development opportunities, and a supportive work environment that encourages growth and collaboration.

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