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Pizza Hut

Director, Channel Management

Plano, TX

$164K - $190K/yr

S. is seeking a strategic and highly data-driven Director of Channel Management to lead growth across our ordering and fulfillment ecosystem. This role will own performance and expansion strategy ...

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Director of Channel Marketing

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Regional Director, Channel Sales

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As of Jun 12, 2026, the average yearly pay for director of channel management in the United States is $159,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $150,000.00 and $170,000.00 per year, depending on experience, location, and employer.
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Infographic showing various Director Of Channel Management job openings in the United States as of June 2026, with employment types broken down into 17% Full Time, and 83% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $159,999 per year, or $76.9 per hour.
Director, Channel Management

Director, Channel Management

Pizza Hut

Plano, TX

$164K - $190K/yr

Full-time

Posted 7 days ago

Pizza Hut rating

4.5

Company rating: 4.5 out of 10

Based on 1,406 frontline employees who took The Breakroom Quiz

18th of 18 rated casual dining restaurants

Job description

Pizza Hut U.S. is seeking a strategic and highly data-driven Director of Channel Management to lead growth across our ordering and fulfillment ecosystem. This role will own performance and expansion strategy across first-party digital (web and app), third-party delivery marketplaces, and offline/local channels - ensuring we optimize how customers access Pizza Hut while driving profitable, sustainable growth.

This leader will serve as the enterprise expert on channel performance, continuously analyzing trends, customer behavior, marketing impact, and operational dynamics to identify what's working, what's not, and where we should invest to accelerate growth.

What We're Looking For

  • You'll be required to attend the Plano, TX office on Tuesdays, Wednesdays, and Thursdays each week.

  • 8-12+ years of experience in channel management, digital growth, eCommerce, or omnichannel strategy.

  • Experience within QSR, restaurant, marketplace, or large omnichannel consumer brands strongly preferred.

  • Proven track record driving first-party digital growth (web + app).

  • Experience working with third-party delivery ecosystems.

  • Advanced analytical skills with the ability to convert data into business action.

  • Strong cross-functional leadership and influence skills.

  • Executive-level communication and storytelling capability.

Why This Role Matters

  • This role sits at the center of how Pizza Hut grows in a digital-first world. You will shape how customers discover, order, and experience our brand - while influencing investment decisions across Marketing, Operations, and Digital.
  • If you are passionate about building scalable growth engines, unlocking insights from complex data, and driving impact at national scale, we'd love to hear from you.

Salary Range: $164,500 - $190,000 annually + bonus eligibility and stock-based compensation. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate's location, experience, and other job-related factors. 

What You'll Own

Enterprise Channel Strategy

  • Develop and lead the U.S. channel growth strategy across:

    • First-party digital (pizzahut.com + mobile app)

    • Web-to-app transition and app acquisition

    • Third-party marketplace delivery

    • First-party delivery

    • Offline/local store channels

  • Optimize channel mix to maximize traffic, conversion, frequency, and long-term customer value.

First-Party Digital Growth

  • Drive traffic growth to pizzahut.com and increase digital conversion.

  • Lead strategies to migrate web customers to app and accelerate app acquisition.

  • Partner with CRM, Loyalty, Performance Marketing, and Digital Product teams to improve funnel performance and retention.

Third-Party & Delivery Optimization

  • Oversee performance of third-party delivery channels.

  • Evaluate incrementality, profitability, and promotional effectiveness.

  • Develop guardrails and recommendations to balance growth and margin.

Local Channel Enablement

  • Provide actionable, data-backed guidance to the system on how local marketing can drive sales.

  • Identify and scale best practices across markets.

Analytics & Insights Leadership

  • Establish clear channel KPIs (traffic, conversion, CAC, AOV, retention, incrementality).

  • Analyze the impact of media, promotions, pricing, and product initiatives on channel performance.

  • Translate insights into prioritized, executive-ready recommendations for Marketing and senior leadership.

What Pizza Hut employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Pizza Hut

Sourced by ZipRecruiter

At Pizza Hut, we don’t just make pizza. We make people happy. Pizza Hut was built on the belief that pizza night should be special, and we carry that belief into everything we do. With more than 60 years of experience under our belts, we understand how to best serve our customers through tried and true service principles: We create food we’re proud to serve and deliver it fast, with a smile.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

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