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Ems Dispatch Jobs (NOW HIRING)

Critical Care Transport

EMS Dispatcher

Columbus, OH

Process emergency calls and efficiently dispatch appropriate units * Have a good working knowledge ... EMS, EMD or Medical background is preferred but more importantly is an applicant who is positive ...

AMR

Lead, EMS Dispatcher

Phoenix, AZ · On-site

$26.02/hr

Understands and adequately implements the concepts of Emergency Medical Dispatch as published in ... Allocates EMS resources properly as the need arises by application of appropriate decision-making ...

Pro EMS

Emergency Medical Dispatcher

Cambridge, MA · On-site

$21 - $32/hr

Preference for candidates with EMS dispatch experience. * Must possess the ability to engage in multiple activities simultaneously. * Must have the ability to establish and maintain effective working ...

AMR

Lead, EMS Dispatcher

Phoenix, AZ

$26.02/hr

Understands and adequately implements the concepts of Emergency Medical Dispatch as published in ... Allocates EMS resources properly as the need arises by application of appropriate decision-making ...

Critical Care Transport

EMS Dispatcher

Columbus, OH

Process emergency calls and efficiently dispatch appropriate units * Have a good working knowledge ... EMS, EMD or Medical background is preferred but more importantly is an applicant who is positive ...

Critical Care Transport

EMS Dispatcher

Columbus, OH · On-site

Process emergency calls and efficiently dispatch appropriate units * Have a good working knowledge ... EMS, EMD or Medical background is preferred but more importantly is an applicant who is positive ...

Global Medical Response

Lead, EMS Dispatcher

Phoenix, AZ · On-site

$26.02/hr

EMS Dispatcher Lead IMMEDIATE HIRING! FULL-TIME Opportunity Starting Pay $26.02 an hour We're ... Understands and adequately implements the concepts of Emergency Medical Dispatch as published in ...

Infina Health

EMS Dispatcher

Philadelphia, PA · On-site

$20 - $27/hr

Must have prior EMS Experience. We are looking for dispatchers to work all hours of the day and all ... Receive and dispatch orders for products or deliveries * Prioritize calls according to urgency and ...

Infina Health

EMS Dispatcher

Philadelphia, PA · On-site

$20 - $27/hr

Must have prior EMS Experience. We are looking for dispatchers to work all hours of the day and all ... Receive and dispatch orders for products or deliveries * Prioritize calls according to urgency and ...

St. Clare's - Denville

EMS Dispatcher

Denville, NJ

$17.02 - $22.98/hr

Responsibilities Full-Time - VARIED SHIFTS The EMS Dispatcher is responsible for the expeditious and efficient flow of incoming and outgoing telephone and radio transmissions for Emergency Medical ...

Prime Healthcare

EMS Dispatcher

Denville, NJ · On-site

$17.02 - $22.98/hr

Full-Time - VARIED SHIFTS The EMS Dispatcher is responsible for the expeditious and efficient flow of incoming and outgoing telephone and radio transmissions for Emergency Medical Services. Education ...

St. Clare's - Denville

EMS Dispatcher

Denville, NJ · On-site

$17.02/hr

Responsibilities Full-Time - VARIED SHIFTS The EMS Dispatcher is responsible for the expeditious and efficient flow of incoming and outgoing telephone and radio transmissions for Emergency Medical ...

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EMS Dispatch information

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How much do ems dispatch jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for ems dispatch in the United States is $24.11, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $33.17 per hour, depending on experience, location, and employer.

What is an EMS dispatcher?

EMS dispatchers are professionals who receive emergency calls and coordinate the response of emergency medical services (EMS) such as ambulances and first responders. They are responsible for gathering critical information from callers, providing instructions for immediate care, and dispatching the appropriate emergency personnel to the scene. EMS dispatchers play a crucial role in ensuring that help arrives quickly and efficiently during medical emergencies. Their work requires strong communication skills, the ability to remain calm under pressure, and knowledge of emergency procedures.

What are the key skills and qualifications needed to thrive as an EMS dispatcher, and why are they important?

To thrive as an EMS Dispatcher, you need strong decision-making skills, multitasking ability, and typically a high school diploma, with some positions requiring emergency communications certification. Familiarity with computer-aided dispatch (CAD) systems, radio communication equipment, and relevant emergency protocols is essential. Excellent communication, stress management, and empathy are crucial soft skills for handling high-pressure situations and interacting with distressed callers. These skills ensure rapid, accurate responses to emergencies, improving public safety and the effectiveness of emergency medical services.

What are some common challenges EMS dispatchers face during high-pressure situations, and how can they manage them effectively?

EMS Dispatchers often encounter high-pressure scenarios, such as multiple simultaneous emergencies or rapidly evolving incidents. Staying calm, prioritizing incoming calls, and using established protocols are crucial in these moments. Effective communication with both callers and field responders, along with strong multitasking skills, help ensure accurate information is relayed quickly. Many agencies provide ongoing training and peer support to help dispatchers manage stress and perform at their best during critical situations.

What is the difference between Ems Dispatch vs Ems Dispatcher?

AspectEms DispatchEms Dispatcher
CertificationsCPR, EMT-Basic, or EMT-Paramedic certifications often requiredSame certifications as Ems Dispatch
Work EnvironmentEmergency call centers, hospitals, ambulance servicesEmergency call centers, ambulance dispatch units
Job RoleHandling emergency calls, coordinating ambulance responseReceiving calls, dispatching EMS units, managing communication
Industry UsagePre-hospital emergency servicesPre-hospital emergency services

Both Ems Dispatch and Ems Dispatcher roles involve coordinating emergency medical responses, often requiring similar certifications and working in emergency call centers. The main difference is that Ems Dispatch emphasizes the overall dispatch process, while Ems Dispatcher focuses on the direct communication and coordination with EMS units. They are often used interchangeably but may vary by employer.

How to become an EMS dispatcher?

To become an EMS dispatcher, candidates typically need a high school diploma or equivalent, complete emergency dispatch training, and obtain certification such as Emergency Medical Dispatcher (EMD). Strong communication skills, the ability to remain calm under pressure, and familiarity with emergency call systems are essential for this role.
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EMS Dispatch jobs near you
Infographic showing various Ems Dispatch job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 91% Full Time, 6% Part Time, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $50,151 per year, or $24.1 per hour.

EMS Dispatcher/EMT, Per Diem

University Hospital, Newark NJ

Newark, NJ • On-site

$25.55/hr

Per diem

Re-posted 14 days ago

Job description

Overview
About the Role
The EMS Dispatcher EMT is responsible for answering and triaging emergency and non-emergency calls using the Medical Priority Dispatch System and Fire Service Communications System. This role involves collecting and processing critical information, providing pre-arrival and post-dispatch instructions, and coordinating the deployment of appropriate resources. The Dispatcher ensures communication efficiency and responder safety under the supervision of an EMS Communications Supervisor. This position may function within the communications center or in the field, completing all required documentation and supporting EMS operations while representing University Hospital and EMS in a professional and positive manner.
Responsibilities
What You'll Do
  • Answers and triages emergency and non-emergency calls using the Medical Priority Dispatch System and Fire Service Communications System
  • Collects, verifies, and processes essential caller information quickly and accurately
  • Provides pre-arrival and post-dispatch instructions to callers as appropriate
  • Dispatches and coordinates EMS resources to ensure timely and appropriate response
  • Monitors all communications to maintain operational efficiency and ensure the safety of responding units
  • Operates under the supervision of an EMS Communications Supervisor
  • Performs duties in both the communications center and field settings, as needed
  • Completes all required reports and documentation accurately and in a timely manner
  • Supports the overall efficiency of EMS operations through effective communication and coordination
  • Represents University Hospital and EMS in a professional, courteous, and positive manner at all times

Qualifications
What You'll Bring
Experience & Skills Requirements:
  • Minimum of two (2) years of EMS experience required
  • At least one (1) year of public safety dispatching experience preferred
  • Spanish-speaking ability is desirable
  • Must pass a medical evaluation and respirator fit test, and be able to wear an N95 mask in accordance with PEOSHA standards

Credential Requirements (must be current, active, and in good standing):
  • Required Certifications:
    • NJ Basic Telecommunicator Certification
    • NJ Emergency Medical Dispatcher (EMD) Certification or an equivalent certification approved by EMS Department Management
    • Emergency Medical Technician (EMT) Certification from one of the following:
      • National Registry
      • NJ, PA, NY, DE, MD, VA, WV, DC, or any Atlantic EMS Council member state
    • OR NJ Mobile Intensive Care Paramedic (MICP) or Mobile Intensive Care Nurse (MICN) certification
    • American Heart Association (AHA) BLS for Healthcare Providers
    • ICS Level 100 Certification
    • NIMS Awareness Certification
  • Additional Certification Requirements:
    • NJ EMT reciprocity must be obtained within six (6) months of hire

Compensation (NJ Job Transparency Law)
The expected hourly rate is $25.55, in accordance with the New Jersey Pay Transparency Law.
About Us
University Hospital is one of the nation's leading academic medical centers. As the principal teaching affiliate of Rutgers New Jersey Medical School and the only state-certified Level 1 Trauma Center in Northern New Jersey, University Hospital is training the next generation of physicians and advancing science to discovery while taking exceptional care of patients, regardless of their financial situation.
Apply Today
We encourage candidates from all backgrounds to apply. If you want to grow your career in healthcare while serving a vibrant community, we'd love to meet you
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About University Hospital

Sourced by ZipRecruiter

This University Hospital Credo expresses the commitment that our employees make to our patients and to their coworkers. Each individual promises to deliver the best outcome for each patient he or she encounters, at every encounter. This pledge encompasses everything from warm and professional customer service to a clear and succinct explanation of a medical diagnosis – and everything in between. We understand that each and every one of our patients deserves and will receive our utmost attention and respect. It is our pleasure to help our patients through their health care experience at University Hospital. It is our privilege to assist them in their journey. That is our commitment to you.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Newark, NJ, US

Year founded

1882

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