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Educational Customer Success Manager Jobs (NOW HIRING)

Scholarly Inc.

Customer Success Manager

Seattle, WA · On-site

$70K - $100K/yr

We're a mission-driven, product-focused team shaping the future of higher education. Position Overview Scholarly is looking for a motivated and detail-oriented Customer Success Manager (CSM) to join ...

Halma plc

Customer Success Manager

Customer Success Manager It's fun to work in a company where people truly BELIEVE in what they are ... Provide or facilitate ongoing post implementation training/education. * Make minor modifications to ...

AxisCare

Customer Success Manager

Waco, TX · On-site

- Customer Success Manager Reports To: Director of Customer Success Location: Remote Position Type: Full-Time Position Summary As a Customer Success Manager, you will be responsible for nurturing and ...

Ritchie Bros.

Customer Success Manager

Norwalk, CT · On-site

The Customer Success Manager will be responsible for helping clients achieve measurable business value through our software solutions. This includes driving adoption, strengthening executive ...

UpGuard

Customer Success Manager

Customer Success Manager Due to continued growth, the Customer Success team is expanding and we ... You will monitor the health of your customers and intervene with proactive education when customers ...

Healthix

Customer Success Manager

New York, NY · On-site

$125K - $165K/yr

Customer Success Manager REPORTS TO : Director of Customer Success DEPARTMENT: Customer Success HOURS : 40 Hours Monday - Friday 9:00a - 5:00p FLSA STATUS : Exempt JOB TYPE: Full-Time RATE : $125k ...

AxisCare

Customer Success Manager

Waco, TX · Remote

Salary: - Customer Success Manager Reports To: Director of Customer Success Location: Remote Position Type: Full-Time Position Summary As a Customer Success Manager, you will be responsible for ...

Energy Exemplar

Customer Success Manager

North, SC

The Customer Success Manager will act as the primary advocate for customers, guiding them along their simulation software journey and engaging resources across Energy Exemplar to accelerate adoption ...

Oryx Software Inc

Customer Success Manager

Mclean, VA · On-site

Oryx is seeking highly motivated and customer-focused individuals to join our team as a Customer Success Manager in the innovative dental technology space. The ideal candidate will be passionate ...

BackOps

Customer Success Manager

San Francisco, CA · On-site

Customer Success Manager BackOps is at the forefront of supply chain intelligence, leveraging advanced AI to optimize logistics processes. Our solutions empower logistics teams to maximize efficiency ...

Talent Voyager

Customer Success Manager

Tampa, FL · Remote

$127K/yr

We are hiring a Customer Success Manager (Customer Success Coach) for our client, a fast-growing agency that works with digital marketing agency CEOs. This is not a passive account management role.

Handraise

Customer Success Manager

Austin, TX · On-site

Customer Success Manager We are seeking a highly skilled Customer Success Manager to help us build the future of AI brand perception intelligence. Founded in 2023, Handraise is an AI-native narrative ...

New

Melio

Customer Success Manager

Salt Lake City, UT · Remote

Customer Success Manager Location: Remote (required to live in one of the following states: AZ, CO ... stages, educating on best practices, removing friction, and accelerating time-to-value.

Tradebe

Customer Success Manager

Customer Success Manager Tradebe is a group of industrial businesses with the commitment of ... Education and Experience: Bachelor's degree in Business Administration, Environmental, Chemistry ...

Ralliant

Customer Success Manager

Plainville, CT · On-site

North America Customer Success Manager Gems Setra | On-Site - Plainville, CT | Reports to: Head of Sales Operations & Marketing The North America Customer Success Manager leads the regional customer ...

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Educational Customer Success Manager information

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$32.5K

$83.1K

$140K

How much do educational customer success manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for educational customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an educational customer success manager, and why are they important?

To thrive as an Educational Customer Success Manager, you need a background in education or edtech, strong communication skills, and experience in customer relationship management. Familiarity with learning management systems (LMS), customer success platforms like Salesforce or Zendesk, and relevant certifications such as Customer Success Manager (CSM) are typically valuable. Exceptional interpersonal skills, problem-solving abilities, and a proactive approach help you build trust and drive adoption among educators and institutions. These skills are crucial for ensuring client satisfaction, retention, and the effective implementation of educational solutions.

What does an educational customer success manager do?

An Educational Customer Success Manager helps schools, educators, and institutions successfully implement and use educational products or services. They provide ongoing support, training, and guidance to ensure clients achieve their desired outcomes and maximize the value of the solutions provided. Their role often involves building strong relationships, understanding the unique needs of educational organizations, and proactively addressing any challenges or concerns. By acting as a bridge between the company and the client, they help improve user satisfaction and long-term engagement.

How does an educational customer success manager typically collaborate with educators and internal teams to ensure client satisfaction?

Educational Customer Success Managers work closely with teachers, administrators, and internal product or support teams to ensure clients are fully supported in using educational technology or services. They regularly communicate with educators to understand their needs, provide tailored training or resources, and relay feedback to development teams for product improvements. This role often involves coordinating onboarding, troubleshooting issues, and organizing professional development sessions, all while acting as a bridge between clients and the company. Effective collaboration and proactive problem-solving are key to maintaining high client satisfaction and fostering long-term partnerships.
More about Educational Customer Success Manager jobs
What cities are hiring for Educational Customer Success Manager jobs? Cities with the most Educational Customer Success Manager job openings:
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What job categories do people searching Educational Customer Success Manager jobs look for? The top searched job categories for Educational Customer Success Manager jobs are:
Educational Customer Success Manager jobs near you
Infographic showing various Educational Customer Success Manager job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 79% In-person, and 21% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

P3 Hotel Software

Boulder, CO • On-site

Other

PTO

Re-posted 17 days ago

Job description

Company Description
P3 has over 25 years' experience providing high-quality technology solutions for international hotels and chains. We are a leading provider of guest facing technology for the Hotel industry such as booking engines, online check-in/out, Kiosk checkin/checkout and loyalty software that are custom-designed and built for each client's unique brand.
Over the last 6 years, we have seen steady growth in our customer base and have tripled our number of customers. We are growing more each year and are looking for new talents to join our teams.
We are open and transparent so that we can continually look for ways to improve our products and how to serve our clients. Personal development and team growth are actively encouraged both on and off the pitch.
Job Description:
Due to the expansion of our customer base, we are looking for a Customer Success Manager to join the P3.
The successful applicant has previous experience working in a fast-moving technical environment. Reporting to the Head of Client Services, this role is the ideal opportunity for a problem solving oriented individual with an interest and natural aptitude for software and technology who enjoys direct contact with clients.
The new Customer Success Manager will work alongside the team in Boulder and Dublin to help the ongoing onboarding of new customers in North America.
Desired Skillset:
  • Internet architecture
  • Experience with Oracle Opera (V5 or Cloud) or other PMS systems
The Customer Success Manager will:
  • Work with the Development team to drive the vision and development of software products and the ongoing client services requests.
  • Have a significant role in quality and is the only team member empowered to accept stories as complete.
  • Project management several customers through an onboarding process.
Responsibilities:
  • Work with the clients to help them onboard to our product portfolio.
  • Collaborate with the clients and to coordinate project schedules, budgets, and staffing
  • Effectively communicate the clients requests in the P3 backlog of development requests including success criteria to the development team so that they can provide work estimates and accept and complete work to the satisfaction of the clients.
  • Communicate with the client on a regular basis to provide feedback on progress of implementation of projects and releases.
  • Manage project risk and resolve project issues.
Must be able to:
  • Work on own initiative.
  • Manage daily and weekly priorities.
  • Liaise effectively with clients, developers and support team.
  • Good written and telephone communication skills.
Key daily tasks of Customer Success Manager:
  • Weekly/daily customer calls or face to face meetings and quarterly meetings.
  • Quality assurance in line with Visual UI designs and product specifications,
  • Assisting customers with Reporting
  • Check that support tickets are being dealt with promptly and within the SLA agreement.
  • Chase support tickets.
  • Chasing up quotation with customers.
Project management skills:
  • Project plans
  • Create and manage project to-do / bug list
  • In house production meetings
Benefits:
  • Possible opportunity to travel to Dublin, Ireland
  • Hybrid working environment: remote work and working from the office; our office will be set in Kiln, Boulder.
  • Team building trips in great locations to energize and inspire
  • Other benefits: Healthcare, flexible working hours.
  • Salary depends on your level of experience and qualifications. P3 invests in our staff and gives them the opportunity to grow and develop.
Further Details
  • Interviewing now, starting immediately
  • All candidates must have a valid working visa to work in USA.
  • We can do interviews outside of the normal 9-5 so no need to use up annual leave!

Apply