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Educational Customer Success Manager Jobs (NOW HIRING)

Workana

Customer Success Manager

Customer Success Manager Masttro is the global leader in wealth technology for aggregating, visualizing, and managing complex portfolios across all asset classes, jurisdictions, currencies, and ...

Vectra

Customer Success Manager

Scaled Customer Success Manager About Vectra Vectra AI delivers a new class of advanced threat ... Partner with Product, Product Marketing, Support, and Education teams to continuously improve ...

Route

Customer Success Manager

Customer Success Manager Lehi, Utah, United States; New York, New York, United States Director of Customer Success Lehi, Utah, United States; Remote Manager of Sales Compensation Lehi, Utah, United ...

Brightree

Customer Success Manager

Kansas City, KS · On-site

Customer Success Manager The Brightree Customer Success Team is responsible for driving consistent customer value through adoption of Brightree products and services. Customer Success Managers align ...

GBG Corporation

Customer Success Manager

Boston, MA · On-site

The Role - Customer Success Managers We are hiring two Customer Success Managers to support our highest‑value customers across two distinct portfolios: Customer Success Manager - Enterprise

Brightree

Customer Success Manager

Kansas City, MO · On-site

Customer Success Manager The Brightree Customer Success Team is responsible for driving consistent customer value through adoption of Brightree products and services. Customer Success Managers align ...

Lever Demo 2

Customer Success Manager

Arlington, TX

The Customer Success Manager is the primary point of contact for existing customers and responsible for the successful onboarding of new accounts. The Customer Success Manager will help the customer ...

ResMed

Customer Success Manager

Kansas City, KS · On-site

Customer Success Manager The Brightree Customer Success Team is responsible for driving consistent customer value through adoption of Brightree products and services. Customer Success Managers align ...

Kastle Systems

Customer Success Manager

Yorba Linda, CA · On-site

Clients span the commercial and multifamily real estate, education, and construction industries and ... The Customer Success Manager is expected to consistently provide excellent customer service to ...

Route

Customer Success Manager

Customer Success Manager Lehi, Utah, United States; New York, New York, United States Director of Customer Success Lehi, Utah, United States; Remote Manager of Sales Compensation Lehi, Utah, United ...

Aria Systems

Customer Success Manager

Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...

SWIVEL

Customer Success Manager

San Antonio, TX

SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success ... Continuing education and career certifications * Variety of healthcare coverage options

GBG

Customer Success Manager

Atlanta, GA · On-site

Customer Success Manager - Enterprise * Manage a portfolio of 25-30 enterprise accounts * Focus on scalable engagement, retention, and expansion * Balance strategic conversations with operational ...

Aria Systems

Customer Success Manager

Philadelphia, PA · Remote

Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...

WellHive

Customer Success Manager

Melbourne, FL · On-site

Customer Success Manager Role Summary The Customer Success Manager (CSM) is responsible for a portfolio of customer accounts, driving adoption of the WellHive platform and ensuring customers realize ...

ResMed

Customer Success Manager

Kansas City, MO · On-site

Customer Success Manager The Brightree Customer Success Team is responsible for driving consistent customer value through adoption of Brightree products and services. Customer Success Managers align ...

Creative Chaos

Customer Success Manager

Customer Success Manager We are seeking a dedicated and technically proficient Customer Success Manager to build strong relationships with our clients, ensuring they maximize the value of our ...

Just Right Reader

Customer Success Manager

Customer Success Manager Just Right Reader is a forward-thinking curriculum provider committed to ... Grounded in the Science of Reading, our high-quality materials and tools equip educators with the ...

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Educational Customer Success Manager information

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$32.5K

$83.1K

$140K

How much do educational customer success manager jobs pay per year?

As of Jul 6, 2026, the average yearly pay for educational customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Educational Customer Success Manager, and why are they important?

To thrive as an Educational Customer Success Manager, you need a background in education or edtech, strong communication skills, and experience in customer relationship management. Familiarity with learning management systems (LMS), customer success platforms like Salesforce or Zendesk, and relevant certifications such as Customer Success Manager (CSM) are typically valuable. Exceptional interpersonal skills, problem-solving abilities, and a proactive approach help you build trust and drive adoption among educators and institutions. These skills are crucial for ensuring client satisfaction, retention, and the effective implementation of educational solutions.

What does an Educational Customer Success Manager do?

An Educational Customer Success Manager helps schools, educators, and institutions successfully implement and use educational products or services. They provide ongoing support, training, and guidance to ensure clients achieve their desired outcomes and maximize the value of the solutions provided. Their role often involves building strong relationships, understanding the unique needs of educational organizations, and proactively addressing any challenges or concerns. By acting as a bridge between the company and the client, they help improve user satisfaction and long-term engagement.

How does an Educational Customer Success Manager typically collaborate with educators and internal teams to ensure client satisfaction?

Educational Customer Success Managers work closely with teachers, administrators, and internal product or support teams to ensure clients are fully supported in using educational technology or services. They regularly communicate with educators to understand their needs, provide tailored training or resources, and relay feedback to development teams for product improvements. This role often involves coordinating onboarding, troubleshooting issues, and organizing professional development sessions, all while acting as a bridge between clients and the company. Effective collaboration and proactive problem-solving are key to maintaining high client satisfaction and fostering long-term partnerships.
More about Educational Customer Success Manager jobs
What cities are hiring for Educational Customer Success Manager jobs? Cities with the most Educational Customer Success Manager job openings:
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Educational Customer Success Manager jobs near you
Infographic showing various Educational Customer Success Manager job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 40% In-person, 20% Hybrid, and 40% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

Workana

Remote

Other

Posted 13 days ago

Job description

Customer Success Manager

Masttro is the global leader in wealth technology for aggregating, visualizing, and managing complex portfolios across all asset classes, jurisdictions, currencies, and entity structures. Offering a single source of accurate, comprehensive data, Masttro empowers wealth owners and their trusted advisors with real-time control, transparency, and insights.

Role Overview

As a Customer Success Manager, you will start managing a portfolio of less complex clients, nurturing relationships in a fast-paced, high-growth startup environment on explosive growth. You will ensure client satisfaction, drive proactive engagement, and support onboarding, events, and training, with opportunities to advance to higher-tier clients based on performance. This client-facing role emphasizes process orientation, curiosity, and relationship building in wealth tech, fintech, or family office contexts.

Responsibilities
  • Manage and nurture relationships with Spanish-speaking clients (some in the US), delivering exceptional customer success through proactive support and process-driven approaches.
  • Handle onboarding, training, and occasional in-person events, primarily in Mexico City or Monterrey (preferred location; otherwise, availability for travel required).
  • Utilize tools like HubSpot, Teams, and Zoom to track client progress, resolve issues, and ensure adoption in a high-growth environment.
  • Collaborate with internal teams to escalate feedback, optimize processes, and contribute to client retention and expansion.

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