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E Channel Jobs (NOW HIRING)

VA · On-site

$36K - $42K/yr

Job Title - CW - E-Channel Representative Number of Positions - 1 Position Description: This position is responsible for understanding the products and processes of the E-Channel, including all ...

VA · On-site

$36K - $42K/yr

Job Title - CW - E-Channel Representative Number of Positions - 1 Position Description: This position is responsible for understanding the products and processes of the E-Channel, including all ...

Be Seen First

... e. channel locks, screwdrivers, volt meter, battery drill, etc.)- Must have a clean drivers license Salary based on experience. Company Description Small Commercial Electrical Contractor

Channel Programs & eCommerce Manager Founded in 1904, ESAB Corporation is a premier narrowly diversified global leader in connected fabrication technology and gas control solutions. Our rich history ...

Channel Programs & eCommerce Manager Founded in 1904, ESAB Corporation is a premier narrowly diversified global leader in connected fabrication technology and gas control solutions. Our rich history ...

Manager, E-Commerce Channel - US Vision Care

OR · On-site +1

$142K - $143K/yr

The Manager, E-Commerce Channel will blend commercial strategy, digital marketing expertise, analytics-driven decision-making, with strong cross-functional leadership. This position partners closely ...

eCommerce Channel Manager

WA · Remote

$90K - $120K/yr

... Channel Manager responsible for Division-wide digital shelf performance, analytics, Search Engine Optimization (SEO) and content operations across all eCommerce retailers. This role builds and ...

... Channel Manager responsible for Division-wide digital shelf performance, analytics, Search Engine Optimization (SEO) and content operations across all eCommerce retailers. This role builds and ...

... Channel Manager responsible for Division-wide digital shelf performance, analytics, Search Engine Optimization (SEO) and content operations across all eCommerce retailers. This role builds and ...

... Channel Manager responsible for Division-wide digital shelf performance, analytics, Search Engine Optimization (SEO) and content operations across all eCommerce retailers. This role builds and ...

eCommerce Channel Manager

Brooklyn, NY · Remote

$90K - $120K/yr

... Channel Manager responsible for Division-wide digital shelf performance, analytics, Search Engine Optimization (SEO) and content operations across all eCommerce retailers. This role builds and ...

Support markets in unlocking growth opportunities across ecommerce and physical commerce channels ... Ensure channel strategies support total business growth, not isolated channel optimization Lead ...

Electrician

Charlotte, NC · On-site

$23 - $31.50/hr

Possess "all" basic hand tools (i.e. channel locks, screwdrivers, volt meter, battery drill, etc.). * Eligible to work in the United States. (Will be E-Verified) * Valid Driver's License, State or ...

Lake Geneva, WI- remote role The Product Solutions Manager is responsible for building a long-term, strategic pipeline and driving product advocacy through the Architect and Engineering (A&E) channel.

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Showing results 1-20

E Channel information

See salary details

$48K

$68.7K

$91.5K

How much do e channel jobs pay per year?

As of Aug 28, 2026, the average yearly pay for e channel in the United States is $68,714.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $81,500.00 per year, depending on experience, location, and employer.

What is an e channel specialist?

An E Channel specialist is a professional responsible for managing and optimizing a company's electronic channels, such as online platforms, mobile apps, and digital customer interfaces. Their primary goal is to enhance the digital experience for customers, ensure smooth transactions, and support digital marketing initiatives. E Channel specialists often analyze user data, coordinate with IT and marketing teams, and implement strategies to increase engagement and efficiency across digital touchpoints.

What are the key skills and qualifications needed to thrive as an e channel specialist?

To thrive as an E-Channel Specialist, you need expertise in digital banking platforms, online customer service, and a solid understanding of financial products, often supported by a degree in business, IT, or finance. Familiarity with CRM systems, web analytics tools, and digital security protocols is typically required. Strong problem-solving skills, attention to detail, and effective communication set top performers apart in this role. These skills ensure seamless digital banking experiences, customer satisfaction, and the security of financial transactions.

How does an e channel professional typically collaborate with other departments to enhance digital customer experiences?

E Channel professionals often work closely with marketing, IT, and customer service teams to streamline and optimize online customer interactions. Collaboration usually involves coordinating digital campaigns, integrating new technologies, and ensuring a seamless user journey across all digital platforms. Regular meetings and cross-functional projects are common, making strong communication skills essential for success in this role. Effective teamwork ensures that the digital channels support business goals and provide a positive customer experience.
More about E Channel jobs
Infographic showing various E Channel job openings in the United States as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $68,714 per year, or $33 per hour.

$36K - $42K/yr

Full-time

Posted 21 days ago


Job description

Company Description

Zillion Technologies Inc. - (ZTI) is a global business consulting and technology solutions provider. Zillion delivers innovative business solutions that give clients a competitive edge.

Job Description

Job Title - CW - E-Channel Representative

Number of Positions - 1 

Position Description:

This position is responsible for understanding the products and processes of the E-Channel, including all 's online banking platforms, bill pay and maintenance, mobile products and services, online chat and secure email, unsecure email, and other online customer utilization. Work is varied in nature with changing priorities.  Incumbent should be logical in their approach and be able to handle multiple tasks during the course of work performed.  

Position Accountabilities: 

  • Effectively assist customers with E-Channel needs through various inbound methods, including inbound calls, secure and non-secure email, and online chat.
  • Provide exemplary service and tact through verbal and non-verbal communications with a special emphasis on written communication in email and chat form.
  • Handle all questions and inquiries through these channels, including questions related to loans, deposits, and maintenance.
  • Conduct research as needed regarding bill pay and online channel customer issues.
  • Handle escalated and next tier calls related to e-channel questions, including browser incompatibility and password resets and lockouts.
  • Able to support service related social media questions and concerns and moderation.  
  • Participation in rotation of afterhours and on call support for the bank's Social Media efforts.
  • Efficiently refer sales opportunities seamlessly to Sales & Service Representatives within the Customer Contact Center.
  • Maintain a strong understanding of Clinet's Digital products and services, and stay abreast of changes and enhancements.
  • Provide support to inbound call queue for general customer questions and concerns.
  • Proactively analyze callers' needs.
  • Use standard screens and procedures to handle callers' needs effectively and when necessary go beyond these standard methods to resolve customer issues.
  • Navigate a computerized system to address and resolve callers' needs.
  • Adhere to all applicable laws and regulations governing bank operations, including compliance with Clientshares' BSA/AML Policy and Procedures.
  • Other duties as assigned.  

Organizational Relationship: This assignment reports to the E-Channel Supervisor

Qualifications

Position Qualifications

Education & Experience

  • High school diploma or equivalent, college preferred.
  • Previous call center experience and/or written customer communication preferred. 

Knowledge & Skills:

  • Strong problem solving and decision making abilities; able to think analytically
  • Excellent customer service and telephone skills
  • Proven written and online chat communication skills and flexibility.
  • Well organized
  • Able to handle multiple tasks
  • Flexible, able to adapt to change
  • Detail oriented and quality focused
  • Excellent oral and written communication skills
  • Shifts may vary for each position offering, depending on business need
  • Able to work weekend hours on a rotating basis
  • Proficient computer skills relevant to Outlook, Word, Excel, and PowerPoint
  • Solid knowledge of web or mobile based support, including but not limited to browsers, compatibility, virus software, and other online technical troubleshooting.
Additional Information

Thanks & Regards, 

Praveen Kumar,

Sr. Recruiter

Zillion Technologies Inc

E-mail: praveen(at)zilliontechnologies(dot)com 

Phone: 571-814-3745