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Ed Patient Access Representative Jobs (NOW HIRING)

Access Dubuque

Patient Access Representative

Dubuque, IA

$16.25 - $20.75/hr

Patient Access Representative UnityPoint Health Finley Hospital 1 Positions ID: 49772874 Posted On ... ED - Dyersville - $10,000 Commence MercyOne Patient Financial Counselor Southwest Health Inpatient ...

Grande Ronde Hospital

Patient Access Rep

La Grande, OR

$16.50 - $21/hr

The Patient Access Representative is responsible for greeting, registering, and assisting patients in a courteous and professional manner. Under the general supervision of the Patient Access Manager ...

Grande Ronde Hospital

Patient Access Rep

La Grande, OR · On-site

The Patient Access Representative is responsible for greeting, registering, and assisting patients in a courteous and professional manner. Under the general supervision of the Patient Access Manager ...

Hendrick Medical Center

Patient Access Rep

Abilene, TX · On-site

$16.75 - $21.25/hr

Patient Access Representative The Patient Access Representative is able to schedule primary and specialty office visits appropriately; as well as keeping location instructions; patient demographics ...

RWJBarnabas Health

Patient Access Rep II

Hamilton, NJ

$26.39/hr

Patient Access Rep II Req #: 0000249313 Category: Revenue Cycle and Patient Access Status: Per Diem ... Completes timely and accurate registration of all ED patients, including demographic, insurance ...

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How much do ed patient access representative jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for ed patient access representative in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What does an ED Patient Access Representative do?

An ED (Emergency Department) Patient Access Representative is responsible for greeting patients, registering them upon arrival, collecting personal and insurance information, and ensuring all necessary documentation is completed for emergency care. They serve as a key point of contact between patients, clinical staff, and insurance providers. In addition to data entry and verifying insurance coverage, they often assist with patient inquiries, explain hospital policies, and help coordinate patient flow in the emergency department. Their role is crucial in ensuring timely and accurate patient admissions and supporting the overall efficiency of emergency services.

What jobs make $3,000 a month without a degree?

An Ed Patient Access Representative typically earns around $3,000 or more per month, especially with experience and certifications. Other jobs that can pay this amount without a degree include administrative roles, sales positions, and certain skilled trades like HVAC or plumbing, which often require vocational training or certifications rather than a college degree.

What are some of the main challenges faced by an ED Patient Access Representative, and how can they be managed?

ED Patient Access Representatives often work in fast-paced, high-pressure environments where they must quickly and accurately collect patient information while maintaining a calm and compassionate demeanor. A major challenge is balancing the need for efficiency with providing excellent customer service to patients who may be experiencing stress or anxiety. To manage these challenges, representatives benefit from strong communication skills, the ability to multitask, and familiarity with hospital registration systems. Ongoing training and supportive teamwork also help in handling difficult situations and ensuring a smooth patient intake process.

What are the key skills and qualifications needed to thrive as an ED Patient Access Representative, and why are they important?

To thrive as an ED Patient Access Representative, you need strong organizational abilities, attention to detail, and a high school diploma or equivalent, with some employers preferring prior healthcare or administrative experience. Familiarity with hospital information systems, electronic health records (EHRs), and patient registration software is typically required. Excellent communication, empathy, and the ability to remain calm under pressure are crucial soft skills for interacting with patients and healthcare staff in emergency settings. These skills ensure efficient patient intake, accurate information collection, and positive experiences during critical moments in healthcare delivery.

What is the difference between Ed Patient Access Representative vs Medical Office Clerk?

AspectEd Patient Access RepresentativeMedical Office Clerk
CredentialsHigh school diploma; some roles may require certification in patient access or healthcare administrationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, healthcare administrative settings
Job ResponsibilitiesScheduling, patient registration, insurance verification, data entryFiling, data entry, appointment scheduling, administrative support

The Ed Patient Access Representative and Medical Office Clerk roles share similar environments and administrative tasks, but the Patient Access role typically involves more direct patient interaction and insurance processing. Both positions are essential for healthcare operations, with the Patient Access Representative focusing more on patient intake and insurance verification, while the Medical Office Clerk handles general administrative duties.

More about Ed Patient Access Representative jobs
What states have the most Ed Patient Access Representative jobs? States with the most job openings for Ed Patient Access Representative jobs include:
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Ed Patient Access Representative jobs near you
ED Patient Access Representative (Part Time, Nights)

ED Patient Access Representative (Part Time, Nights)

St. Luke's Hospital

Orwigsburg, PA • On-site

$15.50 - $19.75/hr

Other

Posted 3 days ago

Job description

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

HOURS:

Part Time, 16 hours/week, Nights

11:00 PM - 7:00 AM

Schedule will be either a Friday/Monday ,or Saturday/Sunday

Rotating holidays

Opportunity to pick up additional hours if desired

Location is Geisinger St. Luke's, Orwigsburg, PA

ED Registration

Training:

(5) day training at St. Luke’s Center in Allentown, PA. Training will require (3) days for EPIC and (2) days for Revenue Cycle (SLC) during daytime hours, generally 8:00am-4:30pm. (Paid)

There is an additional 6-7 week training period with Registration staff preceptor (preferable during 1st shift hours) to learn the role.

After all training has been completed,(new hire) will be working solo in the ED 3rd shift.

The Patient Access Representative is responsible for the entire scope of the registration process for patients seen at St. Luke's University Health Network, in outpatient and/or Emergency Department locations. This includes, but is not limited to, correctly identifying patients, transcribing orders, completing registration screens, entering diagnosis and provider information, verifying insurances, point of service cash collections, work queues, etc. Communicates and coordinates with SLPG practices, clinical/diagnostic departments, and various revenue cycle departments to ensure excellent patient experience, clean claim submission, and payment for services. May require occasional travel between campuses or regional locations.

JOB DUTIES AND RESPONSIBILITIES:

  • Responsible to correctly identify/validate the choosing of patients in hospital information system to maintain the integrity and accuracy of electronic medical records. Identify and report any instances of possible identify theft situations to clinical department and leadership for appropriate escalation.

  • Maintain knowledge and education of network policy on Patient Identification including Mark for Merge, Chart Corrections, and Patient Look-Up.

  • Responsible for the patient registration (pre-reg and post-reg needs) including all of the following: demographics, emergency contact, transcribing diagnostic orders, primary care and referring provider, diagnosis, insurance and guarantor verification, real time insurance eligibility, point of service cash collections. This also includes patient, account, and claim edit level work queue errors related to registration. Can require contacting provider office, reviewing patient medical chart for diagnosis and medical necessity information.

  • Required to cross train in all areas of location or region. Campus locations must be cross trained in outpatient and Emergency Department areas. Outpatient (off-campus) locations must be cross trained for all locations if any different nuances.

  • Greets/directs patients and visitors for the entire facility. Always provides friendly and courteous service to community and co-workers. Responsible for monitoring and enforcing visitor policy for the entity (if applicable).

  • Answers internal and external calls on main department/facility line and dispenses appropriate information and answers questions regarding the facility and its services.

  • Promotes and helps increase usage of MyChart patient portal and patient self-service capabilities to ensure patients are personally engaging in their health care.

  • Responsible for overseeing and assisting patients with Welcome Kiosk and On My Way technology at network locations. Consists of self-scheduled patients online and monitoring the arrival process and patient’s journey throughout their visit.

  • Responsible for contacting the SLPG practice or Network Prior Authorization Department to obtain required insurance referrals and pre-certs when not previously documented in chart prior to service to decrease denials for no authorization.

  • Must obtain medical license Number, NPI and UPIN via appropriate website for all new provider entries for outpatient services to ensure results are routed accurately and claim submission/payment.

PHYSICAL AND SENSORY REQUIREMENTS:

Sitting/standing up to 8 hours per day, 4 or more hours at a time. Frequent use of hands/fingers for data entry. Frequently walking and ability to push up to 250 pounds in a wheelchair. Ability to occasionally carry or lift up to 15 pounds. Hearing as it relates to normal conversation. Seeing as it relates to general vision.

MINIMUM QUALIFICATIONS EDUCATION:

High school graduate or equivalent required. Certificate/Degree in health care related field preferred.

TRAINING AND EXPERIENCE:

Excellent customer service and interpersonal skills required. General computer experience and ability to type fluently, accurately, and quickly required. Insurance background preferred. Knowledge of medical terminology preferred. Previous medical administrative experience and/or health care related education courses preferred. Knowledge of health information system (epic) preferred.

Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer. (http://www.slhn.org/EOE)

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