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Ed Patient Access Representative Jobs (NOW HIRING)

Access Dubuque

Patient Access Representative

Dubuque, IA · On-site

$16.25 - $20.75/hr

Patient Access Representative UnityPoint Health Finley Hospital 1 Positions ID: 50163676 Posted On ... ED - Dyersville - $10,000 Commence MercyOne Care Connect Advisor - New Patient Experience! Medical ...

RWJBarnabas Health

Patient Access Rep II

Hamilton, NJ · On-site

$26.39/hr

Patient Access Rep II Req #: 0000249313 Category: Revenue Cycle and Patient Access Status: Per Diem ... Completes timely and accurate registration of all ED patients, including demographic, insurance ...

Hendrick Medical Center

Patient Access Rep

Abilene, TX · On-site

$16.75 - $21.25/hr

Patient Access Representative The Patient Access Representative is able to schedule primary and specialty office visits appropriately; as well as keeping location instructions; patient demographics ...

Pacer Group

Patient Access Representative

Los Angeles, CA · On-site

$18.50 - $23.75/hr

Patient Access Representative Location: West Hollywood, CA 90048 Duration: 13 Weeks Shift: Day 5x8-Hour (08:00AM - 05:00PM) days and weekend requirements XXXX: XXXX/hr. Position Summary: * The ...

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Ed Patient Access Representative information

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How much do ed patient access representative jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for ed patient access representative in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What does an ED Patient Access Representative do?

An ED (Emergency Department) Patient Access Representative is responsible for greeting patients, registering them upon arrival, collecting personal and insurance information, and ensuring all necessary documentation is completed for emergency care. They serve as a key point of contact between patients, clinical staff, and insurance providers. In addition to data entry and verifying insurance coverage, they often assist with patient inquiries, explain hospital policies, and help coordinate patient flow in the emergency department. Their role is crucial in ensuring timely and accurate patient admissions and supporting the overall efficiency of emergency services.

What are some of the main challenges faced by an ED Patient Access Representative, and how can they be managed?

ED Patient Access Representatives often work in fast-paced, high-pressure environments where they must quickly and accurately collect patient information while maintaining a calm and compassionate demeanor. A major challenge is balancing the need for efficiency with providing excellent customer service to patients who may be experiencing stress or anxiety. To manage these challenges, representatives benefit from strong communication skills, the ability to multitask, and familiarity with hospital registration systems. Ongoing training and supportive teamwork also help in handling difficult situations and ensuring a smooth patient intake process.

What are the key skills and qualifications needed to thrive as an ED Patient Access Representative, and why are they important?

To thrive as an ED Patient Access Representative, you need strong organizational abilities, attention to detail, and a high school diploma or equivalent, with some employers preferring prior healthcare or administrative experience. Familiarity with hospital information systems, electronic health records (EHRs), and patient registration software is typically required. Excellent communication, empathy, and the ability to remain calm under pressure are crucial soft skills for interacting with patients and healthcare staff in emergency settings. These skills ensure efficient patient intake, accurate information collection, and positive experiences during critical moments in healthcare delivery.

What is the difference between Ed Patient Access Representative vs Medical Office Clerk?

AspectEd Patient Access RepresentativeMedical Office Clerk
CredentialsHigh school diploma; some roles may require certification in patient access or healthcare administrationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, healthcare administrative settings
Job ResponsibilitiesScheduling, patient registration, insurance verification, data entryFiling, data entry, appointment scheduling, administrative support

The Ed Patient Access Representative and Medical Office Clerk roles share similar environments and administrative tasks, but the Patient Access role typically involves more direct patient interaction and insurance processing. Both positions are essential for healthcare operations, with the Patient Access Representative focusing more on patient intake and insurance verification, while the Medical Office Clerk handles general administrative duties.

More about Ed Patient Access Representative jobs
What states have the most Ed Patient Access Representative jobs? States with the most job openings for Ed Patient Access Representative jobs include:
What job categories do people searching Ed Patient Access Representative jobs look for? The top searched job categories for Ed Patient Access Representative jobs are:
Ed Patient Access Representative jobs near you
Infographic showing various Ed Patient Access Representative job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, 11% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,617 per year, or $19 per hour.

Patient Access Representative

Access Dubuque

Dubuque, IA • On-site

$16.25 - $20.75/hr

Other

Medical, Dental, Retirement, PTO

Posted 5 days ago

Key responsibilities

  • Arrange for efficient and orderly registration of Emergency, Inpatients, and Outpatients.

  • Ensure that accurate patient information is collected.

  • Inform patients about hospital policies and procedures.

Job description

Patient Access Representative

UnityPoint Health Finley Hospital

1 Positions

ID: 50163676

Posted On 06/23/2026

Job Overview

  • Area of Interest: Patient Services

  • FTE/Hours per pay period: .90

  • Department: Patient Access

  • Shift: Weekends: Friday, Saturday & Sunday, 7:00 pm - 7:00 am, for 72 hours per pay period.

  • Job ID: 183711

Overview

Shift: Weekends: Friday, Saturday & Sunday, Nights 7:00 pm - 7:00 am, for 72 hours per pay period.

The Patient Access Representative is responsible for facilitating patient admission, registration, insurance verification, and scheduling, ensuring accuracy and efficiency in the registration process. The role addresses patient inquiries and manages patient wayfinding. The role also supports administrative tasks and ensures compliance with financial and insurance procedures.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.

  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

  • Accurately and thoroughly collects, analyzes and records demographic, insurance/financial and clinical data in computersystem.Ensuresinformation source isappropriateand all required documentation are on file

  • Maintains knowledge and understanding of insurance verification and understanding of insurance plans

  • Answers telephone calls promptly and accurately. Takes telephone messages and directs calls inan appropriateand professional manner

  • Communicates effectively to provideappropriate educationregardingpatient financial obligations through POS and estimates.

  • Participates in performance improvement initiatives anddemonstratesinitiative to improve quality and customer services with a goal to exceed customer expectations.

  • Maintain ability to perform roles associated with patientself serviceregistration processes

  • Monitors andmaintainsmultiple work queues

  • Refer patients who need financialassistancewith their clinic/hospital bills to a Financial Advocate

  • Perform functions other than described due to extenuating circumstances

  • Schedules walk in procedures andcollaborateswith central schedulingregardingother needs

Qualifications

Education:  

  • High School Diploma or equivalent required.

Experience:  

  • Two (2) years of customer service OR healthcare related experience preferred.

License/Certification:  

  • None

Primary Contact

13511

Michelle Pickel

HR Recruiter, HR

563-589-2608

Phone

Phone

Phone

Fax

[email protected]

Email

True

False

False

Job Details

Categories

Health Care

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

168

Job REQ #

50163676

# Positions

1

Start Date

20260623

End Date

20260728

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UnityPoint Health Finley Hospital

About the Company

A CAREER AT UNITYPOINT HEALTH - FINLEY HOSPITAL

UnityPoint Health team members come for a job, but stay for a career. As a team member, regardless of your position, you'll get the chance to change lives on a daily basis in order to deliver our vision of the Best Outcome for Every Patient, Every Time. That privilege drives employees' passion for making a difference in the lives of our patients, helping them create healthier, more rewarding lives.

At UnityPoint Health - Finley Hospital, we know our collective actions determine the experience we create. Our team members strive to work as one through four key values:

  • Foster Unity

  • Own the Moment

  • Champion Excellence

  • Seize Opportunity

If you are interested in joining our team, please visit http://www.unitypoint.org/dubuque/employment-opportunities to learn about our many opportunities and to fill out an online application.

ABOUT OUR HOSPITAL

UnityPoint Health Finley Hospital is a 126-bed community hospital. We employ more than 800 full-and-part-time employees. Finley Hospital is a not-for-profit, locally owned, regional healthcare facility part of the UnityPoint Health system. Finley Hospital is committed to bringing the best medical care to the tri-state area. We offer comprehensive, full service health care that is coordinated around our patients. We have consistently been recognized as a leader in health care.

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